I usually don’t write reviews but I had to write one for this place. I was told by the repair gentleman that my phone would be ready before they closed for the day. I waited for over one hour and went in the store to pick up my phone before they closed just for the gentleman to say it’s still not ready and to come back the following day. I asked the gentleman when I walked in the store to drop of my phone for the repair would my phone be ready the same day and he stated yes. The customer service is very poor. They are charging $115 plus an $14 tax to fix the screen on an IPhone 11 other stores in the area only charge $110. When I asked the gentleman why was the tax higher he stated they have to charge customers an credit car d fee. Do not do business with this place.

I have taken several of my iPads and phones here already and have always been happy with the service...But today they exceeded my expectations, my screen went completely black after dropping it and I was on a time crunch so they were able to fix my screen in 20 minutes and gave me a really good deal with a phone case and privacy tempered screen protector. Happy with the service and price. Highly recommend!!!

There customers service is awesome...! The sister in law is super cool and funny I RECOMMEND THERE SERVICE TO ALL 👌

Okay look here everyone I have been doing business with “KEEP IN TOUCH WIRELESS” for a whole year now in the previous review I don’t believe that to be accurate because I have brought an iPhone 11 Pro Max unlocked for cheaper then T-Mobile & AT&T had there phones also I’ve had numerous of phones fixed in repaired here in will be buying two more and now they will be fixing my tablet I have even referred customers so don’t believe what you hear come by in see for your self now on the other hand I have tried to do business also down the street there prices are actually to freaking high the reason I ONLY do business with KEEP IN TOUCH WIRELESS so come see them and see for yourself there great people with great prices in do a DAMN GOOD JOB they will always get my business.

Tried to get my note10+ repair and they wanted to charge me 350 went down the street next to paisanos barber and they fixed it with Samsung parts as I requested paid 175, not to mention they offered me 25 bucks for a new unlocked Samsung 10 that I had for 1 month with receipt in hand From Best Buy, do not do business with these people,

I was basically talking to a box of rocks.

There is a reason why they have horrible reviews. Its because they promise one thing and nothing happens. Lucy Samara Valencia (the apparent owner) also owns GTOs Auto Sales down the street on Bruton. Again, that company has horrible reviews. They all need to close shop, apply to Walmart and stop screwing people over. When I got my screen replaced, the moment they gave it back it was already damaged. (Keep In Touch Wireless) A younger man said come back in a week he will have a replacement screen for my phone through warranty. Ive gone back twice and called, a female is there and only answers now saying for the month of Nov. there is only females working there and males are at other shops. WTH is that, you only have one shop. LIESSS!!!!! She refused to fix it or attempt to understand. Be honest!