It might be an ok parts store if all you need is for the guy behind the counter to punch information in to a computer and tell you if they have it in stock. But if youre looking for a knowledgeable parts person to help you this isnt the place. If you want to punch information in a computer and order a part then do it on line and save yourself some money. Unknowledgeable, unskilled cashier clerks!

Great customer service and same day delivery on items that take 3 days in other stores.

Very helpful! Even though they didnt have my part they steered me in the right direction

Dont seem to have much parts. Did not have part more than did.

Having the parts to keep me going is awesome thanks

Always very knowledgeable and friendly. 😀

This is the best location that I’ve ever been to. The people know what they are talking about, really respectful, and super easy to work with. They actually sell tracks for Skid Steers, I’ve never seen that before. This is the place to go to figure out some new ideas for hydraulic lines. Thank you all at NAPA for helping my husband and I out, we will most definitely be coming back .

Great guys, knowledgeable and usually have whatever you need in stock. If not, they can usually have it next day.

The best place around! Chris is the owner and is a incredible guy. Completely honest. He will always do what he can to help you out! You can tell his attitude is contagious because his team is the same as well. 5 STAR SERVICE!

Very clean store,😁 very helpful employee. Would recommend this store and great prices.

I was stranded in the parking lot across and NAPA Auto Parts came through to help replace my dead battery when I needed it. Thank you very much!

Best parts store around. Not a couple high school kids but people with good parts and auto knowledge.

Kind of hidden behind Dickies but other than that its a great clean store. Good and quick customer service.

Went in to pick up some parts for a jeep. I counted 5 employees at the desk and on the floor. None were wearing masks or face coverings. Turned around and walked out. Went down the street to a competitor. Not worth the risk.

My automotive repair shop depends on these guys everyday to provide excellent service, without them my customers and I would be at a loss. Day in and day out they continue to work as a team on all levels to help me keep my customers happy and they never let me down. Old school customer service is something I expect as that is what my shop provides our customers, they always have it and dont charge extra for it. They have a great team and they always work together to make my business run smoother. They stand behind their parts 100%. Ive tried the rest and now only use the best. Thank you a million times over!! LAPS AUTO.

Always great service.

Awesome guys, took care of me when I was in the area and had car problems. I would recommend them to anyone, 10/10.

Went there to get the car battery since they have one of the better warranty on it. Great service by the guys behind the counter. Parts are just a tab more expensive, but quality is way better than some other Auto parts store. Its worth checking them out.

After a bad experience at one of those quick lube places, I decided I would start changing the oil and doing basic maintenance on my truck. If I do it, I know it is done right. I was very happy to find the new NAPA Auto Parts store in Wylie just minutes away from the house. Immediately upon walking in I was greeted and assisted in finding the right filter, oil and misc parts. These days it is hard to find good customer service but these folks do it right, I will be back soon!

A good group of people and friendly, but it seems like every time I go in to look for some small part for either my truck or my car they NEVER have the part and I then have to go to the dealership for vehicles that are older than 10 yrs thats embarrassing. Next time Ill just start at the dealership instead of Napa.

Stopped by the new store in Wylie and WOW! What a beautiful store! I went in to get oil and a filter for my truck. After talking to the owner I realized I had been overlooking the air filter for too long and got one of those as well. Chris was a super nice guy and has been living in the area for long time. He has earned my business for the future and will be back soon to pick up some parts for my boat trailer.

Be aware when you buy from Napa it makes a difference if the store is corporate or franchise - they are not Interchangeable. They do not return parts if you buy from a corporate store. Stick with O’reilly. An O’Reilly is an O’Reilly. Lesson Learned and will never shop here.

Awesome, LOCALLY OWNED auto parts store. Good to know the owner is willing to make hydraulic hoses for our industrial operation that runs 24/7. If youve ever broken a hose at 2am, you understand how valuable this service is....

Not really friendly

Normally Napa is very helpful. I was surprised at how fast they wanted to get me off the phone. I bought the parts that I needed somewhere else.......Since the above review I have purchased from this location again. I must say, they were fast and accurate. Not the first or last time I will shop there.

I highly recommend the new NAPA auto parts store in Wylie. Chris and his team do a fantastic job. They are very friendly and knowledgeable.

Really helpful staff. I went in to buy brake pads, and i had no idea what to get. But the counter helper steered me in the right direction!

Very helpful and friendly. Always going above and beyond! Chris is doing things right!!

When you want to deal with some one that knows what they are talking about and can good advice, visit the NAPA in Wylie. Always deliver fast and the correct order!

I stopped at the store while on a business trip and needed wiper blades. The owner of the store came out and offered to install them so I took him up on it. Much appreciated, I love that kind of service.

The guys here are knowledgeable, if they are uncertain they will go out of the way to find out. They are honest. If it is a part from a third party they will let you know and give you the option to order it in and will go pick it up. Thanks for the great service.

The guys in here understand customer service. Chris is amazing and it runs off on all the other guys. Ive never been in here and had anything other than a great experience.

Needed a radiator for my 2002 Explorer. I live in Richardson but our daycare is close to this store. I picked this store because it was convenient for my wife. I called & spoke to Kelly at 8:00am, told him my wife would pick it up by 5:00pm. Wife arrived @5:00pm with my 2 year old daughter. Kelly & Chris loaded the parts in her car(she kinda had her hands full). She said they were EXTREMELY FRIENDLY & HELPFUL & SUPER CLEAN STORE! She felt very comfortable as a woman with baby! There is an AutoZone & ORiellys about a block from my house but I will drive out of my way to come back to this store. THIS IS MY NEW STORE!!!!! THANK YOU NAPA WYLIE, KELLY & CHRIS!

Always knowledgeable and helpful, these guys are great. The store has a huge selection of parts in stock - like parts stores used to carry! Theyve become my go-to parts store whether for my 51 MG or my 2010 F-150.

Very helpful! They are friendly and they always seem to have whatever your looking for.

NAPA always have when I need and knowledgeable people. I love having a knowledgeable person to talk to.

Best place to go for knowledgeable staff and great advice. Best value and a large inventory.

Stopped by here Saturday. Huge, beautiful new store. About time something like this opened up around Wylie. Shop owner was on hand and helped me figure out exactly what I needed. They earned my future business.

Best Napa in town. They had parts the dealer doesn’t carry!

They have access to everything.. except for minor factory parts, best to surf Amazon or go straight to the dealerships parts shop.

Im so glad I discovered this store. The service is top notch, and the owner is very knowledgeable and friendly. I was told by both OReillys and Autozone that I would have to get a new wheel hub assembly ordered to replace my wheel stud. I brought the stud in and after not finding it in the catalog he used a caliper to measure it and found the right part for me. I was so very pleased to be able to get the right part and get back to my life

Great place. Very knowledgeable staff. If they dont have it, they get it quick.

Nice people and had actual power steering hoses by the foot. Most auto parts stores have stopped carrying the standard sized hoses.

Went in to get help with a problem a car battery purchase. Emploee solved my issue, and was ver courteous.

Best NAPA store in North Texas since NAPA John in Coppell retired.Dont waste your time at Autozone or Orilley, or Advance- these guys know what you need and if they dont have it, they can get it. Its refreshing dealing with competent, experienced professionals behind the counter.

Staff & the owner are very knowledgeable and cordial very pleasant experience every time that I had been in to the Napa in Wylie, Texas

Theyve almost always got what i need or theyll have it same day. Good people.

Awesome customer service Chris and staff will go the extra mile to satisfy your needs.My Napa for life

Got in, found what i needed with no trouble at all, got out quick

Great service! An alternator for my bimmer showed online as not in stock at most NAPA stores but they had it the next morning AND gave me the online price which was $20 cheaper than the in store price.

New Napa Wylie is awesome, lots of inventory and very knowledgeable parts guys!

Not a very knowledgeable staff, customer service is worse, I’ve been a customer with them for years, not anymore, store is going downhill!!

The new napa wylie is a lot better than the old one, these guys always take care of their customers!

Chris was so kind and helpful Great part store wit REAL SERVICE...

Great service. Very helpful.

Excellent family owned parts supply store.

Awesome Place. I dont go anywhere else.

Best experienced parts guys in Wylie

Excellent customer service. 😁

Good Service, Great People.

Great people who know their stuff and a huge inventory!

Helpful staff and very knowledgeable

They did not have what I needed in stock, but had it there the next day. What more can anyone ask for.

Chris and John are always doing whatever it takes to get me the right parts and information I need.

Always professional service.

Have everything for your truck

Had what I needed

I rather come here first than any other store for parts

Had an electrical problem on my Avalanche. These guys really did help me out.

Very helpful with parts and prices...

Best store around

Quick and knowledgeable service

Chris which is the owner and he runs the show when side couldnt ask for a better person, has totally gone way and Beyond servicing his customers!

Great place friendly service

They didnt have the parts I need to finish the job, but was able to come up with a solution to allow our crew to get the job done!

Hey do anything that you will ever need A wide variety of hydraulic fittings and hoses

Great people to deal with.

Only place I buy parts

Always very friendly and helpful

Chris, Kelley, Jeremy and Daniel are awesome

Love these guys!

Great experience overall

This place has everything

Great service..

Nice guys

Great service

Great service

This guys rock

Good parts

Great service

Salesman was very professional

Very poor service