Great place to buy a bike! No BS, honest pricing, and they genuinely care about you and your needs. If you want a small shop feel where youre not just an opportunity for profit but someone who will be taken care of, this is the place. Todd and Bert are both great and will treat you well before or after youre committed to buying a bike.
Love this bike shop. Ive been going here for many years. Todd and his staff are great people with tons of motorcycle knowledge. I DONT CARE WHAT YOU RIDE OR WHERE YOU LIVE, they CAN HOOK YOU UP WITH QUALITY PARTS at the BEST PRICE AROUND. I highly recommend this shop for most anything you desire for your motorcycle. Fyi, I purchased some Ohlins rear shocks for my 2016 HD Ultra Limited and a new smoked glass shield for my Neotech helmet.
I procrastinated and needed an aftermarket air filter for my KTM 790R. Backordered through all suppliers locally. Called down to the lady in parts, cant remember her name. She was very quick and courteous, got my air filter shipped out and I received it 2 days later, due to her being urgent with it and taking care of it same day. Im very appreciative and will recommend to everyone.
Everyone was very helpful and friendly! They accidentally misquoted a price and offered to honor the quote when it was substantially lower than their cost. We didn’t accept, but you just can’t find that level of customer service. They love what they do and appreciate their customers and it shows! 10/10 will visit again!
This dealership is absolutely outstanding!! Bert runs a fantastic shop with everything you need to ride! He replaced the stickers on our new bike without us asking g because they got wrinkled in shipping, at no cost to us! Bert also located the electric free ride and we got a kids electric Kim. This guy knows how to run a business and the employees are helpful and happy
You couldn’t ask for a better top notch business that supports the industry like this. These folks are super friendly, helpful and everything you could ask. They have bailed me out many times when I needed help with my motorcycles and I am so super appreciative and hope others are able to have the same experience here. You won’t be disappointed when you come here! I can’t say thank you enough to SLM/North Texas KTM.
A great shop that supports the racing community. They are very knowledgeable on everything from bikes to protective gear. Burt was awesome helping us find the right knee braces and spent time explaining the differences and how to fit them.
They seem like good people but the customer service just wasn’t there. Maybe it’s hidden mess with the reviews but I’d like some help when I have cash in my back pocket to buy a motorcycle and I’m being more than patient. Since it’s not that many dealerships in the DFW metroplex it might turn me off brand all together.
Not only were they efficient and knowledgeable and inexpensive. They were very accommodating. I wish ALL shops were conducted this way.
Very pleased with the sales and service of SLM Racing/KTM of North Texas. I purchased two KTMs from Todd and was treated very well. My dealings with parts and service has also been a good experience. I returned to riding after a 30 year lay off and Todd helped me rebuild my vintage racer and get me involved in TVRC. Appreciated his personal attention. Most recently, I had poor service from another area KTM dealer and when their work failed, I took my bike to SLM for a second opinion and service. Todd identified and rectified the issue at a big savings over what the other dealership wanted to correct their initial error. Was my mistake in using a nearby dealership over what I knew was a trusted dealership that was a little bit more of a drive. Live and learn. Always give SLM the opportunity to sell you a bike, get your parts and accessories or service your motorcycle.
I was searching for a part that I couldnt find anywhere in the U.S., and KTM wouldnt have the part until May. Low and behold...Straight Line Motorsports had the part. Chris in the Parts Department, was awesome, great customer service. Im so grateful they were so helpful. My son will be able to continue the race season!
I’ve been using this shop since 2012 for my motorcycle needs, cant say enough about the service Todd and his crew have provided over the years. They continually go above and beyond helping me with purchases and service. I will definitely be a lifetime customer and can highly recommend them......thanks Todd!
This place is the best. Staff goes above and beyond for their customers. I have purchased several dirt bikes over the years from them. The crew will continue to get all of my business!
Huge selection. They had everything I needed!
The guys at Straight Line are some of the best people I’ve ever dealt with. I ended up working with Bert who helped me get the best deal I could find within a few hundred miles on a new bike. He wasn’t pushy at all and he treated me like he actually cared. Fantastic customer support and service hands down. He even recommended an engine tuner for me regarding some port work I will have done to the bike in the near future. It’s very cool to see some genuinely good dudes who are keeping the sport alive. Thanks again Bert!
I dealt with Cat in the office and she was a superstar with a can do attitude. Thanks, Cat!
Just bought a bike from Bert, by far the best experience I have ever had at a dealership. Even though I live an hour away - I plan to do all my KTM shopping and service through them :) Awesome place with people who care !!!
Bert and the crew at KTM of North Texas/SLM did a great job to help me get my bike ready for the season this year. Really have enjoyed the improvements they made to my bike and their knowledge and service provided. Hard to find a good KTM shop that listens and prescribes measurable solutions! I’ll be a regular customer from now on. Thanks!
So far a great dealer experience.I bought a new 2020 Sherco 250 SE Factory and there was a mess up on the paperwork.The finance charge % was a bit higher than I agreed on. I didnt notice that until the next day.On Monday before I had a chance to call them Bert called me and explained that the % was wrong.He redid the note paperwork and corrected it for me w/o asking.They also gave me the 30 minute how to on installing the JD Jetting kit on this particular bike.So far great dealer. I drove about 45 miles to get to them and would do it again.
Great group of guys up there. Got my bike repaired and returned in less then 24 hours. Sales team is great as well would recommend to anyone needing service or a new toy.
Great place. I walked in wanting to get a specific bike, I got it. Love it, pretty painless all the way around. Sent my friend, and my brother their way. Will continue to recommend them for the foreseeable future.
Best place to Come and by a motorcycle they are super polite and professional the went beyond my expectations and help me out with the bike and the safety gear I will highly recommend this place to anyone that’s a beginner or a expert they are the best in town best discount and best cuality !!Thanks guys
CUSTOMER SERVICE IS TRASH!DONT BUY HERE!My 250SX has an active recall that they say was serviced at another dealership. The front wheel spokes are all coming apart, thats the defect. Although it was serviced at the other dealership, its still a problem, apparently. Ive never had issues with any other bike but this one. Clearly its a problem but the dealership wants to say theyre not responsible and refused to replace the wheel because its routine maintenance to check the spokes, right but why isnt my rear wheel spokes falling apart?? My front wheel is still defective and just because it was already serviced doesnt mean the problem does not exist. So Im left with a bike that is fkd and I will have to replace the wheel myself.
Ordered over the phone this morning and they had it ready to go when I got there. They are always so good to us. Thanks KTM/SLM
Exceptional service and people! They went above and beyond! We drove over 300 miles to do business with these guys and it was well worth it! I highly recommend going to see them. Bert Reynolds is the man!
Still the best motorcycle dealer in TX, maybe the world:).
First experience with this shop and it was excellent! Bert went above and beyond helping me with my bike purchase! Definitely gained a lifetime customer.
Best selection of gear.
Very friendly. Super nice guys
It was nice. The gentleman who helped us was very friendly and knowledgeable. We will be back.
Bert and Todd at SLM are awesome dudes. Always willing to answer any questions and they go the extra mile for their customers. I’ve been going here for a couple months now there prices are super competitive even compared to online, and they do things to support their customers. Just today I was having some issues with my bar mounts at the track and needed some new ones. They close at 3:00 on Saturday I called at 2:30 not knowing that and they stayed open almost an entire hour longer just so I could get the parts I need to ride tomorrow. No other shop or dealership will ever get my business again, I’m loyal to SLM now!
Couldnt ask for a better dealer. Bought my 1290 SDR from them and got a good deal and have used them for 2 services so far. Each time it is an enjoyable experience with everyone in the shop.
Todd is the nicest and most helpful dealer Ive ever met. I highly recommend doing business with this guy.
Excellent service friendly sales
A very friendly place with awesome service. I developed a problem with my 1090R while travelling and they had me fixed and back on the road in a couple of hours. Great place to do business!
Bought my KTM Elsewhere.. Should have bought it here...These Two owners have a great Customer attitude its always up beat and No worries Well fix it attitude.. prices are little below all other shops in the MetroPlex !
If you live in TX I highly recommend checking this place out first.Theyve got competitive prices coupled with great customer service.The bike I was looking for was not in stock but that was not a problem. Todd managed to locate and secure one for me and a few days later it was delivered by none other than him. I could right away tell that he was very passionate about motorcycles and cares about his business and customers. All in all, it was a smooth and pleasant process. Todd was patient and addressed all the questions and concerns raised in a proper manner. Also shout-out to Bert and Paul as well for all their help.KTM of North Texas is the way to go, plain and simple.
I rode up out of no where, and when I pulled up the guys were helping someone who had just dropped off two bikes for service and the shop lifts were full. I explained my situation (missing a bolt that holds up my oil tank) they found me bolt and lent me the tool to reinstall it. Upon the reinstallation of the bolt I found my oil tank had stripped threads. They drilled and repaired my oil tank on the spot and got me back on the road.
Man, my kind of toy store! They had everything I needed IN STOCK. Incredibly friendly staff. Extremely knowledgeable and treat first time customers like they are important and let you know you are appreciated. Pricing was actually better than ONLINE! I really enjoy spending money in places where I feel like I am making trustworthy friends. I dealt with Todd-A++
I have been a rider for over 50 years and worked in the motorcycle industry for 14 of those years.My experience with Todd and all the other folks at North Texas KTM has been exemplary. My purchasing experience was seamless and the service in house (thanks Paul!) has been first rate, as well.Fair pricing, great service and knowledgable staff. Highly recommended!
Came all the way from St Louis to pick up a bike. Bert was awesome. Got a good deal. The shop is fantastic. Huge number of bikes in stock. They offer mechanic services, graphics, and apparel. Go here.
Best service I have ever seen from a bike shop. Will not go anywhere else but to them👍
Great service. Fairly priced.
Todd is the man and just as humble as when I met him in the small shop down the street about 11yrs ago. He’s always taken care of me and hasn’t forgotten the customers.
I am an experienced rider, and have owned many bikes. I have received only the best service for sales, service and parts from Straight Line Racing. The owner, Todd, is a great guy who gives personal attention to his customers and goes the extra mile for them. The rest of the staff is great, too, with a particular mention to Andrew, the mechanic, who is not only good at wrenching but is also a true motorcycle enthusiast. If they continue with the same level of service (and I have no doubt they will), I will continue to give them my business in the future without any hesitation. Two thumbs up!
I was expecting to leave my bike for them to repair a problem with the rear wheel. I arrived 30 minutes before closing. To my surprise they stayed after hours saving me a return trip. Top notch service!
Great customer service, broke a bit of an obscure part on a Friday night, little bit difficult to obtain on a Saturday morning on the way to the race but they had it in hand! They also stepped out into the shop to make sure that everything was right before we put it on the track. Nothing but good things to say…
These guys have been THE place to go to get honest service, great pricing and cool KTM swag. Todd has built up this exclusive KTM store with hard work and great customer service. I highly recommend this place - there are closer KTM retailers, but SLM worth the drive.
Outstanding service department, super nice and extremely fast!
Just Bought a new Duke 390 from them, I highly recommend Making them your first and only stop! Great group of guys that will go above and beyond to help throughout your purchase! Best prices I found anywhere! Very very happy with them and will only be buying my bikes from them here on out! A+++++ thanks again guys!
After not being able to find the right fork guards for my dirt bike, I called KTM and Cody was able to find what I needed. Part was shipped on Saturday and I received it on Monday at my residence in PA. I now make lists of parts that I need and call Cody directly, he is very knowledgeable and just a great person to deal with.Thank you again for wonderful and pleasant service!
Very fair and honest! Took bike to have repaired at another KTM dealer (Grapevine) and felt their quote was not fair. Told them not to do repair and took it to KTM of North Texas. They repaired bike in a coupe of hours and Where $740 cheaper!!!! I live in Keller and was trying to find an honest place to get repair work done that was closer to home. Lesson learned! Worth the drive to get honesty!
Best experience I’ve had at a dealership in a very long time, if not thee best ever. These guys know how to treat people.My first visit, on a trip from Michigan, I was greeted and welcomed by the owner, introduced to staff, given a tour, and given a discount as a first time customer. I always worry about highway robbery so far away from home, though my experience at Straight Line KTM was more warm n friendly than I receive back home.I love Texas and its people!!I’m giving you the truth, take your business to Straight Line KTM and meet Burt, Todd, and the rest of the crew. You will not be disappointed.
Beyond Great Customer Service!!!The entire team here rocks!!!
Called ahead of time letting the assistant know I was coming to purchase a bike around 11 ... 11 o’clock I went to the dealership to look at the selection and waited for approximately 27 minutes without a salesman present. Asked the guy at the front desk for a salesman and he assured me one would be there to assist. Waited another 10 minutes and took my business elsewhere.
We were very pleased with our experience at KTM when purchasing my husbands first motorcycle! A HUGE thank you to Andrew for all of his help and customer service. They went the extra mile to get the bike my husband wanted delivered to the shop right away just so he could see it. They made the process very easy and simple, answered all the questions we had, they were extremely friendly and willing to work with us on customizing the bike exactly how my husband wanted. We couldnt have been more pleased with the end result and would highly recommend them to anyone.
Extremely helpful great set of guys
I recently purchased a 2016 250 SX. I found the bike online and the price was better than any other dealer in Texas. Andrew and Todd were very knowledgeable about the bike and very professional with me. I drove from Houston to their shop and everything was ready. I have bought motorcycles before and this was the best experience thus far. I would recommend everyone in the market for a KTM to give these guys a call before you go anywhere else. I also want to add that their shop has a lot of accessories to choose from with equally great prices.
Needed a fuel tank for my KTM for a ride event that I was heading up for the weekend and not one in stock in the entire country.Straight Line was able find one and get it shipped out the same day.Unprecedented customer support and communication!!
The guys at KTM Noth Texas are great. If I could give six stars I would. I was in from San Angelo and needed fork seals installed. Todd the owner dropped what he was doing and personally installed my fork seals so I could get back on the road quickly. They give the kind of service we all want but rarely find. Thanks Todd for helping me out on short notice.
I wont go anywhere else...and I live 150 miles away. Great staff. Great prices. Great Service. Always available by text or email. Always super helpful.
They have kept my old 525EXC running and I am very appreciative of someone that is willing to work on an older bike. Great customer service and if I ever get a new bike they have my loyalty.
Straight shooters. Honest and helpful staff.
These guys are top notch, excellent service! They know their bikes inside out and are always teaching me a little something when visiting. Which is invaluable as a rider wanting to be as safe as possible but also like to ride for the fun of it. They know whats up!Call me when that 790 arrives!
Hands down best motorcycle dealership and shop in Texas. 2nd to none. I drive 8 hrs just to buy from Bert. Passing motorcycle dealerships on the way. I wont buy from anyone else.. best prices and customer service. They know their stuff..
Good service. Upfront and honest. Awesome motorcycles!
Awesome stuff here and they can order you parts if they don’t have them and help with installation!
This place is AWESOME!!! Bert and Todd and the rest of the guys are terrific and I got an incredible deal on my new KTM Super Adventure. I highly recommend this dealership and the excellent staff!
Best all around dealership experience I have ever had, period. I purchased a new race bike for my son and brought his practice bike to them for a mechanical problem I had not been able to solve. They knew I was driving in from 5 hours away and had everything set up when I arrived. I left with a new KTM SX, repaired repaired KTM SX, parts I needed for other bikes, and several new sets of custom graphics. If you want to experience excellent customer service AND actually go somewhere that maintains a big parts inventory, motorcycle inventory, AND makes custom graphics on site, then SLM is the place to go. I know I will be back.
Awesome..... need parts or new bike this is the place. They dont just want to fix your bike or sell you a new one. They want you to be part of their family. No matter if its your 1st day in the motosports world or if youve been riding for 40 years they make you feel comfortable, and they will do what it take to make sure you are taken care of. Dont take my word for it just go see them, and you will see yourself.
Skip, created some great decals that exactly replicated those on my 75 Honda 550f. Todd runs a great place and Skip contributed to a great restoration.
Stopped by to grab a small bit for my clutch perch and asked them to take a quick look at a radiator issue on my 350XC-F. Not only did they walk out and take a look - but were very helpful in quickly fixing the issue - which took a bit of concern off my mind. Great people, really helpful... I will return.
Burt and Cody amazing guys will work and to get back on the road or track. Excellent customer service.Highly recommend.
Great place. Shipped my KTM from across the country to them as I was moving to the area and needed service anyway. Accommodating and professional, friendly and responsive.
Bert was a rockstar! Super friendly guy, good price, and easy transaction! Highly recommended.
Ive been dealing with the founders of this shop before it ever existed. 1990 to be exact. The guys (Todd and Burt) have built this business with OUSTANDING customer service, product and brand knowledge and great pricing. If you havent tried them give them a shot its not just business to them,it a passion. they ride and race too which helps them understand a riders needs.
Love this place. Competitive with online prices and great customer service. If they dont have it they can get it quick. Thanks for the awesome service SLM!!
Been doing business with them for years. Good shop that knows what they are doing.
SLM racing is my new come to place when I need bikes and parts. The crew over at SLM made purchasing my bike hassle free and had the best deal around. I highly recommended you contact Bert Reynolds if your in the market for a bike - I bet you will not find a better deal plus he is a racer so he can help guide you if you have questions.
Everything a KTM could ever want
Very friendly and had the exact part I needed in stock
Stopped in the shop looking for a particular bike. Within 48 hours, Todd had the perfect bike sitting in my driveway and made me a great deal. This guy really knows what customer service is all about. Worked around my hectic schedule and delivered it right to my door.
By far the best shop I’ve ever been in. Nice to walk into a place full of people that love Powersports and actually want to help riders out. Thank you SLM.
Maybe its a good shop. I drove out there and they didnt have the Duke 390 or RC390. Not a place for beginners.
There are KTM Dealers closer to me, but I choose to drive three hours for my service and sales needs. SLM has always been good to me and were able to find a very limited model for me for a competitive price. I will be a life long customer.
If you own a KTM in DFW then you know...
Todd thanks once again for the great customer service!
I recently bought a 2016 250SX from this shop. Best buying experience Ive ever had. I walked in not long before closing and never once felt rushed or pressured, I ended up leaving with exactly what I went there to get. Im new to the area and after everything was done, and past closing time, they took the time to write me a list of about 15 different places to ride. Great experience and will definitely go back.
Awesome motorcycle shop. Very knowledgable staff, great prices and excellent service! Dont ride a KTM? Thats ok they stock more parts than a Honda dealer! And what they dont have in stock they can get very quickly to get you back out riding again! Doing business anywhere else is a waste of time and money!
Todd and crew are the best in the DFW. They will go above and beyond to help you out. Whether it’s a new bike, parts, service, or graphics you need, they have you covered. This is the only shop in the metroplex I trust with my stuff!
KTM is a great shop with a huge selection of bikes, parts and apparel.Staff greets us with a smile and are always willing to help anyone. (I even saw one of the guys help someone broke down at the carwash nextdoor one day!)
Excellent service, knowledgeable crewGreat shop to work with
This is the best dealership I have been to. They dont try to stick thousands of dollars in fees on a bike when you buy it, and they take very good care of their customers. I recently thought my brand new Duke had a fuel leak. They picked the bike up at my house, inspected the whole bike, and filled up the gas tank. After all that they charged me $0! If you need to buy a motorcycle, buy it from this dealership!
Listen, I dont have a motocross bike but Ive come to KTM of North Texas with numerous questions about my 82 Yamaha xs400s, from getting knobby tires for the cafe racer build to finding a very specific seal for the front drum brake. Todd, Brad, and honestly all the staff at KTM are FAN-FREAKING-TASTIC!! Their level of energy and assistance to their customers is worth so much more than a thank you!! This build would have me stuck if not for you guys!