Not many customers. Employee was very helpful and always with a smile.

I never thought I would become a valued customer of TMobile when .y phone crashed with days by the 1st of the month as a senior I had concerns so b4 I headed out of town I went to Tmobile as I was leaving the strip center I thought let me try.The customer service I received was stellar from check in to my that decision The Sm listened to my concerns and met everyone Thanks for the assistance never being pushy just giving me the facts Tmobile Rocks!

I always have the best experience at this store. The employees are always super nice and helpful even after dealing with not so nice customers. Tonight was no different! Thank you for the quality service!

Very great, helpful staff. Was scammed by Metro PCS in Hastings and made the drive to CG T-Mobile. What a night and day difference in customer service and professionalism. The service reps were about half the age as the guy at Metro in Hastings and 10x mores helpful and professional. High recommend, youve got my business.

Staff is very knowledgeable and the place is very chill when its not busy.

Max and the rest of the staff are always super helpful!

This store showed me the best experience I have ever had with any phone carrier I’ve ever worked with. I came to this store after I had a very negative experience with the Hastings location. Jonathon and Iyanu were beyond amazing. Their customer service skills are excellent, if it wasn’t for them I would have never continued to sign up with T-Mobile. They continuously showed me they cared, Jonathon actually followed up with me multiple times and truly wanted the best outcome for the issues I was dealing with. I cannot say enough how much I recommend these two specifically and this store. T-Mobile should be proud of these two salesman, they saved a customer from going back to the carrier they just left. Great work guys! I will be recommending everyone to you.

Great help with our new phones,plans and activation. Thanks to all and Cameren

I go pick up my phone. Brand new. Its not charged. The sales clerk tells me it will charge at home but I have to hurry or I will loose all my data. Ok.......3 percent charge to get me home. Cant charge it at home either its not working again. OK. Back to store. More drama. Unreal. Is this an April fools joke in March??? Its. Not funny!!!! Got it resolved through the manager. Had to share this.......

I bought a phone last week and the service was awesome. Went back today and Arturo helped me with so much. He put the screen protector on for me and he was very diligent in making sure all the dust was gone first. He put different ringtones on for phone calls and messages. Showed me how to work the volume for different options. He was so patient with me. He diserves a raise.

When I came into the store I was not greeted and not acknowledged by the workers when I came in. I waited for 40 minutes and was still never acknowledged by the employees. There was only 2 other people in the store. I’ve never experienced this bad of customer service ever. It would have been better if I was acknowledged even with a greeting. But I did not even receive one of those.

Awesome people, very helpful.

Worst customer service I’ve ever dealt with. Been with sprint nearly 20 years and never had issues. First tell me I don’t have insurance on my phone, then after checking myself I in fact have insurance. Go back and tell them then they say they still can’t do anything about my phone but I could bring it to 1 of 3 locations in the entire metro! Then tell me to just file a claim at a website and they will send me a new phone. Go to file a claim on the website that does not exist and figure out I have to bring it in. Terrible customer service, will be switching to another company as soon as possible.

Ian and Ryan were awesome helping me. I was in a impossible situation and they were able to help me get it done and on my way! I couldnt be more thankful to both of them for their patience and helping me figure out the best option for me to replace my phone (screen died) and still leave with a phone tied to my number while I had to wait for the warranty one to arrive. Thank you so much for understanding the importance and helping me through this!

If I could them a zero I would, horrible service they always say one thing when its the other. Maybe get someone with a higher iq to work there. Do not go to this store! THEY DONT KNOW WHAT THERE DOING

Disappointing did not set up my phones correct. Rude and very gossipy talking about coworkers stealing merchandise. When I walk in to pay over 1000.00 I need your full undivided attention

If I could give it 0 stars I would. They seem like they don’t know what they’re talking about. Saying I don’t have insurance on my phone this and that. Please don’t come to this T-Mobile. They don’t got no type of knowledge what so ever

All-in-all, I am extremely disappointed and furious at the service I have received form this location. The staff is unbelievably unprofessional. The girl helping me was literally picking her nails with her key carabiner clip in front of her manager while she was on the phone during the process of the port. None of them took initiative to speed of the process of all of this, even knowing that I had to inconveniently go in numerous times. I will not be recommending T-Mobile. I feel like I have been lied to, misdirected, and ripped off. They deceived me by promoting a “deal” and then doing absolutely nothing to fix their mistakes after continuously inconveniencing me along with misinforming me throughout the whole process, costing me nothing but hundreds of dollars more than what was advertised to me and a ton of time.

Got my new phone. Staff was great. Quick and painless.

This place is awesome! Always very friendly, helpful staff and anything you need phone related is all right here! I have visited many T-Mobile stores, and none compare to how great this location is! They are also community minded and happy to reach out and give back. Thank you!!

The guys ( all 3 of them ) were very helpful and Iyanu spent a lot of time helping me figure out my new plan and was very knowledgeable. I have been to other Tmobile stores around the area ( I should know better by now not too) and I keep coming back to this one because of how great they are. I will save myself any hassle next time and head straight for the Cottage Grove store. Thanks guys, you really went above and beyond for me and I greatly appreciate it !! Top notch customer service!!!

Iyanu was beyond accommodating descriptive and helped more than he needed to above and beyond service!!!

After being in this shop for numerous times, Brandon took time to figure out why Ive been paying the wrong amount. This is to thank him for his hardwork despite the problem is not still fixed.

Helpful friendly staff

Very knowledgeable! Puts the hastings store to shame.

My mom is on my T-Mobile account and went in this location for a T-Mobile Tuesday coupon when you dont live near your parents your worried about them being taken advantage of. She had a great experience at this store. Thank you for taking care of my mom, and thank you for not trying to sell her something.

Terrible customer service. When calling the person on the phone was very rude and spoke so fast he mumbled everything he was saying.

Ryan went above and beyond to help us anyway he could. We were extremely happy with our service. We came here instead of our local T-Mobile and will continue to go to the Cottage Grove location. We made the switch from Sprint to T-Mobile and couldnt be happier with our decision.

The best service on earth most likely. Hard to beat their awesomeness!!

Very good service they just need more help waits can be a little long but the people there are great

Samuel Godfrey was outstanding on customer service

Knowlegeable representative. Had what I wanted on hand. Quick service.

Great service and fast! 2 new lines and three new phones. Thanks!!!!

Always good at tmobile, excellent customer service

Great friendly staff and short wait times.

Helpful clerk

Great customer service!!!

Friendly staff. Short lines.

Its a t mobile store