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Denver Mattress
2711 N Prospect Ave, Champaign, IL 61822, United States
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Denver Mattress
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Br
Review №1

Justin Adams was a first-rate representative for his company. His knowledge of the products we tried was pointed and valuable. He thoughtfully answered our questions. Nowhere in the process did I detect he was hyping a particular product for his own purposes. Rather, the process was as tailored as it could be to what were our needs for quality, comfortable sleep. He wasn’t pushy or slick. I appreciated his approach and knowledge while making my own decision.

Ma
Review №2

Just got a new king mattress and adjustable bed frame with a 10 year warranty! This sale was an incredibly pleasant experience. The sales associate that helped me out, Xavier Kent, was very helpful and patient. I spent about an hour and a half looking at all the options and finally coming to a sale. You dont have to spend that much time there, but Im a younger guy whos still trying to figure things out. Xavier showed me all the pros and cons to different mattresses and frames to help me find the right fit. I feel that he was very honest, professional, and above all else accommodating. He helped me work out a payment plan with both a line of store credit and a layaway plan. I only spent $200 in store today, but I cant wait to pay my mattress off and get some much needed rest.

Li
Review №3

Justin was awesome and so helpful. Best time I ever had furniture shopping !

Ka
Review №4

I was in and out of the store in 45 minutes! My salesman,Xavier Kent, was helpful,knowledgeable, and welcoming. He shared his own personal story about choosing and purchasing his Doctors Choice mattress. Definitely a gifted people-person! I am excitedly awaiting the day our new mattress will be delivered!Thank you, Xavier.

Bl
Review №5

Was greeted by Justin right when I walked in, I explained what I had and what I was looking for, he showed me several different options that would suit my needs. Haven’t bought a mattress in years, and was expecting the opposite of what I received! I wasn’t rushed, I wasn’t pushed in the direction of anything at all! He showed me around and I had plenty of time to make, or not make, a decision! I will definitely be taking any future business for home needs to Denver Mattress and home furnishings!

Je
Review №6

Justin was great & took time to answer all our questions. Very knowledgeable no pressure sales approach. Would recommend to anyone looking for a straight forward, personal experience.

Li
Review №7

Justin Adams was a great sales guy. Super resourceful and knowledgeable of the products. Also, he was very honest about what was in stock, wait times, and availability. Check him out because theres some good deals. I have bought all my beds, pillows, and sheets here over the last 10 years and havent been disappointed.

Ke
Review №8

Denver Matresss and Furniture Row have always been our go to place. We went in to buy a mattress and go served with details, knowledge, and great customer service. The gentleman helping us was very patient and knew what he was talking about. I recommend this place to anyone. So happy with our purchase!

To
Review №9

Justin was very knowledgeable about the products, friendly and professional. We appreciate the assistance and the information to help us choose the right product for us. Thank you!

Ja
Review №10

Justin was very professional and knowledgeable. No pressure, friendly, and very helpful.

Am
Review №11

We worked with Xavier, and he was incredibly helpful. He listened to what we needed and what our challenges are, and he very quickly led us to a bed that we think well love. He showed us other options, but we ended up with his first try. Denver Mattress will hold the need for us until were ready to take delivery, too. What a great experience!

Jo
Review №12

Very helpful and knowledgeable staff. Suzanne and Xavier were great! Would definitely recommend this place when searching for a mattress.

Ta
Review №13

Denver Mattress is GREAT! I would not even consider making a bed purchase anywhere else. They have no pressure, nice, knowledgeable, sales people who actually care about you. I tell everyone I know to shop at this store because they have the best service around! Thank you for valuing your customers!

Ka
Review №14

Excellent experience with Justin. Very knowledgeable and helpful.

Zi
Review №15

The assistant is super friendly, patient and helpful! She helped us compared prices so that we can get the best detail. Theyre also flexible on their payment methods. Great place with great service.

Ja
Review №16

Anne R. Was very attentive yet she gave us the space to make our own decisions. She knew the products she was selling. She was able to address all of our questions and needs. We got a really good deal and are thoroughly satisfied. Now we wait for our new mattress and adjustable base to arrive.Thanks Anne.

Sa
Review №17

We had a very pleasurable shopping experience at Denver Mattress in Champaign, IL. We were not pressured to buy and were given very informative options in our choice of mattresses. Ann, our sales associate, was very pleasant and knowledgeable. We were also thankful to have the option of delivery and setup for a very reasonable extra fee.

Ev
Review №18

Anne and Justin were extremely helpful in our buying experience. They are knowledgeable, friendly, and make the process simple. Thanks, we are looking forward to a good night’s sleep!

Ma
Review №19

Justin was so kinda and helpful while shopping for our new mattress! He went above and beyond to ensure we got exactly what we were looking for as well as making it as easy as possible for us to pick up.

jo
Review №20

This was my second purchase at Denver Mattress, and Im still very impressed with quality, warranty, and salespersons. Xavier Kent was exceptional! I explained what I was looking for, and he suggested three mattresses that would meet my needs. He also gave me plenty of private time to test the mattresses for pressure points, etc. I would suggest Xavier to anyone looking for a new mattress. He does not pressure you, is very knowledgeable and helpful.

Hu
Review №21

Nice store, super helpful and friendly staff. Was in and out 4 different times, always had responsive but not pushy assistance. Suzanne Cumbow was very lovely in assisting and helped me with some final information that allowed me to pick the right mattress that Im now very happy about.

Al
Review №22

Great service. Very knowledgeable and quick! Easy process and reasonable prices.

De
Review №23

Xavier was wonderful to work with. He explained everything and was patient with our questions. We’re looking forward to our new mattresses!

Ch
Review №24

Anne was the absolute best as my husband and I selected our new bedroom furniture set and the accompanying mattress and pillows. We had our last set from Furniture Row for 16 or 17 years! While we loved the set and it held up amazingly well (through 4 kids!), we are ready for something new. We can’t wait for this new set to arrive, along with a new Eurotop mattress!

Ka
Review №25

We worked with Justin and he was incredibly accommodating and helpful. We were in need of a good deal on a mattress and he worked well with us to get the mattress we needed. He was relaxed and didnt make us feel pressured to purchase anything. My husband and I appreciate how well he worked with us.

Cr
Review №26

Anne was awesome explaining each mattress we were interested in and especially informative with the one we chose. She had us financed within ten minutes and scheduled delivery within a week. Very professional and definitely new her products. Thank you Anne and we will be in touch!

Ed
Review №27

Wonderful experience with the salesgirl Susanne. Very helpful and knowledgeable. Answered all our questions and offered suggestions on how to get the most out of the mattress comfort.

Ba
Review №28

Xavier did a great job at explaining the different types of mattresses. He was very knowledgeable! It was nice that he gave us time to talk amongst ourselves.

Ju
Review №29

I bought a mattress here 2 years ago from the salesman Blake. He was so helpful and nice, and he didnt push anything extra on me. I told him my budget and he found me an extremely comfortable mattress without exceeding my price, which was such a refreshing change since I had just gone to Mattress Firm and the guy there was trying to push me into a mattress over triple my budget and kept telling me I had to act then and there. Such a nicer experience here at Denver Mattress. I had to go in again the other day to buy a mattress cover for my parents (they liked the one I got here so much) and they were very helpful and kind yet again. And while I was there, one of my keys apparently fell off my keychain, so about 30 minutes later they found it and gave me a call using my information from the purchase (since apparently I had been the only person standing at that particular desk) to let me know I forgot my key. Ive had so many wonderful experiences here and cannot recommend it enough.

Ja
Review №30

Justin was great! He took time to talk it out and find the right mattress for a fair price. Definitely recommend.

He
Review №31

I really enjoyed working with Anne and Justin. They really answered all my questions and I seemed to have a lot! They were very friendly and patient. I highly recommend this place very nice to work with. They even deserve a raise 😉

El
Review №32

Ann was amazing! She was very knowledgeable and easy to talk! Very professional and kind. I would recommend others come to her to find the perfect pillow for them.

Sh
Review №33

Suzanne Cumbow is extremely knowledgeable and was very helpful. Frankly, we found a similar product $400 cheaper that wasn’t 4-6 weeks out at a competitor but my wife and I both work in service and we know quality service when we receive it!

nu
Review №34

Justin gave us all the time we needed and provided solid information. I hope the mattress is as good as the service.

Lo
Review №35

Excellent service! They were friendly, helpful and knowledgeable.

Ch
Review №36

Justin has been super helpful with choosing mattress and figuring out the delivery details.

Tr
Review №37

Xavier was amazing! Explained everything in detail. Listened to my needs and wishes and got me the best deal. I really appreciated the knowledge and the efficiency!!

De
Review №38

The buying process was very low pressure. The sales representative (Anne Rutledge) was extremely helpful in explaining the differences between mattresses, the sleep guarantee, buying options- everything. All without being pushy. My wife and I did not make the purchase on the spot but we did ask for Anne’s card. A few days later I returned and Anne wrote up the sale and scheduled the delivery and set up. We could not be any more satisfied with this buying experience.

Ka
Review №39

I had a very easy and pleasant experience dealing with Justin for the purchase of my new bed. He was exceptionally knowledgeable about a variety of choices. I thought I had made my selection but he wanted me to try 2 other models before I made my decision. I am glad he did because my final choice was one of those other choices.

Ed
Review №40

I was received by professional staff that push me really to make decision on buying! Thanks again for the good stuff I selected from your store.

Sa
Review №41

I was in need of a full mattress. My in laws were just in the store and had Xander helping them. They gave me a call and told me to head right over to him. I walked in and explained my situation and Xander knew exactly where to take me to see the mattress. He was kind, informative, covered all the details in a timely manner, and overall was great!

Sh
Review №42

Very friendly and helpful staff who welcome you as you come through the door and provide excellent customer service

Fa
Review №43

Great experience buying a mattress here. Blake was incredibly helpful and patient with me as I decided between two different mattresses and took an entire day to make my decision and he was great about telling me about my different choices and explaining everything really nicely and made the whole mattress buying process a lot more enjoyable for me! Great service and great company highly recommend!

la
Review №44

Justin was very knowledgeable about the product and shared his own experiences with us to help us decide on the right mattress and base. He knew a lot about the different features of each kind of material and gave us good information about the bed we chose. He was very patient, kind and funny. GREAT EXPERIENCE.

Br
Review №45

Anne Rutledge was our sales representative. She was very helpful and knowledgeable of the bed and bed frame we were looking at. She was able to answer all our questions. She was not pushy like some salesmen are and we appreciated that so much. She is excellent at here job and she did make a sale with us. We really appreciate her.

Va
Review №46

Xavier helped us find a great mattress and we got a great deal!

Fr
Review №47

Justin was very helpful to my young daughter in picking out a new mattress. No high pressure sales tactics, just helpful guidance.

De
Review №48

Xavier was very professional. He was honest, wasn’t pushy, and he knew the product line well. We had a great experience working with him.

La
Review №49

Ann was very friendly, and acknowledged us promptly. Ann was very informative about the different products that we ask about. She was professional and not at all pushy about selling us a mattress. We would highly recommend our friends or relatives to Denver Mattress, if they are ever in need of a new mattress, They should definitely ask for Ann!

Re
Review №50

It was great to work with Justin at Denver Mattress. I bought a mattress from them a few years back and the customer service was excellent. I went back this year to purchase my second mattress and it was just as I remembered: excellent service paired with a comfy product! Awesome team.

Mi
Review №51

Very easy experience! Anne was knowledgeable and helpful and has wonderful people skills.

Dr
Review №52

Justin was incredibly helpful. We were able to find exactly what we needed and we feel great about the price too! Overall great experience. Thank you, Justin - someone should give this guy a raise 😉

da
Review №53

Justin was amazing! He answered all our questions, dropped everything he was doing, and was able to setup next week delivery. Cant say enough about how positive of an interaction we had at Danver Mattress and the entire Furniture Row in Champaign, IL.

Ne
Review №54

Fast and friendly service. Anne was very knowledgeable and was able to set up delivery on a day that worked with our schedule. She was very patient with all of our questions and definitely knew her product! Will definitely shop here again.

Br
Review №55

Justin Adams was amazing with our purchase. He took his time and worked with all the questions we had. Buying a mattress is a big purchase for any household. I would recommend Justin @ Denver Mattress for anyone looking for a good nights sleep.

Ch
Review №56

So helpful! Took the time to explain everything to us.

Mi
Review №57

Justin and Ann were very personable as well as knowledgeable about all things mattresses. We were very impressed!

Ka
Review №58

We worked with Anne Rutledge, she is the best!!! She answered all of our many, many questions with patience and worked with us via email to price match and do everything she could to make us happy. We will definitely seek out Anne again! She was a joy to work with and a pleasure to do business with!

Da
Review №59

Returning customer. Happy with the service. Very helpful.

Su
Review №60

Justin delivered exceptional customer service. He took the time to explain all of the options that are available. I would highly recommend seeing Justin at Denver Mattress in Champaign for your next mattress purchase.

Mi
Review №61

Xavier was helpful and easy to work with but not pushy or overbearing. Would recommend doing business with him

Ja
Review №62

Justin at the Champaign IL Denver Matress is wonder. He is very knowledgeable with the products they sell and is very helpful at meeting your individual needs. We have make purchases through him before including a king adjustable bed a few months ago that we love. Today we decided to upgrade our mattresses and again he helped us make a informed decision with no pressure and lots of patience. We are looking forward to our new mattresses which are do to arrive in a few weeks. Thanks again Justin!

Ge
Review №63

Very helpful and knowledgeable staff. No pressure sales pitch. Helped me save 100 bucks.

An
Review №64

Went in to buy a mattress and they had the right amount of brands to choose from not too many and not too little not overwhelming and confusing In different degrees of firmness to softness. Justin is very knowledgeable about the different brands, features and quality.

Au
Review №65

Thanks Anne for the excellent service! We are looking forward to our new Purple matress!

Ma
Review №66

Walked in and got what I wanted in less than 5 mins. Perfect experience.

Sa
Review №67

We had a great experience, got a very fair price on our mattresses, and Justin was very professional and helpful.

Ak
Review №68

Great service, was in and out with a mattress frame I needed

Jo
Review №69

Anne Rutledge assisted us with the purchase of a Purple mattress and a powered base to go with it.She was very nice to us, answered all our questions, and took her time completing the sale to ensure no mistakes were made. Anne was not pushy at all while we tested different mattresses and bases which was very nice. We had visited a couple other places in town before visiting Denver and we felt like the employees at the other locations were just going through the motions and weren’t really interested in getting us what would be best for our comfort.Anne treated us like people not numbers.

Sh
Review №70

Blake, Justin and Matt were great! We wanted to upgrade to a bed with an electric base as well as replace our old recliners. We had a great experience at Furniture Row. We were given wonderful information to help us decide what type of base we wanted. We never realized the choices we would have to make! They made it easy based on our needs. Instead of buying recliners we bought a reclining sofa. We love it. We will be back for future needs! Thank you

Mi
Review №71

Love this store. The manager is great. He’s been very helpful over the last couple of months pointing me to the right mattress.

We
Review №72

Great experience, very friendly and easy to work with. Was very knowledgeable with everything and did not push anything. Will keep shopping for sure.

Ca
Review №73

I’ve always gotten great service at Denver mattress. Justin is very nice, patient and answers all of your questions. Great service!

Jo
Review №74

The sales staff were very helpful and easy to work with. They helped us get the best deal on the mattress we wanted. We would recommend checking Denver Mattress out if you are looking for a new mattress.

R.
Review №75

Excellent customer service. I had a pleasant experience doing business here. Will return in the future.

Ri
Review №76

Justin was very helpful in wife and I choosing a mattress. She has medical issues, and he worked with us to try to get to get the perfect mattress for her condition.

Em
Review №77

Ann did a wonderful job helping me purchase a new mattress set for my son over the phone. She was very knowledgeable and quickly helped me narrow down my choices. The whole process took less than 15 minutes. I highly recommend Denver Mattress.

Ka
Review №78

Everyone was super nice and we found the perfect mattress!

Sh
Review №79

Justin Adams at the Champaign location did an amazing job with helping my mom and I to find the perfect frames and mattress for our kids! He was very nice and friendly and professional..excellent customer service!!

Mi
Review №80

Justin was an excellent salesman and very helpful in assisting us in purchasing the perfect mattress.

im
Review №81

Coming back the second time. Justin was great.

Ki
Review №82

Husband and I was just browsing. We sat on the purple mattress and Ann came over to check if we needed anything. She was very knowledgeable and informative when answering our questions. Very happy with the service we received from her. Can’t wait for our mattress to come in!!!

Mi
Review №83

Blake gave us wonderful service and answered all of our questions. The choices were great to choose from and having our mattress choice in stock at the store is 100% what also sold us!! Im looking forward to better sleep ahead on our new doctors choice elite eurotop. Thank you!

Sh
Review №84

Justin was very knowledgeable and great to work with on our purchase. We highly recommend him.

Ni
Review №85

Justin was a great salesman. He gav.e very great information on the variety of mattresses that we took interest in. He is worthy of a raise and supportive c...

Wi
Review №86

Justin was very knowledgeable and low keyed in his salesmanship. He made me feel comfortable about taking my time trying out various different beds. No high pressure or trying to steer me towards any certain mattress, just told me to go with the one that really felt the best to me. He also took plenty of time to explain everything about the bed and the warranty, and how and where to get service on the adjustable frame, if I ever needed it. Now, if the delivery and set up goes as well as the buying experience did, I’ll be able to truly say that this was the least stressful mattress purchase I have ever made in the last 45 years.

To
Review №87

Had a great time shopping for a mattress .sale agent was very helpful and gave great advice.

Kr
Review №88

To dangerous for my wife and I to go out so we shop online but the salesmen we talked to about a mattress we were thinking to buy were very courteous and helpful in answering all our questions so we bought the Drs Choice eurotop mattress. We are satisfied up to this point. Delivery is Tuesday the 5th. So far so good.

Bo
Review №89

Our sales person Justin Adams did a phenomenal job helping us. We ended up walking out with a purple mattress 2 and couldnt be any more happy with our purchase!

Ja
Review №90

Shopped around a few mattress stores in town thinking we were going to buy a Purple Mattress, but ended up liking the Doctor’s Choice Elite much more. Anne at Denver Mattress was super helpful and patient as we tried out different options. We are very happy with the process and looking forward to getting our bed.

Al
Review №91

Justin was amazing and very knowledgeable about the products, made finding exactly what we needed so easy!!!

M
Review №92

Anne was super helpful in assisting us in finding a new bed. This wasn’t our first purchase at Denver Mattress and definitely won’t be our last.

Sa
Review №93

My fiancé and I bought a purple mattress from here in December and we came back two months later for the power base! Justin helped us out both times and made both experiences very easy and enjoyable!

je
Review №94

Great place. Blake took very good care of us.

Ri
Review №95

Anne and Blake were both very helpful and knowledgeable. I was able to find the perfect pillow!

Ja
Review №96

I had a great experience shopping at this store. They had a nice variety of mattresses within my budget and the salesman was helpful with the questions I had, but for the most part left me alone to try out the mattresses. We ended up going back the next day to make our purchase. If youre looking to try a variety of mattress types in a low pressure environment, Id recommend shopping here.

Ja
Review №97

I just got done purchasing my new tempurpedic mattress and base from Justin, and let me tell you what a fantastic experience it was. Justin did not try to upsell us or push us into any direction and was super knowledgeable. His manager should buy him lunch for being such a awesome salesman.

Ra
Review №98

Jose is awesomeness! Hes helps us and my mom whenever we come in. Hes super patient, knowledgeable, and always there to help.

e
Review №99

Went mattress shopping 10/24/2020 in Champaign IL. Justin was a great help. He answered our questions very thoroughly. We ordered just what we needed with his help. Looking forward to the delivery of our new mattress.

Tr
Review №100

We had an excellent experience buying a new bed at Denver Mattress. Anne was extremely helpful and patient with us. She answered all of our questions and was always friendly. She helped us get the most bang for our buck too!

Information
54 Photos
100 Comments
4.9 Rating
  • Address:2711 N Prospect Ave, Champaign, IL 61822, United States
  • Site:https://denvermattress.furniturerow.com/locations/Champaign/IL/100033?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 217-351-5512
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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