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Monster Phone Repair
1495 Lincoln Way E #106, Chambersburg, PA 17202, United States
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Monster Phone Repair

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Co
Review №1

Our family has used Monster for a number of repairs and used device purchase. The staff are very kind and responsive, their prices seem fair, repairs happen in a quick time frame. Highly recommend!

Ca
Review №2

Great phone repair shop. Replaced my mothers S10s broken glass camera back with a brand new one and looks great. We also decided to get screen protectors done here on our phones. Quick overall turn around times for repairs is a great plus.Hadnt seen any bubbles and the prices are very reasonable.Thanks so much for fixing our phone and for doing the screen protectors.Great and friendly business and its employees.Im not sure who would leave a 1 star on this place. We will for sure keep this place in mind.

Su
Review №3

Excellent service. Staff was very accommodating and friendly. Great value. Highly recommend!

Ed
Review №4

Very helpful. They were able to fix an issue with my son’s phone. When we had another concern, they stood by the warranty.

Ti
Review №5

My friend needed her phone screen fixed unexpectedly, and Monster Phone Repair was able to fit us in quickly! They were very professional and nice. Her phone was ready in a little less than an hour, so they’re very fast as well! 10/10 recommend!

Ka
Review №6

I’ve had several issues with my phone over the past couple of months and I have gotten my phone fixed here 3 times. I have had an amazing experience every single time! There is never an issue and they are amazing about the life long warranty! I recommend them to anyone that needs a phone fixed! Inexpensive and super nice staff.

Me
Review №7

Excellent, timely service. Staff are very friendly and helpful. Reasonable prices as well. I would highly recommend and will use them in the future again if ever needed.

Je
Review №8

The guys at Monster repair were knowledgeable, understanding and personable. They took a seemingly impossible situation with my iPhone 11 and completely turned it around quickly and for a very reasonable price. Forget the Apple Genius Bar, I would recommend Monster Repair to all my friends and family.

Iv
Review №9

They did amazing job, got it done in an hour !! Talked to Brian he was super nice and Friendly!! Would definitely recommend!!!!

pa
Review №10

I was able to make an appointment right away. All the guys were very helpful.I would definitely recommend Monster Phone Repair to anyone. Thanks guys for fixing my phone and getting it back to me so fast.

Cu
Review №11

My phone screen was ruined. They took it in and fixed quick and easy. Very good customer service was really easy to set up a appointment. They were very nice!

Ma
Review №12

Had an emergency phone repair need. Matt and Cody couldnt have been more helpful. Price was right as well. Would highly recommend and would definitely use again.

Je
Review №13

Excellent customer service and very knowledgeable. Reasonably priced service. Very nice establishment. Highly recommend for any device that needs service.

Gr
Review №14

I work with Monster through my company so Ive never taken them a personal device. However, they have repaired 19 tablets for various reasons. Anywhere from charging issues to broken screens. We havent had a problem with a single one of them since being repaired. They are both friendly and professional. We always get our equipment back in a timely manner. I highly recommend them for personal or business repairs. Good people for sure.

Br
Review №15

My phone screen unexpectedly stopped working. Verizon referred me to monster buy back and repair. I was not disappointed. They kept me updated and informed on everything. 10/10 would suggest.

ke
Review №16

Willing to make different appointments to get my iPhone fixed. Staff was knowledgeable and prompted to get my phone fixed. I highly recommended them for anything related to your smartphone

De
Review №17

Excellent and efficient service. Couldn’t ask for anything better! Highly recommend for all your go to phone repairs! Thanks!!!

Do
Review №18

The boy behind the counter acted irritated to have a customer from the moment I walked in. I needed my charging port replaced but he said he couldnt help me because he didnt know what kind of phone was in his hand. He told me he needed the model number. I told him of I could just use his phone, I could call the purchaser of the phone and get the model number. He refused and told me the best he could do was sell me a phone to use to call. If you want to be waited on by a human being and not a lizard person, dont go here.

Aa
Review №19

Steve was very well explained very well spoken I understood everything he explain. Cody definitely fixed the phone faster than I thought it was ready it exactly as hour I appreciate their service very much

Do
Review №20

Very friendly, knowledgeable and competent staff. Were able to replace my cracked iPad screen on the save day I dropped it off for a very reasonable price. I highly recommend their services.

La
Review №21

Screens they use arent the same quality as original. My screen just doesnt look the same anymore

Za
Review №22

Easy to deal with...They set me up over the phone with a next day appointment then allowed me to come in early fixing my phone in just one day.They really hooked me up!

Th
Review №23

Easy, fast, high-quality and friendly service, and affordable. The best phone repair experience I’ve ever had.

An
Review №24

I went to monster repair to fix my iphones cracked screen and the gentlemen who work there were very professional and very polite. They checked everything on my phone before they worked on it and they checked it again when they were done to make sure everything with my phone works properly. I will definitely be coming back to this repair shop if i have any future technology problems.

Ke
Review №25

Very fast response via Facebook. Got me in right away! Great prices. Everyone is very professional. Will be returning!! 😊

Br
Review №26

Very satisfied with my experience. They were very quick with replacing my phone screen.

Gr
Review №27

My phone broke while I was in PA. They made room for me to get my phone fixed. They were quick and very inexpensive. Thank you so much for taking care of me!

Ar
Review №28

They were very friendly and fixed my back camera for me in under an hour for a great price!

Ma
Review №29

Was able to fix my daughters cracked screen and make it look like new, plus they replaced the battery! Highly recommended!

Pa
Review №30

Fast and speedy service. I had additional problems that they were able to fix it all in the matter of 2 hours and my phone didnt need to be sent out. Highly recommended ⭐️⭐️⭐️⭐️⭐️‘s

Me
Review №31

Excellent service! Super fast repair and very fair and reasonable price!

Cy
Review №32

Fixed my phone in the amount time said and was very friendly had a great experience would recommend to come here for your phone services

Mo
Review №33

Very quick response. Super friendly staff. Knowledgeable regarding phone repair and only wanting to provide the best service. Highly recommended.

Ke
Review №34

They have fixed my phone everytime I have broken it, which is a lot. The screen works good as new every single time!! Would 10/10 recommend any day. This is the place to go!!

Ma
Review №35

These folks are ACES! Great customer service in a time where many businesses have forgotten how important that is. Thank you!

Co
Review №36

People here we’re great took care of my phone with no problem it was a very great experience would recommend this places to be everyone

El
Review №37

10/10 recommend! Went very smoothly and felt like it went by fast! Thank you!

El
Review №38

Fast, efficient repair. Great customer service, entire process very simple and would recommend for any phone repairs.

La
Review №39

Wonderful work, quick and easy repair. Relatively inexpensive as well.

Ju
Review №40

This place is awesome very friendly and fixed my phone highly recommend

Br
Review №41

They were amazing. Fix my phone in 10min and for a very reasonable price!

Br
Review №42

Very helpful. Always pleasant to work with.

Ci
Review №43

Great experience! I’ve used their services on multiple occasions and have always been more than satisfied.

Da
Review №44

Super awesome to deal with, very informative and helpful..... price so good you feel dirty after...

ka
Review №45

Called first thing this morning. they fixed my phone in under 30 minutes and it works perfect! 10/10!!

Li
Review №46

They fixed my phone in less then a hour and the screen was completely shattered. I would definitely recommend this place for any repairs you need!!!

Co
Review №47

Very fast and friendly service! Highly recommended!

Le
Review №48

Get my phone fixed here every time. They fix it very fast and on the same day

Ca
Review №49

Great staff, quick service, & great prices!

Ch
Review №50

Great customer service! Hasn’t been anything they can’t fix!

Jo
Review №51

Made a phone call this morning, was able to fit us in to a tight schedule and got the phone fixed within a half-hour. Will definitely be coming to this place more in the future, and recommend to anyone who doesn’t want to pay a ridiculous price for a screen repair.

Sh
Review №52

Amazing customer service! They fixed my phone screen in about an hour!

Tr
Review №53

Quick response, price was reasonable and staff was very professional.

Sa
Review №54

Absolutely great service! They were able to quickly replace the battery in my Samsung S8+ at a reasonable price. The employees were knowledgeable and friendly throughout the entire process

De
Review №55

Awesome service, quick turn around! Very helpful staff!

Sa
Review №56

These guys are the best. Professional. Helpful. Understanding. Very nice. Above and beyond. Cant thank them enough. Good prices!

MR
Review №57

Awesome service and fast!!!!! They repaired my iPhone XR screen for the second time now . the guys were super friendly and helpful. Reasonable prices. 10/10 would use their services again

Ho
Review №58

Great fast friendly service!

Ch
Review №59

I was extremely satisified with the work that Steve did on my iPhone 6s Plus it was very quick very clean and extremely helpful I will most defiantly be recommend to friends and family to come here with any phone issues

La
Review №60

First time customer and loved it. The guys were very friendly and helpful. Would recommend to any one!

Al
Review №61

My phone screen was shattered and no where else wanted to fix it but I took it to Monster buyback & repairs and they had it done in a hour. I will never go anywhere else!!!

Ke
Review №62

Professional and informational. Took care of my problem without notice. Very thankful

Cr
Review №63

Great service, professional service and overall great experience

Fi
Review №64

Excellent service and quick and very nice. Helped me with everything I needed 10/10

Pe
Review №65

Great service, friendly staff, would definitely go back!

Ro
Review №66

Appointment or not,they get u done.

de
Review №67

Very nice place. He was friendly and knowledgeable. Took the time to explain difference in prices, but prices were still very affordable.

Se
Review №68

My experience with monster phone repair was a little rocky to start. After a few conversations with the monster employees, they totally took care of my situation!! Thank you MONSTER!!Sean T Boock

na
Review №69

Service was excellent and very affordable!! THANK YOU !!

Br
Review №70

Good time at monster, good service and cool employees 100% recommend

Gr
Review №71

Very patient, friendly, and helpful people.

An
Review №72

Set up an appointment for same-day fix, phone was repaired in less than an hour!

Wi
Review №73

We just had the battery replaced on my wifes phone and as usual, Steve, Ryan, Brian and Matthew did a wonderful job! With a 6 month battery warranty and a very reasonable price, I wouldnt think of going anywhere else. The service was quick and very professional. These guys, once again, are HIGHLY recommended!

Je
Review №74

The guys in here were fantastic and very friendly and helpful! Come see them for all your cell phone needs!!

Ma
Review №75

Excellent service! The staff is very friendly and knowledgeable. They take the time to answer all your questions and concerns. Repairs are quick and done with care. Looks like new and works like nothing ever happened. Highly recommended. I wont go anywhere else. Keep up the great work!

Le
Review №76

Great place. Nice people. Did an awesome job in a small amount of time. Very pleased with them.

Do
Review №77

So so soooo grateful for this repair shop! I debated for a month going here because I’m “cheap” but then I quickly realized you truly get your money’s worth. Ryan worked with me through the whole process of getting my phone fixed. From the cracked screen, damaged camera, and draining battery he took care of it ALL! I knew I could trust him with my device the minute I walked in. He was very understanding and attended to my needs quickly. He was very nice about it all, told me the warranty’s I had on my stuff, and if there were any other problems I had to bring it back IIm. I know this is a long review, but I honestly have never felt valued as a customer at any other phone repair shop on the east coast than at this one. I truly paid for my phone AND the wonderful service that was given to me! Thanks so much for your service!

El
Review №78

Was able to get my phone fix on an extremely short notice. Only took an hour and I’m so grateful for getting my phone back. I honestly can’t live without it

Ge
Review №79

Very helpful and fast service.

Bi
Review №80

I purchased a used iPhone 11 Pro Max from this company. It was exactly as described and the seller was excellent in every aspect of the transaction. Excellent and knowledgeable staff! Highly Recommend.

Cl
Review №81

I called after my phone fell out of my pocket and the screen went black. When setting up the appointment, the sales associate explained all of my options and what to expect when I dropped my phone off. They booked me for the earliest appointment after the parts would arrive. The service was quick and my the screen on my phone looks great! If I need anything else (hopefully my phone will stay in working order and I wont need it repaired again) I will definitely come back here!

Ta
Review №82

I love this place and the staff. They are amazing and reasonably priced. I highly recommend them.

Al
Review №83

Steve is very friendly and fast and honest! Such an amazing guy!

El
Review №84

Just got my iphone screen fixed here! They were super fast, affordable and professional! Definitely recommend. It was so easy to make an apt online via their website!

Ja
Review №85

After having a Samsung Galaxy S10e screen replacement done. I got the phone home and noticed that the used screen I paid $196 dollars for had a deep scratch, I returned the phone to the store and they said they would put another screen in it for $75 more dollars. Needless to say they only put a screen protector on it to prevent the screen from further damage. If you want you high end phone repaired check with other reputable companies before making an almost $200 dollar investment. It’s bad enough that we paid almost $900 dollars for the device and now I get treated like I was in the wrong. Very unprofessional and demanding. I would not recommend this company to anybody that has a higher end device.Edit February 4th 2021I was advised that the part I paid for would be of higher quality. The first time i was quoted approximately $25 less. then when i went in to drop off my phone, they quoted me a completely different price. Youre not going to change my opinion on these people. The truth is the truth and unfortunately many cannot comprehend when someone tells them how they feel. Then they originally wrote a rebuttal claiming i brandished a concealed weapon. When i called then the quickly changed their rebuttal and put what you see. At no point was there ever a weapon involved. Moral or all this, you should have them explain to you that chances are you will be receiving a used part unless you pay a premium for a brand new part which will be bought from ebay. Im not saying they didnt complete the repair, Im simply saying that they were very unprofessional.

Wa
Review №86

Broke my screen this morning at 7 am. Stopped at Monster at 1:45. My screen and battery were replaced in less than 45 minutes while I waited. Steve was highly professional and knowledgeable. Price was right. Can’t say enough good about this place. Next time I break something I’ll be back!

Al
Review №87

Very fast, took 1.5 hrs ! gave discounts and was super afforable

Ry
Review №88

Very knowledgeable and helpful. Was able to fix my phone same day! Definitely recommend to everyone who needs their phone fixed.

Je
Review №89

The local Verizon sent me to MonsterBuyBack & Repairs! All I needed was a battery change in my Galaxy S6, but the Verizon guys said they werent allowed to even try. I called Monster from Verizons parking lot at about 3:30 on Thursday afternoon and was given a choice of appointment times of either 5:00 that afternoon or something on Saturday. I chose 5:00. This place is great! I dropped the phone off, had dinner with my husband at Montezuma Mexican Restaurant a few doors away and picked the phone up afterward for $37.50. That was a great deal, because it wasnt a simple thing to switch out the battery like it used to be on former phones. This one is GLUED to its case and the both the front and back are made of glass. Its a delicate process to get inside the phone to change the battery and although my husband was willing to try, we thought $37.50 was a better choice than possibly having to buy a whole new phone, which, by the way, I will never do again, because the guys at Monster sell used ones for about half!! On the way to Verizon, I was ready to do battle with corporate powers of persuasion to buy a new phone or add to my service (and bill!), or otherwise part with more of my money. I was pleasantly surprised that they sent me to Monster, instead. Monster is two guys - no corporate rules or compulsion - just two great guys who know stuff and are about making an honest living. Go there first! :)

Rh
Review №90

I went in the staff was very friendly took my phone and fixed it had no problem with me having to pick it up later the guy that took my phone insured me it was going to be fixed that day and they also take walk ins I have looked a long time for a place that I can just walk in get my stuff fixed no problem and no huge wait time like months in advance. I will go back there

Ch
Review №91

100% recommend! I called them to repair my camera, they got me in the very next day. They fixed my camera within an hour for a very reasonable price! Totally impressed with this place!

Be
Review №92

Writing this for our family because we have been there lots of times. :) They are very helpful and reasonable and kind to work with. Thankful to have a place like this close by.

To
Review №93

They repaired my phone quickly and checked the phones functions in front of me after the repair. They were professional, friendly, knowledgeable, and quick.

an
Review №94

Professional and reasonably-priced service, and the guys that helped me answered my questions honestly. Ill be back if need any more phone repairs, (and the friendly dogs in the shop are a total plus.)

mi
Review №95

Excellent service.. brought my sons phone in for repair and it was done in an hour. The price was a little salty but will go back if I need repairs

Ta
Review №96

Monster phone repair in chambersburg is super shady and try to take advantage of people I would not recommend anyone go to them

Je
Review №97

Shattered the back of my phone and luckily my wife had used Monster Phone Repair before. Monster is quick to repair, great customer service, high quality repair and not expensive. Only took two days to repair. They are going to be our permanent phone support. JS 2020

Ja
Review №98

I HIGHLY recommend Monster Phone Repair! They were super helpful and friendly and my phone was fixed so fast! Other places I’ve went to for phone repairs took so long and didn’t even fix the problem. Monster Phone Repair fixed the problem and did an amazing job!

Ry
Review №99

Called in about fixing my iphone screen Ryan was the one that helped me suggested replacing the screen. took his advice couldnt be happier! Very quick and great pricing as well with a warranty!

Sa
Review №100

I went in because I had broken my phone over the weekend. It was super fast and easy, and reasonably priced! Definitely recommend coming here!!

Information
13 Photos
100 Comments
4.9 Rating
  • Address:1495 Lincoln Way E #106, Chambersburg, PA 17202, United States
  • Site:http://monsterphonerepair.com/
  • Phone:+1 717-496-8452
Categories
  • Phone repair service
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Mobile phone repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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