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Ridgeway Automotive Inc
585 Frederick Rd, Catonsville, MD 21228, United States
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Ridgeway Automotive Inc
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Lu
Review №1

Jesse, Sean, and the their team are always professional, timely, and helpful. I take my 2006 Audi A4 here any time I have any concerns or any routine maintenance and they always do their best to offer honest and helpful advice or work and do it in a quick turn around. I strongly recommend taking your vehicle here

Vu
Review №2

Good service, done before they said it would be (they said Id get it back the day after I dropped it off, but they got it done the same day). Great communication about any additional issues with the car; they always follow up to make sure my expectations were met, etc. Would recommend.

Ch
Review №3

Jesse and the Ridgeway Team are top notch! The customer service and honesty cannot be over stated. I will NEVER take my vehicles to any other shop. They never disappoint...

To
Review №4

The team at Ridgeway was great. They fixed a nagging problem on my Enclave that the dealer could not diagnose. They kept me informed of the progress and even finished early. Great job.

Se
Review №5

Many thanks to Sean and Jesse at Ridgeway (formerly Catonsville Auto Park and European Motors in Catonsville). Absolutely my best mechanic shop ever -- always friendly, prompt, willing to explain, and accurate in their diagnoses. Very knowledgeable, very thorough. Even able to find hard-to-get parts for my classic Volvo, or suggest alternatives if parts are not available. HIGHLY recommended!

Sa
Review №6

Been going to these guys since the HAV days. A few locations later and some new faces -- same great quality and service. A trustworthy and reliable mechanic is worth their weight in gold and you wont find any better than the folks down at Ridgeway. Jesse and his team are great and always honest, up-front and never pushy. Thanks for years of great service!

bo
Review №7

Great to have a local shop that provides quality service.

Ja
Review №8

Nick got me right in he was very knowledgeable very kind and that they made me feel very comfortable I would definitely recommend this to my family and friends thank you very much

An
Review №9

I am admittedly not a car guy/expert. I very much appreciate that the team here is honest and trustworthy. They tell me when something really needs to be done, and what maybe I can defer a little longer based on my budget. I appreciate that they let you drop your car the night before, which makes things much easier if you are working around a demanding schedule. They are proactive in their communication, and always shoot straight. They do quality work, and I am confident my car has been running for so long not only because of the quality of the initial build but also because of their excellent service. I have no intentions to take my car elsewhere.

La
Review №10

I found Jesse, just in a Google search for BMW mechanics near me. Jesse is very professional and attentive to your concerns, i asked a million questions and he answered each one and he makes time even while busy to speak to you. He isn’t all about money, he will advise you on what’s needed at that moment and what you can wait on. He knows THE BUSINESS AND HE IS TRUSTWORTHY. And the work is impeccable and I’m So happy i found ridgeway auto! Thanks Jesse

Ba
Review №11

While they were not able to fix our Radio Head nor get the oil level to read out correctly, all the other services were done very professionally and we are able to use the car without any leaks.

Fr
Review №12

I have trusted Ridgeway with both of my car’s and find them very dependable.

Ji
Review №13

I had a flat tire and needed to get it plugged. I called Ridgeway, at the last minute, and they were able to fit me in that same day. It took about 20 minutes total!

Ef
Review №14

The folks at Ridgeway are professional and communicative. They always make sure I have an estimate and understand the nature of a repair before they begin work. They even take the time to reach out after a repair to make sure everything is ok with my vehicle.

An
Review №15

Did a great job with the Chrysler when it broke down and also enlighten me that I need new stuff done it on the front end

On
Review №16

I was really comfortable and they were so knowledgeable and kind!!!

Il
Review №17

Jesse and the Team at Ridgeway have always provided me with great professional, reasonable and courteous service for my BMW. They are fair and I trust them with my investment, my vehicle.

Bo
Review №18

They do good work and theyre honest people

Za
Review №19

Incredibly professional, prompt, and friendly. Highly recommend them to anyone looking for a repair shop!

Lu
Review №20

Jesse is great and they always do a good job at a fair price......and not until it is neccessary.

Ad
Review №21

Excellent service and genuine people. Greatly appreciated their immediate help today. Highly recommend.

De
Review №22

I took my car in to have the guys look at an intermittent starting problem with my 2013 Honda Accord. The guys examined my car and told me that the grinding noise that i hear is addressed by Technical Survice Bulletin put out by Honda and made a referral to a transmission shop. I appreciate Ridgway for looking at my car to determine that some of the teeth on my starter and torque converter were ground down. They took pictures to show me the damage as well. I trust them.D. Sealy

Mi
Review №23

Got stranded on a highway today with my front wheel locked up. Randomly called the nearest repair shop asking if they had time to look at my car if I towed it to them. Ridgeway team was very friendly and understanding. They made room for me in their busy schedule. They fixed my caliper and I was back on a road in under an hour.

Li
Review №24

Very very good service.Do good work .u can depend on himTo get the job done.I would t go any were elsesNumber one..I tell everyone about ridgeway..Automatic😁😁😁

Mi
Review №25

Always great work and very good prices. Jeff runs a great business. Will continue to go here. Highly recommend it to everyone.

De
Review №26

I decided to use Ridgeway because they are located closer to my house than my previous repair shop. I had 2 cars repaired/serviced before deciding to review. Ridgeway provided as good communication and timeliness as other good auto shops. I will continue to use them because they are located much closer to my home.

Ki
Review №27

Got an appointment right away and had the work done immediately. I was called when work was completed. Pleasant and knowledgeable staff. Great location with easy in and out.

ca
Review №28

We’ve brought three different family vehicles to Ridgeway, and have been very pleased. Not only are they professional, but very honest. As a woman I feel very skeptical when bringing my vehicle in for service in the past, because I’ve felt that I might be taken advantage of because of my ignorance. Going to Ridgeway puts my mind at ease knowing that they will perform a great service, and being honest while doing so.

ja
Review №29

One of the best and most honest shops around. I cant recommend them enough!

Ed
Review №30

They helped with a diagnostic to keep my 240000 mile 08 ridge line movingIts working!

Ja
Review №31

Got an appointment right away and had the work done immediately. I was called when work was completed. Affordable and reliable work with a pleasant and knowledgeable staff. Great location with easy in and out.

An
Review №32

Jeff Holden and his staff are wonderful to work with. I believe that I am being treated honestly and fairly. Thank you for making it great in 21228!

Br
Review №33

Had a flat tire on a motor scooter. Since they were right there I went in for service. Told the guy that I simply needed my tube patched (this tire has a tube). Simplest of jobs. There is only a fork on one side of the wheel, so you dont even have to remove the wheel. Just pop one side of the tire off, pull the tube out and patch it. Then put it back in and add air. I also explained that Im a heart patient and pushing this 200 lb scooter with a flat all the way home would be impossible. I was willing to pay whatever the cost.Service writer said we dont work on those. Not only is that all he said, it seems that he didnt know how to say anything else and repeated it. Not helping a stranded motorist and neighbor is a breach of basic human decency. No vehicle that I own shall ever be taken there.

Ke
Review №34

Excellent repair shop, great staff, affordable service .

Ki
Review №35

Excellent service and Fair pricing

je
Review №36

Awesome experience, Jeff is 💯 professional. I highly recommend you take your vehicle here.

Je
Review №37

Ive been there a few times since Ive been getting a lot of flats lately. Every single time Ive shown up unannounced theyve had me in and out in 10-15 minutes. Theyre fantastic. Id recommend them to anyone. The guy is always helpful and extremely nice. Fair and honest. If I ever have major repairs, Ill be coming here first.

CJ
Review №38

Call Jeff for an estimate before you get work done somewhere else! Dealerships and chain stores never seem to beat his prices and he wont up sell you on a bunch of things you dont need. Top quality parts and work. Ive never had an issue and our family has been going to this family business for decades. Jeff is honest, reliable and friendly. You cant really ask for more.

Fr
Review №39

This is a place where youll get honest and hardworking mechanics. Jeff knows what hes doing. I highly recommend this shop

Ja
Review №40

This place rocks!

Br
Review №41

Experienced and honest. Im glad to have found them and will continue to use them. The owner keeps you updated and is great to work with. I highly recommend Ridgeway Automotive.

Cr
Review №42

This place is hands down the best place to get your car repaired in the Baltimore area. The people there are honest and always tell you exactly whats wrong and give you multiple options for fixing it. On numerous occasions Ive gone there and theyve done free work (albeit VERY minor). The fact that they would treat a relatively unknown customer with such respect and generosity speaks volumes about the place. I highly recommend getting any work possible done here.

D
Review №43

Oil change and replaced battery.

Da
Review №44

I pulled off of 695 with one of my belts shredding and pulled right in to the garage. I explained that I was in a jam and needed to go pickup my kids from school. They had me out of there in just over an hour! Great local garage run by nice people.

Da
Review №45

Honest and competent, service-oriented, stand behind their work. Bring your car in for, say, a major service, and theyll check you car and tell you what you do and dont need. If the plugs are supposed to be replaced but they pull one and it looks fine, theyll tell you to wait on the plugs and save you some money. They treat everybody -- male, female, young, old, black, white -- the same. Highly recommended.

Su
Review №46

Fix Flat - No Problem; Ive gone in with a flat a few times and the service is prompt, complete and friendly. It is rewarding to do business with neighbors who are keeping such a beautiful building in good condition.

Lo
Review №47

Absolutely reliable. I have been a customer for 13 years.

El
Review №48

Great service, fair pricing and extremely trust worthy!

Ka
Review №49

I had a severe oil leak that was found at the Jiffy Lube across the street. It turned out to be a blown oil seal/gasket, and I had no oil left!. It could have totally blown my engine! They fixed it at a reasonable price, and they were very pleasant to work with. Because I wound up driving the car for a little bit without any oil in it, it was possible that my engine could still be damaged, so they had me come by about a week later to double-check that the engine was okay. They put it up on the lift and checked everything out for no charge. I highly recommend them!

La
Review №50

Always feels fair......willing to talk about concerns

Go
Review №51

They have earned my trust. Always been honest with me.

Do
Review №52

Honest! Fair! Superior work. Really good people.

Ju
Review №53

Been bringing my car here for 4 years. Always honest, helpful, and very communicative.

ba
Review №54

Honest and good

ke
Review №55

Always phenomenal

Information
3 Photos
55 Comments
4.7 Rating
  • Address:585 Frederick Rd, Catonsville, MD 21228, United States
  • Site:http://ridgewayautomotive.com/
  • Phone:+1 410-744-4664
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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