Went looking for a floor jack with my husband and me, being a bargain shopper, found in their ad- a sale for a 3 ton aluminum jack that was the exact same price as the 2.5 ton aluminum jack. On the shelf it wasnt very well marked besides the price on a different colored piece of paper the size of a small index card.Thank goodness I looked at their ad to see the 3 ton was the same cost as the 2.5!! ALWAYS check for deals!!
Wow! I wish I got her name, but the employee was extremely helpful! You don’t get service like that anymore. Thank you!!
I hate this store. Every time I go there I find something I didnt know I needed until I seen it. I need to find a new job further away from this store. It is too convenient.The tools they sell for the most part in my opinion is not for contractors but for someone like me thats going to do with particular job and only use the toolFor a few jobs in my life which is perfect based on the cost. They do have some sort of warranty I do not know the particulars but you have to pay for it
Out of a few things wanted and have been. Still employees are very friendly and willing to help as much as they can.
Good prices on stuff you dont plan on needing forever. For the stuff you do need forever, they offer a lifetime warranty on most tools
Love this place 28th st employees know what their doing very helpfull
I love the pizza everybody works real hard its a great place to eat.. make sure you try the round Pizza and theyre thin crust and make sure . You get it just how you want it one of my favorites is the chicken Parmesan pizza
Was looking for an item on clearance. None on shelf. Cheerfully got what I was looking for. Made me very happy. Didnt want to go to a different store across town
Nice place n friendly people r there to help u so if u need tools traps r whatever they got it
Its a great place for a bargain when u want everything, lol. I just cant let myself shop there too often or I would be bankrupt.
Always seem to have what Im looking for although I do have to look around quite a bit. Thats ok though. Lots of fun things to see.
Love this place always have what i want.Great return policy. If it breaks they have your back.Ive been buying my stuff here for at least 20 years.Ive cut so many cars in halfBoilers from buisnesses basementsAces with me
Had the tools I was looking to get. Fast friendly service.
Lots of good stuff. Fair price. Went to buy one item and left with 3. Lol
There tools are great and they compare to snap on hands down
I havent had a problem here. They have a good stock, nice selection, and employees are helpful and wear masks. No complaints.
Staff are very helpful, decent products. Prices are fair best of all the cashier is very friendly.
Had what i was looking for. Well organized, clean store. Friendly helpful staff. Was busy but not a long wait in line
Great selection, as is usual in all Harbor Freight Tool Stores.
They layout had us confused, but the employee helped us find what we needed quickly.
My power has been out since last night and they had a generator in stock. Staff was friendly and helpful, they loaded the generator and.let me know I can bring it back if there are any problems.
Has a good selection of various tools and other items. Prices are lower than the competitors. Staff is always ready to help and provide input
Great prices friendly staff
Great place for the average man to buy his tools but if you use tools for business itd be best to look around! I recently was looking for a cordless screwdriver they could Bend and be manipulated and compared different stores ended up going elsewhere because Harbor Freight was a little expensive in this area. Ive always known Harbor Freight for being less expensive than the big box stores but in this case just wasnt in the cards thats why I give him four stars. If youre a man this is an awesome store spend some time when you and the wife are having some words!
I purchase a small flat bed, staff were very helpful and friendly
On this visit I didnt find what I was looking for but I did find stuff I wasnt looking for. All in all it was a good visit.
If you need tools you only use for home. Then its good in a pinch. Pretty cheap but as I said if you want it for home in a pinch.
No complaints here, very convenient, good prices and great quality tools. Very knowledgeable and helpful staff and service every time. Two thumbs up
I love this store alot of cool tools and lots of great other stuff
Great deals! always leave with more than I was looking for...wife hates that.nice clean store.
Good place to find butch stuff all in one place. Great prices and decent service.
Hit and miss. But mostly good
Some good deals on tools and garage equipment.
Easy in easy out, we grabbed an 8 hp engine we needed
Great place to get inexpensive tools that break but luckily they hassle you about there own return policy
Great staff fully stocked great place to shop
Usually I have FANTASTIC service. Today NOT a single person bothered to help me. However, every man that walked in they went above and beyond. The lady who actually was annoyed I needed help at the register, pointed to an aisle, never looked to see if it was in stock or if I was overlooking it. Needless to say. I will never return. Ill continue to do my business at Home Depot, where I know they actually will help you find what you are looking for.P.S. the lady with dark hair and glasses, may want to take a refresher class on great customer service.
Most hand tools there are good, but I stay away from their electric tools
Had 2 different brands of sawzalls one a corded chicago electric the 2nd one a bower battery powered both had broke within the 90 days an I returned them without any issues
EPIC! Always great customer service. 9/10 I have more than what I go in for at checkout lol
Store has everything you need.Friendly service.
Great prices. Nice place to shop.
Getting help from Employees are as bad as Menards!
Employees were not very friendly/helpful when I was in (may 2021). Lines were fairly slow. It just seemed a bit chaotic.
The checkout lanes were moving along very well this visit... One of the things I stopped by to get was some small C clamps. Interesting enough, they didnt have any in the store, or much in the way of clamps... Of well...
Just what you would expect, typical Harbor Freight. Slightly slow checkout and no one to help you, but seriously youre buying the cheapest tools made. You can have one, service or price, you cant have both.
Got some.much needed tools there.
Freindly staff and they have everything you need and more
Great products, prices, and customer service.
Very helpful staff !!
Bad news today...checked online for item.Showed 30 in stock. Got to store and there where none.
They had everything that I need
I reckon its ok. But still cant find a battery for my flashlight
Worst mask nazis on the planet. If you dont wear a mask the managers will tell you to stay 6 feet away from people and then come within 3 feet of you to tell you to stay 6 feet away. Total twist on reality.
If you need simple equipment this is the place
Good Stop today. This one is hit or miss on being a good experience or not. Mostly they have stock and willing to help you out but there are many times not so much.
Great prices on lots of tools.They dont have everything, but i usually get what i need for a steal.Use the coupons and get free stuff too.Tarps batteries ect. comes in handy.
Love the sales
My favorite store to shop in in Grand Rapids, Michigan is this place right here. Their power tools arent Dewalts or Milwaukees or anything but they get the job done and if you purchase the insurance, for only a few dollars extra, when it DOES break you can walk right in and cime out with a brand new one.
Clean, well stocked and great help.
Staff were helpful and friendly. They worked with me on finding a hand truck that was easy to use and met my needs.
Good tools low cost
As a fan of tools this is my second favorite store. You can get what you need cheap. Some things are nice and others arent but I have no complaints about their Pittsburgh line at all. Love them.
I have always liked harbor freight, they have good tools unlike popular belief, just have to be knowledgeable about brands. I like the outdoors and they have a huge selection of camping gear and power conversion units for very reasonable prices. Every time I go there hours can fly me by. Like it better than other bigger hardware stores.
Great prices. Good selection
Great products at low prices. Plenty of tools and other miscellaneous items to choose from.
Good deal all tool & everything
Love love this place and they have the best deals in town. Forever customer!!!!
Retured my broke tools and bought some more as well !
They didnt have what I wanted on the first visit, but gave me raincheck and told me when the next truck was coming in. When I called to confirm it was in stock they held it for me.
Clean the people are courteous and they usually have everything I need in stock plus some.
Friendly staff make shopping here easy. There is so much packed into the store that it can be distracting in a good way. I found things that I had on my someday list at great prices so picked them up earlier. I also saved a lot on the item I went for. $6.99 vs. $24 at my local hardware store.
Again this is a place that if you have some kind of entrepreneurial venture that you need to do or you want to start this is a good place to get the supplies to do those ventures correctly, efficiently, and make doing them financially feasible
Great products and clean store. Very helpful staff.
I have a hard time not blowing the budget while I am here. Excellent selection of tools, supplies, and specialized equipment. They have always honored warranty claims, even years after a purchase. The staff is happy to help you find what you are looking for, and recommend tools based on their experience.
Awesome lot of tool to choose from and good prices.
Great prices and service with a smile. I am amazed at the range of products available, and have easily found what I’m looking for when doing building projects. There’s always a knowledgeable person to help you find what you need.
Great prices but not the best quality. Be sure to look up %20 off coupon. Kinda sold out of stuff from covid.
The staff is friendly, but you do get what you pay for. Their higher end products like Bauer and Hercules do compare favorably to name brands. Never waste your money on Drill Master brand, though.
Harbor Freight has been a go to spot for cheap quality tools, I go here for many things. Great staff, great clean store and helpful signs in locating what Im looking for. Cant say anything bad.
Harbor freight is the best
Helpful, friendly staff and low priced tools and equipment.
There are 2 harbor freight locations in Grand Rapids, I like this one best. Sometimes this location can get busy and the lines can get long. Lots of merchandise in the store sometimes Im very impressed that the associates know which aisle items are located. I like the stores because theyre not very large and you can see the items in a short amount of time I dont need 10 choices just a few, good better best.
Good for cheap and remanufactured items. Cheap disposable gloves but limit to how many boxes u can buy.
Good place. Easy to find tools
Bought a small inexpensive air compressor. Got pushed REAL hard to buy an extended warranty. So much so that they lowered the price of the merchandise to the point that buying the warranty along with it made it $1 cheaper. Weird how that works, huh?
Good place
Convenient, had what I was looking for and at low prices. Not high end tools, but their items arent priced like high end either. Good stuff for most general purpose. Diffinately good if you may only need to use something once or twice, and then leave it sit the rest of the time.
Great pricing and friendly staff. When its busy its a bit hard to get help,but the store signs are pretty accurate. So you can find most things u need easy enough. I dont buy any tools with less than a 4.0 rating. Love the place, I have a hard time shopping only because I buy to much on the way to what I came for. Always good deals going on.
Picked up a woodchipper, they honored our coupon and helped load, grea experience!
Always a pleasant experience and great prices♡♡♡
Good deals comparing to top of the line tools; however, falling victim to the classic discount store story not much cheaper anymore.
I needed to take back a hand tool that broke and they gave me a new one with out any hassle! I was in and out in less that 5 minutes. They are always Awesome!