Ericka and Ryan were amazing! They were super friendly and super helpful. I went in for one new hat and left with two! Ericka helped put personal touches on one of the hats which made the difference for me. Definitely plan to visit again in the future to continue expanding my hat collection. Products and service are excellent! Look forward to my next visit to PCM and working with Ericka and Ryan again in the future!
I have always wanted to feel like I could pull off the look of a suede, wide brimmed hat but it has just never happened for me. Until….. I walked into the Goorin Bros store within Ponce City Market and I had the pleasure to encounter Ericka. Not only did she provide unparalleled customer service by way of her welcoming nature, attentiveness, and knowledge, she also helped me believe that I could own the look of wearing one of these hats. She was absolutely wonderful and I hope that her value to that store is appreciated and rewarded as deserved. I cannot wait to wear my hat and feel like a freakin rock star. Thank you Ericka!! :)
As soon as I walked in, one of the associates put a hat on my head and started putting feathers into it. It was a super cool and memorable experience. Lovely store with some really cool hats. They were out of my budget so I didnt buy anything unfortunately but if youre in the area, stop in even if you dont want a hat! You might change your mind after seeing yourself in one haha.
Ericka is amazing! She helped us find the best product for myself and my husband. She personalized our hats with the perfect accessories. Products and service was excellent!
The young lady in the store was unfriendly and always asked any question with one word answers. The young man in the store just stared and didn’t acknowledge the awful customer service I was receiving. Great brand but will never shop there again.
Erica is the best. Three gorgeous hats for the wardrobe now!
I’m a big fan of Goorin BrosBut this location was not a very pleasant visit.I asked the woman a question .She kept answering me with one word answers and she was on her phone more than she was helpful.I have purchased a hat at every location in the US but the store I refuse to buy it from the store.It’s a shame because I was hoping to complete my collection.But now I will have that gap I appreciate it thanks a lot.
Love the service here! My friend and I came here for my birthday and the patience and knowledge of the staff was amazing! I wish I remembered everyone’s name to shout you out! To the staff that worked on 9/26 - THANK YOU! Wonderful hat selection
Awesome service! Love their hats❤
Open time listed as 11am. At almost 11:30, a group of possible customers sitting outside a closed store with no one in sight...Unfortunate...
Great shop, high quality hats, awesome customer service!
Great spot to find quality hats
Awesome! Got my Free Hat Card
A gorgeous rush comes from walking into what feels like a millinery from days gone by. This store has beautiful hats for many different tastes.
I actually purchased a few hats last year from this particular location. I visited the location a few weeks ago and the Sale-man got mad that I was helping another customer pick out a hat for a friend of his... While I was trying on a Hat, I pulled my mask down to see how the hat fixed my face.. and the Salesman snapped his fingers at me like a dog... I corrected him but won’t visited that location again !!!
The owners are really nice
Best haberdashery in town. Ryan is top notch and a mad hatter!
Nice hats
Great customer service and quality hats and accessories.
I love this location and the staff. You must see Jeffery Lee, he’s super talented! always makes my hat and accessories come together in the most unique way. I can’t come to ATL without stopping by this goorin! Dope shop
Love the hats in this store, but my wife and I drove an hour from our home just to go to this store on Sat. a little after noon to buy a hat for me to wear to the Kentucky Derby. The store was empty when we arrived and the 2 people working there could not have been less helpful. They did not offer to help me find my size as I tried on different hats. It took both my wife and I to get the hats down, pull the large out of the stack and try it on. At one point one of the non-helpful staff criticized us for not re-stacking them properly. As I dont work in a Hat Store I dont know how thats done and how about you get the large down and hand it to me to try on rather than just standing behind the counter watching. When I finally found the hat I wanted, they did not have my size (not their fault) but they told me I would have to call the store in California after it opened to order it. I went home and very reluctantly after my recent shopping experience ordered it online. We really felt like they wanted us to leave the store.
I had such a great experience at Goorin Bros Ponce City. The staff was so friendly and helpful. And I absolutely love my new Goorin Bros hat.
Knowledgeable staff, beautiful selection, great product.
Good quality hats with great customer service.
The shop keepers are so well informed and can help you find the right hat for your head shape and look your going for.
Great experiences with Goorin Bros., both in store and online. Staff are consistently helpful and friendly, and the selection and quality are superb. Package arrived in good shape with careful (and stylish!) attention to packaging to ensure quality. Definitely recommend!
High quality hats and excellent service! Tomi helps make sure you get a perfect fit!
Wonderful store for hats hats and more hats. If you are looking for a hat, this is a great place to look...
My new hat spot! Good vibes, great people, amazing hats! Shout out to Ryan for takin the time.
Awesome staff! I came in with my wife during happy hour and got to drink a couple margaritas while browsing the shop. Loved the style and collection of hats. Definitely will be going back.
Awesome place. Just dont wear the hat that same day. Wait. Try it on and if you are for sure...buy it. They will give you a hard time with the return.
A pleasant experience all around.Employees were friendly and helpful. When I couldnt find the hat I wanted in my size the saleswoman offered to order the dame hat from a store in Dallas, the shipping was free and took only four days to arrive. When it did arrive I was suprised to see a nice little rote bag to transport the hat in.
Excellent customer service..knowledgeable associates. Large selection of hats. Both mens and womens.
Maannnn SERIOUS hat drip for the gentlemen of ATL. I used to wear ball caps until I strolled by this brilliance one day. It changed my life.. Check out the photos for some of the drip Ive collected.Stop by and let them know RealtorRob with Keller Williams Buckhead referred you!#RealtorRobslist
Staff was helpful! They offer custom hats. Great experience! Cute and cozy.
Best place to buy a hat. Love this store, everyone that works there is super helpful and know their hats!
Awesome experience!! Ryan was great, very knowledgeable it was a pleasure purchasing a hat from him.
Nice place with awesome hats and a staff that knows their products...
Great variety and service. Toni was very helpful and pleasant.
Very helpful and knowledgeable. I enjoyed several suggestions that I would not have picked out on my own.
Great hat store. Employees are very helpful. It is expensive though.
Service is impeccable. Hat selection is awesome !!!
The service that day was not great. Otherwise, Ive had amazing experiences.
Over priced -cheap quality -be aware
Awesome hats
A unique experience and knowledgeable staff. Will return soon and highly recommend.
Great store. Ryan was really cool.
Jeffery and staff awesome hands down best hat store in Atlanta.
Great spot to check out their selection of hats - beware! once you go in, youll find something...
Goorin Bros quality of products and response time to my order was incredible. Fast shipping and wonderful product.
Brian was a great help! Such a stylish helpful guy!
Thrilled to have found a retail location of Goorin Bros. Love the selection and friendly staff.
I absolutely love this place, and they literally have the best hats in atlanta. I was shopping at another hat store here downtown Atlanta, and decided to google hat stores last week. I came across Goorin brothers and when I went to the hat store this past Wednesday. I FELL IN LOVE! JESUS CHRIST!!!!!!!!!!!!!!!!!!!!! I bought 4 hats, and Danny is my new (bestie)! He just don’t know it yet! Lol He was soooooooooooo helpful, full of life, funny, and HE KNOW HIS HATS. He can tell you the years, makes, fabrics, and everything from top to bottom which is amazing. He is now officially my (HAT EXPERT)…………………… I’ve been buying hats for years, and the knowledge that he gave me was unbelievable. I’m like omg! All of these years, I never knew any of this stuff. I bought all kinds of feathers to put in them as well, and I’m going back on tomorrow to pick up another one! Jesus take the wheel! I’m addicted! I have one favorite fedora hat that, I wear 24/7, but I have a nice hat collection. It’s just this one fedora hat, I wear non-stop. BUT NOW! HUNTY!!!!!!!!!!!!!!!!!!!!!!! It’s no longer my favorite, because all of my hats here are a MUST WEAR LIKE EVERYDAY OF MY LIFE! Danny ohhhhh! Danny! Why did you do me like this??????? Lmao I loveeeee you! Whenever you go here you have to ask for Danny just tell him your style, what you like, and he will hook you up. He made me fall in love with hats, I never knew existed seriously. So it looks like, I’ll be buying more hats than bags this summer! Well hold up! I’ll be buying them all year, because I have to have every style, design, and super cool hat that comes out from here on out. Their hats have great quality, they have multiple of fabrics to choose from, and they have great prices for all of their hats. So youre getting the quality, and a great price which is something you cant beat. Like the hats even fit my head perfect, and they range from small-x-large maybe bigger. The material feel so good with a lot of their hats that you want even want to take them off no lie. lol I was rubbing on all of the hats like WOW!!!!!!!! They have gained a loyal customer in me, because the other (hat store I was going to) IS out of LUCK! SEE YA LATER (OLD HAT STORE), and helllooooooooooooo Goorin brothers! I need to also buying some pins for my hats, because I will be switching up my flavors with each hat as I wear them. LAWD! I’m like staring at my hats as, I’m typing this review right now shaking my head! Saying to myself (GIRL YOU GONNA BE SO FIERCE, WORK IT, GET IT, POP IT, SHAKE IT, YASSSSSSSSSSSSSSSSSSSSSSS! *SNAPS FINGERS*)! Soooooooooooo ya’ll better quit playing, and go to Goorin brothers, I promise you want be disappointed hunty!
The customer service was great! They helped me find what I wanted at the price I wanted as well.
Great store looks nice 👍
Great hats and the prices are surprisingly low! Very helpful staff.
I everyone should own a nice hat.🎩👒
Excellent prompt service from I walked through the door, till I left out. I even purchased more hats than I had initially planned on buying.
Great place!!!😎👍Ryan fantastic help!!!
Very pleasant and helpful environment.
Staff very helpful with sizing and selection!!
Got a pinky blinders hat here
Favorite hat store in Atlanta.
I have bought hats at Bates in London and Paris Hatters in San Antonio, but with the arrival of Goorin Bros at Ponce City Market, I no longer have to travel to find quality hats and a great staff!!!
I used to be a big fan of Goorin, but in recent years they have stopped making the styles I like and their prices have risen quite a bit.
Our hat shop love it
Good customer service!
Helpful and very knowledgeable
Beautiful hats.
Great hats and people
Favorite hat shop.
Great selection
Found the Baddest hat in the store
Good place for fancy hats
Love it
,Zee