Fantastic service experience. Courteous diligent team members. Wide variety of selections within each sport. Team leader Reno particularly was outstanding. He keenly listened and understood the specific details and needs for my customized hat product, and was knowledgeable and patient to explain options within design and color way and embroidery. He absolutely delivered a perfect outcome product and exceeded all expectations. Highly recommend this location and team.
Worth waiting in line to get in. Helpful staff had what we thought we needed and held it for us after we called in the request. Needed to do a size exchange and that went super smooth. We joined the Lids family and will enjoy that benefit for future discounts. Sports fans will like this place
Great, friendly service. I got to pick my hat, chose the font ... it all worked out very well.Thank you KD (and also the other guy who did the embroiling, sorry, I forgot to ask the name).
Exceptionally small store within this large multi-level mall. With COVID-19 precautions the requirement for limited people inside a store should give way to better discretion, especially when youre with a family of three & they only accept two people inside the store at a time.
A hat shop with only baseball caps. I wish they had more variety. I was looking for a bucket hat. They only had 2 in the whole store.
I went here to pick up something I left the other day. There’s was a girl at the door who screamed we are closed at 7PM. She refused to hear what the reason to enter was. Just to pick up a left item. Totally rude encounter.
Great staff
Young lady was very patient assisting me to find the perfect hat.
These guys are great people. Definitely spent lots of money here and will continue.
Associates were nice and friendly! Lots and lots of hats to choose from! I think you can even get a hat customized!
Great selection crammed into a small shop space. Better than the one in Birmingham and its about twice the size of this one.
Great all around
Lots of variety. Great prices plus they customize hats to your own designs.
Didnt catch these employees name unfortunately, but he was extremely helpful and very sweet.
Great selection and customer service 👍
Great store for gear!!!!!
They have a great selection of lids and most of the sales associates try to work out a great deal with you.
Only one size options.
David the store manager went above and beyond to help me find a specific piece for my husband
They have a great selection and plenty sizes.
Great selection but a bit pricey!
Good but no Tennessee hat
The staff were very friendly and patient! 👍👍
Whatever letter or number you need on your hat they can do it in the store
Nice section of caps
Friendly and fast service
Always great PERIOD
Its too small
Nice store
Not 1 smile
Discount
Perfect👍