Very upset after leaving this location today. I purchased a very expensive vacuum cleaner less than a month ago. Unfortunately it does not work for the heavy amount of vacuuming my pets require. I do not have the receipt, I did not think it would be an issue like I was informed by the store when purchasing because I had the card I purchased it on and did not want to return it I wanted to exchange it for a different vacuum(A much more expensive vacuum). After scanning my card several times they informed me that this was not the card that purchased the vacuum and refused to exchange the vacuum for me. I then provide them with the bank statement showing them that I purchased a vacuum on that card and that’s when they got rude and started taking other customers in front of me. Literally pointed to a guest in the checkout line not the customer service line and waved her over then forced me aside. The manager walked up with the same answer that there’s nothing he can do because I don’t have the card. So now I am stuck with a $300 vacuum cleaner that does not work and I now have to purchase another vacuum cleaner. I spend thousands of dollars at this location a year, registered here for my wedding. Didn’t get so much of an ounce of respect for customer service. Manager wouldn’t even work with me. I wanted to buy a more expensive vacuum in exchange for this one which I very obviously bought at the store three weeks ago…it hasn’t even been a month. This is completely ridiculous that I now have to put this $300 vacuum cleaner in my closet and buy another one. I will never shop here again.
Bought some great stuff here !! They send coupons and I saved $100 today on 2 items..👏👏
A nice place to shop with a wide variety of products. The staff is helpful and will look online if they dont have something in the store or for more choices.
Went in to buy some goods for my son who just transferred to FAU. We didnt know much about the student discount and how it worked. Staff was very helpful and patient.
First time in my life I ever went and it was great they had a lot of stuff to choose from priced well
Just enjoyable to walk around the store.
Great service. The cashier was very helpful..
I am posting this to absolutely congratulate the employees Sharon and Armando in behalf of my mom and myself. She was at the store today and she received the best treatment anyone could ask for! They were super helpful to her even speaking Spanish and she was amazed with how they provided their costumer service. Once again this post is merely to congratulate these two wonderful employees, thank you so much for the help and treatment!
The place was practically empty. Very comfortable shopping.
Sly Jean was very very helpful
Always a pleasure to shop here.
Kerri is a superstar. She guided me into finding exactly what I was looking for. She’s a delightful person and an incredible asset to BB&B.
Always find what need & if dont, staff very amicable & offer/explain alternatives
Easy parking. Ordered ahead so it was a breeze!
All wearing masks. Socially distanced check out area. Employees very helpful.
Personnel very helpful in assisting me to find the product that I was looking for. They had better selection than local Home Depot and much better price. I needed a mirror to hang over bathroom vanity. I got several compliments already about the attractiveness and price of product!
I like the store.Have to much products. I like
The worst, don’t waste you coupons! Find another store; not BBAY
Great Boca Raton FL location. Justoff I-95. Located near many other stores, shops and restaurants.Very well organized and managed outlet. Helpful staff and large selection. Bedroom, bathroom and Kitchen along with many other useful items for the family.
Bed Bath & Beyond attracts me for the products, but the prices make come back again and again! Every season and occasion I find what I need. If I really need the product, I have the opportunity to buy it at the original price with a 20% discount, or (what I frequently do), I visit the store at the end of the seasson and, get what Im sure will be needed the following year, at reduced prices plus other discounts making the prices so accessible that otherwise I would not be able to buy and enjoy.
Best store on planet earth
Good store a lot to buy
Looks really empty.lots of clearance items,seems as if they are closing,not reorganizing.
Not bad. I guess everyone is trying to get back i to the swing of things after the lock down. It seemed a little sleepy
Nothing special, a little more expensive than online
Good selection of items. Easy to find what you want. Well organized store with helpful staff.
Very abrasive staff. Wouldnt honor their own signage price and was condescending when they tried to pressure me to purchase items online for three times the price as advertised in-store. Try another BB&B for better service.
You can buy everything for your home here. They often have coupons online or you can sign up for their emails. The staff is always very helpful if you need to find something particular
Clean and safe doing for great deals.
I never went there in the first place.
I love this location not to crowded. Great clearance sections. Great service most of the time.
I found the softest comforter I have ever seen at this location! Plus the staff members are very energetic and helpful
Friendly and helpful staff
Very nice store. Associates were extremely helpfull.
Always a great place to go and find what you need
Excellent customer service. Had three different sales associates offer help.
It was good located first shopping. There is many good restaurants and book store .
I went beyond.
You can find many things here, customer services is great. The store is clean and very organized. Employees constantly are fixing, straighten things. But some stuff are overpriced such as pictures frames or pillows that dont have price tags.
I get all my kitchen necessities from here, love the variety the store carries.
Very clean and nice or everything was very organized and easy to find
Wonderfully stocked and very helpful staff. I always enjoy my shopping experience here.
Couldnt be better. More fun than Amazon cause I can touch everything. I do love Amazon too when I dont want to touch. And those BBB coupons that never expire!
I didnt actually go when Google said I went but I have been here before. Its a bit cramped since it looks half warehouse and half retail store in a small space. It cam also get crowded depending on the day / time. Other than that, I enjoy browsing through if only to look at things I could never have afforded.
Bed Bath & Beyond will probably be one of the worlds leading Innovative stores when it comes to introducing and presenting entrepreneurs with new inventions products and services. Ive never been here too often but the few times I have I have learned and notice new ways of furnishing hygiene and maintenance.
I love this store, I always leave happy!
They used to have a decent return policy but now they are not anymore. Another good example of why e-commerce is gaining year over year to brick and mortar.
Excellent service, clean, organized. They allways use my coupons I bring for discounts. And this store has great location
Usually I would give 5 stars because this place is awesome and the staff excellent but the cashier Nadia is not customer oriented or friendly :(
Here at BATH AND BEYOND we can choose the best and beautiful stuff to make your House look beautiful. Came and see it.🏠🗼🏠
Great clean place that has an amazing selection.
Was able to find good quality products without having to spend too much time or money.
Good store.. but not this one ! Little and not many choices.. There is no beauty department like in the others.
Terrible Customer Service from both Ariel and Eddie
Great Store and well stocked and very cooperative employees .
This company knows how to treat their customers. 20% discounts and their return policy are the best!
I love Bed bath and beyond especially the one in Boca Raton Florida
Needed towels and bathroom items. Great selection, staff were there to assist!
Always liked that store
It was very easy to return without a receipt
They do not carry full stock.No Pur Water Pitchers, low/no stock on Fitbit Alta HR, no pet products...the three things I hoped to buy at their store today.I will have to order these things through the store and pick up there if I want them and do not want to pay shipping. Also, ordering BBB products online sometimes prevents the 20% off coupon use.Nice towel selection, and found a small bathroom storage etegere for a good price and used coupon.Internet said they had Pur pitcher products. You may not find what you expect. Call ahead so you are sure your products are available.
Good store in a convenient location. Good selection of quality products for reasonable prices.
Harlene and Eugene the great Customer service ever.the best place to shop😊😊
Home stuff.
Great customer service. Eugene manager the best
It is what it is. Good selection, high prices (without the coupons) and few sales associates.
Im not liking these stores anymore. They shrunk but they still have too many unnecessary stuff. I think their buying team needs to take a whole different approach on goods n merchandising. All Bath n Beyond stores r so unattractive. I usually go there in Denver n BocavRaton w/the intention to shop but usually get out empty handed. Either what i need is not available but million other chackas r there or it is available but too expensive n i end up not buying it. BBs r not the kind of pleasant stores that one will hang around n end up buying something.
Beautiful store. Great gadgets and items. Overpriced in my opinion.
GREAT STORE WITH GREAT SELECT !AND GREAT VALUES ! PLUS 20% OFF !
Nice store nice employees by be helpful
Nice store. All locations are nice.
I Like Shopping Bed Bath & Beyond. There is Always Something Iam Interested in Buying. Either it is Kcups for my Keurig Coffee Machine. Or-its a Bed in a Bag. Or Sometimes I Check Out the Bath Towels in the Towel Section. I Always Find Something New and Interesting to Buy. They always have What Im Looking For. And, that Makes my Day More Interesting. And, There is Always Someone There to Help u in Finding u What You Need to Find in that Moment in Time.
They had exactly what I needed! And they let me use all of my coupons!
Go to use coupons. Nice store, prices a bit high.
Very nice store, very clean, very nice staff. I found nothing I needed....bummer.
Always a nice place to find stuff for your house
Lots of choices for bathroom decoration. Very good quality towels and more!
One of the only spots for Illy Coffee. TIP: Get the 20% off coupon by signing up on your mobile, they send it the next day though...
Cant find a simple mop bucket. Confusing cramped layout and while someone helped, they didnt have any.
Fast service. Great pricing
This store is good for finding Christmas gifts.
Nice store. Had what we needed
If youre lazy has. All you need at price premium employees ehhh. Check out always a line not a store would recommend for deals
Nice store always helpful
Good prices and selection.
Bed Bath & Beyond used to sell really nice stuff things that what you think now they sell cheap things from China and a lot of garbage that falls apart
Judy and Ashley were awesome for helping me and answering my questions Wonderful customer service. Thank you!
This is a small store with limited selections. If you traveled this far you might as well continue West to their store on My. 7 North of Glades where the selections are much more greater.
Good store for buy useful home things
In and out very quickly, staff was very helpful.
Great selection of kitchen necessities
Always a great place to shop for household items
Found one of two items I was looking for. Discount coupon was accepted despite being expired.
Everything worked out perfect the people and the products
Employees are always very corteous and helpful.
So many different ideas for your home.
Nice enough store...odd layout.