The General Manager Chris was awesome to work with. One of the most knowledgeable professionals Ive ever dealt with. Got a great deal on a phenomenal mattress. Went to multiple places and Mattress Firm was by far the best and Chris is an asset to the company. Thanks again Chris and Mattress Firm!
This is our second trip back to purchase and this time 2 more mattresses. CHRISTOPHER at store#008013 not only knows his stuff but he was very patient and educated us on the right mattress and pillows. He worked out a great deal for us. I will recommend MF and Chris to anyone looking to buy a new mattress. Thank You Chris!
Ask for Chris. He goes above and beyond. He took care my family and I. Highly recommend. A+++
Jessie was a great salesperson...very knowledgeable and friendly. Chris, the store manager, has great customer service. When I made a change to the order he went out of his way to make sure I got what I wanted and I got it delivered to the other side of the state. He also found a way to save me even more money! Highly recommend the Allen Rd store.
Had a great experience shopping here with Chris! He was incredibly helpful and great to work with. I got a fantastic mattress at a fantastic price! They have a great selection, so its easy to find the right mattress. Theres no alternative to trying them out in person!
Had a pretty awesome experience, Jessie, our sales guy knew what he was doing lol We only planned on looking around cause we eventually need to get a bed...after laying around for little over 2 hours, we left with a bed order lol I highly recommend this place. He was truthful and didnt hit us to hard with those sales pitches and he is very knowledgeable 😁
I went in today and had an outstanding shopping experience. Austin had a lot of knowledge about the products in the store and was very professional. I went there for one new pillow and left with 3 new pillows, a new mattress, a set of sheets and a mattress protector. Delivery is set for 2 days from now and I cant wait! Very impressed with Austin and Mattress Firm. Thank you for providing great customer service!
Chris did an amazing job and made my boyfriend and I feel very comfortable and relaxed. He welcomed us as soon as we came in the store and he didn’t rush us. He also gave us an amazing deal. I would definitely recommend any future customers who are looking for a nice mattress!
Jesse was Awesome! He was so helpful and knowledgeable about what we needed! He went above and beyond, he even opened the doors early for us! If you need a new mattress, go to the Woodhaven location and ask for him!
Chris did a great job answering our questions and helping us find the perfect “big boy bed” for our son.
The sales men were very helpful and kind. It was an over all great experience
We had the best salesperson, Chris Navalta. He was knowledgeable, helpful, and had wonderful recommendations. He helped us find the best mattresses for our daughters and super comfortable pillows too. The girls are sleeping better than ever on their new mattresses, cant wake them up lol. We definitely recommend this product, this location, and especially Chris.
Chris went over and above to help us with our mattress needs. He was very knowledgeable and helped us arrange for pick up of our items in a different state. Fantastic prices and service!!
Christopher helped me find exactly what I was looking for and at a great price!!!! All of the staff was extremely kind and knowledgeable. I definitely recommend Mattress Firm.
We visit the store in Woodhaven, my husband and I just wanted to looked around and feel what kind of bed we want. We got a warm welcome from Jessy when we enter the store he is very kind, nice person have good sense of humor. He showed us whats best bed for us he gave us the details of the right bed but before thats he asked us a few question how we sleep at night. If you need bed in future I highly recommend mattress firm see one in woodhaven if you can, Jessy will take care of you he will answer your question honestly. Because like I said we just going to looked around but we ended buying it in no time we feel like why do we need to go to different store to buy good mattress we already there and we have an awesome salesman in front of us 😊
Went into the Mattress Firm store to look at the Power Adjustable Beds to help my wife sleep at night. Met Christopher who was tending the store. He was very busy and managed all shoppers in the store as equally as possible. Showed us many options and of course encouraged us to take our time and even a quick nap to see if the bed was a good fit for us. We appreciate all the knowledge that Christopher had to share with us. We would very much encourage any one who is looking for a new bed to stop by and talk to Christopher. Thank you Christopher for helping us select our new bed.
I entered the store and was greeted immediately by Jessie who offered me to try out the Temper-adapt mattress that had the electronic adjustable head and foot levels. As I laid there, He explained the details of the mattress and after nearly falling asleep I was sold. Chris also chimed in with more details and got the paperwork started. Cant wait until my cloud is delivered!
Fantastic experience. Professional, super knowledgeable staff with excellent product choices.
Laura made shopping for a mattress less stressful. Her experience and knowledge were very helpful. Helped pick one out to deal with my back issues. Grateful to her
Very family oriented and made sure we were treated as family. We found what we were looking for and payed much less than expected as Christopher displayed all available options for purchase. Will do business again.
I wanted a new bed that elevates my head and feet plus vibrates. Sleep Expert Chris Navalta educated me to the various differences in each bed I looked at and cuddled into. Well worth the time I spent trying out each bed. Chris did a good job pointing out the various attributes of each bed. I am looking forward to many years of comfortable sleep.
Stopped in tonight looking for a low profile box spring. Chris was very personable attentive and helpful, he didnt have one in stock but easily found one and set us up for delivery. We were not in need of a new mattress tonight but he gave us so much great service and information I know I will go see him when I need my next mattress!
Chris Navalta is very professional and outstanding! He helped me out on a great deal and will have me sleeping great for the next couple years. Very professional and understanding. Give that man a raise!!!!!!!
Jessie Turner is an amazing salesman at Mattress Firm in Woodhaven. From the moment we walked into the store, Jessie engaged us, educated us, and made our mattress search and purchase a comfortable and memorable experience.
Chris and Jessie were very friendly and knowledgeable. Made the purchase easy and was very pleased with all.he did to get me a great price.
Jessie was fantastic he helped us make a great choice would recommend this store
Chris is very friendly and welcoming. Anticipated a more painstaking process but she was very familiar with all the mattresses so I was in and out and for exactly what I wanted. She was very professional. Thanks again.
Great experience. Very satisfied with how I was treated. And how everything was explained thoroughly. And very happy with the price!
Chris, was instrumental in helping us pick out a mattress of our liking. I would deal with him again. Thanks Mattress Firm, and Chris.
Jesse was an excellent salesman super helpful, customer service was great at this location.
Chris was amazing! You want to know about mattresses? Head into Mattress Firm and talk to Chris. Hell help you pick the correct one. Not high pressure sales...just a great guy trying to help you find a mattress.
Very nice experience at Mattress Firm in Woodhaven. Bought a lower box spring for my 3 year old going into a big bed. Nice to have help loading it into my car. Thank you!
Laura was amazing. Very knowledgeable about the product. Educated us on very clearly on the benefits and capabilities of the mattress we chose.
I walked into the store today expecting to see too high of priced mattresses. I was wrong. I found the exact price I was hoping for and a great quality mattress! Jared H. Was a great help and explained everything perfectly, he was friendly and I couldnt have asked for a better experience!
Sweet bed, better price than online. Go check out the premium bed in the corner, feels like alien technology. Wish I could afford it : ( maybe 1 day.
Very good selection of mattresses. We liked our salesman Chris. He took time to explain differences and applied any sales offers for a good price.
Very friendly! Great experience! I got a great mattress and was able to stay in my budget.
Mr. Navalta is a very knowledgeable, professional & people friendly person. We would gladly recommend family & friends to go see him. Thank you Mr. Navalta for your time and help.
Scott James provided great customer service. Was knowledgeable in the products and got me what I wanted in the price range I wanted. Thanks again...will come back.
Kalon was very helpful with the buying process, even dealing with a 3-way call with me & my mother (sorry!!). The delivery drivers were very quick & courteous with showing up during the scheduled window time & setting up the bed for me. It’s so helpful having them set the frame up & carrying everything upstairs. Thank you so much!
The sales person was super nice and did everything in his power to help us get the best deal possible. They had what we needed in stock and didn’t try and sell us a mattress we didn’t really need.
Great quality mattresses, great prices and experiences sales staff. Don’t settle for anything less. It pays to go to Mattress Firm.
Awesome customer service and decent prices
We were in and out super fast and the salesperson helping us was super knowledgeable. Very good selection and overall a very good experience.
My customer service rep,Justin was busy completing a sale with another customer, when I walked into the door of the Woodhaven store. He immediately greeted me, and told me to feel free to look around. After about 10 minutes, he was able to wait on me. He was very knowledgeable about the different types of mattresses. I was looking for something that would give me more back support. He explained the difference between firm and support. He was thorough and friendly. I would definitely recommend going to this store for a mattress. The prices were also reasonable. I haven’t received my mattress yet, but look forward to sleeping on it, then I can report back on the comfort level later on!
I haven’t received my bed yet as I just purchased it earlier today. I can say the experience has been phenomenal up to this point. The salesman Marcellus is a great person to work with when getting the right mattress and equipment that I needed. I felt like I was at my second home. Very warm and inviting environment. I haven’t even begun with all the quality mattress and bases that I tried out. I surely feel I got what was right for me but their selection is awesome. I’d definitely recommend Mattress Firm for all your mattress needs.
Very educational experience! Scott J. was extremely knowledgeable and helpful. He set us up with the perfect mattress and adjustable base. Will certainly return for future purchases.
Justin was so nice and helpful! He listened to what my mattress needs were and helped me find the perfect mattress. As a nurse with a 24 year old mattress that literally hurts to sleep on, this experience was refreshing and I am so looking forward to my new mattress coming in! Would definitely reccomend seeing Justin to help you find the perfect mattress!
The salesman was very helpful, kind, and patient. I really enjoyed choosing this store, and am looking forward to enjoying the mattress.Jane Helzerman
We stopped by Mattress Firm to get an estimate of what a new mattress and base would cost, in order to compare prices. We had a specific type in mind, but we were open to suggestions. The salesman, Justin, was extremely knowledgeable and pointed out different features. He was very patient and answered all of our questions. We found a bed and frame that we hadn’t even considered, that more than met our requirements! This was yesterday, and our queen size and twin beds will be delivered today!We are extremely happy with this shopping experience and want you all to know that if you are in the market for a new mattress and have any questions, stop by Mattress Firm and speak to Justin. Most pleasure able shopping experience ever, and we have lived all over the world courtesy of the US Army!
Good price prompt.service overall very pleased.
Excellent experience! Thank you Laura Virgo for all your help!
This place is great the sales man was very knowledgeable. We wanted a matress today and we got it from warehouse. He checked his warehouse to see if the one we wanted was available and it was. All we had to do was pick it up from warehouse and got it same day. I would recommend matress firm to anyone.
The service provided by Scott J. was excellent and very comforting (see what I did there). Ask for him by name, great dude!!!
Justin was extremely helpful figuring out which mattress would fit us best. He was impressively knowledgeable and we didn’t feel pressured into making a purchase. I would highly recommend him to anybody!
Christopher helped me find the perfect mattress for me! At an affordable price too!!
Very easy to shop local, alot of inventory. Sales person very nice and professional.
Chris is an amazing sales associate and will get you the best deal possible
Work with Scott this morning very knowledgeable and helped me pick out an awesome matress!
Helpful and knowledgeable staff. Justin helped us find what we wanted quickly and made the whole process easy and painless.
Jeff was a great salesman. He showed us all the options and offers and there was no pressure. I would recommend this place to anyone.
Very pleasant experience. No high pressure and Justin Orman made me feel very relaxed as he sold me a very good mattress at an extremely fair price. Thank you Mattress Firm!
Went in and talked with Justin. He was extremely helpful and was able to point us in the right direction on the best mattress. Cant wait for delivery!
Mattress Firm employee, Justin, on Allen road in Woodhaven, was the best salesman. He was knowledgeable, friendly, professional, helpful and kind. I will definitely buy future products from him. The store was clean and presentable.
Come into the store today to exchange a previous web order after trying to get help at the store in Taylor but being left with no real answer. Matt at The Woodhaven store answered all of our questions and helped us select the new mattress and helped guide the seamless transition for exchange. Highly recommend.
First time in a Mattress Firm store and Scott J was very helpful. There were a number of mattresses to choose from and Scott answered all questions and even pulled multiple mattress for me to try.
Fantastic experience! Jamar worked with us to fund the best mattress for our needs AND the best deal. We tried every mattress in the place, and he helped narrow our focus. Jamar also wasnt there just to sell us the most expensive mattress in place, he wanted us to find our mattress. If you need great service and help finding your mattress, go see Jamar in Woodhaven.
The manager there Scott was a great help very accommodating he wasnt pushy or obnoxious he was super knowledgeable knew exactly what he was talking about and knew what i was looking for i would refer any and everybody i know to this store very professional and inviting thank you Scott for all your help. It was a good experience!
Keshia is amazing. She knows everything there is to know about the mattresses she sells. She has the best personality, she makes buying a bed fun and easy. Not pushy like most sales people. They have a good selection of beds in the store to try out and are having a great sale. Stop in, meet her if you are in the market for a new bed. You wont be disappointed.
Jamar did an excellent job matching my mattress needs and presented options to meet my value and price point. I would highly recommend Mattress Firm! I even got a free adjustable base which is amazing because of a promotion!!
Jamar took us through the whole store and had us take our time testing and trying different beds and bases. It was critical we choose the right bed for my husbands needs due to neuropathy that keeps him sleeping in a recliner. Jamar helped us get the right bed at the right price point. He was so helpful. And we love the 120 day trial.
Awesome experience! Jamar Cunningham was great! Very knowledgeable and if there was any question by chance he couldn’t answer he found and answered almost immediately! He was not pushy and very polite! I would highly recommend Jamar Cunningham and the Woodhaven mattress firm!
Jamar C at Mattress King gave us undivided attention our entire visit. He asked about or needs and showed us many options to fit them. After doing all this he even made sure to stay well within our budget and informed us of their warranty Incase we did have some unexpected issues years down the line. The most attentive mattress buying experience I’ve ever had. Thank you Jamar!
Laura was very nice good experience 👍
My husband and I have been in need of a mattress for quite some time now. Every store we went to wasn’t able to provide us with a financing plan that would allow us to pay a reasonable price and take our mattress home. We knew about mattress firm and decided to walk in and within an hour we were new mattress owners!! Ryan our sales associate took the time to explain each mattress brand by brand firmness by firmness and the benefits of each and how they would address our sleeping needs as a couple. Not only that, the financing plans were reasonable and didn’t require invasive credit inquiries. Thank you Mattress Firm for our new Purple mattress and adjustable base!
Jamar Cunningham was an amazing sales person, very attentive to our wants and needs. Would recommend him to anyone. Can’t wait to enjoy our new bed.
This place was soo amazing. They were so pleasant and friendly from the time I walked to the time I left. They truly work with you to get you the best deal possible!! I highly recommend this place to buy a mattress. Lee helped me during my process and HE WAS GREAT! Very positive and reassuring during this experience!
Very nice and helpful.
Would give 0 stars if possible. Kept delaying my delivery. Initially said it would take 2 weeks and now a month.
We went into Matress Firm to look at a topper for our camper, Justin greeted us when we walked in and we told him we just wanted to look and he was very polite and told us if we had ANY questions feel free to ask, at which time he let us alone and let us look. We finally did have some questions and as we layed on all the beds ( lol ) we asked about a new foam mattress for the camper, he pointed us to a matress that was well within our budget and not too much more than a topper. We received our mattress shrunk wrapped and in good condition. We have slept on it a few nights and absolutely love this matress. Justin was awesome and the matress is excellent. I am a little bothered that Fed Exp took 5 to 6 days to get it to me from Arkansas but thats not a reflection on Matress Firm. Very pleased with the purchase.
Jamar Cunningham was such a help! He knew what he was talking about and he was able to get us a great deal on a very nice mattress. Would definitely recommend him and mattress firm to our friends and family!! 10/10!
Jamar was great at helping me pick out what I needed and staying within my budget. Very friendly and helpful. I was shown numerous options and helped to choose what was best for me.
The salesman Ryan was not only awesome, but extremely knowledgeable. We spent about an hour and a half with him on Saturday. My wife and I were more than pleased and totally satisfied. I would recommend the store and him to anyone and everyone. Did I mention we got royal treatment and a great deal to boot!!!!
Dealing with Justin was a great experience ! He was very knowledgeable !
Great place! Ryan was fantastic to work with. Gave us a fantastic overview of everything and answered any questions we had. Would HIGHLY recommend this place. He even helped organize delivery across the country for when I move in a few months.
I just bought my first ever brand new mattress. Ryan helped me with my purchase. He was super great! I had gone to a different store the day previously. I went to Mattress Firm to see if they had the same mattress and what their pricing would be. I ended up purchasing my mattress from Mattress Firm because they saved me $300 from what the other store offered me. Highly recommend!
I just went into Mattress Firm to buy a mattress for my nephew! Ryan was so awesome and helpful. He was able to help us find a reasonably priced and comfortable mattress for my nephew to sleep on. I will definitely come back to Mattress Firm to purchase any future mattresses. Again, Ryan is awesome!
We went in to Matress Firm this afternoon looking for a full size mattress for my daughter. Our salesman JC was courteous and helpful. He listened to our needs and budget. The store was nice and had many options.
One quick stop, found the perfect mattress for my daughter and at a great price. Can’t beat the customer service either, very knowledgeable and helpful (above and beyond)!
Great customer service from Matthew. I would recommend you going to him.
J.C (Jamar Cunningham) was a awesome salesperson. He answered every one of my questions quickly and with superior knowledge. He also gave me a great deal on my new mattresses and pillows. Thank you so much! I cannot wait and highly recommend. Go see J.C!
Justin was the biggest help for us finding our perfect mattress he answered all of our questions and was very friendly. I will send everybody I know to him.
We absolutely loved the experience at Mattress Firm in Woodhaven. Ryan was great. He was very knowledgeable and friendly. He got us a wonderful deal on a pair of high quality mattresses and box springs. To top it off, they were ready to be picked up earlier than we thought they would. Very highly recommend this location and Ryan for their great customer service, quality products and very competitive prices!
We purchased a new mattress from Mattress Firm. Our Sleep Consultant Jamar Cunningham was very helpful. He was knowledgeable and helped us find the right mattress at the best price possible.
Lee was very helpful in finding us the perfect mattress. He was very professional and did not make us feel pressured to make a purchase. Thanks Lee! Overall a positive mattress buying experience!
Awesome customer service! Ryan was very helpful and instantly welcomed us to the store. He made sure we were taken care of! I would recommend shopping here for your mattress. We will definitely be back!
The staff was very friendly, and very helpful. The store was very clean, and had a pretty good selection, and a wide variety of styles to try out. It really gave a much more personal touch that shopping online cant match. And thats coming from someone who prefers to do all of his shopping online.
I would like to thank Jamar Cunningham for a wonderful experience at Mattress Firm. Jamar was very knowledgeable and extremely helpful. I would definitely recommend him and Mattress Firm to all!!
Redoing a room and needed a new mattress as well. First stop in our hunt and Ryan was knowledgeable and very helpful narrowing down what we needed. He also gave us a great deal.
Great service. Great mattresses. Recommend coming here