Great experience! Accomplished everything I needed help with. Super friendly people.

Great people and great friendly svc.

They give great service nice people that work there.

Service was great as usual but my phone seems slower then ever now and it was supposed to be faster.

Did not go there...i have AT&T

Very rude workers. Especially the big guy. Not knowledgeable at all.

Very polite and eager to help

Boost is great they all was help you out..They take care of anything you need doneGreat phone service...

These people know what they are doing.

EXTREMELY RUDE. I went here for a UPS pickup and was refused a package that my dad asked me to pickup. I called UPS to confirm that I could pickup & they said yes that if we had the same address and last name I was authorized. I went back to tell the OWNER and he YELLED at me. Still refused the package that was being sent back the next day & all of a sudden said they were closed! Even tho it was 7:35 & they don’t close till 8!I’ve never been so disrespected and disappointed in a businesses... A grown man was yelling at me after I was calmly explaining to him the situation.I’m so upset & I hope no one else has to deal with this nonsense.

Very friendly and helpful. I do like being able to pay other bills there. Great job.

OH HEY THEIR INTERNET BILL PAY OPTIONS ARE GREAT

Our hours are 10am to 7pm! They have always been that.

I am impressedI had a very basic issue with my phone . Thought I had to replace it. Lady fixed the small problem and there ya go... No money out could have sold me a new phoneI would not have known the difference but now. Outstanding employee did what was right. Fixed it and handed it back to me. Im impressed and will stay with the store.

McKenzie was very friendly and incredibly helpful. I live closer to Peoria a d I would drive the extra 3 hours here just to not deal with the other stores around me.

Faithful customer 4 ten years r more

Very poor customer service at this store be very careful dealing with the owner he will charge you for a 25.00 dollar activation fee when you can do it yourself yeah they are not good people.

The place is a joke save yourself the time and go to collinsville

Staff could not help me a phone problem.

Amazing staff Chuck and McKenzie will do their best to make for a happy customer. Keep it up guys

They have wide selection of phones. Their data is good and works very well. The price for unlimited is amazing and affordable. The only thing that I can complain about is that they do not sell the google pixel 3 xl phone.

They are polite to there customer

Great employees and great deals

I had my screen saver replaced. My go to Boost store. Chuck and his people are top notch.

Never had a bad experience. The owner and staff are very helpful and courteous. They would get a 5 star rating if they had a taco bar on site.

Its safe its clean but the prices are high

Terrible service! Ive been an Boost customer for a month and Im already done. My phone suppose to been a new phone. It crashes and freeze constantly. Someone is always calling the phone for another person. No way!!!

I just left this store because of the unreal unprofessionalism of the employees today. No one got out of their seat and/or tried to sell my mom a phone. Shes an older woman and had I not been with her to ask questions who knows what kind of liberties they would have taken with her time and money. In addition, the gentleman currently in training has a foul mouth and is obnoxiously loud. I was offended that I had to leave in order to remain respectful and refrain from expressing my frustrations, leaving my poor mother to sit and listen to this kind of garbage in a business establishment. In that moment I would rather have left her to complete her payment than act out of frustration and cause a big scene. I absolutely will not be recommending them to anyone I know based on this experience.

Never had a bad experience here.. Chuck is always helpful...

I dont have boost mobile but my dad does and he says their phones are junk. Always freezing. Wouldnt recommend. He only has their service because theyre cheap. But guess that what you get for cheap phone bill is junk phones to go with it. I have sprint. Phone bill is way too high but they do have great phones. But going to switch to ATT due to them having great phones with service anywhere literally you could be in the middle of nowhere and STILL get service with ATT. I Know several people with them.

Very friendly and knowledgeable staff fast service

Chuck is great and always willing to help ya out finding the best deals and plans

Good customer service

They claim to be the ONLY Boost Mobile Store in this area, NOT HELPFUL AT ALL. EXTREMELY RUDE & TALKS DOWN TO YOU, as of youre IGNORANT! They ALSO CHARGE you a $2.50 fee per line per month! HOWEVER, if you go to the WOOD RIVER LOCATION (next to Hit N Run)...THEY ARE VERY HELPFUL, KIND, and CONSIDERATE & state that the Boost Mobile stores are not allowed to charge extra fees. SO, the Alton location is doing something ILLEGAL! You can also buy a mattress there?!?! How do the 2 even go together??? Im BAFFLED by this! They are 🐕 FRIENDLY THOUGH 😁!

Not much of a selection and workers arent helpful or knowledgeable

Shouldnt even be selling people phones in an area with virtually no service coverage.

The people r nice

Chuck is very rude i called about a issue i was having on my phone he was soooo rude this is my last month doing business with them a bunch of rude lazy ppl

Love sam

They arw

Their attitudes baby are horrible!! Will never go this store again.

I like there serves it is clouse to me

Great

Lovely people and great help

Smart local to the point

These guys will bent over backwards to help you just make sure you have the right attitude when you ask

They always help me out with everything

Dont take kids to this location.

Says they are open on sundays . but that is not true.

Nice ppl

Super helpful place, phones are kind of on the expensive side, plenty of accessories including cases, chargers, you can also buy mattresses here and pay a variety of utility bills as well, they go out of their way to help and very knowledgeable

Poor customer service bad attitudes they dont deserve one star

Great service

I have Boost Mobile phone!

The owner is extremely rude

Decent

Great people .....

Ugh

Cheap

Well