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Erlton Bicycle Shop
1011 Marlton Pike W, Cherry Hill, NJ 08002, United States
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Erlton Bicycle Shop
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Li
Review №1

Erlton has been keeping our two road bikes in great condition for nearly 10 years. Theyve helpfully modified bits and pieces over time to fit changing needs and to help us try out new handlebar and brake styles, and gave advice on doing my own maintenance. Theyll offer you lots of options at different price points, always affordable, and generally love bikes and making your cycling experience right for you.

Ni
Review №2

Best bike shop around. Been coming here for a couple years now and have bought multiple bikes from them. Great pricing, especially compared to all of the competing bike shops in the area. The mechanics there know what they’re doing and never charge you for stuff you don’t need. Great overall service. Would definitely recommend!

An
Review №3

Best bike shop! I came here after my old shop closed, and was amazed! Great customer service, they really listen to you, and a fantastic selection of bikes! They have something for everyone here. The mechanics are very knowledgeable, and my bike is better than it has been in years!!! (Thanks Bob G!!)

Re
Review №4

Ive bought my last two bikes at Erlton. The salesman took time to really listen to what I was looking for in a bike and gave me really great suggestions. They were very knowledgeable about what seat and handlebar height the bike should be adjusted to so I could ride comfortably.I try to take my bike by annually for service. They always are very through with a tune up it rides like a dream afterwards!! Very reasonably priced as well.

Gw
Review №5

A great shop with the friendliest employees. Theyre always so helpful and have extensive knowledge of their products. Fantastic experience with the best hometown bike shop feel!

L
Review №6

Very pleasant staff, but not very good with bike repair and maintenance. I got the impression they are more sales based than service. They were also very busy. In July after a 50 mile ride brought my bike in for a yearly adjustment and maintenance. My old shop went out of business so I tried Erilton. It took a week and they put on a new chain. Went for a ride the following weekend and the shifting was off with chatter, no shifting and then jumping gears. About 11 miles in on a trail when transitioning from steep down hill to up the new chain popped off and wedged between the gears bending the new chain. Ive had this mountain bike about 18 years and usually take it into the shop every year or 2. Until now Ive never had it come out of the shop in worse condition then when it went in.I didnt take my bike back and give them a chance to make it right. The shop is very busy with long waiting lines and I didnt want to wait another week plus before I could ride, so I sucked up the 80$ charge. Instead I took my bike to a new shop in Swedesboro near where I work. In 4 hours he replaced the chain and adjusted the shifting back to normal. Rode over a hundred miles since than with no problems.

Gr
Review №7

Great experience purchasing a new bike for my girlfriend. I knew I wanted a hybrid bike for her and the associates pointed me in the right direction and taught me what I needed to know. They were all super helpful and friendly, friendly, and knowledgeable. I will definitely be back for any and all of my bicycle wants and needs! Thanks guys!

St
Review №8

Theyre great. Helpful. Patient. Information. Not pushy, either. I came back to the store 3 times to test different bikes and make sure everything was in order. Didnt even try unnecessary upsells. For a work commute, I needed a basic mountain bike with a kickstand, bottle holder, and safety lights. Thats exactly what I got. Good price. And I love my new bike! :)

Mi
Review №9

Really love this place and Bobby Johnson is the best and most knowledgeable technician Ive ever met period!

Ja
Review №10

Once again the team knocked it out of the ballpark! My thanks to Bob for staying late on a Friday to ensure that I was back on the road first thing Saturday morning. These guys are the BEST!

Ro
Review №11

I bought a new bike here, and am very happy with it. Nice people and great service on my older bike!Three months later: I have some minor problems with the bike, and I bring it into the shop. They adjusted the brakes, the derailleurs, the bottom hub, and fixed a broken spoke I did not even know I had. It was all done quickly and for no charge. Thank you very much!

Mi
Review №12

Super friendly very helpful and didnt try to oversell me on anything gave me exactly what I needed nothing more.

Ka
Review №13

Very busy. Week wait for repair but thats expected. Courteous staff

Ja
Review №14

Great shop-knowledgeable, friendly and accommodating staff, and excellent value for money. Bob and Aaron, thanks for the warm welcome after my move from MN!

Ju
Review №15

Great place. good customer service and quick, relatively cheap repairs. in a way im lucky my old bike shop went out of business so I could start coming herebut, some of the stuff on display here, while better than other bike shops, are still kinda pricey. I would still recommend going online to buy a bike saddle or anything of the sort

Al
Review №16

Best bike shop ever. Bought a bike here years ago and am still riding it. Have recommended to all my family and friends, who have all found the perfect bike for them. Great customer service, and a wide selection of bikes.

Ab
Review №17

Ive been going here for years! I got my first bike here back in 2013 and been visiting for high quality service and passionate staff. I will, without doubt, always recommend this bike shop.

Ga
Review №18

Every time I go see these guys they go above and beyond. I purchased my first real bike from them (Giant) last summer and they put it together, tweaked it out for me, and made sure I knew how to maintain it. I bought all my accessories from them and they installed them all. These guys dont have to do any of this stuff but they always do.Well now Im headed cross country to ride some trails and I need a box to ship my bike in. I called them up and theyre going to GIVE me a box. Okay, so they were gonna throw it away anyway and its not a big deal for them to do it. But its a big deal to me because I REALLY need this box.So hats off to this local business for appreciating the support they get from the community and showing it each and every day.

Ni
Review №19

The owner was very rude. Laughed at the bike I brought in for a repair and said that it would take 300$ plus a 250$ down payment to fix it. Then continued to say that it is not worth anything and I should just throw it away and buy a new one. The bike was my moms childhood bike and I wanted to gift her with a nice repair. He told me just to buy a new one because that my bike was “not worth it”. I bought all of the parts on amazon for under 75$ and fixed it myself. It was pretty easy and took an afternoon. Overall, I had a pretty bad experience.

Ki
Review №20

Courteous, knowledgeable staff. I will drive the extra 20 minutes past more local bike stores to go here.

Me
Review №21

Best bike shop Ive ever been to! Great customer service, you can tell they really like what they do!

Ke
Review №22

Staff is always great not matter how small the issue.

Na
Review №23

Manager spent a long time helping me decide the best bike for me. In the end, I settled for a folding bike. I’ve had it for two years now and could it be happier. I decided to go with what was recommended as this was one of the only bikes of this type made with better quality materials. Now I see I made the right decision. The bike feels as if it was made for me!!! The store gets busy so be prepared to wait your turn. And in turn, you will get the same attention given to those before you.

Je
Review №24

Very impressed by the service, attention to detail, and respect for social distancing. My road bike tire issue was quickly diagnosed and resolved on my visit. Great service and a great team of professionals.

Vi
Review №25

Excellent service. Extremely helpful and a shout out for not only installing the bike rack for free but also, walking me through the set up as well as giving me helpful dos and donts. I highly recommend them. Thanks.

Ke
Review №26

Amazing old school bike shop! Great people who really knows there stuff.

Ga
Review №27

Earlton Bicycle is a long-time business. The staff is friendly and knowledgeable. If youre looking for a bike or youre in need of repairs, the team at Earlton has it covered. They are COVID-19 responsible and make it safe.

Dr
Review №28

America at its best. I have been a customer 20? 30? nearly 40 years.

Ry
Review №29

These guys are very busy right now, but the wait is worth it. I bought a kids bike from them last year and they were very knowledgeable and suggested a great bike. Recently I’ve had to have some semi-technical work done on high end bike, and I could not be happier with the result. These guys know what they’re doing!

Je
Review №30

Their great service put me back on the road in no time.

Ja
Review №31

Friendly knowledgeable staff that wont bust your wallet. Bob Johnson took great care of my daughters bike!

Ch
Review №32

They were supposed to fix my brakes but they pinched the hose and now the brakes are ruined

Be
Review №33

The entire staff consistently go above and beyond to help customers. My bike needed a tune-up; It was ready in no time! I didnt even ask but they offered to help me put my bike back in my car. The best bike shop around!

An
Review №34

Wow I am very impressed with their knowledge

Do
Review №35

They have curb side pickup. You have to put your name down in a notebook and wait to be called. It was very easy but not quick [on a Saturday]. Expect to wait 30-45 minutes if you get there when the list is already one and a half pages long. Good experience!

Ch
Review №36

Excellent job. Fantastic service, great prices.

Cl
Review №37

Erlton Bicycle Shop is perhaps the best source for bicycles, equipment, and repairs in South Jersey. I have gotten multiple repairs done there over the past decade and have been thrilled with the results every time in terms of cost and quality of the work. I have not bought a bike there yet, but every time I go into the store, there is somebody buying their second or third bike, so they are doing something right!

Jo
Review №38

Knowledgeable and friendly staff. The shop was packed, but we had reps helping us every step of the way. We went there to size my wife for a road bike. They didn’t try to oversell anything and wanted to make sure we had the right fit. I ended up buying somecomponents for my current setup, at a fair price... great shop overall. Customer service makes a difference

Ma
Review №39

Very helpful & knowledgeable.

Br
Review №40

I want to give a huge thank you to the staff that works there. Also to the bike tec Aaron who was super great and he got me bike on my two wheels rolling the roads again. Will be a return customer@ ERLTON BICYCLE SHOP .

Ch
Review №41

The shop is fairly small in footprint, but it it jam-packed with bikes, ranging from BMXs to Trikes and everything in between. They were able to fix my bike after i had a close encounter with a front bumper that turned my cranks into a modern art sculpture. Prices were reasonable, and its good to support a local business. All and all a pleasure to do business with.

Pa
Review №42

Great service wonderful friendly staff.

Co
Review №43

There was perfect service I got the bike after one day while other bikes shops made me wait several months for the same bike

Al
Review №44

Excellent service & knowledge. Would highly recommend.

To
Review №45

Fast service reasonable rates

Ta
Review №46

The shop was amazing!! Great customer service at great prices!!

Vt
Review №47

Great place with a very knowledgeable staff. I spend a lot of my clients here and they are always happy. Vtrainers personal training studios

De
Review №48

Waited in the parking lot 90 min to fix a flat tire. But weve always had good svc in past.

Ch
Review №49

Went there this weekend to buy a new road bike after being recommended by several experienced cyclists. I was highly impressed with the service I received. The owner was extremely friendly and helpful - and not at all pushy. I got a great bike for a good price and the owner even gave me a free water cage, a water bottle, a free year of tune ups, and a free fitting. I will definitely go there again when I need anything else for my bike. Highly recommend to anyone shopping for a bike.

Al
Review №50

Great place! The folks here have a ton of experience theyre happy to share. There was absolutely no pressure or hard sales. I bought a bike carrier, they assembled it for free, and even loaded it onto my car. Their prices were as good or better than other local stores. And on another visit, they were happy to simply talk about the local bike trails and the new features on bikes coming out. I strongly recommend a visit here. For me, I cant imagine ever going anywhere else.

Ro
Review №51

Worst shopping experience in a very long time. I call last Thursday and ask if they have a bike Im looking for. They say yes, but it has to be built. Great! I tell them Id like to pick it up on Saturday. They tell me to call to make sure its ready. Call Saturday. They have no idea what Im talking about. The lady on the phone takes down a work order, and says to call Tuesday to make sure its ready. I call Tuesday. Again, no idea what Im talking about. They dont even know if the bike is in stock. The person I spoke to on the phone says he will check and call me right back. I call back three hours later, they havent had time to check, but will call me. Very short with me on the phone. They call me later that night and say they have it in stock. They say theyll call me Wednesday so I can make payment and close the deal. They never call. I call today, Thursday, and lo and behold, they have it ready for me. I ask if I can call before I head out to pick it up, so theyll have it ready for me. They tell me no, to show up, and put my name on a list outside. I pay for the bike over the phone with my CC. I get there to pick up the bike I already paid for, and there are 15 names on a list outside the store ahead of me. I ask a lady how long shes been waiting, and she says over 30 minutes. Another lady crossed her name off the list, as she had been there for 45 minutes, had not been helped and needed to leave. A gentleman from inside the store comes out so I approach him and tell him that all I want to do is pick up the bike I already paid for and head out on my way. He starts scolding me and telling me to wait in line like everyone else. I politely tell him that I already paid for the bike and I cant wait for an hour. All I wanted was the bike so I can head home. He starts scolding me AGAIN. I hand him my credit card, and ask him to refund my money, please. Two minutes later, my bike is brought out to me. Not adjusted to my height despite them asking me my height and measurements on the phone. All they kept telling me for the last week is how busy and understaffed they are during this pandemic. Im trying to buy local and support the business here, but that was the worst experience Ive had trying to spend a good bit of money at a locally owned store. Shameful. Do not shop here. They do not care for their customers.

Mi
Review №52

Just picked up a bike for my son and what an awesome experience!!! Staff was very knowledgeable and friendly. Great conversation with the staff that took me right back to the days when I used to ride. Shop local!! Highly recommend!

Ju
Review №53

When you buy a bike here they take the time to fit you to it and adjust it to the right settings. They even went as far as replacing the stock stem to a shorter one that made the ride more comfortable. Thats what they did for my girlfriend when we bought her bike there, and for me they have nicely serviced both of my bikes.

Ji
Review №54

Recently purchased my first road bike (Giant Defy 3). Customer service was great. Im due to bring the bike back in for its first check-up and some minor tweaks. I appreciate the fact that they took the time to go over different aspects of the bike with me prior to me leaving the store and that they did an actual fit to make sure that everything was lining up properly to ensure that I had a comfortable and safe riding bike. I will be a return customer for years to come!

Sa
Review №55

Very knowledgeable and reasonable. Great customer service. Cant recommend this place enough for buying bikes, accessories and bike repair. They will even fix strollers, trailers and balance bikes.

Ma
Review №56

Such a great place!! The staff was very informative.I will definitely be back to purchase one of those folding bikes for my next road trip!

Ar
Review №57

I took my Sons bike to get the training wheels removed as one side of the training wheel was stuck. They did it in 30 secs and didnt take any money. So kind and helpful. I definitely recommend.

Ch
Review №58

Erlton Bike Shop is an awesome business, both for finding the right bike and for customer service! We purchased a gift certificate for our son in 2008 and sadly, over time he lost it as he prepared to go into the army. Since we couldnt find the receipt, we wrote it off as a $200 loss. About a month ago, miraculously, I found the receipt. Though we werent optimistic, we brought the receipt in today (which was quite faded and difficult to read) and without hesitation, the owners said they would honor it. We were blown away by their readiness to accept this faded receipt after all these years!!! Weve bought all of our family bikes there and love the friendly and knowledgeable service. They have always provided us with the right fit for our children and ourselves, ensuring that we have the perfect bike to suit our budget and needs. You ROCK Erlton Bike Shop!!!! :D

Ti
Review №59

Great customer service, friendly staff.

ch
Review №60

Got my wife a bike there. They offered to put it on the bike rack which was nice enough. Aaron then spent 15 minutes adjusting my bike rack to get it just right. They go above and beyond.

Ru
Review №61

Sorry about the 3 stars, Do you folks straighten rims? Ive dug my 40+ yr 10 speed out and wanna get back into riding unfortunately its sporting an outta true rear rim, I put a spoke in maybe 10 yrs ago and it was never right again. Do you need the whole bike or just the wheel? Please help me help you change this from a 3 to a 5!

Ro
Review №62

What a great bunch of knowledgeable and helpful people! Their passion about the bicycling lifestyle and business is very evident, and their longevity is quite a testament to that.I had a bad rear wheel, Rich took one look and knew exactly what the issue was, hed seen it countless times. It was a manufacturing defect in the spokes. Its an older bike, so the warranty on them was long gone, so he advised me that a new wheel was really the most cost effective. He had one that fit and essentially matched in stock, and proceeded to flip the cassette, etc over while I waited. There were a few people there already, one buying a bike, another getting a tube replaced, someone else shopping for parts, but I was in and out with no delay!Thanks for the professional service! Kudos to Erlton Bicycle Shop!

Jo
Review №63

These folks run a family business and have a clear passion for bicycles. They have absolutely everything, and are careful only to carry quality components, equipment and bicycles. Theyve helped out both my fiance and me, and the prices have been great. Theyre also full of bicycle wisdom: they really know the industry as well as the hobby.

Am
Review №64

The owner, Rich, was so knowledgeable and friendly. It was like chatting with my uncle! Kept me in my price range, told me the items I really needed and what I could wait on. Great advice and great atmosphere!!

Ph
Review №65

Great all around shop - I do 100% of my maintenance here - mountain, racer and leisure bikes are all well taken care of for the last decade by the good mechanics of Erlton - quick turnaround, fair pricing and very skilled staff members keep me coming back

Th
Review №66

Both Rich and Aaron are great guys, very knowledgeable about bikes. Honestly its one of the few shops Ive been in where I felt like the mechanics werent trying to take advantage of me or push me into buying something I didnt need. I wont take my bike anywhere else

ma
Review №67

Great staff. I was only planning on looking but from the first moment it felt like I was talking to and old friend who just wanted to make sure I got exactly what I needed and nothing I didnt. I will always come back here from now on. Cant find a shop or people like this anymore.

B
Review №68

This bike shop is the real deal and everyone that works there is pure class! When I decided I wanted to get a proper road bike (after doing mostly mountain biking and having a hard time keeping up with road bikers on group rides), I visited this shop to look at the latest Giant bikes. From the first time I visited, to the third visit (when I actually pulled the trigger on a Giant Contend 2 SL), Aaron, Rich, Bob and the rest of the staff were nothing short of amazing (and patient) with answering my questions, concerns, giving me test rides of different bikes, shoes, components, etc..I never once felt pressured to buy a bike, or go outside my budget. In the end, after riding several different brands, the Giant was just the right bike for me, so I came in to place the order. Much to my amazement (and excitement), the bike was ready for me to pick up the NEXT day!! Rich went through a thorough fit on a trainer with me (including changing out the stem), and Bob made sure to explain every aspect of maintenance, upkeep and answered every question I had about my new bike, including letting me know that I can bring it in for a tuneup after it gets broken in, and for a full year at that! Well, after my first ride on the new bike today, I am so happy that I chose this bike and this bike shop to buy it at! It feels great and its very well put together - a testament to these guys for doing what they love and doing it so well!

Ja
Review №69

Great bike shop. I tried to get my bike fixed twice down in Texas and neither shop fixed the problem. I brought my bike to Erlton and they had it out in less than a week, no questions asked, problem solved.

Se
Review №70

The staff at Erlton, especially Emma did a fantastic, thorough job. The other local places (cough kressson, cough) were not able to provide the level of personalized attention that Erlton happily provided. OK so here’s the story: My Father, who has taken up biking, is reluctant to ride that long by himself as he does not really know how to change a flat tire. I called around and the only local bike shop willing to show him, one-on-one was Erlton. Emma was happy to train my father and my father was quite happy with his birthday present! She showed him how to remove and reinstall the front tire and help ed install the hand pump I had bought him. I’ll be buying the Xmas gift there…

RO
Review №71

Excelent your service is good in fast

Do
Review №72

Even though I didnt buy my bike here and just needed it fixed because it wasnt put together correctly by a crappy giant blue box store they did some adjustments without a bother. Im annoyed I didnt just spend a few extra bucks and buy my bike here in first place.Everyone was super friendly and will be coming back for any bike related things I need.

Er
Review №73

They have very helpful and knowledgeable workers

Ja
Review №74

Bob was great fitting childs seat and helmet. They were wonderful helping select first bike for 4 year old.

Ma
Review №75

This isn’t a rating but a question would they fix a bent rim and if so a estimate of the repairIt’s a 27.5x2.1

Du
Review №76

Great bike shop. Very knowledgeable, friendly, and helpful. Weve bought several bikes here and got others serviced for our family.

Ev
Review №77

Knowledgable staff and quality repairs. They are very helpful. Have purchased many bikes from them over the years.

St
Review №78

Great bike shop & service. Owner & employees friendly & knowledgeable.

Ri
Review №79

Great bike shop. Friendly, knowledgeable staff, reasonable pricing.

Ro
Review №80

First time there today! Rich and his staff are great, thanks! Ill be returning.

Al
Review №81

Great shop that genuinely cares about its customers.

Th
Review №82

I came to get my bike serviced because my derailer that wouldnt shift correctly. The gentleman there was very informative and attentive to my problems. He was able to fix my bike in 15 minutes and gave me excellent advice about future bike purchases.

Mi
Review №83

Very friendly and helpful in fixing an issue I had with my bike and at no charge.

Me
Review №84

Excellent service! Aaron was very helpful. I will definitely be a repeat customer.

Mi
Review №85

They have given us outstanding service on bike repairs and maintenance as well as excellent advice and sizing on new bikes....all at a very reasonable price....best in the area

Mi
Review №86

The owner is an honest guy who is always willing to offer helpful advice. Good vibes at this place for sure!!

Ca
Review №87

Friendly, knowledgeable and hard working staff

Ka
Review №88

Fantastic! Always helpful and super affordable

te
Review №89

A terrific bike shop with great employees who are really helpful.

Wi
Review №90

This bike shop is wonderful! The staff is so helpful and friendly!

Do
Review №91

Very good selection of bikes and great customer service!

D
Review №92

I was charged for labor twice. He fixed my back wheel then when I walked out my tired popped on their back porch. So to fix the wheel was 1 charge and the tire was a separate labor charge. He replace only my inner-tube knowing that outter tire cover was bad, so now I have to go back and replace both again.Bottom Line: this business only want your money and will do whatever to get all the money they can.

Da
Review №93

Caring and knowledgeable bike support. I lIke the Giant and Raleigh bikes in there.

St
Review №94

Great service, quick and reasonably priced.

Ch
Review №95

I recently bought my Giant road bike in for a tuneup. Excellent service from friendly knowledgeable staff!

Ro
Review №96

I am an avid bicycle touring freakazoid and there are many bicycle shops in our area. I go out of my way to visit Rich et al, in Cherry Hill. This is a fantastic mom and pop organization and the folks here are very knowledgeable. Rich himself is a touring guru and even if I dont have any needs I still stop in to say hello. Look folks, there are many hammerhead bike shops out there. Try something different and visit Erlton. Ask for Rich and tell him Blanda sent ya. (voted 23 stars, but it wouldnt let me)

Al
Review №97

Great service!

Cr
Review №98

Been using this place for years. Friendly staff and they know (!!!) bikes. I go to them exclusively for repairs and tune-ups.

c
Review №99

More knowledgeable and caring people

Sa
Review №100

Fixed our bike up before a rideout

Information
30 Photos
100 Comments
4.8 Rating
  • Address:1011 Marlton Pike W, Cherry Hill, NJ 08002, United States
  • Site:http://erltonbikes.com/
  • Phone:+1 856-428-2344
Categories
  • Bicycle repair shop
  • Bicycle Shop
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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