If you have to go to AutoZone, go see Luis. He knows his stuff. He helped me resolve a couple issues. He listened to what I had to say and responded accordingly with possible solutions to my problems. Great customer service. Very knowledgeable. He should be a manager with his own password instead of having to ask for a password to refund a battery core charge. Will somebody, PLEASE, get this man, a password.
Break lights went out and Tyler W helped out. Great guy, he was really nice and got the job done fantastically!
My battery had been sluggish for about a week so I went to get it checked today. I was greeted by Jonathan who came right out, checked it, replaced it and sent me on my way. He was customer centric, so pleasant and friendly as well as totally efficient. He is a valuable asset to Auto Zone. Thanks again Jonathan!!
Luis H. At the Yukon store amazed me with the level of customer service rarely found. He made my experience 5 stars. This young man should be running your stores and Human Resources training. Thank You Luis H
Man these guys know what’s up. They don’t try to sell you a battery if your battery is still good like those o’ther guylly’s. Always have the parts I need and if they aren’t there they will make sure to have someone from a different store deliver it to them before the day is over. These guys have gotten me taken care of after closing before and talked me through how to change the parts on my car.
Tyler helped me install a battery in my car. Great customer service here! Love the enthusiasm and kindness!
Very reasonable. The associates are so very helpful.
Some of the best customer service Ive ever received anywhere!! Not just Auto stores, but retail stores of every kind!! I was helped by a great guy named Luis (whom I believe was the stroe manager at the time) and he went ABOVE & BEYOND to make sure my needs were met to the best of his abilities!! Im very grateful for him and for this AutoZone in particular!! I highly recommend this location if you want to be treated with respect and kindness!! Thank you so much again to Luis!! ⭐⭐⭐⭐⭐
Very polite and so helpful. They didnt treat me like I was some dumb female.
I had to buy a new battery. Tony was awesome installed it for me, and did an excellent job!!
The employees were very helpful. The store was clean and well organized.
AutoZone chain doesnt have in stock diesel engine low ash oil for vehicles with DPF system. Every diesel build after 2009 in US has to use it. AutoZone doesnt know it?
Went to scan the DTCs on my sisters car, they said they had to scan the car. No big deal, guy scanned the car found one active code, asked I wanted it said yes, then asked him to scan for code history. He didnt know how to do that. Suggested that he might want to learn the scanner if he is going to help customers diagnose their vehicle. Went to OReillys and scanned the car myself and found the info I was looking for. Should have Went there to begin with.
Johnathan was such great help! Excellency customer service
This is a great store with more inventory than I could have ever imagined. The store was busy but not crowded...however, the employees didnt seem to be very responsive. Ill shop there again but I was a little disappointed in their service.
Always friendly and well stocked.
Im familiar with Louis and Kyle at this Autozone location. Theyre my go to salesman. They are very courteous, polite, respectful and are knowledgable with Autozone parts sales.
Always where I get the parts I need to fix/maintain my cars
Quick and friendly service was in, out, and filter replaced in 10 mins. For sure coming back in the future.
Juan provided the absolute best customer service I’ve ever received. He went above and beyond to help me locate the items I needed. He should be promoted!
Husband needs parts very nice helpful people
Very helpful and solved my issue.
Had to get a battery charged and the person who helped me was very nice and knowledgeable about what needed to be done
Professional knowledgeable, sweet
This is a very neat, clean and well stocked AutoZone! Great management on display here!!!
Every time they have what I need
They had the spark plug I needed for my mower. They even helped me get it gapped.
Convenient access, typical Autozone, average customer service.
Great staff.
Always helpful here
Great help friendly staff members!
Very helpful.
Luis was a great help and went above and beyond to show me what I needed! Gave me print outs of the parts I needed that helps you know what that part is intended to do to fix your vehicle... thanks Luis... I really appreciated your help!!!!
Service was good
Always pleasant experience in the store. Greeted and asked if need help finding anything. Good prompt customer service and normal retail prices. They do have good sales on oil and filters every so often.
Luis provided an experience way above my expectations. Thanks to him, i will direct all my business to AutoZone
Super patient and very helpful when I took my car in to get the engine light checked!
My go-to place for auto parts. They usually have everything in stock and they are very helpful throughout the store.
Kyle helped us with my dead car battery. The metal terminal clamp on the negative side was corroded to the dead battery! My battery lasted me about 5 years so I could understand (for my 2016 Ford Fusion)! He was able to remove it once it soaked in a foam cleaner (sorry dont remember the brand/type but it worked miracles) Kyle worked on it quite a bit & was able to clean the clamp up so we could reuse it on the new battery. Kyle really went above and beyond. The lady that was working was also really friendly. They were busy but Kyle took the time to help us. I left with a brand new battery and a decent warranty for under $190. I will always use the Autozone in Yukon over OReillys any day but that is a different story!
They had the parts I needed at the most reasonable prices around
I needed a new battery. The guys there were very nice and installed the battery very quickly. I am HAPPY to have a place where I feel that I am getting exactly what I need and not being sold what I dont need.
Louis was very helpful. He showed me 3 options for my purchase of a new battery and explained each one. He carried my bad battery from my car to the store and lastly recommended the terminal felt pads and protective grease that I would have forgot if he hadnt have thought of them.
Great people
Good place for parts
Juan helped me so much today! He was so helpful in helping me change my cabin filter and air filter!! He was so kind and not once grimped about helping me. THANK JUAN!!!
Nice friendly service!
Great service during the pandemic. Roxann did a great job.
Good checkout service. Bad after sales service. Didnt get offered to replace the battery I bought there
Great service
Dont bother waiting inline....they help who they want when they want. Go to OReillys instead.
Service was very patient with my indecisiveness
Helpful staff
They have great customer service. I had to do an exchange and they made it super easy. Thanks guys
This the best Auto Zone store Ive been to in the area. They have carried a lot of things I didnt expect, and they were quick to help. The tool rental for specialty stuff is awesome.
One of the few places Ill go for vehicle parts. OReillys isnt an option Ill use.
Awesome customer service and super friendly. Yukon Auto Zone is great. The manager is very helpful and knowledgeable.
There fleet mgr is awsome and so is whole crew not bad apple in all them ...
Very nice visit here, polite employees and I was able to get a new battery at a good price.
Employees just sorta ignore you. Also the selection of accessories its that great. But I did get what I needed just not what I wanted so I guess it wasnt a total loss. Just shop on Amazon.
Clean store, helpful staff!
The red we were able to get what we wanted and be on our way on our trip
Friendly people decent prices
Very good customer service. I was in and out in no time. He even changed the windshield wipers out for me.
As always the Yukon auto zone was great friendly staff and if they dont have it they more than likely know where it is
Want to thank Joshua for coming out and putting in my lights. Such a wonderful young man.
Right Part first time . Visiting autozone makes me feel secure in getting great quality parts.
Very helpful and friendly. Always try to hook it up with the best deals
Battery died in their parking lot. Young man replaced it in minutes and knew what he was doing. Recommend.
Good service just a little bit over price
Friendly staff and had what I needed.
Amazing staff and always helpful. Always greeted when I walk in. My go to place for auto parts
Great counter hands and great service!
Eurozone is always great! Right stuff. Right price. Help if you need it.
Customer service is amazing there
I had horrible service. My husband is military and he is away for 2 weeks. A headlight on his car went out. My husband said auto zone would put it in. The guy tells me to go to Big O tires to have the headlight put it in for free and they were not busy. I proceed to Big o tire to find they were closed. I went home to YouTube how to do it myself only to find he sold me the wrong light. I called and talk to Joe the manager. I returned Joe didn’t apologize or anything passed me to another associate.
Joshua was very helpful and knowledgeable thank you so much for your help! Sam Phillips
Best place ever always get what I need and there always helpful for me
Great place for a quick auto fix.
A little out of the way from me, but the staff is helpful.
This location always goes above and beyond to insure that all customers are treated fairly. Having such report builds repeat business.
They had my coolant ordered the next day while the so called dealership was closed early thank you AutoZone
They go above and beyond to get you the right part at the best price.
Good parts place . awesome staff very helpful.
The people are always helpful, and dont make you feel inadequate if you have questions.
Knowledgeable staff. Took me right to my part after looking it up.
Good for a part you need immediately
Not always a great experience but they usually know the knowledge to get the job done.
I came in to get my check engine light checked out, and the employee was able to get the codes and print them out for me. The possible causes, and he looked up several parts for me, so I can get an estimate on costs
I had a battery that kept going dead. I didnt have the money to buy it so my grandfather has a mechanic friend back home, they let him call and order one on his account from 150 miles away and I just walked and and picked it up, supet handy, they were all polite and knew what they were doing, they warned me a out another problem that may occur and to keep an eye out for it, so that was nice of them. They way they have the place set up is great. I could buy stuff from there all day, if I was a millionaire that is, its a little pricey But hey they are in the business of making money are they not, I go there for all my auto detail needs and my accessories! Like the air fresheners floor mats and custom valve caps! Skull decals and all the neat doo dads! They have tons off parts so Im pretty sure they will have what you need!
Helpful very helpful even installed my wipers
Worker came outside to put windshield wiper on vehicle!!!! Cool cool I could have done it LoL!!!!!
Very friendly people and always willing to help solve problems and install parts.
Great help, got what I needed and out fast.
Have everthing you need to work on your car of any year and make however their prices are about double for items you can find at walmart otherwise very friendly and helpful staff
🤪
Good
So at the end of Jan i was driving cross country back to Los Angeles, and blew a bearing stud in Oklahoma. I panicked went to 3 auto shops in tha OKC area who all told me my car wouldnt make it down the road, much-less to L.A going over the mountains your wheel will fall off, so pay us 6-900$ to fix that for you. Of course I Didnt have that kind of money, didnt know what to do, So stopped in this Autozone, met with a young guy with blue eyes, sorry forgot the name, He assured me that i would be ok since I have 4 other bearings, and to just tighten them. Not only did i make it to Los Angeles, But also threw two Blizzards threw TX and NM. Thanks for being Honest, For that advice you saved me alot of money, god bless you
Super helpful!