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Jumptronics Phone Rescue
1785 Garth Brooks Blvd, Yukon, OK 73099, United States
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Jumptronics Phone Rescue
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Ch
Review №1

Shout out to these guys. Got my screen replaced in a timely manner and relatively inexpensive. 10/10 recommend

De
Review №2

Used this company four are five times excellent service excellent work. Fantastic customer service super friendly and super easy to work with. If you need phone repairs I certainly recommend them

Re
Review №3

Homie didn’t even get me a real apple screen. The Face ID module still worked. Made up a excuse to not put the Face ID module back. So now I cannot use bio-metrics. So now every time I reboot the phone I get the display message and I’m kinda upset about it. But my screen works fine I guess.

Jo
Review №4

They didnt have the back glass in-stock for my S20 Ultra, but they were able to order it and it will be here in a day or two. They replaced the screen protector on my work phone in just a few minutes. Very capable staff and they were very friendly.

Ch
Review №5

If you need phone repair this is the place to go!!! Tyler was VERY helpful and fast to fix my iPhone. Best prices I have found. Will come back in the future (if needed). 👍🏽

Ma
Review №6

They did an amazing job fixing my & my husband’s cell phone. It was quick & affordable and the gentleman who helped us today gave AMAZING customer service. I highly recommend this place!!

Ju
Review №7

Asked about pricing on a Samsung galaxy s10 screen and was instantly told what it was without having to check. This man knows his stuff

Te
Review №8

Seem to be professional and efficient. Havent completed the project yet, waiting for parts. So far so good.

Ri
Review №9

Tyler was Amazing! He went over and beyond to help me. Highly recommend!

Da
Review №10

Really helpful. They had fixed my phone screen some time ago and had done a great job.

Am
Review №11

This place is amazing! Fast and efficient phone repair. They worked on my S6 Active, and I walked away for less than $300 for screen and LED replacement and a new battery. Most places quoted me well over $300 for just the screen! Logon and Tyler gave some of the best customer service I have ever received! I highly recommend this place for any repairs needed on any type of phone!

Ta
Review №12

Had us up an hearing in a jiffy. Thanks!

Co
Review №13

Took phone in for a cracked back and when I got it the sides of my phone look like it was chewed up by a dog. Excess glue seeping out all over it. Horrible job.

Lo
Review №14

Very frustrating experience:1. I was told by the location in Mustang and Yukon two different prices to do the same repair.2. I adjusted my schedule because they wont order the part until you pay half of the cost. NO it wasnt late Friday it was BEFORE 11am.3. When I went in to pay I pointed out the fact I was told two different prices for the same service. So they were to adjust the cost and didnt.4. I was told 3 to 5 days which turned into actually 7 days minus 2 Sundays. 5. I take it to get fixed and find out it will take 2 1/2 hours.6. Hilarious fact they text my phone which they had to tell me it was fixed.

Li
Review №15

My phone got smashed and they did me a solid, had my phone screen repaired within an hour and it works perfectly!

Ka
Review №16

Brought my iPad to replace the cracked screen, the iPad was working fine until they replaced it the screen. After they replaced the screen, the home button doesn’t work, it was pushed all the way in. Brought it back to fix the home button, they fixed the home button but now my iPad restarts itself every 2 minutes. They blamed my daughter for being rough??? No she wasn’t, my daughter had that iPad for 4 yrs without breaking it.So I paid $100 to fixed a crack screen and now I have an iPad that doesn’t work.

Pa
Review №17

There must be a reason why customers have been shouting at the clerk every time Ive visited this business.Oh well, plenty of other shops in the city.UPDATEI most certainly had my phone serviced at this location. The young man who helped me has a King chess piece tattoo on his left forearm. The manufacturer will not even work on this phone now, because it was opened by an independent repair shop. It was a total loss after Jumptronics performed a sub-par repair.UPDATE 2He may not work there anymore, but he is the one who serviced my phone. If I recall, his name was Tyler. And yes, I sent my phone to the manufacturer and they told me they wouldnt fix it. Theres a reason google wont remove this review, because I was definitely in your shop. I definitely told you that I was going to post a review on Google, and your exact words were thats fine and you pointed to the door. That was your final chance to fix my phone. I have no desire to call you, I already purchased a new phone.Maybe if you ran your business with a shred of honesty and credibility then you wouldnt be having issues like this? Like I said, I have seen 4 different people get irate in your store, to the point of yelling, it was traumatizing for me AND my child.I have plenty of other positive reviews for other businesses in the Mustang/Yukon/OKC area. Why would I create a random review? You are attempting to delegitimize my experience instead of taking responsibility, which seems to be your modus operandi.I will continue to update this review as this business continues to lie, because more potential customers deserve to know the truth.Last thing, most of the 5 star reviews on this page have one or two reviews and all of the verbiage seems similar. You seem to be literally engaging in what youre accusing me of. Wild.

Su
Review №18

I would suggest going here if you’re in a hurry. they fixed my phone in an hour, had enough time to go to do errands before coming to pick it back up. my phone was perfectly fine, all thanks to the great workers that helped me.

Ma
Review №19

When Best Buy told me my battery was unfixable and tried to sell me a new phone for $700, Tyler at Jumptronics replaced the battery for my Iphone and had me down the road in no time at all! not to mention we are in the middle of a snow storm!

Re
Review №20

These guys are awesome!!! Super good costumer service. Something went wrong with my phone during repair and they were quick to replace it and took good care of me. Will definitely return here for any phone issues.

Tr
Review №21

Doesnt honor warranties after glue didnt stick after paying 150 3 weeks before my screen fell out of phone

Gw
Review №22

Service is good, but they should only fix phones. They tried to fix my computer screen, But broke the camera while trying to fix it. They did give a small discount for that. Now my screen wont even display. Im not happy. If you cant fix it. Please say so. You can also see all the glue they used to put it back together. Looks like something I could have done at home. Im being generous with three stars because they were honest about breaking the Camara.

br
Review №23

Took my sons phone to Best Buy they said we have to replace the phone so took it to here and they fixed the screen just fine

ma
Review №24

Tyler was super kind. He got me in immediately and kept me posted throughout the process. I didnt get there until after 6pm. Less than an hour from closing. He didnt turn me away and was NOT bitter about staying late. I highly recommend this place is you need phone repairs.

Br
Review №25

I have used Jumptronics Yukon SEVERAL time since to work on my phone. Today they basically rebuilt my phone in under 30 for a great price. Tyler Travis was the tech who worked on my phone and quoted me a great price for the services. Highly recommend.

Ch
Review №26

Very pleased with the service I received. Needed a screen fixed and the employees were willing to help. My phone was repaired in less than an hour. Thank you!!! I will recommend them to anyone in need of phone repairs.

La
Review №27

Tyler was amazing. He helped with my battery issues and put on my screen protector perfectly. He also advise me on a pop socket and apps running in the background. He is the definition of personal service.

St
Review №28

Friendly. Very helpful. I had a small issue but couldn’t figure it out myself they took care of it no charge!!!! Can’t beat that!!!! Thanks so much

Me
Review №29

So quick, convenient, and friendly. We had a phone charger break off inside our phone. I love that I was able to schedule an appointment and see what the expected costs and length of the appointment would be. Thankfully it was able to be removed with no further repairs in less than five minutes. We will definitely be back for all future electronic repair needs!

Bi
Review №30

Sometimes its not about the service you receive but the advice you are offered! The manager, Jonathan, suggested my son try replacing the hard drive on his video game system (PS4), which is nearly five years old. He said during updates that older drives can get stuck in a loop. He suggested we could always bring the system back to him if the fix did not work. Turns out, he was exactly right. My son was out just the cost of a new hard drive ($30-$50, depending on where you shop). He did the install himself. Jonathan, you have earned our business. The fact that you put customers needs ahead of a quick buck is refreshing. The store offers lots of phones for sale (presumably refurbs, maybe news ones too). We will be back to check those out soon! Thanks for your honesty! You are a welcome addition to Yukon.

Pa
Review №31

I’m a very clumsy person and always seem to break my phone. My grandma takes me here to get it fixed every time and they do a wonderful job.

Mo
Review №32

I made an appointment online (which saved me $10!) for the same day I cracked my phone screen. They fixed it in less than an hour even though they were super busy. I am so impressed with this stores quality and timely service. I would pay whatever they charged to go back here, so its just a bonus that they were also less than half the price of every other quote I got! I have already recommended this store to family and friends and will continue to do so.

Do
Review №33

I called The store saying I needed some help with a battery. They said to come on in which I did and in 25 minutes I had my phone back with a brand new battery for an excellent price. The man behind the counter was very friendly, courteous and most importantly knowledgeable about my phone. I highly recommend anybody on the west side of the metro to go to the store and I have no qualms about that recommendation.

Ma
Review №34

Very helpful, my phone works like new and I thought it was long gone. Saved me a ton of money and was very friendly. Go here! Fair prices and friendly staff

Dw
Review №35

I was in cell phone hell and Tyler at Jumptronics was awesome. Very professional, knew what he was doing, solved my problems! There will not ever be a trip to the apple store again! Thank you Tyler! Jumptronics is fortunate to have you as an employee! Great job!

An
Review №36

I was having an issue with my phone screen and assumed it needed to be replaced. I stopped in and describe what happened to the gentleman, he quickly (like seconds) did something simple like take battery in and out (? I’m technologically challenged😄). My point is he could have told me I needed a new screen and I would’ve happily paid to have this done but he tried this simple solution first and said it may fix my problem and sent me on my way. For this reason, I will definitely be doing business with them in the future! Thank you, sir, for your help!

Jo
Review №37

Got a new screen on my phone and it looks great! Fast working, respectful, and can get done just about anything you need done to repair your phone. I highly recommend this place

Am
Review №38

If youre looking for phone repair shops,DONT look any further!These guys are amazing! My phone was corroded on the inside from an accidental drop in water. They were friendly, understanding, and gave realistic expectations. They were able to retrieve my data on my phone! I am so thankful to them for that! Words cant even begin to explain!Ive had experience with other phone repair shops and none of them are comparable to the level of service and kindness that I received here.I will never go to any other place for phone repairs!

Ca
Review №39

This place has really impressed me the few times Ive been. The employees know what theyre doing and always work in a timely and efficient manner. They made my week with how quick and painless it was! My phone had multiple issues, and it was fixed the next day--even though I had brought it in shortly before closing the day before. I truly appreciate the kind, helpful, honest work they do!

Me
Review №40

I went in to get my cracked screen repaired. There were a couple people ahead of me but I really was in a rush because I only had two hours before I had to go to work and I left for vacation the next day so it was the only time I could go. They said they would do their best and they got it finished in time for me to leave on time for work and they did a great job! Super nice and they also gave me a teacher discount!

Tr
Review №41

Thank you Travis for the quick service. Excellent customer service and fast quick help. He even set up the OU Texas game for me to watch while I waited. Keep it up and thanks again!

Du
Review №42

Great team. Very polite and helpful! They were informative and not at all pushy. They fixed my ohone in no time. I will continue to go there for any of my phone needs!!

Br
Review №43

I broke the front and back of my brand new S9. This store was the most reasonably priced in the area. Super nice employees. Best phone fixing experience Ive ever had. These guys are awesome!

Do
Review №44

Went in there with a cracked screen. They fixed it fast, cleaned it and all for a pretty good price! Great group of guys and very helpful! If you’re going anywhere else you’re probably getting screwed.

Ci
Review №45

We have gone to this place multiple times and have ALWAYS had great outcomes! Staff is very knowledgeable and great customer service. Just took my son’s phone in that he dropped and they fixed it for free. The home button was unplugged from the fall.

Sh
Review №46

Highly recommend this place! Got my screen fixed and complete new charge port and new microphone. Service is excellent!

Ap
Review №47

Jumptronics to the rescue!! I was so impressed with the entire team! After falling in the pool with my phone in my pocket today I was in a state of panic. This is my business phone and lifeline to my clients. I called at 3:00 today and was told bring it in- no hesitation. They gave me a loaner phone and I was able to continue business as usual! They repaired the water damage and replaced the battery in less than 3 hours and, did this all same day!! They explained the charges up front for the water damage repair and cleaning and called me with options on the battery. I can’t say enough about the professionalism and sense of urgency displayed by the staff at Jumptronics. Thank you so much!!

Lo
Review №48

Jonathan at Jumptronics Yukon was amazing today!!! Very knowledgeable about his stuff!!We will definitely be back to see HIM, if and when services are needed!!! Thanks man.

LY
Review №49

Jumptronics is absolutely AMAZING. The owner went above and beyond for me this morning getting my phone fixed. He went over everything wrong and what I needed and had my iPhone fixed quickly! Prices were great too didnt break the bank! Thank you Jason for outstanding customer service.

Ba
Review №50

Great customer service! I shattered my phone at 5:00 the night before I was supposed to leave for college. I ran up there at about 5:30, explained the situation, and they were so nice to fit me in! They had it done by 6:45 and it looked perfect. They were so helpful! Ill definitely be stopping here again the next time I drop my phone (hopefully not soon!).

Jo
Review №51

I just got the SIM card from my old phone moved to my new phone. Fantastic customer service as always! Quick and easy and my new phone is running like a charm! Thanks guys!

Am
Review №52

Customer Service that is hard to find! My husband and I came in with a phone that suddenly wouldnt charge. Owner told us two possible causes, and the price before he did anything. He repaired the charging port corrosion within minutes. He could have told us hed have to order a new port and charged way more. Really appreciate the honesty! We also told him about a problem we were having with an iPad and he has a pretty good idea of the problem without even seeing it by our description. We will definitely be back to get the iPad fixed as well!

Ke
Review №53

Every experience i have had here is amazing. Reasonable and honest prices. Very friendly and they even offer a military discount!!

El
Review №54

I recently had to drop off my phone for a cracked screen, and from the second I stepped in the door I got nothing but wonderful service from extremely helpful employees. Definitely I great place to fix a phone, and the rates are decent too! Many thanks to Crystal and Tyler for the excellent service!

Ky
Review №55

The day after I got my new phone (s9) the camera screen on the back busted. I had multiple people tell me to go to jumptronics, and I did. Everyone at this place is nice, they work fast, and they have good prices. When I or someone I know needs help I will send them here.

An
Review №56

Amazing customer service. Super quick and very cost effective. They were quick to work me in and had the face of my phone replaced in no time.

AB
Review №57

Ive had a few devices repaired here and they always do a great job! I recently got my phone screen repaired and I brought it back because it was having issues. Tyler(?) and Logan were fantastic. They ended up putting a new screen on as a warranty on a different phone I had because my current one was toast. Another place probably would have charged me which would have been completely understandable under the circumstances but they didnt do that- its rare to find a business like this one and I wouldnt take my devices anywhere else. Logan also installed a new case for me- And was incredibly good hearted while my 3yr old was loudly banging away on some of their toys!

Ty
Review №58

My phone fell in the mud, and the charging and headphone needed to be cleaned out. They quickly blew compressed air in the ports and fixed the problem with no hassle. My phone was able to take a charge again! Overall, this is a professional and efficient phone repair shop.

Co
Review №59

Perfect Service! Busted my I Phone 7. They had the screen fixed In less than 45 min.

Ju
Review №60

Great service and great quality repairs. I use them a lot and have never had an issue at all. I highly recommend jumptronics for all cell phone needs.

Sh
Review №61

They have fantastic service. They also fixed my daughters and my phone within 1 hour!! (and for may I add a very low price) overall 10 out of 10 would recommend.

Or
Review №62

Man, they absolutely went above and beyond. I havent experienced customer service like this in some time. Come here for all your needs!

Up
Review №63

I went in tonight to get my iPad fixed where a piece of my charger had broke off in the charging port. He literally had it fixed before I could even get my coat off. He didn’t even charge me for the fix. Great customer service. I would highly recommend this store to anyone.

N
Review №64

Highly recommend Jumptronics! Went in the last hour before close in desperate need of a screen replacement before leaving for vacation. They were more than happy to fix my phone while I waited! Very professional and kind!!! Highly recommend!!

Ki
Review №65

Fixed two different phone here. Great customer service and quality of work is excellent.

Am
Review №66

My 1 yr old threw my iPhoneX out of the window driving down Sara. I thought it was a goner but they revived her! The whole team was professional and helpful. They were not out to get my money, they had money-saving advice and ways to prevent future phone disasters.

Ph
Review №67

Jumptronics is the GREATEST phone rescue ever!!!!! My Samsung S8 had a broken screen and they were able to repair it in less than 2 hours. WOW!!! Their prices are more than reasonable, and the service is FANTASTIC!!! These guys KNOW what they are doing!!!!!! My husband phone needs the same type of repair and we will go back to Jumptronics!!!Thank you!! ☺🐶👍📞📞📞📞📞📞📞📞📞

N.
Review №68

Its obvious this business puts customer service first as one of their primary values. After long hours, frustration, staying late... Tim and his Boss made sure that I left feeling like my problems were completely resolved. Treating me with kindness and respect thru the entire process. Their willingness to go the extra mile was impressive!

Ta
Review №69

Jonathon was great! Very informative and a perfect personality to interact with when you’ve been frustrated with your tech! Thanks again!

Em
Review №70

I paid for them to fix the screen on my phone, and when I got it back, there was a new screen but the touch sensor didn’t work. I took it back to them twice and each time they said there was nothing wrong with it and tried to make me feel stupid. I finally gave up on the phone (6s Plus) and took it back to see how much they’d give me for the phone. They said it was broken so they would only pay me $25. They literally broke my phone, refused to fix it, and would only acknowledge it was broken when I tried to sell it to them. I love to shop local and always give the benefit of the doubt, so I gave them three solid chances to make it right.Save your money- I’ve lost hundreds to Jumptronics.

Ty
Review №71

Definitely read reviews before getting your device fixed! This place has the most amazing customer service I have had in a long time. They are very professional and know what they are doing. Do not look any further!

Al
Review №72

Friendly service. Took the time to see if there was a simple fix and didn’t jump straight to replacing parts.

Ky
Review №73

These guys are top-notch! Quality work, and helpful staff. They not only took care of me, but were sensitive and understanding to the fact that my daughters iPad had a sentimental engraving. Will definitely use time and time again.

Ti
Review №74

Jason is the best! He worked with my on my problem (broken LG G6 glass) and made it absolutely painless. He chatted with me both on and off the clock to make sure he took care of everything I needed. Was very trustworthy and upfront. Ill use him any day of the week!

Je
Review №75

The manager Jonathan was great and fixed my phone in just a few seconds! Great customer service!

Li
Review №76

Such nice, efficient people! They were professional, friendly,and efficient. I cant say enough about how good the service was!

St
Review №77

Jumptronics is a great company! They are always friendly and get the work done quickly. We don’t go anywhere else for our cell repair needs.

Te
Review №78

Great and fast service! Will definitely be going back for any repairs in the future!

Da
Review №79

Travis is always helpful! This is a great place to go and get an honest opinion about your devices. 🖒🖒

Ke
Review №80

Logan and Tyler were so great. I had taken my phone to another store when I cracked it and they pretty much botched it, so I took it to these two and they fixed it quickly and were so nice throughout the whole process! I wont go to another place after this!

ha
Review №81

Fast, friendly service! they took care of all my needs in a very small amount of time & were very polite.

Ha
Review №82

This place has great customer service! They are friendly, trustworthy, and fast. I shattered my phone twice in one week :-(. Both times I took my phone here and it was fixed faster than the time they told me. It may be a little more expensive here than a few other places Ive been, but Id rather have my phone fixed right. They know their stuff! Believe me... Ive broke a lot of phones.

Ju
Review №83

Had an accident and damaged my phone today. I was afraid I was going to have to buy a whole new phone but got it fixed up and back today! Super happy with the repair. Only one person working today and they were slammed so it took a little longer but just happy I was able to get it fixed the same day! They had all the parts in store.

Ta
Review №84

Consistent quality service from the kindest group of guys. Their pricing is icing on the cake!

Co
Review №85

Took my iPhone 8 in after I busted the screen. Very quick, efficient, and helpful. No complaints and would go back if needed.

Ro
Review №86

I had a Motorola G4 with a cracked camera lens. Jumptronics ordered the part for me and called me when it came in. They fixed my phone for only $35 in just a few minutes. I am very pleased .

OL
Review №87

Best experience ever having a phone fixed! And amazing warranty, look no further to get your device fixed! And firefighter owned, great people.

Ti
Review №88

I highly suggest this place. They had me in and out in a timely fashion and were very nice and Knowledgeable

Je
Review №89

Great, quick service. Even though they were busy they assisted every customer promptly and courteously. Should your phone need repair, I would definitely recommend Jumptronics!

Ma
Review №90

The staff is quick and friendly. Theyve looked at my phone countless times with no charge and fixed it once because something was just loose. Quality work.

lo
Review №91

Super nice and helpful! Ive been telling people all day how impressed I am with Jumptronics and will absolutely be a repeat customer. The best prices around, knowledgeable, and friendly!

Al
Review №92

Repair prices are somewhat higher when compared to other places. My neice has her phone fixed there and the screen looks faded they told her that’s how they come like that and are not apple screens. You guys can’t actually install apple quality screens? Was able to go somewhere else and get an apple screen put on that was cheaper than their cheap quality screen.This place can’t accept negative reviews. They bash potential customers with accusations of competitors making fake reviews. Who wants to deal with a company that can’t handle some negative reviews. If they would look that I said my neice not me, we don’t have the same name so I’m sure I’m not in the system you trashing piece. I can say what I want so don’t try to hide negative reviews from good customers.

Ro
Review №93

Best repair shop in yukon hands down. Don’t waste your time anywhere else, amazing customer service and product!

Br
Review №94

I work at the AT&T store across from Jumptronics. This store is our stores #1 choice for service and repair.My customers feel confident in going there once I advise them that it is a locally owned business owned and run by AT&T certified technician and fireman Jason Jump.He provides quality, reasonably priced work with a warranty, and is glad to offer free estimates.

Da
Review №95

Jumptronics is GREAT!!! Our family has used them several times and constantly recommends them to others. 5 out of 5 stars for sure.

AB
Review №96

The people that work here are very nice and helpful! They can fix your device very fast, most fixes taking less than an hour usually! They have a new location in Mustang too!

Ke
Review №97

Anytime Ive had an issue with phones or tablets Jumptronics has done a great job. Quick and Easy with Great Customer Service. Well done!

Ch
Review №98

Jumptronics and their are most knowledgeable and affordable when it comes to repair and accessories. My amazing son broke his iPad (also known as his “lifeline”. lol) two times in 6 weeks. Jason and his team not only fixed it quickly but also helped us protected it better. There’s no better choice in OKC.

Ta
Review №99

My 16 yr old daughter is a very regular customer at Jumptronics. They always treat her well and take care of her. Customer service is the best. They always go above to make sure all is right.

La
Review №100

Thank you for helping me while i waited! You guys are amazing! I’ve never had a problem with you guys!!

Information
59 Photos
100 Comments
4.8 Rating
  • Address:1785 Garth Brooks Blvd, Yukon, OK 73099, United States
  • Site:https://jumptronics.net/locations/yukon/
  • Phone:+1 405-698-9362
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Phone repair service
Working hours
  • Monday:12–4PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–4PM
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