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Boost Mobile
11501 Elam Rd Ste B, Balch Springs, TX 75180, United States
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Boost Mobile
Comments
Le
Review №1

I came in today, having problems with my phone, when to different locations and no one was able to help me out into i came here!! the girls there are super nice and helpful. excellent service, recommend this place!!!

Al
Review №2

Really loved how clean the store was! They had a beautiful coffee set up for their Christmas event. I got a great deal on the iPhone SE! And they GIFTED ME the case and glass thing for my screen as a Christmas gift! Ivon was really funny and had me dying with laughter. Definitely recommend this store

Ma
Review №3

Great customer service, every time I pay my phone bill the lady always makes sure my service is good and makes sure I have no problem!

Sa
Review №4

Had problems with my phone and kasandra helped with all problems. Thank you so much for your great service

Je
Review №5

Came to pay my phone bill and casandra was very helpful, had some problems with my phone and she fixed all my problems. Thank you so much I’ll definitely be coming here from now on

Gi
Review №6

Came to buy a phone today with kassandra and she gave me a really good phone for a good price, I told her I was on a budget and she worked with what I had :)

Ta
Review №7

Always helpful here. Kassandra understood my problem and made sure I was walking out with an amazing phone for a good price ! Thank you so much Mija I’ll be coming here from now on

Mi
Review №8

Terrible Employees!!!!! All of them where on the phone and didn’t help me out then just dismissed me when other customers would come in TERRIBLE!!!!!! all I needed was the number to make an insurance claim!!!!! They insisted I get a new phone when the one I have is only 2 weeks old !!!!!! NEVER RETURNING TO THIS LOCATION

El
Review №9

Luis was extremely helpful and answered all my questions making my switch to this company so much easier. Really recommend everyone to at least go get information from this young man.

An
Review №10

Manager is pretty cool helped me fix my issues

M
Review №11

Would rate this place zero stars, if possible. Yvonne, manager apparently, lacked service knowledge. Long story short, we paid $190 and left the store with no working phone and only got $100 back. Once we confronted her about the issue, she was quick to try to send us away, she was rude, unprofessional and bad hygiene. Would never step foot in this place again. She could have given us other options from the beginning but she was too busy and was blowing off alot of customers. She tried to excuse herself by saying she is a single mother of 3 kids just trying to do her job. I felt lied to!

Di
Review №12

Luis and yvonne did a great job helping us switch from cricket. While he did all computer. Work she helped transfer all our data from our old phones. Appreciate how fast the process was

Da
Review №13

Was helped by Ivon. Shes such a sweet girl. Am and old lonely man and she didnt mind me talking to her during the whole service. Poor girl heard my whole life story and was so sweet. She even set me up for tinder after i told her my wife died 10 years ago. I tried getting her to meet my son but she said she was already married.

Er
Review №14

Gladiz went outside the box to help me out man! She hooked me up with special offers! She was really nice and sweet! I would totally recommend thos store great Customer service!

Lu
Review №15

Luis Did a Great Job Today . Wonderful Salesman Will Be coming Back To shop for more Phones

Lo
Review №16

IF YOU COME TO THIS LOCATION ASK FOR LUIS, HE OFFERS YOU GREAT DEALS AND PROMOTIONS 😁

Ja
Review №17

YVONNE MADE THE TRANSITION FROM METRO TO BOOST WAY EASIER & AT A GOOD PRICE

Ya
Review №18

It has great customer service

Ev
Review №19

First time switching to boost and already loving the experience with the great customer service here ! Will be coming back 😄

Le
Review №20

Come Buy Phones Here Luis Gots the best prices For you .

lo
Review №21

Great Customer Service . Very Educated Young man, Ask For Luis

Ic
Review №22

Awesome team !I clean store as soon as i walk in.Sometimes it gets busy but the team knows how to hold a conversation !

Mi
Review №23

Luis went above and beyond to help me and my family purchase a new plan for tha month!!! i highly recommended him 10 out of 10 he the best he the baddie thanks luis give this men a raise

Le
Review №24

I love the way this store markets thanks to them posting on Social Media i got 2 cheap iPhone 7 with glass screen protectors totally recommend this store

Lo
Review №25

I’ve been Coming to this location with Ale for 4 years she’s honestly the most helpful and sweetest girl!

Lu
Review №26

I had a great experience with the sales rep rebecca and manager luis they treated me right with respect and helped me with all my needs thanks alot will be referring everyone

Tr
Review №27

Phone service at a great price! 4 lines, unlimited everything...$100 month

Ma
Review №28

Service was awsome...luis gave me great deal

LI
Review №29

Unless I have some reason to believe that I was at the wrong BOOST, the two young ladies I encountered this evening WERENT POLITE, NOR HELPFUL. When I stated I would return later went the young man (with whom Ive found to be very knowledgeable and polite) was there. I was told he did exist.There is NO YOUNG MAN WHO WORKS THERE. Ive encountered very rude attitude there before. I think we should see OTHER WIRELESS SERVICES. They really dont need, NOR appreciate my business. By the way, I DO HAVE HIS NAME.

Ca
Review №30

Best customer services great rates

Di
Review №31

Naghman gve us 5 phones for a very good price. Very nice environment

CH
Review №32

Nachman is a great worker I came to get my ph fixed and the help I got was excellent he need to train other employees from different store need a raise 10 stars I tell people to go to elm location he will help u

Je
Review №33

I love coming into the boost store everyone is something helpful so sweet I give them a 10 there great.

Su
Review №34

Ale is so respectful with dignity patient kind and so understanding I will always come back to see her when making changes etc.

Ja
Review №35

Amazing customer service

Ru
Review №36

Ale helped me set up my icloud shes so nice

MB
Review №37

Very good customer service. Ask for Naghman

Na
Review №38

I do not recommend this location

Am
Review №39

Great service and amazing people. Highly recommend.

Je
Review №40

Thanks for helping with my phone! The girls here are very lovely.

Sa
Review №41

Naghman was v helpful, very friendly environment!!

Je
Review №42

Decided To switch Today & I was In doubt, After Luis Explained To me The Service & What It Offers!😃 I did Not think About It twice . Will Be coming In the Future To puchase More Phones From Him 🙏🥰

An
Review №43

Ale and Jennifer have such a great attitude I love it here !!

je
Review №44

Yvonne was super cool and friendly.

ma
Review №45

Ppl here are nice. I went to another one before in pg ppl were rude. I like this store. The girl helped me alot I thouht i lost all mine photos but she showed me to save them wit google.

Mi
Review №46

Luis Helped Me With All My needs, Need more people like him out in the Sales Field

Fr
Review №47

I paid my phone bill here and the next day it got disconnected i call the store and told them why is it disconnected all the guy did was laugh and hanged up will not be back here

Jo
Review №48

Jennifer and Alejandra are amazing! I was going to stop at another boost, but I’ll be back here again.

He
Review №49

Ale is the best shes the reason i keep coming back to this store

Ma
Review №50

Luis helped Me so Much he helped me with all My phone Needs will be coming back,

Me
Review №51

Manager Ale is so nice and sweet

Ca
Review №52

Came to buy a phone Luis Hooked me up with a free case,

Jo
Review №53

The girls are really nice here

Ma
Review №54

Ale is the best she fixed my phone

Ja
Review №55

They want to much for LG head phones and the service is bad

LN
Review №56

FALSE ADVERTISEMENT they said the close store at 9pm is a lie they closed at 8:30pm -1start

Ni
Review №57

Ale is so sweet

Ka
Review №58

Thank you Ale for fixing my phone

So
Review №59

Yvonne and Kassandra were very friendly and offered me very good service! Very attentive girls

Cr
Review №60

Yvonne was very helpful in taking my payment and helping me with my settings

Ma
Review №61

I needed help to transfer all my stuff to a new phone and the girls were very helpful and did not charge me anything. I would definitely come back when I need help with my phone!

Om
Review №62

Excellent client service. I never had a problem here

Al
Review №63

The 2 girls were very kind. While one connected the cell phones the other passed the information. I liked the treatment of this store.

Re
Review №64

I lost my cell you Rebecca helped me and found a solution for all my problems until she gave me a protector! Thank you very much ☺️

Jo
Review №65

Gladiz good girl people apart from beautiful lady helped me solve some problems with my phone! I will totally return to this store for the good service! And for the girl Gladiz 🤩

So
Review №66

The girl who did not attend my friendly h Good person nose layup on everything !! Thanks Gladiz or so burn service

Al
Review №67

Ivon and Lesley were very attentive and helped us to change all the ingormacion of our telephones.

Pa
Review №68

It was 8:30 pm, and it was closed I couldnt make the payment, the next day they didnt receive the payment because they didnt have internet.

Ar
Review №69

Thanks Ale for helping me with my phone

Information
12 Photos
69 Comments
4.4 Rating
  • Address:11501 Elam Rd Ste B, Balch Springs, TX 75180, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000000wH3MQAA0
  • Phone:+1 972-913-0300
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:10AM–10PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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