Po
Powered Outdoor Equipment
2947 Colusa Hwy, Yuba City, CA 95993, United States
Comments
Di
Review №1

This has been heavy on my heart for a while now I did not want to post anything but I have thought about it enough I truly feel we got taken advantage of we work hard for our money and this business could have cared less we took our splitter to get fixed and paid over $1000 and it still did not work we took it back and they found they replaced parts that were not broken and instead of giving us a partial refund or fixing what was truly broken without further charges he charged us more money we needed our splitter we couldnt take it broken. This was there error and he should have taken the loss its called customer service but no he decided to not care and asked us for more money. He also gave his word to let us borrow a splitter if ours took to long to get fixed and then went back on his word. I will never recommend or return to this business they have no heart we ended paying over $1300 dollars with that we could have just purchased a new one but did this owner care absolutely not.

Jo
Review №2

Saturday is the most important day of the week. Its too bad theyre closed.

Ma
Review №3

Nothing big, just took a blade in for sharpening. In and out pretty quick. Thanks for the great service!

Ca
Review №4

Recently bought my first battery powered mower from Steve. He just got in the EGO product line and it looks great. Cant wait to try it out. It is so nice to have a retail shop with knowledgeable and friendly staff, and they do the warranty service work in house! I can definitely recommend POE!

Wa
Review №5

A great place to bring my saws to. With the help of the Previous owner Russ I have noticed a very smooth transition. Talking with the new owner Steve, you can tell he knows his shop and will succeed. I believe the fact that they have relocated, they are under new ownership (not management. So hes all in) and completely changed staff down to the last man has been overlooked. Dont let the bad reviews fool you. Find out for yourself. I did and I dont regret it.

Ja
Review №6

Great helpful employees

Ge
Review №7

Excellent prices and quality work.Tool rentals are available, as well as sales of new equipment.These guys are experts in all things with small engines.

Ro
Review №8

They have a new owner, he just relocated the shop to a new location. Great service, I would recommend them for your equipment repairs. The employee at the counter knows his stuff.

La
Review №9

Never open on weekends. Thats the best time to do business. Suggest open hours 9-2, for the working class.

Iv
Review №10

Steve is awesome doing business with I would trust Him any day with my equipment. Plus he has a good attitude, and doesn’t act like a “know it all”: These are the type of businesses you want to come back too.

Ro
Review №11

Quick service and friendly knowledgeable staff.

Aa
Review №12

Completely unprofessional for the whole experience. Misquoted completion time, installed parts I didnt ask for or approve of, not one time that I called did they know what happened to my mower or who was even working on it. To top it off, the manager refused to even address my complaints, going so far as to tell me I was going somewhere I didnt want to go. Did I just get threatened? His final words were that he was ending the conversation right there, cause hed had a hard day and didnt want to hear it, and if I had any complaints, I could talk to the owner when he gets back from vacation in a couple weeks. Im sure they do satisfactory work, but this was not the way to treat a customer.

Je
Review №13

They all ways have the right parts you needed and if they dont they can get them for you or tell you where you can get the right parts close bye . Very helpful employees. Thanks guys.

ty
Review №14

Estimated three weeks to tell me I needed to replace a carb or put a kit in for my equipment. It took seven weeks, two phone calls, four different excuses, and a visit to the store before they even looked at my equipment. Simple carb fix, estimated at $70 at first. Then the total jumped to $180, exculding the pull cord which broke. 1/10 would not recommend this place To anyone.

SC
Review №15

While the boss russel is a good guy... he has the bad habit of hiring clueless kids and old man thugs who think they are tough guys... its too bad to because if russel knew what was going on behind his back- he would probably have a heart attack.. im sure he is hearing only one side of the story because everyone ive talked to about this place says not to go there then tells me a terrible story about their dealings with them.. i was a customer for years- and if russel was there.. he was awesome... if anyone else was there it was an absolutely horrible experience... prices are high for bench work but the items for sale are pretty good... bottom line its hit or miss and dont have time to deal with that sort of thing..

El
Review №16

Its my business and I love it

Tu
Review №17

This place was a joke I ordered a product for my mower waited 2 weeks to get the part went in to get it guy cldnt find it waited another 2 weeks went in asked where it was the guy behind the computer looked at me crosseyed like he had no clue.....sad thing is I payed for the part already never got my money back.....this place blows goats will not return!!

Ga
Review №18

I work there as well

Te
Review №19

Sent here to get my electric lawnmower fixed through Home Depot because of my warranty. I called there to make sure they had my service request and I told them what kind of lawnmower I had. I drove about one hour one way for them to tell me that they dont work on electric lawnmowers. I left there very frustrated.

Re
Review №20

Great service and honesty!!

Ma
Review №21

Had what I needed in stock I was in and out in 5 minutes

Ma
Review №22

Very smart technicians

Information
22 Comments
3.9 Rating
  • Address:2947 Colusa Hwy, Yuba City, CA 95993, United States
  • Site:http://powered-equipment.jany.io/
  • Phone:+1 530-671-1871
Categories
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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