These employees have been consistently great. Theyve helped on 3 separate occasions, clarifying details of my plan, talking possible phones, getting into the details of different phones. They even noticed that what I wanted was older than their current stock, and helped me decide what to search for in used devices. I just got that device in the mail, and they were super helpful on the phone with guiding me on how to activate the new device. Im super pleased!!

Went in wanting to switch and take advantage of their newest promotion. The staff lied about the phones we were going to get. Had to walk out after spending hours there. The bait-and-switch approach is not good business.

Very nice T-Mobile with intelligent and helpful staff. I was able to purchase a new phone and have all my questions answered. I wish they werent in Yuba City but great if youre passing through.

The store Manager (Malia) was very rude. I bought T-Mobile services from her, didn’t asked for insurance and international services she applied that for me T-Mobile charged for unrequested services.I been there to cancel the insurance and international fee, my friend 2 year old son was with me he opened the door she yelled on him and said don’t open the door I told her he is a kid she refused to help me and said we have to go to another store

This store is brand new, its really clean and nice. I like that they have seating areas. The best thing about this store is the customer service, even though there were other customers in the store and the employees were visibly busy, I was STILL greeted with a welcoming smile from EVERY employee. It felt like they were happy to be working unlike other businesses Ive been to. The manager was very helpful and knowledgeable, he was able to set me up with business and personal phone/tablet service. I will be going back to this location when I need to upgrade my phones.

My galaxy S9 was stolen so I needed a new phone. After telling the woman that I was on a budget and couldnt afford a lot, she tries to sell me the MOST EXPENSIVE Samsung phone. I understand they have quotas or whatever, but that is NOT selling to your audience. I will never go back to this t-mobile if I need a new phone.

Would not cover Apple Watch screen protector unless you finance it. Not happy

The service person LIED to me about the price and features of my upgraded plan, even after I asked specifically for a total price. She told me it was $90, when in fact its $100, and with taxes and fees, it comes to $115 total.