First let me begin by saying how easy it was to get a storage unit on the Public Storage website. Second the unit was not only the right size but very very clean. The Freeway dr location is in the best location. Now I did have a problem with my gate code but Bob saved the day by giving me a new code. Bob has even made a great effort to make sure I was happy with a followup call. Thanks so much.

Great place for keeping my stuff. Ashley was friendly and helped me a lot even as I was moving out

Ashley was very sweet and came to check up on us to see how our recent move was going. Place is super clean and secure!

Ashley was so nice and professional, explained everything I needed to know about the unit that I just rented. And told me to contact her if I had any questions or needed her about the unit.,hope she gets paid good bc shes a asset to your company. Thank you.

This facility is very clean and orderly thanks to the efforts of Kari. With easy access to all storage units. Theres a restroom, too. Entry and exit are protected by personal access code, entered on security keypads on either side of the gate.

Ashley was very helpful and was able to put me in 2 units right next to eachother

Im not normally a review writer but when I went in to find out about storage areas etc. I was very impressed by the Manager on duty. She was very helpful and she showed me a few storage stalls which were clean. Karri asked lots of questions about what I needed it for to make sure I got the best size. I would certainly refer this facility

Im an early person and tend to get things done first thing in the day...Today was the day I was looking at storage units to rent. I was very pleased that the person behindthe counter was very very helpful. She showed me units and I was impressed by how clean the were. Kari answered all my questions. And I really appreciated that...Cindy

I was at Public Storage last week to rent a unit. ThePerson in charge Kari was very helpful to me. She answered all my questions and took me around the property to show the available units. I just wanted to let you know that Im happy I went to storage place.

Great customer service, Kari the manager is friendly and listen well, helpful and also respectful.

Christian was awsome she went above and beyond to help me with the space i needed and was so nice thank you lad

This Storage facility is a scam. I wouldnt refer Public Storage to anyone

Just a shout out to the young lady, Kari for all her help today. It was nice talking to someone who knew all the information I needed..

It was so refreshing to have a customer representative be so helpful and friendly. I tend to ask to many questions and Kari answered them all. She was very informative. I was also impressed by how clean the area was

What can I say about this Storage Co. While I have looked around and tried to decided where I wanted to put my belongings I checked out the facility and found that while not new it was clean, and well attended to out and inside. The person I talked to Kari was very helpful with everything I asked.

Very impressed by the cleanliness of all the units I checked out... I talked to the salesperson Kari at length and she was extremely helpful...

Great customer service. Easy access right off of the highway. Location is secure for all of my belongings with reasonable prices. Friendly customer service. I will recommend public storage to all my friends and family that need storage.

Great customer service! Both Kari (the property manager), Rick (the relief manager), & Zach (the district manager) have gone above & beyond to help me resolve a reservation issue that I was dealing with. Amazing people & customer service! Highly recommend!

Great customer service! Kari was very helpful in the process of obtaining a storage unit. Easy drive up access. Convenient location. clean and dry. It suits my needs in relocating perfectly!

I was having an issue and was advised to head to a local store. Wow! She was amazing. Solved my issue in a second. Took care of business and even helped me setup online so I can handle future business online. Very, very good customer service.

My roommate and I used Public Storage for a few months after school abruptly ended amid covid-19. Kari was extremely helpful and made a very stressful situation easy to handle! I highly recommend this location and we so appreciated Karis help with every step of the process.

This Public Storage has super friendly customer service Kari gives ever customer the best service to person. Helpful to all has any Questions or needs something from Public Storage.

Very helpful counter person....She told me everything I think I neededPlace was clean and neat...Thanks....I think her name was Kari;cesear

Kari was very professional and courteous during our appointment to set up a storage unit. She was very flexible on time, and she even helped me pick out a smaller unit that better suited my needs. I will be using this location exclusively any time I have a need for long term storage. Thanks Kari!

Ashley was nice and knowledgable.

I was very happy with Kari, She was very helpful and friendly... The poor thing was so busy when My Husband and I came in... She still took the time to greet us with a smile... When it was our turn, she was very helpful to find us the right storage unit and at a good price...Kari also gave me some great advice on how to store certain items... The grounds are very clean and well kept... Thank you Kari....

Well I have to rate this place 5 stars because of cleanliness, the great location and the staff being so informative. I went inwith lots of questions and the young ladyKari answered every one. Thank you Kari..

Went in to pay a bill and was greeted with the best customer service . Kari greeted me with a smile and engaged into conversation. that doesnt happen very often anymore. Thank you for making my day better :-)

This is an excellent facility. When I initially went there, Kari showed me 2 different storage units. That was very helpful to me in determining the size I would need.After I had begun putting things in the unit, I received a call from a man. He advised me that I had incorrectly locked my unit & it would be accessible to anyone on the property. I went over right away & locked it correctly. It was a good feeling to know that the people who run the facility actually check on the units.Finally, I had a conflict with my auto payment being scheduled before my deposit would go in. The other woman (not Kari) was beyond accommodating in cancelling my auto payment & arranging for me to pay my fee on the 3rd instead of the first (in person).One thing that is consistent with this facility is that the people who work there are happy, positive and customer-oriented. The grounds are clean. One of the property managers actually created a little garden area at the entrance gate that is welcoming and pretty. The other thing I like about the facility is that you have a private code for the security gate. All the units are ground level, which is another plus for me. The hours are reasonable and the prices are slightly lower than other facilities in the area.Overall, this is the best storage facility I have used.

Kari was very friendly and explained everything so well it was a great experience.

Plenty of Storage, Drive up service. No climate control, but the storage seems to be clean, dry, and free from lingering moisture, even after a day of heavy rains. Pricing was comparatively very good.Kari the manager is very attentive and friendly, and very helpful.

I have had nothing but good customer service, when I had any questions or concerns with my unit. Kari the property manager is great, she is always willing to answer questions or assist in anyway possible. I would advise anyone, needing a storage unit, to come here.

Today was a long roller coaster, but Kari set everything up in a timely manner. A horde of people came in at once and she managed the office alone. She excused herself with me told the others she will be right with them and came right back to me. While on the computer doing administrative work she kept polite small talk with me and the others. When I came back later that day with a few issues she resolved them as quick as she could and was polite as she did what she needed to do on her side.

Kari was extremely helpful. First I called in for a quote she called back right away and left me a nice message letting me know she was there for me if I had any questions. Then I went back in and she gave me a great deal on a storage unit. She has been extremely helpful throughout the whole process and I am very grateful.

Very nice people that work there. Accommodating in the fact that one time they stayed open late so i could make a payment ( i was stuck in traffic). I would recommend them and use them again if needed.

I experienced such exceptional customer service with David. He made this process seamless! He was courteous, had a pleasant and calm demeanor. David listened to my needs with location and size of storage unit! A very good location and a clean unit. A very positive experience overall!

I had a great experience when I went to look at a storage. The manager Kari was kind and very patient with my questions and I will definitely send others to this location. Thanks for the help

I am very impressed by the cleanliness at this company. It was also a delight to see customer service so helpful and friendly. I did ask quite a few questions but Kari was very very patience. The unit I rented was also very clean. I give the 5 star rating because of the above.

Kari is wonderful person very helpful. Good prices easy access. Have had no problems.

Great customer service. The storage is Right off the highway so its easy to get to. Thank you

Very friendly! Great quite location .

Great customer service, very polite

Very clean, curious friendly staff. Wish I could rate higher than 5 stars. Worth 100 stars

Kari is a godsend. She is so helpful and courteous to her customerseven some of us that have no patience for waiting. I observe her helping a woman so calmly while I was waiting. And she was very helpful to me as wellThank you again Kari

I needed information about renting a spot for my home goodsand other items. I was helped by Kari who was very informative.She was very patient with all my questions. You are very lucky tohave her as a employee.Martha

Kari was great. Fast and courteous. After reserving on line, I was in and out in 10 minutes

My experience with Public Storage has been great. Anytime I need help with something the manager Kari is always there to help me out. I would recommend if you come by and need a nice storage unit ask for Kari. She is the boom.

Friendly service & top notch employees!! :)

This Public Storage location is hands down the best storage facility that I have ever dealt with. The staff is beyond friendly and helpful, always a pleasure dealing with anyone who is working here, especially Kari! The hours that they are staffed are very convenient and someone can always be reached by phone. This is our go to storage facility, very easy to get to, safe, clean, and the customer service is above and beyond what anyone would expect! Highly recommended if you are looking for a storage unit in the RI area.

Great experience. Im glad I came in when I did because I got a sale on the unit. Thanks

Great location! Terrific access right off the freeway. Super clean! Customer service of Janieca and Kari was exceptionally good. Highly recommended to both business associates, friends, as well as family.

The service I received a public storage today which is February 14th 2020 okay was very good it was excellent service thank you very much

Kari was super helpful and very friendly! All staff experiences have been 5 star. This is an outside, non climate controlled unit. I needed to sweep out my unit, and there were spider webs throughout that needed to be cleaned. All my belongings are in plastic totes so after cleaning it, I was not too concerned. The rope on my door broke off the second day of moving, and the light bulb inside didnt work from day one. I will contact the office as they have been great.

$1 dollar unit does not exist. Read the fine print......its a size you cant use. Went to pay my rental, they were sitting there eating lunch, cant take your check now, eating lunch. Later, I was sent a late charge. Wont go there again. Convenient, but wont recommend it or use it again.

Very good customer service! Kari is always kind and willing to help. Thank you!

Kari was absolutely FANTASTIC. So welcoming and helpful with great conversation. Thank you for your continued service and professionalism.

I just want to thank Kari the mamager for helping me to decide aboutwhat unit I was thinking about. She was very informative and so very patient with my many questions. Site is very cleanThanks again Kair

I have had multiple storage units in several different areas and I must say that I am extremely happy here with both the facility and staff! The facility is clean, well maintained and secured. The staff is excellent and the manager, Kari, is wonderful! She is very knowledgeable, caring, friendly and helpful. I would definitely recommend this Public Storage facility to everyone in need of storage space!

Convenient location . great hours for when I need to access my items. Thank you

Great service. Right off the highway and convince. Managers listened to all my concerns . I would definitely recommend this place to others

Excellent service ! Kari was great, she answered all my questions about everything.This was my first time ever having to get a storage unit so basically I was clueless. After calling quite a few places I chose public storage on freeway drive because of the customer service, and also I was impressed with how the property was kept clean and the security of it. Also I received a great deal. I would definitely use this place again !!!

This place is great. The property manager Kari is very professional and a great asset to the company. It is a great place at great prices. I recommend to everyone. :-)

Super clean! Customer service of the staff was exceptionally good. Highly recommended to both business associates, friends, as well as family.

I have been searching for a storage unit and was very frustrated with the high prices and lack of good customer service. I spoke with Kari at Public Storage and not only was she very courteous but she was very helpful and knowledgeable. She met all my expectations and I left feeling confident my items would be safe. It was also much cleaner than the other places I have visited. Thank you Kari for all your help!

I received outstanding service and expert advice from Kari. She gave me the best advice on the packaging products. Kari was very friendly, professional and accommodating. I will recommend Kari and her property as the best storage facility in Rhode Island. Berty Roushdy, University Park, Maryland

Everyone at this location was always courteous & professional. The property is always checked to be sure everything is ok. I received a call because the door on my unit was not closed all the way. It turned out I did not properly close it. It was good to know the units are checked. I would commend.

Great customer service! Kari made everything very easy. Look no place else - I would highly recommend them if you need a storage unit

The manager was very helpful and made me understand everything about using a storage unit for a first time user... She was friendly and offered me boxes and all moving supplies I would need at a good price and told me about all the deals. Also they were having a great sale so purchasing our first month was very affordable. I would recommend public storage to everyone who needs a storage unit.

While the facility, like many others, goes through its typical maintenance and site issues, the management and on-site managers have handled everything as professionally as can be. I dont know any of the on-site managers but one, Kari, and she is the epitome of great service. Always helpful. Thank you.

Ive had nothing but a positive experience at this location. Great customer service, a clean and attractive appearance. Theres even a cute little flower garden as you drive in. Five Stars!

Customer Service is Excellent! Clean and Safe Environment! Love it😊

I have rented multiple times from this location and my experience has been great. Very pleased. Especially with the property manager Kari, she provided great customer service!

I am very happy that I chose Public Storage for my storage needs. My unit was clean and secure and the manager, Kari, is awesome and went out of her way to get me the best price possible. Public Storage in Cranston, RI is a friendly and accommodating facility.

Rick is awesome great service Everytime I come there if I see him I get so excited because he is always kind and funny.

Excellent customer service.

The customer service at this facility was very helpfull. The area was clean in and outside. Kari was very attentive to all my questions. I have referred this storage to several people..

I would like to thank the customer service representative Kari MacDonald. She was extremely knowledgeable and helpful. She was very patience and friendly and explained everything clearly to me. It is not often in this day and age, that you find customer service representatives as pleasant as she was. I will highly recommend Public Storage in Cranston to anyone I know that is looking for a storage unit.

Very informational, prompt on verification. Very polite and professional.. recommend future business.

This place is simply amazing. I love the staff. The manager is so friendly and knowledgeable about public storage. All my questions were answered. Thank you

Great amazing place! Friendly office! Prices are right very happy!

Very nice people but high prices

The service I have received over the past year has been excellent. Easy access and the storage unit I have is both clean and dry. Even though we are working to get our items out of the unit since we moved its still the best experience Ive had with a storage facility. I would highly recommend this Public Storage facility!

I have been a customer of Public Storage in Cranston for a few years now. I couldnt be more satisfied with the customer service at this location. The employees at this location are the best and always go above and beyond to make you happy and accommodate every request! I plan on staying at this location for awhile and I highly recommend this storage facility to everyone!

Kari the staff member is such a great an easy staff member to deal with whenever i go there. And there building is always kept up well. I rate them 5 stars.

Found the storage facility very clean and the staff very accommodating.Kari, the girl who helped me was very informative and helpful. I was full of questions and she was very patient and had all the answers.....

Recently I went to The Public Storage on Freeway Dr to check out the units. I was impressed by how clean the units and property was. The staff (Kari) was very helpful in showing me the different sized units and had a big impact on my rental choice.

Facility is conveniently located, kept clean and on site manager Kari is very friendly and efficient.Overall rates a 4.9

I had been a customer until recently for over two years.i recently moved an hour away the hours are great and staff was available even during a snow storm and once even to help me when my car wouldnt start. just a nice bunch of people :) late great hours and the staff always seem happy to see you even if its to wave hello as you drive by. the units are easy to drive your car up to and dry so the items i cared about were safe.the property is clean and its in a safe area which was important to me because i sometimes was there after dark to retrieve or place an item in my unit. i found myself missing the wonderful staff after i moved and i hope they are doing well. :) Stephanie Casey and family

Great customer service and they really went above and beyond to get me a great deal on my 1st month only $1! Friendly people at Public Storage.

Great customer service. Nice and clean for an outdoor storage place. The customer service Representatives made it effortless for me moveing my stuff in and out . I will recommend this to friends and family if they ever need storage.

I was very happy with my service here. I was tried with respect and great customer service I would recommend this public storage to all my family & friends. 🏆🏆

Great location right off the highway. storage was clean and easy to get to. Friendly customer service with great hours.

Great customer service. The women in the office were not only Professional, But friendly also. I only used the storage for about a month, but it was exactly what we needed. I will definitely recommend using Public Storage to friends and family.

David was absolutely wonderful. Was very helpful, great customer service, and made the rental process very easy and smooth. Thank you

I like to keep my items in the storage place. Its a nice area, its clean, and the customer service has always been really good.

Needs better lighting! Some doors are hard to open. Good location.

I have had a unit at this location for just under a year now. The experience has been great. When a bigger unit became available, I was switched over in no time at all. The only recondition that I have would be to try and get the entry and exit key pads moved further back so they can be used without getting out of the car. Lol. Other than that, this place is great and affordable.

Service at this site was great. Kari was very informative and helpful with all the questions I had. Thank her for all her help....Flavie

Rates are competitive and economical. Storage facility is very clean and with easy access. Was a very easy transaction and the staff could not be more helpful and pleasant.....Great customer care!

This was a very easy transaction. The staff could not be more helpful and pleasant. I was out of there within 10 minutes maximum! Great customer care.