Ill update the review if it gets any better. A few weeks ago I called them about transferring services to them. I was told I had to set up services with a local branch. So I call this office and was told what paperwork they needed. I get the paperwork and delivered it personally. At first the lady there didnt know her you know what from a hole in the ground telling me to call the 800 number. So she talked to someone in the back then made copies of my paperwork. Said they would call me. That was over a week ago. You call them you get the 800 number and can only leave a message. I need supplies now not a month from now when they stop picking their you know what.Update! I would give them no stars if possible. Its been a month and I still have no supplies!! They lied to me and said they needed case notes. Found out through my doctors office they didnt even put me in the dang computer to get it started!! Couldnt even find my file. I hand delivered my papers so I know they had them. Doctors office ended up calling Waycross office to get my supplies started. Stay away from these IDIOTS!Update number 2 (3 months later)Going to call insurance Monday. Its been 3 months and they still havent filled my supplies. I ended up having to pay out of pocket and order some off Amazon.Final update! After 3 months of waiting I called the Cpap Store. Theres one in Brunswick and Waycross and they got me my supplies in less than a week and on a holiday week no less! I never did hear back from American Homepatient. GO TO THE CPAP STORE!!!

I have received horrible service from this company. They are unresponsive, incompetent, untruthful and do not do what they say they will do. I also suspect fraudulent billing practices. BEWARE OF DOING BUSINESS WITH THIS COMPANY! Apparently closing office as all employees except one have been terminated.

I want to Thank Mr. Torrion for going above and beyond to help me understand the equipment he brought to me and listening to me for being so upset about being on oxygen at a young age. Im a new patient but I felt like family once I meet Mr. Torrion, he answered all my thousand of questions I had. Also made sure I understood everything about my equipment and made sure I was 100 percent okay before he left my home. he deserves to be recognized for being such a caring man that he is, also a good listener. Thank You so much Mr.Torrion your awesome. Sincerely Kimberly Fultz