The salesman was very nice, helpful, not pushy. Mattress & box springs were delivered when promised. Would shop there again.
So they were the easiest people to work with great staff and owners.. I reccomend you stop in and check them out you wont be disappointed.
Had a pleasant experience with this company today and just wanted to say thanks. Purchased a sectional snd it’s already being delivered tomorrow. Fast and easy. Thank you!
It was a very nice experience. They acknowledge me right away. There inventory was amazing. I would recommend this place to my friends and family.
Very friendly family business. Had what they said they had in stock-No runaround!! Went beyond to wrap and load our sectional. Highly recommend!!
Not alot to choose from and the prices are higher than other aces we looked. They do waive the delivery fee for first responders and health care workers
Amazing Customer service! Very professional and was very sensitive to my families needs!Store is gorgeous and well organzied! Great products and exceptional quality.
Not much here. Prices are average for quality, maybe a tiny bit high.
Great selection! And great prices! The sales lady was sweet and not pushy at all. We ended up buying a beautiful sectional. Will definitely shop there again!!
We are very happy with the salesman. No pressure at all. Fantastic service. Can wait till we get our couch!
Nice people! Paid a little more than I wanted to but got good mattress and box spring. Or so we hopeThanks!
The sale advertised was not there on anything i saw
Great selection and prices on quality top name furniture. Showroom floor was set up great. Great customer service. I would definitely recommend to a friend or family member!
Got a mattress from here, sales person was very helpful! Not only was the mattress half the cost of retail, but super comfortable! I highly recommend going here. We will likely be back for our next furniture purchase.
What a great experience! Walked in to help right away, paperwork and delivery was set within 30 minutes! Highly recommend this place!
Totally low end furniture, nothing there for me.
Ron was very nice and helpful. Furniture was amazing.
Got a good deal on a matress, box spring with delivery.
We worked with Greg to purchase 2 new couches!! He was so kind and gave us a great deal on our couches! We highly recommend checking out Family Furniture and Mattress Outlet of Wooster!!
After shopping at High point and being extremely disappointed with them, I came to Family Mattress . Not only is their furniture in STOCK, their prices were half the price of High Points!! And they have a great selection! Will shop here again❤️
This place is a joke... Dont waste your time like we did... WAY overpriced JUNK... and just so happen they never have the deals they advertise
Just stopped in to look around, employees were nice and friendly. Ended up buying a sectional that will be delivered tomorrow. Would definitely recommend this place to family and friends.
Seemed small when I walked in but after talking to Jennifer and looking around they actually had about 25 different furniture sets in stock. Ended up buying a 6pc power sectional for less than half of retail price. Definitely recommend going to see them!!
Very helpful, listened to what we needed and found it right away.
Amazing quality and excellent service. The gentlemen who delivered our couch and loveseat were professional, courteous and extremely helpful. Would definitely shop with them again. Extremely satisfied with our purchase and the price we paid.
Not even worth a star if you ask me, I dont see why you have to pay for each split box springs if your trying to buy a set. They blocked me on Facebook due to this same comment lol
I went in here about a year ago and the staff was so friendly and nice! I just wanted to see what they had and they didnt try pushing me into buying anything. Which made me feel comfortable. They are super helpful!
Big selection an amazing prices delivery guys did an amazing job would definitely recommend you stop in.
Awesome customer service. Good products
Seems like a legit business and always answers questions honestly and straightforward. Friendly and a great help to whatever you need!! Id def recommend them
Helpful employee s nice furniture and mattress, well be back!
Family mattress has been so wonderful and easy to work with!! Thank you!
Very kind staff and great experience. Thank you!
Its a wonderful place.great furniture.awesome staff
I had a great experience here! We were in and out right away with our new bed! The owners were super nice and very helpful and the mattress is heavenly
Good prices, Friendly service. Delivery options available.
Great service, no pushy sales, owner was super nice and worked with us. We purchased a king memory foam and adjustable base. She had to order it and we had it within the week. We had our children along and she was very patient with us. Highly recommend this place!
Beds and living room couches and chairs. Thats it. Kind of a hole in the wall. Staff didnt seem interested in really helping.
Prices are better at Big Lots and there is more selection
Person was nice, limited stock, no pricing on mattresses
Friendly staff, dont try to push you into buying anything and reply to all your questions honestly ! Would recommend them to anybody!
Between the woman that was working the sales floor when I bought my new mattress to the guy that delivered it for me, I was happy I came here and highly recommend this place. Fast and friendly service, knowledgeable staff. I tell everyone looking for a new mattress or sofas to check them out!
Terrible selection! Better options almost anywhere.
Nothing near what their website claims. Very very tiny. Not much to choose from. And prices are way to high. Only 1 salesperson who seemed aggravated to be there and never approached us.
Great selection of mattresses. Staff is very helpful!
Good value & great prices!
Waste of time, they had about 4 sets of couches/love seats
Very friendly and helpful staff, highly recommended
Seriously just bought my dream sectional, a 7,000 dollar sectional for 2 grand. its huge!! even moves the pillows
Great selection and fast delivery
Corey provided amazing service
Never been there pretty nice place thanks.....
Ok
Very clean and good prices
Got a new sectional and I love it!!
Nice people grate place
Nice
Went in for there sale no prices posted anywhere the lady never really came over and talked to my wife and I, no price signs anywhere and a small sign that says all sales final
Awesome 😊
Amazing deals!