The girl at the front desk named laney was exceptionally amazing, she was also very sweet and always smiling. She worked with me very well and accommodated me. The doctors were amazing too. I highly recommend this place for all of your hearing needs.
They treated my mother well, but even with Medicare and her secondary insurance( which is great)there is not one dime of assistance for hearing aids, and they started at 3500- up to 6500.When I called to make her appt., I asked the woman on the phone if her 2 insurances would cover it, she said absolutely no cost to her, maybe she meant the consultation, so its back to the Amazon cheapies, not their fault, just the way it is.
Everyone has been professional and personable at the Cookeville site. They take an interest in providing individualized care and service and have met my concerns fully. I highly recommend the doctors and staff at Audiology &Hearing Center of Cookeville.
My experience in the Cookeville office was wonderful. The young lady I spoke with during my first call for information was so kind, caring and knowledgeable. She went out of her way to get me in as soon as possible. From the time I arrived for the appointment until I left everyone was more than eager to make sure I had all the information needed to make an informed decision about my health. I cant say enough aboutDr. Calkins, she was so patient, caring, knowledgeable, thorough and explained everything about each test and the results.
I have switch my mom from Vanderbilt Hearing Center. They offer the same brand of hearings aides here at Cookeville Audiology that she has. Therefore, Cookeville Audiology can keep the programming up to meet her hearing needs. Dr Calkins is awesome. I highly recommend her and Cookeville Audiology
Simply put, these are great people, focused on making sure we get great care! Since losing a significant amount of hearing in a unique situation at a relatively young age, Ive probably had a thousand questions about everything you might imagine related to hearing loss, hearing aids, tinnitus, hyperacusis and so much more. I always feel like Im among friends when calling or visiting the office and very much appreciate all that they do! I definitely recommend that you give them a call today.
Dr. Lisa and Teresa are the best. I’ve been a patient of theirs for about two decades. They take as much time as needed to insure that my hearing needs are met.
What a wonderful experience we had at Audiology& Hearing Center. Great people. Thorough testing, very patient and helpful. Only place you need to go.
Great all the way around. Fast but thorough & the staff was Super Friendly
The Audiologist was very hospitable and thorough in her examination of my ears. This was my second visit and the audiologist I saw before was just as nice and so were their office staff.
Very friendly. Very thorough. On time and knowledgeable.
The Mcminnville office is great. They worked with my husband till everything was right. He has always had a problem with his left hearing aid falling out of his ear. No one could fix the problem. This lady keep sending them back ...getting them redone. Now the hearing aid is molded in a way that keeps it from falling out...and he can hear good too.
Very professional also kind caring and informative. My Mom was the patient so I got to see from the caregivers prospective how amazing the services and team are. I would highly recommend to anyone.
Very professional and personal service
This team of professionals is always so friendly and helpful and willing to go the extra mile for me every time I am there. So grateful to have the personal care and treatment I have received at each and every visit. They are best in my book!
Professional and thorough. Took time to help me understand the test results.
Very professional and upbeat staff. Answered all the questions I had.
Every body was nice and professional and very comfortable and clean. the staff was cleaning and sanitizing.....would recommend to anyone
Great service. Very professional with excellent care for the ones they are serving.Very kind and polite.Thank you.
Dr. Reed Norwood and fine staff took care of all of my 96 yr old Moms hearing check-up needs. Dr. Norwood was very patient with Mom and brought a big ole smile to her face as we headed back to her assisted living facility! Thanks to all!
Amazingly wonderful people. Very patient, professional and above all helpful.They helped my husband get new hearing aids. The fitting and follow-up visits have been very helpful.We will be using this facility for all our hearing aid needs!
I really appreciate the courtesy, attention and service I receive from everyone at Audiology & Hearing Center of Cookeville. Thank you!
I had contact with two people, the lady at the front desk and the audiologist. Both were simply outstanding. They were eager to help me and very professional, and solved my problem. Thank you very much. For sure I will go back there for my needs with the hearing aids.
I highly recommend working with the team in Mcminnville. My 99 year old aunt has moderate to severe hearing loss. The team was helpful, patient and kind, especially as they tried to work with a limited budget. The new hearing aids Aunt Becca received have made life much easier and my aunt is able to hear and participate in family conversations.
Wonderful care and excellent customer service. I cannot recommend them more!
Best place for hearing needs. Highly recommend.
I have enjoyed absolute first class and highly professional service at Audiology & Hearing in Cookeville, Tennessee. Dr. Anne-Marie Calkins Ooten, AuD has provided amazing audiology service and support! The best!
Very professional, informative, caring and so helpful. Great office and great people. Very good experience.
Very helpful and patient with my 95 year old mother. More importantly, she walked out able to hear again
Had an issue with a hardware code beeping through my left H.A. Jennifer scheduled an immediate appointment with Dr. Reed to: evaluate the hardware issues; upgraded the firmware; and vacuum clean the suspect oticon H.A.Bottom line - the product support was excellent. Thanks Henry Dominik Bloomington Springs Tennessee
Very friendly office personnel, Audiologist very informative and thorough! Will gladly let people know of how well I was treated! God Bless Them!
I have been there twice. Anne-Marie Calkins has been terrific. She spend all the time you need to explain things and make all the adjustments you desire.
Quick, efficient, friendly and personable and professional. That’s what I expect at businesses. Some don’t provide that experience. This place does.
Very satisfied with the service and show of concern for helping me with my hearing problems. Everything is explained clearly, and all questions answered honestly. I have great confidence in the doctor who takes care of my needs, Dr. Norwood.
Staff is friendly. We were seen within 10 minutes of our appointment time. Doctors are thorough and knowledgeable. Highly recommend
Great Audiologist Easy to work with
I would highly recommend this place. The staff are always friendly, helpful and I have never had to wait past my appointment time.They deal with my insurance, and inform me whats available to me, so there arent added charges. I wouldnt go anywhere else.
Staff is very friendly they have gone above making sure needs were met. Highly recommend
This was my second visit to this location and they were very professional and attentive to my needs
Always such a friendly office! Patient, kind and understanding of my hearing loss needs! So thankful to be a patient at this place!
Great people, cutting edge technology, good products. What more could you want?
Knowledgeable, professional and so helpful.
Great people great service
Great service and friendly help
First class caring service!
Been a patient here for 15 years!
Great