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Metro by T-Mobile
2097 E Washington St Suite 1C, Colton, CA 92324, United States
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Metro by T-Mobile
Comments
Dj
Review №1

I recommend this place 100 percent.The manager there he is a true blessing.He is very respectfull kind and knowledgeable.He listens to your needs n wont push u to buy .He mantains his store very clean and the AC works great .he even has chairs to chill while you are waiting.His store is very roomy plenty of room to walk around.I really recommend it

Na
Review №2

The friendliest place on earth, not Disneyland, and besides Micky mouse has grown up a Cow......

Sh
Review №3

Found the store on the other side of parking lot very nice guys in there very helpful and respectful 100%Thank you for your help today with my new phone even when you guys had to repot the computer

Sa
Review №4

The Owner Is Really Nice And Helpful The Process Was Quick And He Helped Me Pick The Best Phone! Highly Recommend

Je
Review №5

My phone was stolen last Wensday out of my truck. Luckily was able to get a new phone. Jeff at Metro PCS gave awesome customer service. He was able to help me get all my information needed from my old phone that was stolen. He did his best to get the phone I also needed within price. I was happy with the price. Thanks again Jeff for your great customer service.

Jo
Review №6

Good customer service, bilingual.

La
Review №7

They are very nice people always on time. I can get in and out less than 3 mins to pay my bill & go.

Ch
Review №8

They are very helpful and also very informative. I had a lot of questions and they had alot of answers. They will be the place I go for now on for all my phone needs. Thanks guys!

Di
Review №9

Hands down the best location Ive ever gone. Ive purchased 2 phones, various accessories, and pay my bill each month here, and the customer service in this place is something I never found at any other location Ive ever used. Super clean and orderly.

An
Review №10

The owner of the store is awesome very friendly and reliable. Yet his staff is so unprofessional I Dont think I will be back. in August 11 2018 at about 6 a female employee completely messed up my phone plan. She canceled one of my numbers in my family plan and she was on personal phone call through out the whole time.

R
Review №11

What a huge, great looking Metro store! Most of the Metro spots Ive been to look like theyve been beat to hell. Not this one, clean and a great selection of accessories!

To
Review №12

By far the worst ran t-mobile.

le
Review №13

Its not a place just for cell phone service but it place to help satisfy the needs of todays public and more importantly than just cell phone service we need love and I can honestly say the owner of this establishment implies this. Im not just a customer but a fellow brother this place offers great customer service

Lo
Review №14

This place sucks the staff makes you feel unwanted and there rude! Never going to this place again

Ro
Review №15

STAY AWAY!!! If I could give this business zero stars I would. The owner of this business is so sheisty and so are his employees Estephanie and Elisa. I was deceived and lied to by Estephanie on March 31 when I came in to transfer service over from boost mobile. I wanted the iPhone 6 which would have cost me $150 because I was switching over from boost mobile however they didn’t have it in stock. Estephanie told me that phone is getting discontinued and NO other metro pcs store has it in stock and NO other store would get it in nor would they order it. I believed and trusted her; and left with a phone I was NOT happy with. I was also weirded out by the fact that Elisa and Estephanie were extremely pushy and told me they needed to sell 10 more phones to meet their quota and begged me to buy my 10 month old an iPhone! That is so unprofessional. I felt like I was at a pushy scummy used car dealership! The following Monday I found out that MULTIPLE other stores carried that phone and had it in stock on March 31 including the one on Iowa ave in riverside. I called several times and finally reached the owner Brian (who NEVER works and is so hard to reach) who said he would make it right and get me the phone. After waiting 2 weeks and having to call him back myself I spoke to Elisa today and she said he got the iPhone 6 in and said I would need to pay nearly 500 dollars for the phone I could have originally gotten for $150 (because I ported my number over from boost mobile). I should not have to pay extra for a phone because the employees lied to me in order to gain business. I also reached out to the corporate store in Redlands and they were of NO help nor was the toll free customer service number for metro pcs which just goes to an overseas call center. I am so disappointed and disgusted by my experience at this business and at this point metro pcs as an entire company. Please do yourself a favor and go to another one of the many other metro pcs stores nearby (there is another one in Colton). I also learned from Brian’s employees that he is selling ownership of this business which is clearly why he doesn’t care about pleasing customers. I truly hope the new owner of this business reads my review and reconsiders purchasing this metro pcs location or reaches out to me and attempts to fix this problem. In the meantime I will be writing a letter to metro pcs as well as sharing my experience on yelp.

Ba
Review №16

Good people there nice place

We
Review №17

Great customer service and very friendly staff!

Li
Review №18

Super horrible costumer service the guy is super rude

Mi
Review №19

Owner very friendly and helpful.

Da
Review №20

Payed my bill in cash and now my payment was reversed for insignificant funds, don’t think that’s possible if I paid in CASH

ro
Review №21

Worst store I ever deal with it. Got a new phone. Never work and did not honor any warranty. Then he try to sell me and other phone.

cr
Review №22

A very efficient service by the manager of the place and very fast in meeting my need ..... I was very satisfied.

Information
15 Photos
22 Comments
3.7 Rating
  • Address:2097 E Washington St Suite 1C, Colton, CA 92324, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 909-777-0021
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–7:30PM
  • Wednesday:10AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7PM
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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