If you want someone who explains everything in great detail and cares about patients, then this is the place to go. Andres goes above and beyond with helping and making sure one understands what’s best for you. He made me feel welcomed and answered every question I had. I would definitely recommend this place for anyone who is looking for great service!
This place is the best at what they do! Their hearing instrument specialist Andres was very courteous and professional in explaining everything to my father and I about everything my father needed in order to correct his issue with his hearing. So no matter what situation you have see him and their team for all your hearing needs. Just forget the other guys and go here! Trust me because you won’t regret it! Listen people! Just Listen and you won’t regret it! I’d like to thank Andres and the team here for a job well done!
Andres is a total professional. He takes his time and doesn’t rush you. He is very thorough and not pushy. If you need help hearing better, there is no other place I would go to. The products are amazing and the service is always the best.
Staff provided excellent customer service! Super friendly and helpful. Thank you for your patience with me despite the million questions I asked, Andres was very kind and informative! Exceeded my expectations, will be coming back!
The level of customer service is literally astronomical!Andres is so personable and pays attention to detail! Will definitely refer all my friends and family here 🤍
Andres P. Is the absolute best! I couldn’t rave about him ENOUGH! So kind and very nice and easy to work with. His warm smile makes you feel like family and you can trust he is always going to take care of you with an amazing support team in the office I love it here!
Kind, knowledgeable, and professional staff. They have the most practical recommendations and made me feel as though I was in the best possible hands. Andres went above and beyond to ensure I was getting the correct solution for my hearing needs. Highly recommend!
Absolutely adored Andres and Shelley! Very professional, warm greeting..Offered us coffee and snacks while we were in office. Andres performed the most thorough exam and explained all the details! We will tell everyone about our amazing experience. Amarillo Miracle Ear Rocks!!!
Great service! Not to mention great employees!! Ask for Shelley!! Shell take care of you! Recommend 10/10 service!
I was amazed on how good the customer service was here. I am definitely coming back again. Andres was very knowledgeable and patient with my mother. If you are looking for a new place to go. Give this place a try. You won’t be disappointed.
Love the service at Miracle Ear... Thank you Andres and all ur staff for the warm welcome and explaining the process in this new journey of wearing my hearing aid.
Omg everyone at this clinic is so amazing and helpful, especially the Doctor there! I highly recommend this clinic to be your go to!
The service there was great. Andres P. was very helpful and made my visit pleasant.
This is the best place for all your hearing needs. The staff is incredible and super friendly. Everyone is very knowledgeable and professional. Will be recommending to everyone I know!
The Staff was awesome with my Mom! So caring and understanding with her issues
Great place and friendly staff! The number 1 place in town!!! Definitely will be coming back
Andres and his team are top tier!! Andres is warm hearted and cares sincerely about his patients, you will not be disappointed when visiting this Miracle Ear location.
Andres and company are very knowledgeable and caring!!! I am very happy with the service I receive every time I visit !!! Thanks again Miracle Ear
Very knowledgeable staff and excellent customer service! Andres was a great help!
Andres was very knowledgeable and patient while explaining everything. Will definitely recommend this place to others.
The staff here helped me get my mom the hearing aids that she needed. Shelley and Andreas were so helpful and informative. Definitely will be bringing her back here
After years of suffering from hearing loss due to heavy machinery work I went to miracle ear to see what my options were, everyone was super nice and informative!!! I don’t know why I waited so long but I can actually hear clearly again!! Thanks miracle ear!!!
My dad has been hard of hearing for years, I brought him here and he’s a whole new person
I had a great experience, Andres was very nice and welcoming! Did an amazing job answering all my questions making sure I understood everything.
Took my parents to get hearing aids today and Shelly was super helpful. My dad had a great experience and will go to them next time he needs new ones!
Staff was very friendly and helpful! Especially Andres Puentes, he had excellent customer service skills and made our experience a lot easier.
This is a really good place to go! The staff is super kind and special Shout-out to Andres for the top tier customer service and truly listening to me as well as helping me.
Courteous and quick. Would recommend to family and friends
As always they have excellent customer service and very professional staff.love it
This places has some of the best staff, Andres is super friendly and very professional!!!
Staff was very helpful and knowledgeable. I will most definitely recommend this establishment to friends and family.
Great experience. Staff is very knowledgeable and helpful. Andres went above and beyond to help me out and was very patient with me as I had tons of questions.
This is the best place to go the staff was supper friendly and kind to me and my family and I love that they take there time explaining everything to us they care so much that the check in and see how we are doing and if everything is alright .I recommend this place to anybody 10/10
My experience at Miracle-Ear went so smoothly, so glad I came here for my hearing needs. I especially appreciate the service I got from Andres, and will be coming back again!
The staff were really friendly. I highly recommend for all your Miracle-Ear needs!!!
Andres is the best! Great staff and wonderful environment.
Andres is new but was super nice and did his job well!
Great staff!! They were super friendly and quick! Thank you!
Staff is so friendly and professional... really care for you and your needs!
The staff is super informative and helpful! Couldnt be happier with their service!
Such a wonderful experience! Great staff!
This place is truly a Miracle!! Shelley The manager is an Angel 👼
This place worked a MIRACLE!! Great staff, clean doorknobs and these “aids” are so good my husband is now FORCED to listen to me! Thank you miracle aid center!!!!⭐️⭐️⭐️⭐️⭐️
Stephanie and Shelley have done a great job taking care of me. These hearing aids have made a real difference in my life. Been telling everyone to come see Miracle Ear. Me and my family appreciate your kindness.
Andres and Shelley are so sweet and helpful!!! ❤️
What a fantastic experience I had at Miracle-Ear. Great customer service and the utmost quality! Stephanie was so helpful, extremely knowledgeable, and very kind! Shelley was equally as friendly and accommodating. It is also quite evident that they are taking their Covid-19 precautions very seriously as we watched them clean and sanitize everything before we walked in the door. Definitely will be back and will strongly recommend to any friends or family in need of hearing aid assistance.
Very respectful people and and over all really good
I have found Miracle-Ear in Amarillo, TX to be a great company in products and customer service. I have been with Miracle-Ear a little over five years. Stephanie is great, If you are any problems with your hearing aides she will sit down with you and work the problem through the computer settings to get you to the hearing that you can enjoy. Shelly is great as the receptionist, always pleasant, always greets you by your name, and a very nice person to talk to if you have a wait. I would recommend Miracle-Ear to everyone.
Stephanie showed genuine care and concern for my Dad’s hearing loss. He had tried aids from the VA with no luck, so we were desperate. She used the science of the hearing test to recommend technology level, but her empathy to recommend a rechargeable model he could use with his phone and TV. We we’re also given communication tips to use as a family. We have no doubt my Dad’s life is going to be better with help from Miracle Ear
Really great people and service!
Great customer service and extremely knowledgeable
Staff was so kind & professional!
Friendly staff, definitely recommend!
Not a very professional group all they care about is taking your money. In my opinion I wouldnt have gone there in the first place had Into got a referral from an other company that had ties to these people and the app that they give you isnt very good at all.
Stephanie and Shelly are awesome! Very professional and make sure my concerns and needs with my new hearing aids are met! Very highly recommend Amarillo Miracle Ear!
Great customer service!
Had a great experience with staff! They are very caring and make it there goal to make sure your hearing needs are taken care of. The hearing aids itself are amazing technology.. never thought I could stream my hearing aids to my iPhone. Would definitely recommend to all my friends and family!
Highly recommend this place!
Shelley is so sweet and accommodating and Stephanie is very knowledgeable. Their office is clean and orderly every visit. Thank you!
Shelly at the front of the office is amazing and always sweet. As for my actual hearing aid experience it was nothing but problems. The quality of the sound coming through the device was great but the background noise and everything else they didnt allow me to hear was terrible. Ive worn hearing aids for 10 years and even my first cheap pair was way better than these. Dont recommend to anyone who has worn hearing aids before or anyone who seriously needs to hear better.
Great experience! My daughter encouraged me to come in & I’m glad she did!! My wife tried for years but I wasn’t ready. Thanks for all your help. You’ve made a difference! I can hear my friends on the racket ball court 😁
Stephanie always takes care of us and informs us of the latest technology. Thank you for being friendly and helpful! We’ve referred our whole family to y’all.
LOVE THE SERVICE
Its was excellent
Really great service!!
Mirical Ear and Amarillo Texas has done an outstanding job Stephanie has been wonderful working with they are so much better than the other place I was with they will perform them tenfold great job thank you Stephanie you’ll be blessed by it
Great experience!
Great professional atmosphere, very clean and friendly service. Thank you Shelley for the very kind greeting, and Stephanie for the professional exam. I would recommend to anyone your services. Thanks again.
Stephanie takes care of me, my dear friend, brother and mother. We’ve had wonderful experience at Miracle Ear!
Great staff !
LOVE ❤️ MY MIRACLE EAR FAMILY! I switched to Miracle Ear several years ago and could not be happier! From superb Customer Service to the family-like atmosphere, you can’t go wrong choosing Miracle Ear on Coulter to meet your Hearing Aide needs 👂....thank you all for helping me adjust and HEAR!
Can’t wait to wake up and put on my hearing aids! Can hear the phone & TV stream easily! Thank you Miracle Ear! Y’all are Miracle workers!!
I am a first time hearing aid user. I had been experiencing some hearing loss for a couple of years and decided on Miracle-Ear by chance. I was impressed with the friendly and professional conduct of Stephanie and the staff immediately. The explanation of the hearing test was thorough and the test itself was impressive. It was so much more thorough than the audio grams that I had taken in years past as part of my employment.After the test, Stephanie explained the results thoroughly and explained that I suffer from normal age-related hearing loss and recommended digital aids and explained the costs, follow-up visits, and support offered by Miracle-Ear.My hearing aids were ready a few days later. Stephanie explained the use of and care required. I was impressed that the hearing aids could be paired with my cellphone and had Bluetooth capability.Two follow-up visits later and I am more than satisfied. I would highly recommend Miracle-Ear Amarillo to anyone.
Great experience
Stephanie, well really the entire staff are all fantastic! I couldnt be happier with my Miracle-Ear hearing aids or with the great people who make sure they are working perfectly!!
Steph sent me for a second opinion with an ENT before fitting me with HAs because she really cares.
Stephanies been the best hearing aid lady Ive ever been to and Ive been a wearer since 1989! She takes care of me and all my work buddies like family! Thanks 😊
Working in the oilfield I’ve known I had a hearing loss for years but didn’t want to admit it. Stephanie’s Dad works in the oilfield too and personally understood my struggles. She helped me find the best solution for work and home (my wife is grateful too). We’ll never forget how she treated like family!
Stephanie is so helpful and patient and kind. My husbands experience has been great. He was reluctant to try hearing aids but now wears them all the time. They have definitely made a difference in our lives.
We love Stephanie! She loves my mother so much! She sends her cards and calls on her birthday. She is a real asset to the Miracle Ear family!
Stephanie has provided the most extensive review of the ear and hearing aid that I consider possible. I have had a prior evaluation that was very brief, test and product but now instruction. In all honesty I’ve never dealt with anyone as caring as Stephanie. Gladly recommend her to my family and friends!
I received a postcard in the mail inviting me to come get a free hearing test. As an incentive to get folks to come in they say they will give you a Home Depot gift card. After sceduling an appointment, I was informed after taking their survey that I was not a candidate for their hearing test and they would not test me nor give me a gift card. This is aggravating and no one should patronize this place as they dont follow through with incentives offered.
Great professional service!! Always available to answer questions and solve problems!!
Stephanie, Shelley & Everyone at Miracle Ear has made my experience great.I have heard things Ive not heard in 20 years. Would highly recommend Miracle Ear to anyone needing hearing aids. Thanks so very much.
They deliver what they promise from day one including follow ups. Hearing Aids have been a great help and benefit to my personal and professional life. Worth every penny!
I’m so please with the talented group at this location . They have exceeded my expectations! Personal care and reliability is what you can expect . Even through these last couple of difficult moths with the pandemic I never had to worry about the service !! I’m so happy !
Stephanie has been wonderful to work with. Very accommodating and helpful, answering all of my questions. Everyone is helpful and nice there. Hearing aids are wonderful!
Great professional customer service! They all give the best service! Their products have been excellent. Thank you for always being available for all my questions.
Steph and the girls in the Amarillo store have given me the best service I’ve ever had at ANY place. There the reason I got help for my hearing. They’ve built a trust that will last a lifetime. Thank you!
Stephanie is a very caring person and will truly listen to you. You can tell she really wants to help people. The team at Miracle Ear will take good care of you.
Love this place!!!
WONDERFUL STAFF!!!!! Everyone was so friendly and helpful. Went above and beyond helping us and answering all of our questions. We would recommend them to everyone!!
Everybody has been so great and helpful! If I ever have any questions I just pick up the phone. Been a wonderful experience and I really like the product!
Best test in town & Stephanie’s a sweetheart!
Went with my good friend. The best people. Make you feel welcome
Stephanie and Amarillo team helped me hear better through the Miracle Ear Foundation. Thank you for your kindness!
Walked in and there was amazing staff and answered all my questions. Everyone was so helpful and friendly!
Stephanie has worked harder than anyone Ive ever been to before. Shes helped me hear things Iv been missing for years!
Ill remember Stephanie til the day I die!
Very professional but at the same personal. They take tender care with my 91 year old father. The best