Horrible experience, I went in, told manager, I needed everything so I didnt look like a 62 yr old, money was no object. Lashes, foundation, contour, the works...she gave me to someone who couldnt even figure out whether I should use cream or powder foundation. The lashes were ok to learn how to put on yourself after some practice. NO THANK YOU. I have everything at home, I wanted some professional guidance
I first visited this location when the store first opened. They offered a promotion that the first few customers received a coupon to shop for their grand-opening. I waited in line over an hour along with others (that wasnt the issue.) As the line moved on, customers were given a coupon by an Ulta associate at the door. When it came my turn, the associate with blonde hair was about to hand me a coupon but then took her hand back and asked me if I were over 18. I found it appalling that no one else was asked their age. I am over 21. I was also the only woman of color in the line. I did however email Ulta but I never received any follow up about my issue.
The staff was very helpful in helping me find what I wanted!
The ladies are very helpful
All pleasant staff! Very helpful and friendly
Super helpful and nice workers
Good variety of affordable and medium cost supply as well as a couple higher end brands. The staff seem to be pretty knowledgeable and are happy to order in with free shipping if they dont have an item that comes on their website. I have rosacea- prone, oily- combination skin and like an affordable but quality product. Glad i have a reliable source of skincare and makeup!
I love ULTA BEAUTY they are hands down my favorite cosmetics store! I always can count on good deals and great customer service 👍! Do want to mention all the extra perks you get when you buy stuff sometimes theyll throw in samples or free gifts with purchase. Definitely have to check them out!
They have loads of mens fragrance. We were there for over an hour smelling them all. Great selection and okay prices.
Everytime I go here I feel bombarded watched and sweat to deathIts super hot in there because the mall wants to save a buck.The management is nice.I dont know where they find the crew....way too much makeup on them and they look like clowns!Just because the slogans say all beauty in one place doesnt mean you have to wear it all!
I absolutely love this store but will only shop if there is a sale going on because of how expensive. Customer service is always welcoming and respectful.
I went today to get my first ever facial at an Ulta and I’m highly impressed! Heidi was awesome, always checking in and very polite. My face feels and looks brand new!
Its Home Depot for women!!! Anything you want they have it and at all price ranges! Its wonderful! Lots of very friendly people to help you with what ever you need. They also have a salon and do facials as well.
I had an appointment to get my hair done at the salon at ulta. I waited TWO hours to get my hair done, and when she finished it wasn’t what I asked for whatsoever. The stylist didn’t apologize or give any discounts for making me wait so long. What’s the point of having an appointment if you don’t follow the schedule?
Great customer service. Sometimes TOO MANY!
My first experience today was not pleasant. When I walked in I noticed a girl with dark hair, she was wearing a black shirt with black shoes. She was doing a girls make up about 3 asles back on the right. As I walked by I wanted to ask her to try her eye makeup on me, because I really liked it! But she was busy. On the way back through I looked at her again, with the intentions of asking her. But I wanted to wait until she was now finished talking to a co-worker. I guess she saw me looking at her because she said Take a mental picture, it will last longer. That was rude! So I put my merchandise down, and walked out. Im sorry if made her angry by looking at her. I just didnt want to interrupt her. Your employees should always be friendly! I wouldnt have a job, if I was that rude. Ive always worked in customer service, and you dont act like that. Very disappointed with my first experience. I would rather continue ordering my things online, than deal with rude customer service.
Can always find something...even if I dont need it!
The absolute worst experience Ive ever had in an Ulta Beauty store. If you walk in the store at almost any time of day, there are maybe 4 or 5 employees there total, and none of them offer any service or assistance. So dont go in there looking for advice or with any questions, because you will find no help whatsoever. I have also found many of the upper management to be rather rude as well when dealing with them.To top all of that off, the stock is usually rather lackluster. This store is generally out of many things, and I found that they dont even carry some products from my favorite brands.My best recommendation if you want makeup? Go to Sephora or shop online.
Everything I wanted was there, and salespeople were very helpful.
Absolutely loved my first experience here! I had no idea that the employees assisted you with finding the perfect shades to match your face and then if you dont like it after you get home, then keep your receipt and return it for the right one.
Glad they are back open. Wife waited to get a hair appointment and perfume
A huge store for the make-up, hair fanatics! Youll love it!
The girls were very friendly and helpful
Great service feels great
Cait was super helpful!
Love ulta!
Just love the variety and the salon
Ulta is nice
Great Service
Great prices
Too expensive
Lots of options