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Byers Porsche
401 N Hamilton Rd, Columbus, OH 43213, United States
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Byers Porsche
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St
Review №1

Customer service was amazing, they above and beyond to make sure the customer has full knowledge of repairs, warranties, recalls and upcoming maintenance on your vehicle. They vacuum the inside of your vehicle and wash the outside as a courtesy. I won’t take my vehicle to another dealership for service, and highly recommend Byers Imports Porsche for all your import vehicle needs.

Je
Review №2

Great first experience at the Byers Porsche location. The service staff listened to what I needed, made recommendations, provided me estimates for repair concerns, and resolved a follow-up issue with ease. All the other dealership staff were friendly & helpful as well.Definitely coming back.

Da
Review №3

My Cayenne was towed to Byers because a speed sensor malfunction locked up the brakes. The parts ordered were delayed, however Jeff Zimmerman was great to work with. He kept me informed on the work performed and pushed to get the work done ASAP.I’ve taken many Porsches to Byers over the last four decades. I have complete faith in their service organization. I know Jeff and his service technicians will perform the necessary work at a reasonable cost and in a timely manner. They have never tried to sell me service or parts not needed

Do
Review №4

Jeff Zimmerman at Byers Porsche was very friendly. He kept me informed throughout the service if there were any variations to the estimate and work that was initially proposed. They also provided a hand wash of my car when it was complete.It’s a great group of people and I will definitely return for any other work on my car.

Ma
Review №5

We were very pleased with Tim Isaac and Porsche Columbus in our recent auto purchase. Tim was very knowledgeable about the Porsche brand and showed patience in answering our many questions.

Sa
Review №6

My wife and I both own Porsches purchased at Byers. We have 2015 Boxster and a 2016 Macan S. Unfortunately we live In Charleston WV so if you need service you make a journey of 2 1/2 hours to Columbus. We love the staff and a Big shout out to Jeff Zimmerman that takes care of us. Service has been fast and the cars are always clean.We’ve had big problems with the Macan’s air suspension PASM faults and have trailered twice in the past ($)and this week i drove it up as a low rider (completely deflated)and they replaced the compressor and its relay for $2,100. I drove it to Marble Head, OH the next day to see relatives with no problems. The day after that I unlocked the car to get something out and hear a big whooshing sound of released air but it drove fine back to Charleston. This morning its a low rider again with error code of “Level Adjust. Not permiss.” We absolutely love the car especially in the Winter here in Mountain State but now are totally frustrated with this lemon. Help! Winter is coming and we want to ski. One Star for the car and Five stars for the dealership.

Cy
Review №7

The Porsche service team is always helpful, knowledgeable and cares about me and my car. I drive out of my way to have service done at Byers because of the service team.

Ch
Review №8

Great experience, fair prices. The sales rep, Steven Serrano was very low pressure, and went out of his way to ensure I got the car Ive been searching for, and was completely satisfied. I would highly recommend checking out the cars here and if something catches you eye give Steve a call.

Sh
Review №9

Upgraded to 22 inch Spider.Can’t wait to get my Cayenne!!!Thanks so much for Tim and Byers Porsche team!!! You guys are awesome!!!

Br
Review №10

Good experience. Dave was very helpful. Will be back.

bi
Review №11

Great people servicing great cars.

Ja
Review №12

Excellent service and very professional service….the BEST!

Er
Review №13

Fantastic service and great staff!

do
Review №14

Great experience. I have to drive two hours to get my Cayenne serviced, and they were considerate and went above and beyond to accommodate me. I’ll definitely be using Byers to service my Cayenne in the future.

Te
Review №15

Jeff at Service Department was friendly, courteous and professional. It was my first time bringing my 911 Carrera to this dealership as other 911 owners highly recommend me.

Je
Review №16

Steve Serrano and the crew at Byers Porsche are awesome. Whether it’s buying a car, getting a car serviced, dropping by for a free hand car wash, or just stopping in to browse and chat, always a great experience!

Ph
Review №17

Top-notch store at every point. I have been scouring the county for the perfect car and was struggling to make it work. Cars were too expensive, too far away, not the right options, etc. Right when I was about to put my search on hold until spring, I found my 16 turbo S online and right here in Columbus. I quickly called and made an appt to go see it. Lee and Harmon had it pulled up waiting for me when I arrived. Pricing was fair and straight forward. I would certainly recommend this dealership. Special thanks to Adam King!

jd
Review №18

David DeMatteis in service was such a huge help and very thorough with his service. Everything was beyond expectation. Thank you again David.

J.
Review №19

I just had my Porsche Macan S serviced at Byers Imports the other day. Jeff Zimmerman was polite and I decided to have the 40k service done. The pricing seemed to be a little high in my opinion, but the biggest concern is now the drivers airbag light stays on and was not an issue before dropping the car off for service. I have left Jeff Zimmerman a voicemail advising him of this and hopefully Byers Imports will get that airbag light corrected at no cost to me considering it did not happen until after the repairs were done. Other than the high prices and now the concern with my the drivers side airbag staying on, not a bad experience.

te
Review №20

Kind of a typical Porsche dealer experience in some ways unfortunately...treat you like a 15 year old kid if they dont know you and dont even make you feel like buying a car. You are definitely judged right away. Good luck getting a test drive...dont know how they expect you to buy a car youve never driven or basically need to have purchased. I get the logic, but Im not even a first time Porsche owner. Oh well...

An
Review №21

I work for a very large car dealership group in the Midwest that also owns a Porsche dealership, unfortunately we did not have the stock in the item that was needed so I sent my wife three hours away to pick one up for a repair on my personal vehicle. The service department staff at this location was very rude when she arrived, and over charged her for the part from what I was quoted on the phone which was an online price apparently. I think it’s a shame that people like this give the Porsche brand a bad name for their customers service and lack of professionalism. I called them back, and they refunded the difference but, still have the same poor customer service and attitude. I would not recommend going here for any reason, and I hope someone fixes the deficiencies on their behalf. They are unacceptable!

TY
Review №22

Great service, great collection of Porsches, plus free carwash for vehicle owners life-time :-)

Ly
Review №23

The service department at Byer’s Porsche is fantastic. These guys hear you out and immediately tell you what they can and can’t do and point to a possible outside service that might help if they can’t (like removing an after-market amplifier from the trunk)The service reps have obviously turned a wrench or two on Porsche’s themselves. I have complete confidence in their technical abilities and the abilities of the guys in the shop.

La
Review №24

Prompt efficient service with a great technician. He allowed me to watch the oil change and explained additional maintenance I may need down the road. Did a thorough inspection as well and thankfully found no issues.

Je
Review №25

The best experience ever!!

Ri
Review №26

I live very close to another Porsche dealership in Columbus, but drive out of my way to take my Porsche’s to Byers for service. The service managers are good, and I always request Scott Barkow as my technician. He’s always thorough and simply the best!!

Wi
Review №27

Derek was great at getting back to me immediately. He answered all of my questions. It was the fastest experience I’ve ever had buying a car. He was not pushy, but just made himself available to help. It was a great experience. He was up front and honest-no surprise fees. Overall, I’d highly recommend him!

Ma
Review №28

Smooth transaction. Accommodated a remote test drive at my house, which was wonderful during Covid. No pressure. Would highly recommend to anybody looking to drive a premier car with personalized service.

Ca
Review №29

I came to buy my girlfriend’s dad a hat for Christmas. When asking an associate where the merchandise was, I asked if they had anything Panamera specific. The associate then gave me a chrome Panamera model for free that retails for $50. This is the best service I’ve ever received in my life and I would highly recommend them to anyone willing to put up with Porsche’s reliability record😂

mi
Review №30

Buying my truck at Byers has been a great experience. Steve Serrano has been an awesome guy to deal with in my purchase. There was no hassle getting a great deal at a fair price. I live 2 states away and Steve ensured the process went smoothly from negotiate to processing paperwork to getting delivery. Highly recommend Byers.Mike

Jo
Review №31

Professional experience! Quick and easy. Tim and Jeff gave me full undivided attention. Easiest purchase ever! This is my 4th Porsche!

Re
Review №32

Larry Lane did an excellent job and provided great service! I live in Dayton so we had to work much of the sale by phone. Larry kept in constant contact, communicated exactly what was needed, and stayed with me through the whole process. This is by far the best used car buying experience Ive ever had.

De
Review №33

Took my Panamera in for oil change came out with decreased engine power light on. Reluctantly looked at light wouldn’t not help arrange a loaner( I have been to other Porsche dealers never had a problem with obtaining a loaner) threw me off on a rental hopefully at the airport. I know jeff was busy but not really helpful and rude. I seen the awards he received on the desk doesn’t live up to them.

Ke
Review №34

Nice people to work with. Worked hard to make the deal happen.

Co
Review №35

Lets face it, nobody enjoys taking a car for repairs. I have had some bad experiences and just blatant dishonesty from a dealer across town. Jeff Zimmerman worked diligently to take care of my service, was professional and attentive. I felt like I was appreciated as a customer, and as a human being, not just a money printer. Thanks Byers, thanks Jeff. I will return for service and look to purchase my next Porsche here.

M
Review №36

Ask for Lee. We did a long-distance deal on a Porsche Speedster. Lee was attentive courteous and professional Lee answered all my questions, exhibited patience and professionalism. Most importantly the team was able to overcome a logistics issue that could have killed the sale. We were able to bring his general manager Harmon into the conversation and successfully realize a solution to the obstacle. I dont doubt it will do business with Lee and Byers Porsche Columbus again in the near future.

Da
Review №37

Superb service delivered in a timely fashion. All who I interacted with were pleasant and knowledgeable.

Me
Review №38

Great over all experience once again at Byers!! We went shopping for a car and did not think we would come home with one the same day! The service, and the selection was outstanding!! This is our second car from Byers and I don’t think we will shop any place else!

Ja
Review №39

Jeff and his team did a fantastic job fitting my scheduled maintenance in on short notice to accommodate a family emergency trip. They were very flexible with rescheduling and a very personable and courteous as always! It really put my mind at ease to make sure our car was ready for the trip! Bravo Zulu to Jeff and his team!

Ma
Review №40

Best car buying experience. Justin went way beyond keeping by old car there until my friend bought it. Cleaned the old one and showed my friend how things worked even though my friend bought the old Porsche from me not Byers. Buying a new Porsche is so easy and smooth. Love everyone there.

Th
Review №41

Ive been taking my 911 to Byers Porsche since 2006. Theyve always treated me well, especially the service advisor I always deal with, Jeff Zimmerman. The quality of service has been great. Im going to continue using them to service my Porsche. I definitely recommend Byers.

Ju
Review №42

Everyone was so nice and helpful. They worked with me on all cost to help me get the payment I could afford. Professional & anything they needed to follow up on was done promptly. Great service!

Kh
Review №43

We had a great experience with Lee. He greeted us immediately, answered all of our questions and was the main reason we purchased the vehicle we did.

Am
Review №44

Jeff is the best

Pa
Review №45

I had the pleasure of working with Tim Isaac at Byers while buying my 2019 eHybrid Cayenne in September, 2019. Even though I am in Denver, Tim went out of his way to make sure I got the car, that the paperwork was processed efficiently, and that the car was delivered to me here in Colorado. He has also been great in following up with me to make sure the car is performing as designed. Buying a car from an unknown dealership 1000 miles away is never easy, but Tim and the Byers Porsche team made the process super easy and efficient for me, and I could not be happier since I love the car.

Br
Review №46

Byers delivers the best experience in the industry. Everyone goes out their way to be helpful, answer your questions and ensure all your needs are met. I wouldn’t buy a car from any other dealership!!! These guys have performed consistently for my last 4 purchases.

Er
Review №47

Jeff and Kevin in ser ice couldnt have been nicer and got me in qwik

Mi
Review №48

It is not often I take the time to write a review, especially a good review. But I truly have enjoyed taking my 997 Turbo to Byers for service.Jeff has always been super helpful and is a wealth of knowledge. He has helped me with simple repairs, I can do myself, to consulting with me on the best approach for the more involved repairs.It can be difficult to find people you feel you can trust sometimes, but that is not the case with Byers, I know they have my best interest in mind.Thanks Jeff and the Byers Team!Sincerely,Mike

mi
Review №49

Finest car purchase I’ve ever experienced. Corey and the crew at Byers are the best. Knowledgeable, honest, no pressure, and just great people. I would highly recommend your next Porsche be purchased at Byers Porsche. Mitch H.

Ha
Review №50

Byers Audi has performed all the maintenance on our 2017 A3. Always very professional and efficient. This appointment was at 42,000 miles. The experience went flawlessly again and our car was completed ahead of schedule. I would recommend the Byers Audi team to everyone.

De
Review №51

I highly recommend Byers Porsche Dealership. We are more than happy with our purchase of our Porsche Boxster S. It’s a beautiful car, and we love driving it. All the Staff were very friendly and very accommodating. They are really sensitive about what the customer is looking for. We will definitely consider buying another Porsche (Cayenne) from this dealership.

Jo
Review №52

Great service, no pressure, helpful.

Ca
Review №53

Tim and Justin were excellent in helping me with all of my concerns and purchasing process of my Porsche Macan. Tim was on point with the necessary paperwork and walked me through the initial technology. I will be back for another session. Justin had all the right information and we were able to process the purchase with great efficiency.I throughly enjoyed the purchase experience and am looking forward to having Byers maintain my vehicle as well.

va
Review №54

Ive worked with dozens of dealerships and too many sales reps to count. Lee Maxey was fantastic. Id recommend him to my family and closest friends. Ask for Lee when purchasing your new car and youll be glad you did.

94
Review №55

These guys are great I came in to buy a used 2015 Porsche Macan S and they treated me like I was there to buy a new 911. Very professional, great service. Thanks again Scott.

je
Review №56

Everyone is very courteous and professional and go out of their way to be helpful in every dept, Sales, Parts, reconditioning and service.Dan Queen -excellentPaul Gant - ExcellentJamie/ Edwardo-ExcellentSales Force - ExcellentThe #1 dealership in all of ColumbusGM Kevin King the Best of the BestS

J
Review №57

Had a few minor things done to my 911 and the guys at Byers did a great job and were more than fair on labor costs. Very satisfied.

Ja
Review №58

Tim Isaac and Justin went out of their way to get me behind the wheel of a beautiful 911. Their responsiveness and transparency exceed my expectations!

Ma
Review №59

To whom it may concern:I had an excellent experience with Byers/Porsche! Polite, professional and efficient! I love my Mini Cooper, and my salesman Steve was kind,and has a great personality!Thank you !Sincerely,Mary Jean Kerns( Jeannie)

Wi
Review №60

Great purchase experience as always at Byers Porsche. Harmon, Steve and the rest of the staff took great care of me and made sure my purchase experience was excellent. Will be back in the future for more cars at Byers Imports.

Fr
Review №61

Always a pleasure for both sales and service!

Em
Review №62

This is my first time purchasing car experience. Ive been to many dealer shops prior to this company, and did not like my experiences. Ron, who helped me, was sincerely caring and guided me every step of purchasing my new car. He would go extra miles to help you out with any concerns or problems. I am definitely recommending this place to my friends and family :)

Ju
Review №63

These folks performed a deep, invasive investigation of problems with the motor in my older 6 speed 996 which I love and refuse to part with. It took several weeks to repair and thousands of dollars, but the end result is I have a great car running beautifully with a new IMS bearing, new coils, new tensioners and a new clutch. What I was most impressed with is the level of attention to detail they put into investigating, diagnosing and repairing the motor, and the way they kept me informed about potential costs for these repairs throughout the process. I think that Dave and all the mechanics who worked on my car deserve both a raise and a week paid vacation. No, they did not pay me to say this :-) Ill be back for a new 911 next time Porsche decides to re-release a traditional manual transmission convertible in the USA. Thank you Byers

Ra
Review №64

We greatly appreciate Byers Porsche and Byers Imports for their continued support of the Rally for The Ranch! They are a great organization who thrive on providing an excellent experience for all!

Ca
Review №65

I’m very happy with my used car purchase from Byers Subaru. The process was easy and the people are very helpful.

Al
Review №66

Absolutely the very best service and trustworthy staff in the city.

St
Review №67

They very best dealership I have ever experienced in my 47 years of driving!

Pi
Review №68

Horrible customer service at Byers Porsche. I just moved from Indianapolis to Columbus last year, Bcz Byers is biggest dealership at Columbus so I have decided get service here, and I sold my first Macan to Byers Volvo, I got very pleasant experience with them, so I decided coming to Byers Porsche for get a new Panamera key, then I ordered one here, the service department told it only take around a week, but I get it taken more than one&half month actually, I called them more than 5 times, every time they just said next couple days or next week until one and half month later, I finally received my new key. And last week I went to Byers Porsche for recalls and the spoiler error check. The spoiler stopped working for no reason, it’s just suddenly stop working when I driving on highway. The technical says because i got wrapped, they installed spoiler improperly, so the water was coming to inside of controller. I totally can not believe that, because there is no reason to take it apart with the spoiler up there was more then enough room to wrap it, and I am pretty sure the spoiler never been taken it apart. This dealership always have reasons cancel the warranty. For those reasons I am not suggest anybody buy or repair the vehicle at Byers.

Pa
Review №69

I recently dealt with Byers Porsche for buying a Porsche Cayenne. Extremely professional and courteous staff. Very pleasant experience. Would definitely recommend!

Ma
Review №70

I needed an oil change while traveling. This was my 1st visit to Byers. The team was very friendly, got me a coffee, changed the oil and even washed my car! Thank You, MR

Br
Review №71

After purchasing a 2010 GT3 full price from this dealership I was told that it was flawless, never wrecked. Turned out it had been wrecked and they stiffed me. They also delivered the car to me with a bunch of tobacco leaves and ash in it. I do not recommend working with this company. A dealership full of liars and thieves. I hope my $125k puts their kids through school so they dont grow up to be lousy car salesmen.

G
Review №72

Worked exclusively with Jeff Zimmerman in service to refurbish a 97 Porsche 911. Byers has experts that work on older cars like this and they did a great job of getting it road ready.

Ty
Review №73

The service department is always courteous, prompt, and attentive to our requests.

Er
Review №74

I would not recommend this company for anything. I took mu 2014 porsche channel in for services and the same part has had to be replaced 3 time in less then 6 months. You would think by now they would figure out what is causing ti to go bad instead of continuing to replace the same thing.

Te
Review №75

Very good all around experience .

Ch
Review №76

Junk company cancels orders without contacting you. Tells me the price of parts change with the make of vehicles not the actual part number. By double!! place is a joke and sounds like they have an illegal operation going on.

Gr
Review №77

These guys are great! Definitely recommend!

Sh
Review №78

Derek was very helpful and able to work with me for a reasonable price. Easy to work with and didn’t feel pressured

Ji
Review №79

Simple straight forward process.

ha
Review №80

Bad customer service don’t know how to do their job and they order wrong parts and they make you wait for weeks and then they get the wrong parts and they playing with the prices I don’t recommend to go there

To
Review №81

Great service from Jeff and the entire team at Byers.

Gr
Review №82

Amazing place, great people and great service!

R
Review №83

Great place to deal with - highly recommend their dealership and service department.

Ja
Review №84

Was on a visit from North Carolina an stopped by t see about getting service on my new Macan GTS,had t look f someone to wait on me,then was asked if I was there t pik up parts......not a good first impression.....

Da
Review №85

The team at Byers was awesome!!

Sa
Review №86

Tim Isaacs and the entire Byers staff are professional and go above beyond with customer service!

Es
Review №87

Great service, care and experience

Ca
Review №88

Awesome.

Information
100 Photos
88 Comments
4.7 Rating
  • Address:401 N Hamilton Rd, Columbus, OH 43213, United States
  • Site:https://byersporsche.com/?utm_source=gmb&utm_medium=gmb%20button&utm_campaign=direct&utm_term=columbus%20porsche%20dealership
  • Phone:+1 614-918-4174
Categories
  • Porsche dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Car service
  • Race car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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