Had the pleasure of being assisted by the young miss Emily . Fitted my business cards and made some corrections. I couldn’t be happier with my Staples business card “Experience!” She was also aware of my child being hyper and kept her profession at hand. Thank you miss Emily. Good workers are hard to find!
Great customer service only problem is the town its in doesnt have USB 3.0 A to USB 3.0 A which is a pretty common cord that came out 15 years ago. Whole towns still rocking the 2.0. Staff is friendly and understanding though. (The entire yuba marysville area needs to get with the times.)
Theyre a little on the pricey side and you cant always find what you want you may have to ask several people not all of the employees are informed
They didnt have the camra I was looking for but they did have helpfully employees that knew what I wanted and pointed me in the rite derection
Friendly staff, you can make copies and laminate. Buy all your office needs: chairs, paper, envelopes, pens, pencils, shredders, everything for the office.
The lady working at the copy center went out of her wayto help. Casey? I think that was her name. My husband went there again to make more business cards, and the other clerk was awful and unhelpful. Guess good service depends on what clerks are there that day!
On March 11, 2020Cassie... went above and beyond in Customer service!!! You are much appreciated. You take your job seriously and treat the customers with genuine care and respect. 😀
It was very nice
I went to Staples in Yuba City to have a time sensitive document copied and Benjamin in printing helped me in a very professional and timely manner! Employees like Benjamin are an asset to you store!
I experienced the best customer service on my visit to the store. The young man who helped me with s printer cartridge was polite, professional, well spoken and went the extra mile to get me what I needed. It is rare these days to find this type of service. People who really care for the customer.
I have been a customer of Staples off and on over the years and have been satisfied eating them around a 3 plus. However, a young man by the name of Benjamin has assisted me on three occasions now and was extremely helpful. This is my go to spot now in Yuba City.
Great as usual. This is the only store in the area where I buy my computer and office supplies. Today was the first time I have visited the Yuba City Store in the morning. I arrived at 9:15 AM, only to find they had opened at 8:00AM. The parking was GREAT and I saw maybe 5 or 6 customers inside. As usual, the store personal were very professional.
Great customer service. I never felt pushed while in the store but always felt like someone was just a short distance away if I needed help.
Very helpful staff, helped unload 115# paper for shredding, young lady in charge of printing center took care of me but still kept her eye on other customers. They were greeted, told wait time, how to work machines, etc. Very efficient, friendly, knowledgeable staff.
Really impressed by their employees. Knowledgeable and friendly. They price matched online sales and their store seems to have become more modern and competitive to compete with etailers.
Asked to have them format operating system on my notebook. Informed tech that it was a Samsung Galaxy S7. When he looked at it he told me he thought it was a laptop. Theres your sign. Have been here before to do other business no problems. Dont go here for real technical support.
I went in and bought a laptop on Black Friday save several hundred dollars. Did it late in the day so the crowd was next to nothing. The tech support guys are very helpful and understanding. Im a technological dinosaur. The laptop was for my daughter and they helped me make sure it was going to be exactly what she needed. Some say Staples is too expensive but if you catch it during a sale its definitely the way to go. Cant beat the staff there.
Clerk was available and helpful. Answered questions we had . At checkout the clerk was efficient an d told us about protection for cell phones.
The employees and the night supervisor are very rude and do not provide customer service. I came to the store to print some simple documents and had issues with the printer. Getting help from the workers was like pulling teeth and I ended up leaving without my prints. Terrible spot and would not recommend.
Great price in paper right now
This place is completely unorganized. I placed an order online when I arrived for pick up they did not actually provide what was ordered. When I told them this was not what I ordered they told me to come back in 20 minutes when I did they closed down the copy center for a break. While the sign said see customer service to pick up orders no one in the store was able to help until the employee returned from break. Meanwhile the handful of employees working were doing nothing but standing around since the store was empty. There is definitely a lack of customer service.
Had a fast and friendly help .and can just about everything business related in The store.faxes cost a lot to send but recieving them was fair price, i would try them again and tell my friends too.
Copy center are always and ready to help. Which shows that your staff knows meaning of customer service.
Went yo store and took care of my business myself, daughter and her husband got into car ready to leave .young store employee came outside took my license plate number.Really .called store manager that evening, asked him if it was common practice for them do that .His sorry ass stated no it wasnt nd that hes sorry if it appeared to be like that . I told him that it didnt APPEAR TO BE, IT WAS WHAT HE DID . He said hed look into the matter. Ok well he didnt ask my number name anyway of getting back to me.REALLY .ITS SAD THAT PEOPLE EMPLOYED BY THE CO.ARE DUMB AND DO THE RACIAL PROFILING
Cassie is the best, she knows what she is doing. And she is very efficient.
This store will not stand behind there mistakes of there staff.They will come up with excuses that they are to busy to look in to the problem. I sent a computer to get repaired. I asked the girl helping me if it was insured she said yes. She also didnt know how to print return paid label . I had to wait for some else to help her Seems like some one should be able to figure this out. Now I have a broken computer and the store says they can do nothing. Dont wast your time going here.
Their online store has the items needed, in store options are limited. Miss Office Depot and Radio Shack, they were the go to stores, always had plenty of options...
Great service and had everything we needed
Worst experience ever! Nearly everything rang up wrong and I had to go through the store pulling their price tags to show the cashier. The manager was poor and his explanation was that all the back to school was going away!
A little pricey. The checker was very slow.
Okay but not overly friendly service
Decent selection price is kinda high but what do you expect, its not frys. =)
Very helpful because Im computer illiterate,they ALWAYS have the answer!!!Very customer oriented,so this is where I go first; and have everything I need!
Better than other Staples Ive seen
Great store, very good service👍
2nd time being here for copies. Customer service in print area sucks. God forbid if you need help with something and you have to inconvenience them with ????s. That being said Im sticking with Fed ex.
I needed help from the service desk. The girl was very good
Great store but didnt have what they advertised
Everyone very helpful great technical department
Had what I wanted. Pushy salesman tried to upsell me.
I just do not understand how this store stays in business. I have been trying to contact the Yuba City CA store since 9:00 this morning. Was looking for info on Copying and scanning and was told to hold on someone would be with me shortly. No one ever came on the line. I hung up and tried a little later to only have the same thing happen. So I tried other depts. and still no one ever picked up. Right now it is 12:15pm and still unable to reach anyone. So this has not been a very good experience for me at all.
Everything was great thay answered all my questions and should me how to do the things i didnt know how to do
A big disappointment when I got home and opened the box of paper that I bought...I wanted 8x11, I got 11x17. Its now a 2 hour drive to return and replace
Bit over price to make copies, but hey at least theyre there when you need it.
18 min to answer then phone walk in and listen to the phone in the store ringing and see employees look at the store phone and not pick up and when they do its like your bothering them.
Horrible service!!!!!! Never go there. No one who works there cares about quality or service. Will never go back and will tell everyone to go elsewhere.
Run if the mill staples.
Excellent customer care
Faxing 2.29 per page...woe
Alright selection, but much more expensive then online...
Not enough sales help.
I.just purchased a Toshiba 17 and a half inch laptop when I got home it opened up the box the screen was cracked in two places.
Lady in print center was not helpful
They will not price match others sale prices
This place is a joke!!!!!
Stellar customer service!
I have a a a a a a a a
Great
Goood