Amazing people and staff! Very knowledgeable and can help you with anything. They helped me when I was doing my brakes for the first time and gave me such great information

Dont bother coming unless you are dressed well or white... Felt very racially profiled. Lady was polite but rang 2 other customers before me and still smiled and said we will be right with you. Waited more than 15 min just needed my dam brake oil

Always great Customer Service and friendly staff. Thanks Yucaipa Parts Authority for all you do for our Small Town

The go to place for parts. Prices are great counter people are very helpful. No need to shop around.

Great people. Knowledgable, helpful. Even with wipers in a rainy pkg. lot.

They made a very good attempt to find a difficult to locate auto part....customer service orientation is great.that is worth the most!Service is king in Auto parts..

Formerly Star Auto Parts, the employees were very helpful giving us options and even carrying out our very heavy battery to our car. Highly recommend.

Great selection; knowledgeable counter group; good prices.

Good employees, quality merchandise, and best prices by far. No other auto parts store can even come close to this place.

This store is way better than their banning location!

Great customer service every time! A lot of parts in stock or they can get it fast.

Ive been buying auto parts from this store for 25 years. They sell great quality parts, at a good price and the employees are both knowledgeable and helpful.

Awesome customer service. always there to help a good customer out when in need.

Went in to return a battery without a receipt that was 2 months old. The old guy behind the counter was a jerk. Anyway they wouldnt return the battery because they dont have computers that track your purchases. So I took my business to Auto Zone where they track purchases. Im out $135 bucks

No complaints, I always choose this place over autozone, Napa, OReilly, etc. Competitive prices and friendly staff!

Great prices knowledgeable counter people.

Battery I purchased that is still under warranty went bad. Had it tested by other testers before even going in. All resulted in battery failure. Of course, when I bring it in to exchange for a working battery because I’m still under warranty, they say the battery tests just fine. Convenient. Instead of working toward a solution, the clerk basically tells me to screw off and it’s not his problem. Horrible service. Even if it isn’t a battery issue (I know it is), wouldn’t he attempt to help a customer find a solution? Nope. I’ll pay however much more to go to a business that actually respects their customers.

Bought a starter here and customer service was great

The guys here are always super helpful finding parts.

If this place isnt the second one you call for a price quote, then you should give them a try. Unlike most big chain parts stores you can call and say I need radiator for a 82 3/4 ton chevy pickup with a 454 and they usually wont ask you if its a standard or xtra cab truck. They will give you a price and let you know if they need to order it in. Most of the time they have been able to get parts Ive needed the same day if I call early enough in the day. They have almost full machine shop services and carry welding/ fabrication supplies if you need them. I recommend them. Its the 2nd parts store I call when the 1st one cant help me.

This is the best, most experienced part sales & professional auto parts people that you could ever know!! This store is the main part store for all the automotive repair businesses in Yucaipa & beyond!!! The original store was located on 4th.street / 40 some odd years ago!! it began with FRED, MIKE, AND JOHN,WHO WORKED FOR EDISON DURING regular hrs.& worked the parts counter after hours & on the weekends WE ALL MADE INCREDIBLE FRIENDSHIPS WITH THOSE THREE GUYS!! & THEY WERE NATURALS AT MAKING ALL US YUCAIPA MECHANICS LAUGH! THE VERY BEST, EXTREMELY KNOWLEGEABLE, TOP PARTS PEOPLE THERE IS AVAILABLE! ANYWHERE!!YUCAIPA AUTO SUPPLY. ALL GREAT PEOPLE!

Love these guys over at Star. They are good and honest!!!

This is my favorite parts place for cars extremely knowledgeable staff do not try to upsell and extremely friendly as well my very first pick 4 Parts as they do not go with cheap parts that will break down like AutoZone

Called in, moses answered, said hold a second. I was on hold for 10 minutes. I drove there while still on the phone and the store was empty when I got there, nobody up front. Lady said moses was in the back pulling a part then he comes from the back with food in mouth. Moses tells me I must have been the 4th caller because the fourth gets lost? But when I first entered and hassled the lady she was quick to find and answer my call after I went in.. Lie #1 my call was lost? #2 they were busy ? #3 moses was busy with a customer; too busy eating..Of course they didnt have a real reason why they didnt answer

This place is cheaper then autozone....however, if you try to return something without the receipt they dont let you. In fact they claim they dont even have a computer to look up your information

If you need primer don’t buy it here it’s all old and don’t work

Had my need part in stock and $60 less than Pep Boys.

Great as always

Always AWESOME

Good good good

Nice workers