It was cheaper than expected and quicker than expected they also have an online service that lets you see pictures of things in your car and their recommended course of action without being pushy or trying to sell you on it. Super factual so that you can make your own choices on whats best for you with all the facts. Highly recommend this mechanic
We received excellent, prompt care from Dave. My husband owned a gas station for years and is a great mechanic. He normally likes to fix all of our cars, but this one needed air conditioner work. He knew our son was going to Az. He got the part ordered and got the job done in 1 day. We highly recommend taking your car here.
Dave and his team are always so polite and professional. He always tries to get me in and out as quick as possible. Quality work and reasonable pricing!
Very thorough and professional. Dave kept me informed with updates on repair status. Prices were reasonable, Im very satisfied and will use them again!
This place is AWESOME!!!! I am a self proclaimed mechanic (after being married to one for years) and I can tell you these guys know their stuff!! Their professional, knowledgeable and honest!! I live about 100 miles away (was stranded for 4 days & these guys squeezed us in immediately)& I would seriously drive there for my future automotive repairs!! NOT KIDDING!!!
TrueCare provided great customer service, detailed diagnostics, and competent repair. The way in which they communicate showed value to me as a customer. The wall in the office that described their name, shows the heart that has gone into the business.
Great service! Dave is honest, fair and a nice person! Highly recommend taking all your cars there!
Fantastic mechanic!! We will be using these guys for our cars in the future now. Very professional, informative, thorough, honest, eager to help, quick and great price. What more could you ask for in a mechanic?!
TrueCare Automotive, is outstanding. They are very thorough and great technically. My experience has been great and will continue servicing my BMW there.
TrueCare was recommended by a family friend and I’m so glad to have found them! I had my oil changed and my left drivers side axel replaced. When a new noise popped up on Friday evening just as the shop was closing I was told to come back right away. They fixed it in 5 minutes. Great service, people, and results. Highly recommend.
Dave and his growing team at TrueCare are exceptional. Ive never had a guy but he has been our familys go-to for all things automotive since we discovered him in Cameron Park. Hes upfront with costs, always providing an estimate; hes consultative and makes professional recommendations without pressuring you to make repairs that arent necessarily immediate. This level of transparency is extremely refreshing. I would recommend their services to anybody.
I have found Dave Long and his staff at TrueCare Automotive to provide consistently reliable, comprehensive service for all my vehicles. In addition to quality compliance with manufacturer prescribed maintenance. TrueCare conducts a thorough 360 safety inspection to identify any potential problems that might crop up. All findings are thoroughly discussed along with available options. At no time did I feel any pressure to do anything that wasn’t necessary and all my questions and concerns were thoroughly addressed. Communication was outstanding and I appreciate the excellent conscientious service I received.
Dave Long does an excellent service for his customers. His knowledge and Service is exceptional.We found the right Car service for our vehicles. One to five stars I give him six.
Absolutely love Dave at TrueCare automotive. He was able to diagnose a strange noise within a minute and had the part ordered, delivered, and installed within a week. Install took a few minutes and only charged me for the part and a tiny bit of labor. Best mechanic in El Dorado County!
I stopped in for an estimate on an ac recharge and drove out an hr later or so with ac blowing cold as could be. Owner set me up himself and got it handled. Professional and good work. Pricing was great to compared to others I spoke with about the service. I Highly recommend true care automotive.
I had a great experience getting my e92 M3 oil changed. Dave was really helpful and made me feel confident he would take care of my car. I am very particular with this car as I used to managed the maintenance myself for years. He even sent me home with extra oil, which he didn’t have to do. I will definitely come back here.
True Care Automotive is a blessing to me! Dave and his team really went above and beyond! Friendly, effective, and super knowledgeable. After the initial look over was complete, I got a detailed report with photos with any issues to be fixed. It’s great to see the details of what’s going on. The fixed the crazy screeching noise, that was driving me nuts. I will forever use True Care as my mechanic. I recommend to everyone of your looking for True care for your car and well being of the mind.
Dave Long at Truecare Automotive really helped me out with my air conditioning system, unfortunately the system needed replacing, but Dave and his team were the best priced, fully communicative, and the quality work only took 2 days from drop off to pickup.
Dave at TrueCare Automotive is so professional and great to work with. He always makes sure you’re informed and aware of time and cost both before and during the work being done. We’ve had both our cars there and our older 2004 Mercedes had lots of issues and in the end is running like new...better than when we bought it! We highly recommend Dave....great guy and terrific business!!
True Care lives up to their name! They truly care that they repair your car properly, professionally and on time! The customer service was the best!!
True Care is quality service! Dave is very thorough and informative. I will continue to maintain our vehicles here and recommend this local business.
Great communication, great customer service, extremely fast service. Everything was great. Seems price may have been a bit high compared to other vendors but nothing drastic
Professional service, fair prices and good work. Pleasant experience. Would definitely recommend.
I had my car towed to TrueCare Automotive for mechanical issues. They could not duplicate the problem once they had it and their diagnostics did not reveal anything causing the mechanical issue. The ran diagnostics as well as doing a visual inspection of the vehicle. Despite all this there was nothing found with regard to the vehicles need to be towed. TrueCare empathised with the fact that I had to tow the vehicle in and did not charge for any of the diagnostics.Fortunately, due the scope of their visual inspection a couple of other issues were discovered. What I really appreciated about their findings was they didnt just tell me about it. They provided photographic evidence in a written report via text and email with hyperlinks to the report so I could inspect the photographs for myself.They didnt just give me a bid for the work, but advised of it and left me with information to decide. I reviewed the report in its entirety and chose to have some of the work completed. Their prices were very fair and they kept in communication as the work was done.I got the car back and have driven if for a couple of days. I am very pleased with the work and have noticed an improvement in the vehicles operation. I would highly recommend TrueCare. They have definitely become my shop of choice for all future mechanical needs.
I’m not one to typically do internet reviews but I had a great experience here. Our family car died on the freeway on the way up the mountain and I had to find a local mechanic to diagnose the issue. It turns out we needed a new engine but couldn’t afford to put one in so we had to sell the car. The management here was incredibly gracious and understanding with us as we figured out what to do, leaving our car with them all the while. If I lived in the area I’d definitely make this shop my regular mechanic after what I experienced.
TrueCare Automotive is an honest shop that does outstanding work. David is a knowledgeable mechanic who charges fair rates and gets the job done on time as promised. He explained everything in simple terms and includes a service where photos are provided of the damaged parts to be replaced. I have had my share of auto repairs over the years and this was my first time having my vehicle serviced at TrueCare Automotive. They have EXCEEDED all of my expectations in their Professionalism, Integrity, and Quality of work. I HIGHLY recommend TrueCare Automotive. It is clear that they take pride in the work as if it were their own vehicle and make a point to provide excellent customer service. I have finally found a trusted Mechanic in the area and I will continue to bring my vehicles here for upkeep and repairs.
Honest and trustworthy. Went above and beyond and exceeded expectations. I highly recommend this shop.
Great customer service! They explained all the work that was needed, in an understanding and informational way. Showed me the piece that were replaced. And all around nice guys! Thanks!
TrueCare was recommended to me by somebody very knowledgeable about local mechanics. I used them to repair my Toyota hybrid. Their quote was competitive with other shops including the dealership. Their work and communication was spot on. I would trust them with my car again.
Had an emissions issue. They fixed it at a very reasonable cost. Dave was professional, knowledgeable, and courteous. I will be using them again.
Highly recommended mechanic. If you want it done right this is the shop.
The owner is fantastic and the car is running great! Thanks for everything!
Very professional. Diagnosed and repaired the issue with the brakes. Cooling system flush and oil pan repair. Priced fair and turnaround appropriate for type of work done. I would not hesitate to use Dave and his team for any vehicle repair. Highly recommended.
Overall a very good experience. I will be tacking my vehicle there for future repairs.
My car broke down as I was passing through on my way home from Tahoe and David at TrueCare was able to fit me in and get me back on the road quickly. He was honest, knowledgeable, and the price was fair.
I took my car in for the $30k mile service. It was done timely and very efficiently. I asked for information about an update for the navigation system and Dave took the time to research it and printed the information for me. I will definitely return to TrueCare for the next service or repair need.
Dave was great. Diagnosed the problem immediately and did repair the same day. Fair price and great service.
Dave has been working on this recall part that the previous owners and the dealer did not fix. Im ready glad he is working with me on such situation.Thank you Dave I cant wait to get my car back with AC.
David was great. Very personable and did great work at a reasonable rate! Had a high mileage BMW with a major oil leak. Highly recommend!
Trailer lights connector was not working and Daves shop took care of it within 2 hours of dropping it off. Would recommend Truecare to averyone.
Great customer service. Prompt on time and honest. They wont steer you wrong.
Dave does a wonderful job, very honest and caring and has worked on a few of my vehicles. Will keep coming back!
We were exceedingly satisfied with the very professional service we received from TruCare Automotive. David listened carefully when we described the issues I was having with a clunking noise I was hearing when driving my Subaru Outback over bumps in the road and the low beams not being bright enough at night (turns out the lights had been installed improperly) in addition to the regular servicing the car needed. I am delighted that my car runs better, I can see the road better at night and no more clunking on bumpy roads. We will be using TruCare Automotive for all future servicing of our vehicles. Thank you Truecare and David for the excellent service you provide.
This is an excellent auto repair shop. I am a returning customer. I had a rough-running engine along with a Check engine light on the dashboard. Dave and his crew explained the issue, handled the problem, and were super reasonable. If you need repair work, I would consider this place.
Drove by to ask what it would cost to replace my PVC hoses if I brought them parts, was at the end of their day Friday saying I would be happy to come back Monday but he was willing to take care of it right on the spot so I went over to OReilly really quick (felt like it took OReilly longer to find the right hose type) got the hoses and back to TrueCare was done within 30 min overall very reasonable price. Will definitely be taking my truck back here for more service needs.
Dave and TrueCare automotive went above and beyond what they needed to do for my vehicle! I will definitely be bringing my vehicles back there, and thank you!
They did a great job helped me right away when they were super busy definitely recommend this business.
Came in for engine coolant issue and a nail in a tire
Really great experience. I’m not really a car guy, so I value finding a shop that I feel I can trust. David was responsive and courteous. He looked over the car and let me know what was urgent and what could wait. I always like it when I don’t feel that I’m being sold on services I don’t need. The work was excellent. I’ve found my new shop!
What a wonderful experience! My AC compressor had to be replaced. I was lucky enough to have a friend install it but then it came time to have it recharged. I was disheartened with the recharging prices I was getting until I happened across TrueCare in Cameron Park, while doing a google search. So, right from the first phone call with Dave until I walked out the door with the AC working, (at a VERY reasonable price), I am delighted with TrueCare! They are professional! They are reasonably priced! The office and shop are clean! They got my job done quickly! I am grateful! Thank you Dave, I will be spreading the word about your excellent business! Vicki
A BLESSING! If you need a Honest, Knowledgeable, Caring Mechanic to work on your car. You just found one. Thank you so much for everything David.
Nice to have a repair service that you can trust. Even better that they know what their doing
Honest, Professional, On Time. Wont go any other shop with our family cars!
Dave was amazing and went above and beyond to help me with a headlight assembly replacement. He definitely earned a loyal customer. Thank you!
Very friendly, quick, efficient service. Highly recommend TruCare Automotive. Dave was awesome!
I’m so happy to have found a new automotive care company! They come highly recommended by my neighbors - and I see why! I plan to bring all my cars here.
Excellent service, fast & efficient & friendly staff.
Great communication, professional and great service.
Transparent about what is worth fixing in our aging cars. Let us understand the problem and advise on how daily car care and what to watch for helps with the efficiency of our vehicles.
Always very professional and we trust TrueCare with all of our vehicle maintenance. Honest, reliable and affordable. They do business the way it should be done.
Dave did a great job on my car which was exhibiting the worst kind of evil spirits intermittently. he got me right in and had my car back to me very quickly and actually came in under his estimate of cost. I definitely have no problem recommending TrueCare Automotive to friends.
Absolutely love this place. Went in for a metal grinding noise going over bumps and such in my newer Toyota Corolla, everyone (Friends / Online) kept telling different things of what was wrong so I took it to Dave at True Care Auto and we went for a test drive and he found the problem within 25 mins. Turns out that my after market rear brace bar was loose, he charged me with a great price (way less than anyone I called wanted to charge me for a diagnostic) and it felt like he truly cared about me and my vehicles issues and now my car sounds perfect again!100% will be going back to him for any future issues I have on my car! No questions asked.
After the service was done, they even fixed my battery terminal bolt that that no good Autzone broke just to make sure it didn’t cause me any issues.
I had Dave at True Care diagnose my Volvoafter I had another repair shop do a diagnosis. The other shop quoted me $2500 to fix it and said it would need to be recalibrated by a Volvo dealer - more $$$$ that I didn’t have.Dave diagnosed my cars problem was just a blocked cat converter. $195 to fix it!Thanks to Dave for doing such a great job of checking everything out and finding the problem! So grateful for this place!
The car I brought in needed a big list of repairs. This place helped approach the repairs strategically to avoid putting too much money into things that would be pointless based on how certain repairs pan out. The owner, Dave, kept strong communication the whole time, and even stayed after hours so I could tow the car there.This is the second vehicle of mine Dave has repaired, and has been quality work every time. If you are looking for an honest, and top notch mechanic, look no further. True Care Automotive is the place.
Replaced Prius hybrid battery along with some minor repairs. Great customer service, affordable and honest.
Great place and very thorough and honest. I will bring all my cars here. Dave was extremely helpful.
Good communication and explanation of issues they found with my vehicle. Gave me options and advice. Performed the work in timeframe promised. Cost seemed competitive.
I purchased two after market bed steps for my Ford F-150 that mount on the frame just in front of the rear wheel well. I figured I could do the installation myself, but after crawling around on the ground and contorting my body around the rear wheel for more than a few minutes, I decided I am getting too old for these kind of gymnastics.I made an appointment with TrueCare and brought my truck into have Dave Long and his crew install my steps. I have to say that they did a great job. Dennis made the installation look so easy and even corrected my poor job of pre-assembling the step fixtures. They are a very professional crew and I know where to go in the future for any more work I need done on my fleet.
TrueCare Automotive took care of my truck when no one else would. They keep me informed of every step they took to fix my truck. TrueCare is the best. I will always bring my truck to them! Thank you TrueCare!!!
Excellent and professional Service.
They were super nice, professional, and told me what they had to fix on my car and why it wasnt working they way it should be. Overall it was a very good experience and I will definitely be coming back if I have any other issues with my car.
Very professional and on time ! I will definitely go back !
My car was having major issues and needed repairs and routine maintenance. They fixed the brakes, repaired the electrical, and performed necessary maintenance swiftly. They were professional, transparent, and super responsive. We will keep coming to them to take care of our cars from now on.
Dave Long is that rare business owner that has the customer’s interests truly at heart. He gives you options and never pushes work that isn’t immediately necessary. I completely trust him. Excellent in every regard.
I have a 2008 Accord that has needed a few things fixed and or replaced. They are always accommodating with their appointments and very reasonable with their prices. David and they guys do their best to get you back on the road quickly and safely.
Excellent feeback regarding issues on car with pictures. Car had timing belt replaced and was finished when promised. Dave gets a 5 star!
Best experience Ive ever had at a mechanic. Dave is great -- he sent me a full report of my cars condition, including pictures! Very helpful.He recommended several repairs that were all very reasonably priced, and was responsive via call and text. At one point, after further inspection, he even mentioned that a repair he had previously recommended actually wasnt necessary! Ive never had a mechanic do that, usually they just bill you unnecessary work!Ive been to a lot of mechanics, and Ill never go to another one thats not Dave.
Dave did me a big favor by fixing my wifes window on her car since I couldnt get it done. Dave took me in right away and had it fixed in no time and the price was great! His shop is clean and organized and the staff was helpful. I will be back when I need more service. Thanks Dave for helping me out.Jeff
Took my truck in for a transmission issue. They went above and beyond and thoroughly went through the truck pointing out other issues that will need to be fixed post transmission. Dave wanted to give me a good idea of the amount it would cost to keep my truck on the road so I could decide the worth of the truck before I began with the transmission. The truck is older and has over 200k miles so I really appreciated the up front honestly rather than just fixing my first problem and then listing more. Highly recommend this shop!
I have been to 2 different shops that couldnt figure out my problem took it to TrueCare figured it out in few hours had it fixed by next day .
Dave is honest, knowledgeable, and professional. I highly recommend TrueCare Automotive!I brought my 2006 Lexus to TrueCare Automotive to get the timing belt replaced. The dealer said it needed replacing when I had it in for servicing. Dave checked the car and saw when it was done last. He calculated that it should still be good for another forty thousand miles. That made me so happy! This saved me $1,100 that Dave estimated would cost me to have it done at his place. The Lexus dealer wanted $1,800 to replace the timing belt. I also had Dave do an inspection of the car and he found a small radiator leak. The dealer never found this. The engine was also running loud and Dave was able to fix that problem without charging me.This is the place to go for a trusted Mechanic. I brought my car here because of all the five star ratings, and Im glad I did. Thanks TrueCare Automotive, You guys are the Best!
Dave answered my initial inquiry promptly with knowledge and professionalism. He was honest with the work that needed to be done and straightforward with all of the procedures. Plus I got a full inspection/report complete with pictures and written information about my vehicle. I don’t know of anywhere else that does that.
Diagnosis of electrical problem:Dave was successful in finding the source of an intermittent horn problem in my Explorer. He was patient, dedicated and very professional. I highly recommend him.
I took my suv in and they found the issue right away. I do love the fact that they also send pictures and list other problems. Very professional, highly recommend.
I have worked with Dave on several different occasions and have found him to be knowledgeable and honest. I would recommend this shop.
Dave and his team at True Care Automotive are awesome! They are always clean, sharp, professional and their integrity and character shine brightly.Thank you Dave!
Dave runs the most honest and competent automotive shop in the area!
We have an older car with many miles on it - we are trying to keep it healthy as long as possible - we couldnt have done it without the help of Dave at TruCare and his staff. . . always willing to help, very knowledgeable, and at a good price. We trust them and would highly recommend them.
Courteous, professional and reasonably priced for a synthetic oil change.
I have taken all my cars and trucks to Dave at True Care Automotive. When I drop any car or truck off I know they are in good hands and we are always satisfied when they are done and always in a timely manner. I highly recommend True Care.
Clean and friendly environment. Dave was very professional and up-front with cost for repair and time frame for repair. Thank goodness- parts were on hand so service was expedient. I know nothing about cars and have been taken advantage of in the past. Dave was honest and I highly recommend TrueCare for your automotive repairs.
As a woman Im very pleased with the quality of work theyve done to both of my truck and my Camaro! .... At first I was kinda worried about them working on my car but then I was very pleased. I used to drive all the way down to Folsom chevrolet for my car maintenance, now all my vehicles maintenance will be @ TrueCare Automotive .. I feel better supporting my local business. 😎 Thank you Dave. 🙏
My wifes car had a really bad misfire and after just listening to the car Dave was pretty sure it was a coil, however he did a full electrical diagnosis and found that number 5 cylinder was misfiring and it did indeed have a bad coil.. These guys are great ...
I actually towed my car 30 miles because TrueCare was offering to fix my car at a fair rate (got a quote for double at another location) . True Care was EXTREMELY honest. It is hard to find a good mechanic, but when you do, you drive far to be put in caring hands. Thank you Dave, the honesty, research and care was amazing.
Great service from experienced guys who aren’t pushy and considerate about financial concerns.
Dave responded quickly to my email. Offered to do an inspection for the problem the next day. Parts were ordered and problem fixed on day 2! Very professional, explained everything and very reasonably priced. I am happy to have found TrueCare!Sheila
Dave Long is an excellent Mercedes mechanic. He correctly diagnosed our car’s issue, provided a clear, detailed estimate, and got the car back on the road the next day. When Dave fixes a vehicle, it stays fixed.
What a refreshing experience. Not only did they fix the leaky heater hoses, but the TrueCare team did a thorough inspection. Sent the report with pictures and told me that I should be aware of the issues, but didnt need to fix anything right away. I appreciate knowing and further appreciate not being pressured into doing work that can wait. Shop rate is fair and they didnt jack up the price on the parts. By far my best experience with a repair shop in the EDH/Cameron Park area. I also am impressed with their use of technology. Makes communication easy and transparent.
👍 great