user
King Fence NY
48 Grassy Sprain Rd, Yonkers, NY 10710, United States
Appearance
King Fence NY
Comments
Ja
Review №1

From the minute I walked in the office door till the moment the installers left, the experience was pleasant and highly professional.The quality is much better than those box store discount fences.The fence looks way better than expected.If you want a high quality, professionally installed fence for a very reasonable price definitely give King Fence a visit.You wont be disappointed.If your looking for a

Br
Review №2

Beware of egregious pricing with zero transparency due to an “increase in manufacturing costs.” Received an outrageous quote of $875 for an additional 3ft gate after having three gates and almost 50ft of fencing installed for a shade under $3k.Good luck getting the estimator on the phone to understand pricing. He’s “out of the office” or won’t even call back. The price is the price. Deal with it.One positive is that Receptionists are extremely kind and helpful and unfortunately have to do their job of dealing with customers for the estimator/owner.

Ja
Review №3

The guys who installed are fence were nothing short of remarkable. They showed up 30 min early both days. Worked non-stop, save for a lunch break - courteous, friendly, informative every step of the way. Made no assumptions about working around a couple obstacles - they asked first!One of the first questions was how big was our dog. They asked, because with small dogs its best to get the bottom close to the ground. Big dog, not so much, and you can leave a gap that makes it easier to trim the grass.The price was excellent. The estimating process and advice we got were spot on.The work they did was excellent. Every post perfectly dug and cemented. Bottom of the fence follows contour of our property perfectly. Theres a lot of landscaping and flower beds in our yard that they had to work through. You cant even tell they were in the flower beds. Nothing disturbed, nothing broken.Half a dozen neighbors have stopped to compliment the look of the fence.So . . . Im reading some of the negative reviews. I dont know. Contractors arent the easiest to deal with. People should know that going in. And if you try to get work done during the busiest periods, youre going to get delays, etc.

Li
Review №4

Had an old fence we wanted replaced that provided a barrier on top of a wall. We waited 3 months for the fence to come in but when they showed up to install it they said the truck was packed with the wrong parts and they would return the next day. Before they left, they took our old fence down, put up the poles and never installed the fence. They also never returned the next day. We called and they said they would come another day but also didn’t show. Very unreliable.

jo
Review №5

I was referred by my contractor to call this company to repair the fence from the recent storm damage.I have to wait three weeks for an apt time to give me an estimate the day before the apt I received 2 text messages and and 2 phone calls to make sure i was home for the apt,the apt was at 1pm,at 3:30 I called since no one arrived and was told they can not find their estimator and would call me right back. I had to call this morning to find out what happened and was then told they do not repair fences. I would never recommend this company or call them again.

Ro
Review №6

I would highly recommend King Fence for any project you may want or need to do.The work was done at our condominium in Ossining.Last December, they installed a perimeter wood fence of over 165 feet. They did it in inclement weather and it was perfectly installed. The work was so well done when a second project for repairs to vinyl fence that ran behind 6 units with partitions and gates King Fence was contacted to do the job.They arrived on time, on the day promised and completed the job in one day. They worked quickly and efficiently and the results were solid fence posts and gates that now work and move and lock.The crew was professional, friendly and cleaned everything up.The head of the crew was the person who did the proposal for the project in March and was told about 2 slats that needed to be replaced on the wood fence. He made sure he was on the crew that was doing the current job, remembered about the wood fence, brought 2 wood slats and replaced them. That is dedication.Thank you King Fence for a job well done.

SR
Review №7

Awesome work. Great workers. All done in one day. Definitely recommend. #hireyonkersbusinesses

Ch
Review №8

King Fence does excellent work and they have superior service.

Id
Review №9

King Fence ...Called in around the end of August and scheduled an estimate for the 1st available date Nov 24th.A guy by the name of Nikki (?) Came by on the schedule date, but never sent an estimate for the work. Followed up on the estimate about 5 times... Nothing. March 9th calling the office and trying to get a hold of someone that can tell me what is the estimate!Put on hold for 20min.. and called again.No one knows what the estimate is... We got to wait for Nikki to come back at 15:30pm... And the owner or someone will call you... Do you think someone did call me?? No! Called again there days later... No one knows whats going one... Sir, you should probably schedule another estimateMaybe in the year 2022, someone will call with the estimate, maybe not. Or maybe one should not do business with a place that cant see a customer behind all these fences

C
Review №10

King Fence has been in the same spot for over 50 years. My father has purchased fencing here for years as well. However heres the deal. They may have the greatest selection of fencing in New York State, a great staff and quality installation, but they do not have people to help fix fences unless they install it. Folks, they are the only Fence Company around town. One might believe that their company is big enough to have somebody on staff to do these kinds of repairs regardless! King Fence is not some Mom & Pop by any stretch of the imagination. Business is build good will not only by installation but helping out neighborhood people were guardless of the size and scope of the job. If you got a lot of money I highly recommend them.

K
Review №11

I called for an estimator to come in. We waited a month, they cancelled. I had to call several times to get to try to reschedule. Once the estimator came he measured, walked through the property. I waited almost two weeks for an estimate. Didn’t get one. Called and called. Finally called and left a message with a man and he said he would relay the message. No estimate emailed. Called again. Spoke again and requested that the estimator email me the estimate.It’s now almost July and nothing. Really turned off. I contacted Global Fencing and no issues!

Jo
Review №12

I am not going to say much other than Frank needs to improve his customer service. I have been waiting for a fence repair since around Oct. 2020. Come on Frank, lets wrap this up!

Fr
Review №13

Good quote. Good work and nice guys. Juan walked me through the measurement, then through each step of the work so I knew what was going on. Only thing that could have been better was the weather.

Ka
Review №14

Best experience ever from start to finish. Office staff is friendly and it was easy to get a free estimate. When I FINALLY got a town permit, KF was ready to work immediately. The guys arrived early. They were friendly, knowledgeable and worked hard. When the job was done, they cleaned up after themselves and other than our gorgeous fence, you wouldn’t know they had been here. People stop and compliment it and the best part is... I have peace of mind that my dog is safe behind a beautiful cedar fence.

St
Review №15

We had 230 linear feet of cedar fencing installed. The guys came out and did a great job. The new fencing was installed straight, true and secure. The crew cleaned up the work space and the new fence transformed the backyard.Selection: APrice competitive: AInstallation: AEase of doing Business: Awe highly recommend to use King Fence

Ma
Review №16

I went to several companies in order to check out different types of fences.Then I stopped at King Fence; they by far had the best fence display. I was able to view of variety of styles, sizes, and colors. The sample pieces were of great quality, which is important for me since I need something to not only look great, but to last. Also, the staff was very friendly and knowledgeable and answered all of my questions. If youre in the market for a fence, I highly recommend going to see their display. You wont regret it.

St
Review №17

Good work and fairly priced

Ma
Review №18

After having a fence installed, which we loved, I had to call them back a couple of times to make some modifications required by my town. It was clear in this process that they take great pride in getting the job done right, and they were reasonable on price. The staff is professional, stays on top of the project and responds promptly to customer questions.

Ms
Review №19

The receptionist was very RUDE and gave 2 different pricing for the right side of the house and left side of the house. The female receptionist did not let me explain and she hang up because she had no answer for my question about different pricing. Shes not knowledgeable, no patience, and extremely RUDE!!! I already paid for one side and theyre yet to install. Other 2 sides (left and back side) I might have to find someone else. VERY DISAPPOINTED.

Da
Review №20

Fence was installed this past October. The owner, Frank, is a pleasure to deal with. He clearly understood what our needs were and the issues with the property line. His installers were great. They were open to a change we wanted to make and were incredibly neat and courteous. They had to make an adjustment after the cement set and came by promptly the next day. This week, due to the ice and snow, the lock became stuck. Frank called me promptly and said as soon as the snow melts and his installers are back he would attend to it. Great job at a competitive price.

Ma
Review №21

We just fenced our entire backyard in. Frank, owner, was knowledgeable about all of the available products to keep us within pool code compliance. He came personally to look at the yard and quote us. The crew that came to install were neat, friendly and a pleasure to have. Couldn’t be happier with the service and also the product. Looks mint! Highly recommended.

St
Review №22

Very Helpful with the design. The work done was on time and as promised. I give them my highest recommendation without reservation!

D.
Review №23

I just had a fence installed today at my house in Greenwich. I would like to say that I used King Fence and was extremely happy with them even though they were busy. What really impressed me was there showroom of so many amazing fences. It made my decision process very easy when I saw what I wanted in front of me. If you are in the market of buying a fence I highly recommend that you go and visit King Fence Showroom...Great Job!!!!

S.
Review №24

The two receptionist are very RUDE and spoke to me like they are doing me a favor to spend my money with them. They were very unhelpful and extremely RUDE!!! King Fence may do great work but I will take my business elsewhere. I tried calling the owner Frank and one of the rude receptionists hung the phone up on me. DO NOT DEAL WITH THESE RUDE RECEPTIONISTS, SHE IS VERY DISRESPECTFUL!!!

M.
Review №25

Completely disorganized. I scheduled an appointment last summer and they never called or show up. I followed up to see what happened and they claimed that no one was home. 2nd time I scheduled an appointment and called right before the appointment to confirm, they claimed that they came and no one was home. Rude receptionist.Cant rate their work because we couldnt get an estimate to begin with.

Pa
Review №26

I have been in the property management industry for almost 15 years and have used King Fence several times. Frank and his guys were tremendous, and a pleasure to work with. Their work was immaculate and our new fence looks great. Frank actually offered recommendations that were more cost-effective which can be quite rare nowadays. I highly recommend them.

Jo
Review №27

Let me start by saying what a terrific job King Fence did on our co-operative buildings new railings in Bronxville. Our sidewalks and steps were all redone and King Fence finished them off with new railings. Great quality and material in the railings and have had no issues since! They did such a great job and install was done right on estimated time, we will be having them back to finish off our new garbage enclosure!

fr
Review №28

After getting estimates at 2 other local fence companies I went with King Fence. Frank was a pleasure to work with and stayed in communication throughout the project. They were on time and cleaned up every single debris. They installed a beautiful fence around my pool and I would recommend them to anyone looking for a professional job with great customer service. Thanks King Fence.

ch
Review №29

I live in Rockland County NY, and I just recently finished a landscaping project in my backyard. My issue was I had deer eating all of my plants. I call king fence to come by and give me some ideas and a quote. I worked with the owner frank throughout the whole project. From start to finish the level of professionalism was second to none. His team was extremely clean and always was there when I had questions. When the job was complete it was like there was never a group of people back there working. I highly recommended frank and the king fence family.

To
Review №30

I contacted the company about replacing my fence. I asked for someone to come take a look & give me an estimate. Instead the receptionist on the line kept asking me for the footage. I said I do not know & she said call me back when you have it & hung up on me. I thought it was the job of the person giving me the estimate to do the measurements. Very unprofessional.

Sa
Review №31

King Fence did an excellent job installing my two tone beige and white fence. They were always there to answer any of my questions in a quick and professional manner. The job was done sooner than I expected and Jessie helped me complete my entire permit application she is very good handling her work . KING FENCE ROCKS 110%%!!!!!

Do
Review №32

King Fence is consistently fantastic. Ive used them three separate times as Ive upgraded my property in stages. Their work is efficient, clean, and timely. In particular Ive had some interesting (i.e. custom) solution requirements, and unlike so many outfits across a variety of services, King Fence has always been happy to take on a challenge. Frank is very consultative in exploring options for fencing, and is quick to respond to communication, and his staff is friendly and helpful. The crews have been professional and considerate, and King Fence has consistently given the best quote, and sticks to it. I recommend these guys enthusiastically anytime friends of family mention doing fences or gates. Theyre a pleasure to do business with every time. Consistency is a big deal.

Ni
Review №33

Good fencing. Not cheap and the phone is often with a busy signal.

Gi
Review №34

When I was looking for a new fence for my property (small front yard) the staff at King Fence were very helpful. They took the time to help me select the best fence for my specific needs.I mention that the fence I needed was for a small front yard because you would have thought I was spending a hundred thousand on the fence with the type of service they provided me!I will definitely use them any time I need to repair my fence, or if I ever need to purchase a new fence, and I would refer them to my friends and family.

ja
Review №35

No customer service. Left messages and they never called me back. No show and no call from them. Will get someone that wants to work from Homeadvisor or Angieslist or Thumbtack or anyone competent enough to show up and do work.

lu
Review №36

I had a good experience working with King Fence. Frank and his team were great. They showed up on time and things got better from there. I am very happy with their service and results.

Ma
Review №37

I just had a fence installed and could not be happier. The date promised for the installation was right on target. The men arrived on time. Put the fence exactly where I wanted it! The were pleasant, did a neat job, and cleaned up afterwards. The Grand Illusions Rosewood color looks like real wood! I would highly recommend King Fence.Price was right also!

Ar
Review №38

Receptionist could of been a little bit more nicer.

Ka
Review №39

King Fence installed our backyard fence this summer. We could have not found a better contractor for the work! They discussed different options with us in details and Frank (the owner) visited our property and answered all our questions and made suggestions. By the way, their prices were quite competitive. On the installation day, they a crew of 6 come over and they finished all the fence work (around 200 feet) in just two days. The crew were professional and polite. The fence looks great! My husband and I strongly recommend them.

Le
Review №40

King Fence did a great job from beginning to end.

sa
Review №41

I had an appointment booked for two weeks in advance for an estimate on 7/13/16. Two days prior I received a confirmatory phone call for said appointment followed by a text message. The day of said appointment we hired a babysitter in order to do a walk through with the estimator Frank. Our appointment time came and went, no estimator, no call, and or no text message. The next morning I called the company and they said there was a note saying they attempted to contact me, but did not have the correct phone number. Further, they were booked up and I would have to wait an additional week and a half for another appointment. When I indicated that I received several confirmations on the phone which they claim they did not have the correct number for, the receptionist stated that they must have dialed the number incorrectly. When asked if I could get an appointment closer in time being that I already had one, it was explained that the estimator was on vacation. Based on my experience with King Fence thus far, I would have to say look elsewhere. A little courtesy goes a long way.Tom Burke

Li
Review №42

I just had a fence installed by King Fence and their installers were extremely polite and the job was phenomenally done. I am completely impressed and highly recommend them! 5 stars!!!

Be
Review №43

We are very happy with our new fence! The guys who installed it were great. They were professional and did a wonderful job.

Pe
Review №44

I went with the full intention of buying a fence and was passed off to a secretary who made snarky comments about the color of the trim on my house and referred to my stone columns as a bunch of stones. LoL. Lets just say I have a beautiful wrought iron fence and gate, professionally installed, and purchased elsewhere.

Jo
Review №45

I was scheduled for a estimate appointment 3 weeks in advance. The day comes and I get a call that morning that the weather is forcing them to postpone my appointment. I explained to him, I work in Newark and since he called me in the morning to cancel an afternoon appointment it was no problem. No harm, no foul. The rescheduled day comes and I leave work at noon for my afternoon appointment and I wait until 4pm and I call the office. They tell me he is running behind and he cant make it. No apology, just attitude. I just answer phones I dont go to appointments, so dont complain to me She then tells me the guy I spoke to who rescheduled was not the guy coming today, so it wasnt his fault either. I guess its my fault for dealing with a company who must be owned and operated by someone who just makes buckets of cash. My job was not a small one either.

Ap
Review №46

King Fence was definitely there for my family after hurricane sandy. Our yard was totally destroyed and they not only allowed gave us the most affordable rate out of 5 other companies we shopped with, but they were at our house fast and did an excellent job. We have a large dog and could not let him out until our fence was fixed.Thank you Frank and team!!!!

Di
Review №47

I had work done at my house on city island which is not really the service area they cover, but i called them and explained a tree limb fell and crushed part of my fence.They took care of me and were there when i needed them because i also had a tree company that needed to remove the tree as well.I would recommend this fence company to any one that needs them.

Li
Review №48

My son decided to use King Fence Company based on price and prompt estimate.I, too needed to fence my new yard. I called and Frank showed up, made some helpful suggestions, and promised to get me an estimate the next morning.That was 10 days ago. I have called, texted, begged for an estimate.Each time I call I am told that they are so sorry. Frank is busy. Frank didnt come in today. I will put it on the top of his pile. You will have it tomorrow. Tonight I was told, He is not in the office, but I will wait for him to come in after 5 and have him call you.When I heard Frank talking in the background, I knew this company was not honest or reliable. And, guess what? Frank hasnt called!Time to find a new fence contractor.My sons fence is supposed to be installed next week. I hope he has a better experience. Im not counting on it. If you want to avoid frustration, do not use this company.

SA
Review №49

King Fence just completed my installation of vinyl and metal fencing. They offered the best price and service to boot. Any issue was quickly addressed and corrected. The said it was a 2 day job and kept their word.. Fran Cipriani was a pleasure to deal with... I will use them again in the spring to complete my fencing requirements..

RA
Review №50

King Fence gave my family and I an amazing fence and created a safe fun environment for my kids and dogs. They showed different examples and ideas and came up with a spectacular plan and executed with diligent and meticulous work. Jose and his team came out at 8am in morning of install and worked until the sun went down. they completed the job swiftly while asking many questions as to how and where we wanted every piece. they leveled out the landscape and did not stop until it was perfect. I work for the city of yonkers and take pride in the landscape view of my property and I would not trust anyone else in Westchester when it comes to fencing! Bottom line, you need a fence, you call king fence! thats it no other options. By the way the pricing beat out every other local option. Thank you king fence.

St
Review №51

Completely disorganized business. Go somewhere else.

oi
Review №52

I would look elsewhere. Very inconsistent information depending on who you talk too. I asked two different employees a question on pricing and received two different prices. When I asked for clarity the person appeared confused and guessed his way through. Later he admitted that he was incorrect. They are also not flexible with dates and times. I contract vendors all the time, they did not care and seemed uninterested. Read the other reviews, most experiences here are not positive. So many other vendors elsewhere.

Vi
Review №53

When I needed help fixing my fence King Fence was there for me. Frank and team are great people and I would suggest them to anyone.

Ca
Review №54

King Fence did an excellent job installing my authentic woodgrain fence. They were always there to answer any of my questions in a quick and professional manner. The job was done sooner than I expected and they helped me complete my entire permit application. KING FENCE ROCKS !!!!!!

Er
Review №55

Very attentive, extremely competitive bid in comparison with other locals. Customer service was fantastic. Would highly recommend them again!

Do
Review №56

Complete disorganization in the office, would love to rate their work but they couldnt figure out how to schedule to give me an estimate. They speak to you like calling them is inconveniencing their day, so I guess, sorry I tried to do business with you.

Vi
Review №57

Prices are unbeatable, staff is very nice.. Did a wonderful job on my backyard.

Yo
Review №58

King Fence did an excellent job on my fence... Looks great! and they provided a pretty good price as compared to others. Although, I have to admit, they were very difficult in terms of scheduling. I waited almost 2 months after making the initial deposit. And there were several excuses... They didnt show up when they said they would - and they didnt communicate. This happened more than once. One time, the truck pulled up outside looking for our address - I hailed them and they acknowledged me.... and as I stepped back inside, they drove off!!!!!!!! I was outraged. I called the office, and they said that the guys saw the job, but that it was too big a job to complete on that day (it was already the afternoon). Again, lack of communication. Anyway, they already had my deposit for so long, I waited... and had the fence installed. And they did a good job. So, if you have the patience, theyll get it done. Good luck.

Ei
Review №59

I am very disappointed with this company! I was very eager for them to come to my home and made an appointment for an estimate, instead no one showed up and no one called to tell me why. When I called, they told me the persons car broke down and will be late, again no one showed up and when I called one last time to ask what happened, they were closed. If this is how they start a business I am not getting involve with this company.

Th
Review №60

Was referred by family as they had a good experience, they also treated me great. Kept me informed every step of the way, great service.

La
Review №61

King Fence installed a fence for my mom, and we are very happy with the appearance and quality of the fence as well as the care that was taken during installation and the high level of customer service King Fence provides.

St
Review №62

King Fence gave me a great deal and completed the job mess free. I will be recommending their services to others.

Ri
Review №63

Great price and prompt customers service

Br
Review №64

Horrible experience. My first appointment for an estimate was cancelled because the driver was in a car accident on the way over so we had to reschedule. Not a problem. Totally understand.They rescheduled for the following Thursday at 11:00. They will not schedule after 2pm so I had to arrange to have a family member meet them because Im at work. I got a text message reminder for my 11:00 appt. then a voice mail reminder for an 11:00 appt. I confirmed and had everything arranged for them to see my yard.The day of the appointment I check my phone and notice 3 missed calls from King Fence! First call was at 10:24 telling me they are outside the house and the last call 10:38 informing me that nobody is home and if we dont answer the door they will have to leave!!!! Really!! A family member arrived just before 11:00 and King Fence was gone!!!!Lost my business and I will actively tell family, friends, neighbors to avoid this company like he plague!! An awful experience with a horrible unprofessional company. Look elsewhere!

To
Review №65

Clean and friendly service, fence installed to perfection! Great job King fence! Highly recommended!

Bi
Review №66

I had my PVC fence installed by king fence around 5 years ago. Overall the fence looked good after the installation but I noticed there was a problem with a couple of the posts swaying back and fourth on windy days over the last year. I called them about 6 months ago to report the problem but they said it would cost over $300 for them to come and repair the problem and the appointment for the repair would need to be made a month in advance. I decided not to make the appointment.We had a pretty bad storm last week and two sections of the fence fell apart where I had the loose posts. When I took down the PVC posts to see what was going on with the Integrity of the fence, I noticed the inner metal posts were cemented no more than 2 or three inches into the cement border around my back yard. There is no way the posts could hold up at such a shallow depth. Either their drill bit to drill the hole into the cement was not working or the workers were too lazy to drill the necessary depth to properly install the posts.

Sa
Review №67

Earlier this year, pre-Covid, I left a couple of voicemails, but never heard back. Looks like they dont care about new business. Pro tip: Looking at these reviews, you need new receptionists!

Cr
Review №68

THANK YOU FRANK!! Our fence looks fantastic, now we can let the kids and dogs play in the back yard w/ peace of mind..

al
Review №69

I got a quote from those people at kings fence they are so unprofessional and they dont know how to answer any questions i had to hire another company future fence from mamaroneck is a way better choice very professional and very good pricing

Br
Review №70

Extremely disappointed in the lack of attention to detail and flexibility. We had a fence installed back in June of 2015 and my wife personally handed the installer our survey. Fast forward to a couple of weeks ago, our neighbor who just moved in next door got a survey and noticed that we had about 8 more feet of land on their side of the fence. We called and had someone from King Fence come out to check, and they confirmed the fence was installed incorrectly and said they would send over a quote to have the fence moved. The next day we receive a quote for $1600. I was appalled, I felt as if this should have been moved for free considering they had a copy of our survey it was still installed incorrectly. My wife responded to the email mentioning that the price seemed a bit high and asked of there was any wiggle room; and their response was sorry, that is the bottom line price. I will never do business with King Fence again, nor will I recommend them to any of my friends or family.

Li
Review №71

Many choices good people

Cl
Review №72

Completely disgusted with their service and lack of communication. No show no call twice in a row. They it made it obvious that they dont care about customers. If you want to waste time waiting for this company to give you a quote, then by all means go with them. I should thank them for treating me like this before leaving a deposit. Run from this company. Just wish I could leave a quarter of a star for them.

Jo
Review №73

Their customer service needs lots of improvement, from scheduling to getting call backs is always a challenge.

JD
Review №74

Awful experience with themThey used sheetrock screwsWhat reputable company does that?

S.
Review №75

While I didnt buy a fence from them, their staff were helpful in explaining the pros and cons of each application. Their prices seemed on par with estimates from other establishments in the area.

TO
Review №76

King fence installed my fence 10 yrs agoAnd recently repaired it free of chargeTalk about customer service. I wouldntHave anyone else install a fence at my home.

Ca
Review №77

Awesome place

Mo
Review №78

Unfriendly and unhelpful besides being expensive

Le
Review №79

Although they advertise that they repair fences, it turns out they will only repair fences that they have installed ... they were not willing to recommend anyone who could repair my fence, either.

Information
90 Photos
79 Comments
3.7 Rating
  • Address:48 Grassy Sprain Rd, Yonkers, NY 10710, United States
  • Site:http://kingfenceny.com/
  • Phone:+1 914-337-8700
Categories
  • Fence contractor
  • Fence supply store
  • General contractor
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Similar organizations