If I could give this company more than 5 stars, I would. I called and Benjamin showed up at my door in literally 5 minutes. He was on his way home for the evening and I caught him at a good time. He fixed me back up (replaced the capacitor in the condenser outside) and was on his way in less than 30 minutes. Great service, super friendly, knowledgeable, and professional. I will definitely be giving them a call again the next time I need maintenance. Thanks Benjamin! You rock dude!
Benjamin goes above and beyond to keep the customer happy, whether that means answering any questions they have or resolving issues with a positive attitude. Customer satisfaction is his top priority. Best AC repair man and repair services I have ever experienced. Prompt, reliable, professional and dependable.
Wonderful service and on the weekend! 100% will recommend and use again. Thank you!
Great business owner very knowledgeable quick called and was at my house in less then 20 mins. Had it fixed in 10 mins.. great guy will totally recommend and use again and again!
1 hour service! Knowledgeable repairman makes it easy on the customer! Thanks a million!
As with all contractors Ben was working when I initially called and was unable to answer his phone. He returned my call promptly. I explained my A/C issue and we scheduled a service time. Ben contacted me when he was in route to my residence and was even a few minutes early. Ben diagnosed the problem and fixed the issue quickly and professionally. He never once tried to oversell me on things I didnt really need. His prices were less than expected. Ben will be the only person I call or refer for HVAC issues moving forward.
I first want to say that Ben went above and beyond to give us heat on a day that was not a good day to lose heat (2/14/21-2/15/21). When my wife and I reached out to Ben he responded in a very timely manner even as he was called at 6:45 in the morning. His professionalism and knowledge goes way beyond words can describe. He values what he does and when you speak to him he treats you as if he’s known you forever. When I spoke to him and new that he puts his all into his work I new the appreciation that I had for that and him sealed the deal for him to be the guy who earned all of our Heat and Air work going forward and I will most certainly spread the word when someone is in need of any repairs when it comes to his expertise.
Benjamin was great. Called ahead of time (just like he said) and arrived early. He was able to identify and fix my issue with a repair within 10 minutes. Highly recommend him; support the local guys!
Fast response and super nice technician. He will be my go to guy from now on.
Heater stopped working suddenly. Ben was able to come out same day and had the problem diagnosed and fixed so fast. He did an awesome job and I really appreciate it so much. I will definitely recommend him to everyone I know. Thank you.
Ben just upgraded our heat and air units, exhaust, and intake from the old original units and lines. His work and personality were very professional yet also friendly. Hes not out to overcharge you like some choking football player. He did the test before leaving and started cooking me then switched the air on and almost instantly cold in the house. Awesome units with a 10 year warranty and for thousands less than others had told me they paid. Thank you again. Support local
I called Ben at Platinum Heat and Air with an air conditioner problem. He came out the same day and assessed the issue. The sixteen year old unit had finally bit the dust. Ben emailed an estimate for replacement that evening. The price was fair and the timeline for installation was perfect. I’m not an HVAC guy but I am a bit of a gear head. I know good mechanical work when I see it. You can tell when a person is an expert in their profession by the quality of the work they do. Ben did a very professional install job! Thank you Platinum Heat and Air!!
Our furnace stopped working. I called Ben with platinum heat and air and he was at our house within half an hour to diagnose the problem. He was able to get the part the following morning and was at our house by noon to install the part and fix the problem. Extremely professional, works efficiently, and fair with pricing. I will call Ben for any future issues and I would absolutely recommend him.
Our heater wasnt working this morning and I called Platinum H&A. Ben arrived quickly and he even assisted me moving things so he could access our attic which I thought was really nice of him! Ben was very polite, well mannered and very professional! I highly recommend this company!!😁
The OG&E Home Energy Efficiency Program assigned Platinum Heat and Air to come out and do an AC tune up at my home. Im very pleased with the level of professional service received. Ben gave me a card and refrigerator magnet, which I really appreciated. We will definitely use this company for all our heat and air needs going forward.
I highly recommend Ben, an owner of Platinum Heat and Air, LLC. to every one. A good friend of mine referred me to Ben when our home heater went out on a cold winter weekend in 2018. Ben came in the next day and got the part from an after-hour dealer (on Sunday) and fixed the problem quickly! He was punctual, polite, professional, and with reasonable price compared to others. Last night (May 15 2019), our Air conditioner unit went out. I sent Ben a message around 10 pm and he came in the next morning and replaced broken parts for me quickly. He even hosted off dust off the outside unit entirely. Once again, he was punctual, polite, professional, and with reasonable price compared to others. I will consult Ben when I need to replace my entire unit in the near future.
I needed a checkup on my heat and air to ensure I was ready for the warmer season. Ben called ahead of time to let me know he was on his way. He showed up promptly and listened to all of my concerns. Ben did a great job shoring up some loose ducts in the attic as well as explaining a solution in raising one of my outside units. Ben was very courteous, honest and knowledgeable. Will definitely use again.
Ben was extremely professional, and very informative. He was open and free with information and answered any questions I had while he was working on our unit. He was extremely proficient, expedient, and supremely professional. He was also very friendly. He was also very fair in price. #wouldrecommendtoeveryone
My air conditioner went out and I had only one day in which to get it fixed. I called Ben, he came out the same day, found the problem, showed it to me and fixed it. I highly recommend this company!
Came across Platinum Heat and Air after coming home to no heat on a cold 26 degree night. Ben was at my home within 20 minutes after hours and was very professional, friendly and informative about what may have caused the problem. Would recommend to anybody I know.
Ben does a great job. He got my AC up and running right in no time. Highly recommend.
Ben is always pleasant with my customers; on time; honest; a young man of values and could not be more pleased with his service!
Reliable, honest, and always available!!!! We thought we were going to have to replace our unit but Ben figured out the real reason it wasnt working and fixed it. We could have spent thousands of dollars unnecessarily, so to have someone who is honest and professional is so refreshing. We will never use anyone else.
Excellent company! Had an issue with my air conditioner not cooling called Platinum Heat And Air and had a technician out the same day. Very courteous, professional, and thorough had me up and running in just a few minutes.
Our carbon monoxide detectors were going off in our home so we found Ben online. We are pretty new to the area so we rely heavily on reviews. So glad we found him as he was at our house shortly after. Not to mention he came out on a Saturday morning as well. He provided us with a fair assessment of the situation. He even helped us change out our air vents throughout the house. Ben was very professional and friendly. We will be using him for our heating and air needs. My husband and I highly recommend Platinum Heat and Air!
My first experience with Platinum Heat &Air was through the OG&E Home Energy Efficiency Program; Ben was very polite, professional, and knowledgeable. I had previously been using another AC company for years but was not very pleased with their people or services, so decided to call Platinum for my next AC problem. They scheduled me right in, Ben quickly made the repairs, and was all done for a reasonable cost. Platinum is now my go to for Heat & Air problems!! 👍🏼
Recommend Platinum. Excellent job at fair price. Do not get ripped off by other Heat and Air people. Get multiple bids and be sure to include Platinum Heat and Air. They sell Bryant equipment which I have had at my residence for over 20 years and performs well.
Ben just serviced my air conditioning system. He was very thorough and efficient. I would highly recommend this company.
I highly recommend Platinum Heat and Air. We called on a Sunday morning, he came and fixed it fast. Very nice and affordable.
Benjamin came out on a Sunday and did an AMAZING job with a quick fix for our AC. Kind and professional job we will use them again for sure!
Platinum Heat and Air has been there for me time and time again! Not only have they stepped up and helped me in pinches (like when its 105 and the AC goes out), but their regular seasonal maintenance system keeps my HVAC units running at peak efficiency!
Highly recommended.Excellent service.Good availability. He was able to fit me in the same day.
Great service fast . And nice guy . Reliability 100% On time
It was hot and getting hotter. Air conditioner was out. I called and talked to Ben and he came over the next morning - moving appointments around to get to me asap.Told me the estimated cost before he started and got the job done in less than 30 minutes. Would absolutely call him again. like so many, he could have hit me with all these other problems (real or imaginary) and billed for everything but he told me the true problem and fixed it.
Platinum Heat and Air is very Professional and gets the job done as fast as they can. great Customer service and the AC system keeps the house cool.
Great job. Great guy. Very courteous and now my AC works again!!!
Ben Biorato installed a carrier unit at my home and it is soooo quiet. I had another heat and air guy tell me he does nice work. Great choice!
Excellent service. Highly recommend this company for any heat and air needs!
BEN did everything to tune my AC and furnace for best performance, recommend him without hesitating, knowledgeable, courteous, and takes care in his work!
Platinum Heat and Air, is our preferred vendor for HVAC. All our customers have been pleased with their service.
I contacted Platinum Heateat and Air and the owner, Benjamin Bioriato returned my call quickly. I was told by another company that I needed to replace my entire system with a heat pump. I I had asked Platinum to come and give me a quote on a new system. I was hoping to beat the $6,932 I was quoted by the first company. Benjamin came out and was perfectly on time. He communicated aptly, was very competent, and ended up fixing my problem that I was told Id have to replace the entire system for, for around $300. If you are looking for an honest, competent, prompt, thoughtful and hardworking AC service you can trust, contact Platinum. They will be our only servicer from now on.
I had a problem with my air conditioner not working. After looking online and several attempts at troubleshooting the problem, I broke down and called Platinum Heat And Air, LLC . Within and hour and a half I had a very friendly technician knocking at my front door. This was a much faster response than I expected on a Saturday evening. The technician quickly diagnosed the problem and had my system up and running in a matter of minutes. The technician was professional, knowledgable and did not try to sell me any unneccessary services, which is somethng I greatly appreciated.
Awesome. Couldnt be more pleased. Thanks Ben!
Ben showed up right and time and got my a.c. working again in no time I would highly recommend him to anyone I know.