Art and crew serve up quality auto repair at fantastically low prices. They are friendly people, too, but make sure you schedule an appointment as they are busy.
Very honest. Art and the crew do a great job. The only place we go
Ive been going here for years. Art and the whole crew are amazing. Honest, to the point and trustworthy. Ive had to spend a lot of money here because well...things with vehicles happen but Ive also saved a lot because of their honesty. They work on Subarus too!!! Honestly, I dont recall them ever not being able to fix any of my vehicles!!! I am grateful and appreciate this place. Local business love!!!
This is a great business to deal with in big rapids. They fix what needs done and dont overcharge for there work. I have had several times where I was not even charged at all for simple repairs and that is true service at its base core. Highly recommend art and his guys to anyone!!
This shop is the best in town. Art is very attentive to his customers.
Art is great...my mom ALWAYS took her car there and Art was always good at keeping it safe and on the road for her...reasonably priced and efficient!!
Art and his crew are the best. I trust them with all my car needs
I went in for a minor exhaust leak this week. They called me saying it had multiple leaks, and needed a whole new system that would be at LEAST $1,100. I knew there was no way I needed that many repairs. I got a second opinion from a trusted family friend mechanic and the repair was only $20! Even if I needed a new system it would be less than $300. I wanted to make sure other college students don’t get taken advantage of!! Extremely disappointed. I knew it was possible the prices would be a little higher, but that is outrageous.
Not just mufflers!! Great place to bring your vehicle for repairs of any kind, today I got my oil changed and new tires for a reasonable price. Friendly customer service and they stand behind their work.
They did a great job at a reasonable price.
Always helpful great quick service
Art was very nice and explained what was going on with my truck. We just have to wait for the parts to come in.
Had clutch kit replaced and rear main seal however my motor had no oil in it. After they replaced the reaer main seal
Great, efficient service. Prices very reasonable. Best mechanics in Big Rapids. I never go anywhere else.
Great place for exhaust repair
I love art he takes cares of my vehicles
Do NOT go here. We took it for minor maintenance and they called and said we needed this and that, so I said ok do it. The next day the car broke down because something in the motor broke! We took it back and they said well we didnt use the pressure hose because we knew it would break that specific piece.... And now want over 400 dollars to replace it! Spend a little more and go somewhere else. Now I am second guessing if we even needed the extra things they charged me for! I will NEVER use them or recommend them again!
Really satisfied with the service. I made an appointment 5 days in advance, came in on time and Art drove it right in. He Informed me about my 2wd y-pipe being on my 4x4 truck. I didnt know about that! Explains why I bought it with no front driveshaft and the exhaust is in the way. But Art fixed my exhaust leak and told me where he was going to do the repair.
They are friendly and very trustworthy. I have had wheel bearing and mufflers and tired fixed by them.
They are great place to let work on your car. Honest & friendly. All the guys there are great!!!
Work with finding best budget for vehicle needs.
Awesome place to get work done. Art is great 👍 .
I called them at 3:30 on Saturday,dropped my pick up off 7:30 Monday morning. At 2:30 p.m. I had new rear brakes, a front hub bearing replaced and a performance muffler installed at a fair price. Great service.
Friendly staff very reliable hard working will refer anyone to them. They do a lot of our vehicle work including oil changes.
Professional and fair. Love this place, have been going here for years.
Great price on a 6 quart semi-synthetic oil change, $21.00, Walmart charges $36.
The guys there, are quick and nice. The office was clean and sanitized. Their low prices are a big help in these times.
It was very cheap. The guys were amazing. Thank you
Got my exhaust done on my Tahoe. They were super busy but got it done as fast and efficient as they could. Been 2 months and Im still happy with it. Theyll always have my business.
We were traveling with a stop in Big Rapids and woke up to a flat tire. With recommendations from others we took our car to Muffler Man where the tire was quickly assessed and it was a simple valve stem. Art got us in and out and in our way. Many thanks.
We,my son and I were in a real bind. Up from the Kalamazoo area deer hunting and camping in the Haymarsh State Game Area. The alternator in my sons vehicle starts to make a bad noise. Of course its Saturday, most repair shops are closed or shortened hours. We need to break camp and head home. I called a number of shops to no avail. One shop suggested Muffler Man, so I called and told them my plight. He said he could do it that day! I cant thank them enough for the great job. Not only did they find the alternator was bad, the idler pulley was bad also. All done by 1:00 Wow. Thanks again for the great job. Above and beyond the call.
Put new brakes and rotors on my wifes car and my wife said her car drives like new. Great job and thanks for doing fantastic work at a fair price!
Art is great to deal with and very honest! I’m a college student and while I’m up at Ferris State University I won’t take my car to anyone else! Fast Friendly Service. 5 stars all the way!
Thank you for all your hard work! We appreciate you!! #essentialworkers
Great shop! Honest and fair.
It was Good had my car on the road in no time
The owner ( Art ) deals with customers in a fair, knowledgeable, and honest manner. He also is very quick getting the customer in for the work and completing the work.
Good service, and good pricing
Art is awesome. In and out great service, fast service. Great price
Great repair prices and an even better staff. I dont take my vehicle anywhere else when I need prompt, quality repairs that wont break the bank.
Laughable prices.Oil changes are reasonably priced, but Wal-Mart Tire Center even does a better job than this shop. Ive had my oil changed here a few times to give them a chance since the location is convenient for me, but still unimpressed.It seems as though other people have had good experiences here, but I would not recommend this place.
Our car started making bad noises while taking a trip up north. I googled auto repair shops open on Saturdays and found this muffler man a bit off the highway. Art was happy to squeeze us in despite a full lot of cars ready for repairs. Despite that he stopped what he was doing to take our car for a ride to figure out what was wrong. Turns out our lugnuts were all loose on two different tires and the front wheel was close to falling off. He tightened everything up and then refused to take any payment and wished us safe travels. Thank you Art for making our day and keeping us alive.
I received a quick estimate without an appt, customer service was phenomenal, parts and labor were incredibly fair and my car is whisper quiet. 5 out of 5 stars and highly recommended!
Had a last minute muffler issue and took it to these guys. They fixed it fast and were extremely friendly. Awesome service.
This is a great place for an oil change! Theyre quick and affordable. The only negative was the tiny and awkward parking space available.
Awsome job highly recommend to everyone good service in a timely matter
Art and Dan are the best mechanics anywhere. Super helpful and knowledgeable.Best prices around, backed by Arts handshake.
Always reasonable and decently fast services. Art the owner is kind of a grump but hes a straight shooter and honest.
Would give 0 stars if I could. Lied to me multiple times about when my car will be ready. Manager Art said it would be maximum 4 days, its been 2 weeks and I still havent gotten my car back! I work and have important things to do, I need my car. Will update when I get my car back, probably lied and said they knew how to do the work but actually dont. I cant tell if its because I am a woman or black, but they are very disrespectful, might have to look into legal action.
Art knows his stuff. I wont take my car anywhere else for an oil change. The only thing that I have negative to say is on a Saturday they are busy and its hard to just come in as a walk in. (But that is a good thing for them)
Great service. Great mechanics. All around excellent service.
Nice guys that work there. Thanks.
They are awesome guys to work with! They always take time to explain things to me and are reasonably priced. Thanks to my brother one legged Dan for referring them to us!
Good value.
Scam
Excellent service, top notch work, and they get you done quickly.
Best and most reasonably priced repair in Big Rapids, Michigan area. Works with you to make car safe but repair cost effective. Art is super with customers.
They take time to explain everything and are very friendly. They also take time to explain why something needs to be done. I would highly recommend them.
Very helpful great customer service 👍👌🙌
I appreciate the dedication and hard work that Art and his staff put into making his customers happy at Muffler Man.
Have been doing business with Art for many different mechanical problems and have been treated fairly every time. His mechanics are very knowledgeable and rates are far below average.
No one better...great experience, and cheaper than the rest.
Awsome service
I drive from Howard City because they are honest and I get treated right!
They do good work and Art will work with you
Got my Subaru straightpiped for a fair price, however the mechanic took it upon himself to keep the mufflers... If I wouldve gotten them back I wouldve given 5 star rating.
Free air conditioning check at seemed knolagble
Called and scheduled an oil change. Made the appointment so quick!! Service was friendly too! Going back!
Quality repairs, prices were great and was able to fit me in rather quickly compared to most repair shops.
Update: Scam artist that charged me over $1000 for giving me back my car in worse condition 3 weeks after they said I would be able to pick it up. Do not go here.
Really good deal on oil changes.
Mechanics are knowledgeable they dont try to rip you off
Amazing after redoing my own breaksEverything new breaks pad calipers rotors and break line and master still no breaks have like 6 mechanics look at it and no one could figure it out took it to muffler man and the figuares it out with in 20 calipers where on backwards
Awesome service great job Art and Dan thanks for everything
Nobody at the counter at any time.. spent 20 minutes in the lobby just waiting for someone to come up to the counter.
Always given myself and my family great work ato great prices
Art is a good man with a big heart
GREAT job on the oil changes GREAT Price too
Great place. Good service
They did a great job on my exhaust
Very knowledgeable, cuteous service.
Not enough parking employees are great
Reasonable, friendly.
I had a muffler leak. He replaced a section instead of the whole pipe. It saved me considerable amount of money. A busy place.
This place is unreliable please dont come here; they are scam artists
Very nice service.
They put the wrong oil filter on my truck.
Good people
Helpful...
Great service
Great service
Reliable Friendly Service,
This place sucks
One star.
Outrageous prices, shop around