Got put on hold for 15 mins and got hung up on. Called back told them I got hung up on and not sitting on hold again and they hung up. Went up there, and there is one guy working taking his sweet time and 2 other employees sitting around in the back doing nothing. This is a regular thing every time I need a part.GO TO AUTOZONE ON CHAPEL AVE TO HAVE A BETTER AND FASTER EXPERIENCE! Only gave the one star so that my review will be posted

The staff was very nice! They were amazing and were very helpful. The staff was very informed on their products too.

Every time I go in here their system is down.That means I’m driving there and back for nothing. A waste of my time.

Went there not knowing the name of the park that I needed for my truck.,🤷 The guys did a great job in finding out I was in and out happy with my car part ☺️ Thank you guys for your help five star.

They had the parts I needed at a reasonable price and were very helpful looking up the parts on the phone and in the store.

They made sure I had the right part. It is next to wa wa coffee time.

Needed a battery because mine was DEAD! Shocker!, Their selection was gold or platinum, thats it. The bright side is they had a battery in stock, the dark side is the sticker shock. Walmart is usually a lot cheaper for the same battery. Ok, at least they will install it since they have it plastered all over the windows for free installation. Wrong again! It was too late (like 6:15 pm) for a store that closes at 9pm and 2 employees inside. A job that takes 10 minutes on average and is PLASTERED ALL OVER YOUR BUSINESS AS A SERVICE OFFERED! At least they let me use their tools to change it myself and not have to return the core. Will I recommend, no. Try Walmart and do it yourself if they have the battery.

Parts in stock for less than AutoZone.

Manager refused to help install my battery because he was off the clock and there was no one else to assist. Gave me tools to figure it out on my own in a snow storm and drove away. Not a good experience at all and will never go back.

The guy working nights offered to stay open a little later if I didnt make it in time to get a battery for my truck that had just broken down a few miles away. Very friendly staff

Noticed my rear wiper was shredding, so stopped at Advance Auto. Asked them how to replace, could not get the arm all the way up - he just went out to the car and did it!! Thank you for your customer service.

Ideal place to buy spare parts for your car

Great staff great parts

Always helpful in finding right windshield wipers and they install them for me too. Have a great variety of auto supplies. May be able to get better price on sale elsewhere, but for the convenience of getting the correct product its my go to parts store.

Great place got it done in a couple of days. Pulled up and they was finish on the planed day. Good service and great people. Just be curious when making reservations with the staff, and they will take care of you.

Its well organized. Just ok.

Really great service so far! First time I felt like a car mechanic wasn’t just trying to get the most money out of me that they could get just because cars are not my area of expertise.I got the feeling that Nick and everyone there actually just wanted me to drive safely.

Very helpful staff. Went in one time with a battery issue, battery showed good but could have used a charge. The gentleman at the counter charged the battery up and there was no charge for this service. That’s what I call helpful and caring service.

Excellent service....

Great place and great workers, came in right before they were going to close to get wiper blades and they took their time to install the front and rear blades for me. Thank you Bryan and Christian for the help!!!

Nice place

Just left this location and they might need to hire due to understaffing. The gentleman whom is working this store currently is completely overwhelmed and quite rude. I work in customer service as well, and one thing I know is to never make your customers feel like a bother. I asked for a battery testing as they advertise free battery testing. This man blows his breath says I’m busy, you see I’m the only one in here working. I also watched him walk away from a customer as they were asking a question. This is unacceptable. Hire fast as your current Monday afternoon employee needs help immediately!!!

They dont do battery service anymore

Wants great part and service come here there a young handsome man there name john that the general manager there he gave me the greatest seevice in parts no matter whats i come here no matter what and his staff is a amazing team that backs him up, thanks for service guys we appreciate it alot john.

The only place I can find my favorite air freshener for my car.

I will never go to this Advance Auto Parts store for any of my auto parts needs again, due to one bad experience with an employee by the name of John. I came into the store to buy some cans of R134a, but also inquired about a clutch relay to see if that could also be causing the A/C issues in my girlfriend’s car. Upon inquiring about the clutch relay part, John looked at me as if I did not know what I was talking about. So, I went on my phone to search for a clutch relay part number (which should have been his job in the first place), and he began making rude and impatient gestures, such as grunting, burying his head into his hands, tapping relentlessly on the counter, as if I was wasting his time. I kept my composure and ignored the fact he didn’t know what a clutch relay was, and decided to go ahead and just purchase the R134a anyway (in case I needed it for my car in the near future). Prior to finalizing the purchase, my girlfriend asked if we could use a coupon and started searching for one on her phone. He continued with his rude and impatient gestures, but now it was directed to my girlfriend. This was the last draw for me and told him to forget about finalizing the purchase. As we proceeded to walk away, I told him to better change his attitude. He apologized in a fake way, as if he really didn’t care he pushed business away. To add to that, another employee in the store witnessed this and didn’t even correct his fellow employee. For the company’s sake, I hope this is a one off situation and is not the actual culture they expect their employee’s to follow. After leaving this store, I drove to Auto Zone in Moorestown. They were friendlier and willing to help, which is expected from a respectable business. I will be going to Auto Zone from now on for my auto parts needs.

Bad customer service

I live in this store. Wish income buy everything in it. The workers are always pleasant as well.

The service and price were pretty good.

Easy and convenient location with customer friendly atmosphere, although it has a small parking area.

Usually have I want, in and out. Decent customer service

The employees are friendly and have a decent amount of knowledge concerning auto parts. The store generally seems to be stocked with an adequate amount parts and accessories for your vehicle.

The man there is very nice and funny

The stores general manager is a complete moron! Hopefully the people working at her store dont follow such a ridiculous example of how to interact with paying customers. DO NOT go there unless you want to deal with a unprofessional, pushy, rude, and inept store manager. Funny thing is, ask for the District Managers number and shell give you HER OWN business card....she must think that her customers are as inept as she is. My advice, avoid this store all together, and if you go and deal with her, and have horrible service, and since she wont provide her bosses number, just go online to get Corporates number and make a complaint. Apparently this has been a recurring complaint....Autozone it is from now on.

Family car care center did great service.

They always have the parts you need

Store is always kept clean, the Managers Jon & Bob are great and very knowledgeable

Have a good variety of car parts and accessories. Helpful, knowledgeable employees.

Saturday open 8:00am to 3:00pm

Very helpful & fast service! Thank you ~

Helpful place when I had car problems

Very Helpful and wanted to make sure I had the correct parts to fix my problem.

Nice helpful people, but limited selection and high prices

Commercial managerRich and general manager Mary Lew and Bob are awesome people. Very helpful and knowledgeable. In reality the whole staff is great. Buy a lot of parts for everything from rolls royces and to Cadillac to Mercedes and Chevys here. Always helpful, always get me what I need even if that means spending some time sourcing the part from somewhere other than their back shelves like some other advance autos do.

Good place they have everything you need for your Vehicle here 👌👌👌👌👌👌

Great Customer Service! The one auto store that doesnt look down on a woman!

Mike came out and changed my wipers in the rain!! Didnt even ask. Had the wipers I needed and had me back on the road in no time. Thanks!!

FYI if you have a car that is older than 1995 like I do its an ODB1 car and they cant do a diagnostic test to check out your vehicle. Other than that they can order or do have a wide variety of parts you may need.

They have a reward program.

I had a return. Was fast and easy.

Small but good helpfull staff .

Found what I needed. Nice people.

Helped me get the right bulbs for my car. Great staff

Great bunch of guys so willing to help

Best auto parts experience ever.

Great 👍

Very helpful, nice group of people.

Great deals, big selection of parts.

Awkward parking lot. Most of the staff was friendly and helpful

Manager Mary Lee was rude and unwilling to help after i purchased an item that was defective and had my proof of purchase. She flat out tols me no she wouldnt help me.

Stocked but the wait at this location can be long. Seems they never have enough help at critical times.

Good deals, great service !?

Brian was an awesome help tonight when I was desperate for a part.

Nice counter staff, but not always able to supply the more difficult parts or bulbs you might need

The staff is wonderful and very knowledgeable.

They still carry parts for my 21 year old Subaru. And thats certainly a plus in my mind.

Price was higher than AutoZone, but I needed the part. Too many bad experiences with pep boys so I never checked with them. Wish I had a local OReillys

A auto store with fair prices....

Sounds good quality car parts

Just bad service. Dont ask them questions theyre not mechanics.

Excellent sales people

Had what I needed.

Knowledgeable people behind desk

Staff is very knowledgeable

Fast Customer service

Vella knowledgeable staff

Friendly staff. Need computer update.

Got everything I need

Very helpful

Nice

Always buy my items online for the discount.

Great service

Really nice store

Friendly helpful staff

Great customer service

Very helpful

Helpful employees

Got A+ assistance here!

Affordable

Very good

Good service

The best!

All u need

Great

Good

Pricey.....