Terrible service NEVER GOING BACK, not even for free, jonathan the manager is not professional at all, all they do is dirty your car, horrible service, horrible customer service. They just take your money to dirty your car with cheap soap, they didn’t even vacuum my car, the rugs were put upside down. Nasty people, horrible job . Paid for silver and they didn’t even vacuum my car. DONT GO THO THIS PLACE! They water they use is dirty water and your car is going to be as dirty. The manager Jonathan doest care, he’s just as nasty as the rest of the people working there. When I complained about they car been dirty, the answer was that they are way toooo busy, jonathan said they all they do is wash quickly and thats it, so my question is why offer silver and all the yge other services ? To steal people’s money in a fashion way!!!!!!???????

Only car wash I go to great service.

I took my car there last week, after paying $44.75 to get my car cleaned, very disappointed! It was still dirty, they don’t wipe anything properly, only vacuumed good. That’s a little pricey to walk away and my car was still not clean.

Yesterday, my stepdaughter forgot a pair of AirPods at the sofa in the waiting area, little after she left she noticed she did forget them, she came back to this place and couldnt find them on the sofa, so she decided to track the location electronically which showed that these were still there, the proximity changed to closer as she came closer to the mechanics area. She asked and no one cared. Today my wife came back with her to speak with the manager (named Anthony) who conducted himself with a very poor demeanor and bad attitude, being totally uncooperative. The locator system shows that the AirPods are still there, which might suggest that an employee stole it with obvious complicity with the manager if not him.Response to the Owners response: My wife was only allowed to see the camera recording until my stepdaughter got up from the seat, right at that moment they stopped the video and refused to show who STOLE the AirPods (If you call that to accommodate). Whoever covers for a THIEF is also a THIEF, point blank.Talking about responsibility: The tracking system cant lie (please see the screenshot attached)

The only car wash I go to. I always get full service. They never disappoint.

They were professional and left my car very clean and shining 🌟🌟🌟🌟🌟 all the way. Love you guys 💕

This place is a saver. It saves me time cause I usually go somewhere else in Queens, which they do a great job. But this place rocks price is right your car is clean and ready in few min compare to one hour or hour and half. And smells great.

Came here twice - never had a complaint about the result of the car wash - theyve consistently done a great job. However, todays wait time was ridiculous. I was invited to step out of the car and let them begin the first step of vacuuming. Once I had a car behind me and realized the line was going nowhere fast, I was trapped. If I had known the wait was going to be that long, I would have come another day. Workers must be underpaid because they had zero pep in their step - crazy long line and they just went about their jobs as if it was a normal thing. No apology, no one there working seemed to care. Cashier looked dead to the world.

Great car wash my car came out spotless I would definitely go back very professional and the prices are reasonable I would recommend this place 👌🏻

I thought it only happened to me, but it seems that other customers had experienced the same. I dont use their services anymore because things got lost from my car while servicing my car with them.The management just didnt care, so I took my business elsewhere. I do not recommend this shop.

Its a good place to go..the only thing is you have to physically drive and wait again to have your car wash after getting oil change or inspection. Which can take more time.

Guys here do a great job and definitely will be coming back. My only gripe is the guy asking you what you want is extremely rude, my truck has oversized tires and I didn’t want to do damage to there wash or my truck so I just made sure it would be ok and he got mad but now that I know it fits I will be back!

Got the silver package, the inconsistency throughout the service is incredible... the vacuuming at the beginning was terrible, still have crumbs of idk what in eye sight, then at the end you have a young man leaning on my car, then goes to the dumpster and goes in it to push it down... just to then go into my car and others with his garbage feet to help clean it!? Just disappointed. Gave a tip in the beginning and the end and specifically to a gentleman that was very hard working and never stopped. Wish it was better

Theyre nice people they did a really good job and the prices arent bad.

What ever you need, work on your car or it washed! They do it all!!!! Im always happy when i leave never fell like i got ripped off. Always good prices on the work they do!!!!! Workers are always friendly.

They did an excellent job, but the lines were not managed very well

Good job all around. I wish sold snacks and drinks while you waited.

This Car Wash is very cool and I love the Motor City Wash Works equipment even if they use Evirosoft Foam on wraps. I will be back and I think that more people need to check this place out.

Really good car was interior could have used some more love after I paid 65 $

These guys work hard I usually come once a week and they know me by ny name, goes a long way

They scratched the paint of one of the doors my car, and when I tried to complain to the guys on charge I was ignored, and literally told that they do not have time for that, that it was just a scratch....Stay away from this Establishment, these people have the bizarre idea that they are doing you favor instead of providing you a service for which you are paying for.

Place is usally busy on wekeends which makes wait a bit longer but its worth it, good place.

Great place with Fair prices.the wait was a little long so the owner apologized saying he cant find workers with everyone getting extended unemployment. May 2021

They did a terrible job. Dirt was still on the back windshield and inside the car. Manager Anthony was very rude.

Been coming here for year It just to be a great place to get a carwash but now they dont even care about cleaning your car and for what there making u pay not worth it last time im there no se los recomiendo precios Altos por el labado y ni lo Laban bien Ultima ves que voy

Fast moving considering the traffic. Thorough cleaning. Plus rewards discount!

The exterior wash came out great. The inside not at all. They did a poor job vacuuming and wiping down the seats. The front was good but I guess they didnt expect me to check the 2 back rows of my truck. A waste of $40+.

Oil change was quick and got a frer car wash with it, nice place to go on your lunch break and sometimes theyre busy and wait times are longer but worth it

So good! best car wash around!

Simply the best. Excellent work always done. Professional, courteous and detail oriented, no request to big or small. They remember you by name and face and always provide a great friendly experience. The waiting room is more than comfortable and accommodating. They have great and flexible options as well as policies to keep you coming back. Like rain protection guarantees, and a wash club. Also, they are communicative with specials and discounts but not overly or annoying. Great community company.

Lousy job, unprofessional, the people cleaning my car didnt wear masks, a worrisome situation and high risk of contagion. Never again.

Outstanding detail to attention. Head and shoulders above the rest

Went there for a Inspection with my 2 year old lease and was told that they had to fail it because of suspension problems. I took it to the dealer and they pass it and said that nothing was wrong with my vehicle. The mechanic at wash and roll was trying to get me to fix something that wasnt broken. Reporting them to DMV!

Excellent car wash! Read the comments both good and bad before I went. Decided to try them out. For $24 I got the “Better” car wash, they cleaned my mats and the carpet in the back beautifully. The car came out looking good, they did a very thorough cleaning of the inside. I drive a lot and with the windows open so it gets VERY dirty in my car. It looks GREAT! Downloaded the app and now they have a repeat customer :-) the men and women we very nice, smiled and said hello upon seeing me and that’s a great first step in customer service.

Great place guys real take care of your car

Nice car wash. I left happy and completely satisfied.

Paid $31 for a silver full service package and my car is still dirty from the inside

Very good car wash, fast friendly service.

Overpriced car wash that charges you a fee to use their credit card machine,,,NOT RECOMENDED ...

This place is great! The staff was very friendly and took their time making sure my truck looked sparkling clean. Even in places you dont normally look! I met Anthony too who was really nice and spent some time making me feel like a valued customer. I would definitely recommend this car wash to anyone I know even if it means going a little out of the way. 5 Stars Plus!

I took my car this morning for a wash in and out and they did an amazing job.I am a happy girl.

Had to get out the line to slow

This place is fantastic. Good service, responsive management and they get the job done well every time. The owner really takes the time to listen to the customer and tries to address fairly any issue that might arise. Would easily recommend to anyone.

They are the Best car wash on Long Island!

Average car wash, mid level interior/exterior wash package came to $31.50 after tax, plus a few dollars tip to the crew. No hustle, it took an hour to get in and out.

Great car wash. The managers Mike and Anthony are gentleman. The staff is real friendly and they do a thorough job cleaning.Aside from that, their in-house technician, Saul, caught some minor issues under my car during inspection that could’ve caused me major headache down the road both financially and in safety. He has a great eye for catching stuff that other places didn’t see. He worked very efficiently, which also saved me in labor rate.Great job all around. Thank you.

The Manager here Anthony is very rude and disrespectful, he damaged my car,

Fast service. Nice workers. Receptionist was very helpful.

It wasnt bad...

Very friendly employees that help with any questions or concerns that the costumer has. They also deliver good quality work on your vehicle in a timely manner. I recommend them unreservedly!

The employees, especially Phillipe I am grateful for. Today I came in with asphalt tar on my windshield that I was unsure if it would come off. Phillipe was able to clean my windshield and I am grateful for it. I left very happy knowing that I didn’t need to go finding tricks to take it off and ruin my windshield. Thank you

Place has lots of potential but service is inconsistent. Been here several times and every time is different. Paid for their SUPER wash today and they left the whole passenger side of my interior dirty literally only cleaned my center console and driver area. Wouldnt hurt to get some receptionists with a lil personality either.

I am very pleased & happy i found this place. The staff was friendly & the service was great. I spoke to Michael on the phone prior to my visit & he was so sweet. I was looking for a automated carwash to bring my 3 year old Son through for kicks & giggles. Michael let my Son & i stay in the car while we went through. I will be telling friends & family about this place & i sure will be returning! We had a wonderful experience! 🌟🌟🌟🌟🌟

Fast service, very professional. I as busy but they were moving well!

Fast and clean service!!

The maintenance crew that do the oil changes are very nice, polite, and do the job fast and efficient however the people that are in the front of the carwash are extremely rude and lazy and dont even do that grate of a job, they still left garbage in my backseat, and scratched my rims when they were putting it into the automatic washing conveyor.however the people at the end of the car wash that dry your car and clean the interior are the best by far so if youre looking for a place to get quick oil change with a free exterior car wash then this can be an okay option but if youre looking for just a car wash were you want an actual good job I recommend you take your business elsewhere.

Nice guys and all but a bit pricey. The RainX treatment apparently isnt that good.Dont go for the upsell, spend the extra ten minutes of your life to treat your windows yourself

They do a great job on cleaning your car.

The management in this location is the worst by far. Pray that nothing happens to your rims as management will not take responsibility for anything. I came in for a regular car wash and as my car was about to go in, the manager himseld Anthony pull in my car into the railing and hit the front rim which created a big scratch on the front wheel and minor scratch In the rear. I waited for my car to come out and verified whether or not it was a scratch. After a close inspection of the wheel I noticed that it was indeed a scratch and proceeded to seek for the manager. Anthony went inside to check his video surveillance and had the nerves to lie to my face stating this occurred prior to entering his car wash. You can clearly see the wheel had no scratch prior entering the railing and it was there once passed it, you clearly see the scratch on the video. Please save your time and money and do not deal with such poor management location. Take your business elsewhere where they will do right when is theor fault. Good job Anthony!!!

Awesome place! Quick, easy, clean! Service is great, and Anthony the manager made sure everything was taken care of and more. Made a great service feel personal

Theyre good but the guys that dry cant do a better job

THE best car wash I have ever been!! The attention to detail was unbelievable. My car literally looked brand new when they were done. Great prices, amazing staff. The only place I will go to from now on :)

I come here all the time. Staff is friendly. If they are not too busy they will go out of their way to make you happy.

Place was relatively quick and easy to get in and out. Lobby was comfortable to wait in and I left happy after my bus inspection and free car wash... worth it

Great service, went out of their way to make sure I was satisfied. I don’t usually leave reviews but I liked this place!

Best car wash in town for lowered cars, Ive gone to many car washes and they refused to wash my car because it was lowered. I highly recommended this one for lowered cars and they do a awesome job

The best YET

Very nice, new easy to use apps ! . Love it!

Great car wash. There are options for different levels of cleaning you may want. Both exterior and interior cleaning offered, as well as self-service vacuums. Management is friendly and staff is courteous.

This car wash is such a convenience for me right off work I can get my car clean quick and fast and even have specials for ladies on Tuesday. BUT Whatttt puts them be for the rest FOR ME is the memories they let me create with my son ridding in the car while it’s was getting wash.KEep up the great work

Super friendly staff. Great work. Great service

Today was my 1st time going to wash n roll, they the best carwash Ive been to onlong island, I just bought a used car & I will be returning for a full detail. It was crowded & worth the wait they take they time to clean the inside of your vehicle, the made the mats look new so I can only imagine how the seats are going to look after I get the car detailed, to the Owens keep up the good work & Ill see yall soon for my detail.

They did a great job! Even though I have 4 kids, they made my minivan spotless after a trip to the beach left a ton of sand in it.

I would not recomend this place to nobody. Its the first and last time that i come to this place. They offer free car wash with oil change. Its only exterior. I have been to places you get full service wash in and out. But the worse was that i went to do the inspection. The mechanic they have there change my brakes and oil. He still kept telling me that the car had more defective parts which was not true. He try everything to failed my inspection. Telling me that the car could not pass inspection. He was not honest doing his job. I would not have any trust to these people here. I went to another place car pass no problem. This is the worse place. Keep rolling to another place.

The best car wash in brentwood hands down!!!!!!!!

Different prices, great service. No complaints

Had a great experience there when I got my oil changed. Employees were very nice and the manager even came over and offered me tea or coffee. Would definitely go back for an oil change and when the carwash open.

They are really pleasant over here, reasonable prices and good work.

It was pretty busy last week but the guys still did a great job on my car. I’ll be back soon for another wash!!

Great service! Since my bfs car was filthy from work they really took their time with it. Would definitely recommend! Thanks!!

Nice people very detailed and thorough wash. The experience as a whole was great very professional and the deals are unbeatable. They have a great machanics shop going to bring in my Ferrari for an oil chance

They do wonderful work my Car comes out looking new each time . The staff is very pleasant and courteous take very good care of my car

Reasonably priced quick and good service

They stole my dads cd from the car

Good service

This place had a couple nice guys that did an amazing job at cleaning and took pride in their work but management got real greedy and took away the Uber/Lyft special for the local hard working loyal customers. I been going her almost 2 years and now May 24th they want to take this special away and charge me double the price for the same job i get done 2-3 times every single week.??? Ive spend thousands already here. Not a good idea. Uber/Lyft driver partnersx go to White Glove Auto Spa. Great specials and they look out for us loyals. Right in Commack off the LiE exit where the Lowes is Besides the Gas Station. Not a smart move Wash N Roll. Many Customers lost here!!

Awesome carwash the manager is so knowledgeable! Good prices and high quality service.

Wash was great, car looks like show room new! Employees are polite and attentive. For $35 my car looks amazing!!!

Went to wash my car they did an ok jobBut they stole my AirPods that I had left in the car.I called and spoke to the manager i also went back to the place to look for them n he wasn’t helpful.smh never goin back there no more. Terrible I been to many car washes and I never had a problem like this.

Love this car wash! The staff always does a great job.

45 minutes in line for a so so car wash

Great Work and Great customer service!

Came for an oil change on my lunce break and service was fasst and free car wash, I liked it.

Great job wonderful cistomer service im very pleased. Keep up the good work.

I could have done A better job with a vacuum at a gas station. They didn’t even put the floor mats in the right spots.

GREAT JOB ...HAPPY WITH THE SERVICE

Was in and out in 10 minutes for an oil change, also gave me a free car wash voucher

I made an appointment for an internal detail for today at 8am. I go there and the place is closed. Not a person around nor a car in site. I tried calling (multiple times) the place and no one picked up and it did not allow me to leave a message. To keep in mind it is raining BUT they did not let me know they would not be open or that they would reschedule or anything. I don’t know much about cars and car washes but I don’t think that is a given. If they had time to let employees know not to come in they could have at least let the customer know. Highly unprofessional. If they do contact me and fix this maybe I’ll change my review but this is my experience .smdh

I love the job vacuum they did on my car very clean and well done with the wash too

I love this place always giveMe awesome service never have a problem