I moved out of state and had my stuff picked by the movers at this public storage facility. I spoke to Jack at this location to help me coordinate my move. He was extremely cooperative and helpful and went out of his way to ease this move for me. Jack is fantastic and has excellent customer service skills. Thank you very much Jack. God bless.
Recently I rented 2 climate controlled locker spaces. My first day accessing the lockers, I asked a person working there for directions (Jack Walsh). When I told him the locker number I was looking for, he already knew / recalled my name, and escorted me to both of my lockers. He also made it very easy to credit the lock charges since I had brought my own locks…. Overall, he was a pleasure to work with. Oh, and the property itself is clean and well maintained. So far, I’m very happy with my choice.
Jack is so helpful, kind and professional. He really goes above and beyond to assist in any way possible. The facility is always clean and easily accessible.
Person at check-in was helpful, units are clean, well lit, much better than other storage units I have used
Dave handled a close out for us and was very efficient, professional and personable. Jack was outstanding in helping us to plan and manage our storage needs We have had a great experience overall with the team at Deerfield PS.
Jack gave me a lot of time searching for the right box I needed. It was a tough place to find, but with google maps, it became easier! A bonus, Jack even helped me out to my car with this huge box! Will be coming back.
Were brand new to Public Storage and when we walked in Jack was right there to help us. The size and price was great. His personality welcomes you whenever hes there while were there. He was very clear in all of the directions. He guided us through the building, showed us the storage unit, how to work the locks and when he was done, we didnt need to ask any questions. Its a clean facility inside and out. We highly recommend Public Storage and ask for Jack!
Manager Jack the best! Appreciated his kind wave & greeting by name. Felt very safe. This location kept clean & well maintained.
Dave Was Awesome. Great Sense Of Humor.
Jack was amazing! Totally recommend, he was very nice. Everything was fast and efficient, well explained.
Jack was very helpful as were all the people I dealt with at Public Storage in Deerfield. I highly recommend this facility
I’ve used this Public Storage for over 15 years. Always clean and secure. Plenty of dolly’s to move things in and out. Jack is always so friendly and helpful!
Excellent serviceAlways THERE to help!Thanks Jack
The new app is awesome!Thanks for assistance Jack!
Jake was incredibly helpful and got us all set up on the app. Definitely recommend for students in the area.
We had really good experience with Jack,Awesome guy!
Gonna need some space with my new restaurant opening soon! Got my reservation all set, spoke with Property Manager Jack, now the easy part, moving everything in....lmao! Go Cubs Go
Amazing service. Highly recommended. Special thanks to Jack for all the assistance and help!
Popped in to check it out. Need secure storage for few months and talked to Kayla. Pretty much put my mind at ease. Answered all my questions. She was awesome. When Im ready, I will be back!
Jack was very knowledgeable and helpful.
Jack has been a great help in assisting me with the setup of my lockers. He always has answers for any of my questions and my experience has been flawless!
Dave was helpful and friendly.
Jack the manager was on site and ready to help, also had carts ready for us to use .
Jack was amazing. Great customer service! Really an asset to the company. Keep him happy :-)
First time experience to use storage unit and Jack Walsh help me.. He is knowledgeable what he does..Honest and a nice guy !
Jack was a very helpful!
Incredible service from Dave!
Jack was awesome, super helpful and friendly! The facility is clean and well lit - great value for my dollar!
I have been storing here for years and it is one of the cleanest facilities I have ever seen. Always a pleasure coming by the office.
Needed minimal assistance from the property manager Jack to complete my ERENTAL last month.Contactleas Rentals ......what a Great idea!Look for Jack he will get you the best deal on everything... also his very friendly ‼️ more staff like him please
Kayla has the best customer service support! Would recommend.
This storage location is the best I’ve been to. Great facility and the staff is great. Jack has help me out and very professional every time I come in and need help. Great storage place.
Jack was greatHighly recommended
I recommend everyone stopping by, try to look for Jack, he got me a great unit this week ‼️ he was very polite 👌
Jack was awesome! Helped me out with every question and was very courteous and professional! Thumbs up!👍👍
Jack was very helpful and covered all of my needs. Very clean facility.
Conveniently located storage facility with nice units and carpeted hallways. It was easy to rent to storage unit on-line. Jack in the office was very friendly and helpful at check in.
Clean facility nice service jack
Stopped by the office, and the manager un duty, Jack, was able to set me up with a TRANSFER.Almost cut my storage bill in half !Thanks again jack !!
Jack was a real help. Great guy!!! Thank you :-)
Jack has been helpful and easy to work with.
Recent excellent experience. Used e-rental, and Jack helped me through several issues. Very helpful ! Great customer service!!
We are very pleased with this location and the services received from Brian.He was very helpful and knowledgeable in assisting us with our relocation into a new space to accomplish our storage needs. This facility is clean and secure.
Jack was amazing, he helped our process go smooth and end a Lot quicker than it would have. Thank you
Patricia is amazing! She stayed past closing just to get me possession of my new unit and went out of her way to make sure it didn’t get swept up by someone else before my scheduled appointment later in the week. The place is so secure, so clean, and the cost is significantly lower than the competition’s. Patricia clearly knows her stuff and is the perfect balance of businesslike and kind. Very excited to be working with them!
Its always a pleasure to go into this facility. Maurice and staff are so friendly, nice and helpful. I have used this facility several times in past and again now and I always know how well its maintained.Thank you for all your hard work, effort and friendship.
Stop at Arlington Heights today and the mgr Jack from Deerfield was filling in for the day. Quick tour and E-Rental setup within minutes.
I came in to see the facility and the manager on site, Jack, was kind enough to give me a little tour and show me the inside of one of the units. I learned about the monthly rates and unit sizes. The site was clean and air conditioned on a very humid day. I was grateful for the time he took even though I did not rent a unit that day. Carol
Dale was a great help. This place has some of the friendliest staff
Spoke with Brian while he was doing a security check. He explained all the things Public Storage does to help keep my stuff safe. I feel confident in storing here.
Jack did a great job getting me in my unit.
I panicked when I came in and discovered that my reservation did not guarantee me a space and none was available in the size I wanted. But Brian reassured me that we would work together to find just what I needed, and we did! A great space for my holiday items and I even saved $10 a month.
Maurice was fantastic in helping me rent a locker. The process was easy and the facility was clean. I recommend renting here for anyone that needs storage in the area.
Had a great experience getting a storage locker here. Maurice took time to explain my options clearly and concisely, as well as what the contract entails. Answered all my questions. Took 15 minutes and I’m very happy with the service and the facility
Jack was super friendly and helpful. Made the sign up process painless and quick. Highly recommend!
Maurice was super great to work with! Very accommodating and remembered me when I came back. Great customer service! The spaces are nice and reasonable rates, great location.
Secured a 2nd storage unit today. Jack W. Was immensely helpful and friendly. Took very little time to go thru the rental process!
When we couldn’t get our key to work in the lock, Rudy came to help us; got the key to work, but traded the lock and key out so we wouldn’t have the problem again- and all with a smile. Couldn’t have had a better experience. Plus this place is neat and tidy. All good!
Maurice gave me excellent customer service. He was very knowledgeable on the product and the facility is clean and secure. I will recommend people to come store here!
Been a customer at this location for several years and I can say without a doubt that the service me and my company just received from Maurice in obtaining another storage unit has been nothing more than exceptional. His customer service should be commended.
Clean and very well maintained. The place is climate controlled and staff is helpful
Facility is clean and fantastic. Jack was help me. Awesome place, will definitely come back
The property manager Brian is very nice and polite and helpful, he goes beyond measure to answer any and all questions and the storage facility itself is very easy to access your locker and always clean.
I needed an extra storage locker in a hurry and Brian went through the process very efficiently in less than the time allotted. Thanks!
I was there yesterday and Patricia helped me pick out a unit. Everything was fast and efficient. Great customer service. Excited to use my new storage space!
Stopped in today to inquire about a storage space. Right when I walked in, Aiden was quick to say hello, and make me feel welcome! She answered all of my questions, and concerns. She also recommended packing supplies. When I move in the next few months, I will definitely come to this location because of the nice facility, and excellent customer service!
You guys have been super supportive to us from front to back. Brian was especially helpful when we moved out giving us time and money saving ideas to make our move easier.
Please go elsewhere. Public Storage is short for Money Storage. They have changed my leasing rates so rapidly without adding any new space or upgrades. I NOW PAY DOUBLE FOR THE SAME UNIT!!! And they constantly beg you to provide a google review. This place is absolutely not worth it!!!!!
Maurice was on duty when we had to close out our unit. He was awesome-went above and beyond to help us. Thank you!!!Overall great, easy experience.
Robyn was so friendly and very helpful in getting me started with my storage space rental. The facility is clean and very well maintained. Great location!! You may not realize where it is but easy to turn in off of Pfingsten and go right behind the Morgan Stanley building and youre there. Check it out!!
We were in the process of moving out and Brian was super supportive all the way through. If we need storage again we will be back here.
Maurice was very helpful with my move in. Always very nice and greets me with a wave when I come and go. I feel very welcomed at this property. Any questions or concerns that I have, he answers them immediately. My business needs are always met with this property.
Was moving day and the customer service today was amazing. Exceeded my expectations, Jack was the on duty manager and he help us with all of our needs.
Brian is always friendly whenever I come in, which is often. He makes me feel welcome every time.
This was a really wonderful and smooth experience. Moving is tylically stressful. I appreciate that both the customer service rep I spoke with on the phone and Maurice, who was very kind and professional, assisted in making the process feel like a quick errand rather than an all day project, especially on Memorial Day! I feel very confident and relaxed about this investment. Thank you again!
The facility is very nice, all climate controlled multiple level access. Looks secure, clean and well managed. Both Brian and Mavrice are very helpful and courteous. Good choice to store your stuff there!
This storage facility is kept very clean. I really like that it is climate controlled. We have come to this storage facility several times in the past couple months to clear out little by little our storage. Every time we have been at the storage facility Robyn has been very courteous and helpful. Robyn always ask if theres anything we need, very professional and attentive.
Great experience booking and moving into this Public Storage. Maurice helped us get a unit booked in advance. He scheduled a move in time with us and was there when we arrived. He then showed us the unit we had reserved but also told us about a special they were running that ended up having us some money. Very happy with this location and service we received.
Maurice was a great manager and assisted with the process of signing up. He answered all my questions, and they were tough ones, and hes certainly trustworthy. Great place to store any stuff you need.
I worked with Brian 3 years ago and he is a great guy to have on your team!
Great location and Brian went above and beyond to be helpful. The unit is climate controlled and was very clean - exactly what we needed.
Amy is just wonderful! She explained to me what I would need to pack and protect my belongings for my future move. She was very informative, helpful and patient with my many questions about packing. I definitely would recommend this place for any packing supplies. Thanks again Amy!
Maurice provided excellent service. The place is climate controlled, clean and well managed. Everything we needed was available. Highly recommended.
Maurice was great!!. He was informative and pleasant to work with. Facility was ideal for my needs. I Feel my goods are safe here.
I was in last week and purchased some picture boxes and the manager Robyn was very nice a helped me to determine if the boxes were large enough for my art work. I have since packed and they were the perfect size. Thank you Robyn for your help!!!
Maurice has been such an asset to this company. He is trustworthy, kind, and always looks out for his customers needs! Rent here and you won’t regret it!
Loved this location and Robyn was so awesome to show me around. She answered all my questions and took the time to find out exactly what was going to be best for my situation. I cant say enough good things about her. From what I understand she is a floating manager and isnt always at this location but I was lucky to catch her on that day. I was able to look at the spaces I was interested in and got pricing details to take home to my significant other. Thank you so much Robyn!!!
Was in a hurry as I had limited time to get the space and Brian understood and walked me through the process very efficiently and made me feel comfortable.
The manager at this store is very sweet and knowledgeable. Robyn showed me how to save money by staging my furniture in a storage locker and maximizing the space. Will most definitely recommend.
Great deal on my unit! Very happy with the different sizes that were available. I really enjoyed my first month for $1... that helped with my move a lot! Thanks Robyn
This is a clean, well lit storage facility. Rates are quite reasonable. Ive had a unit here for years, Maurice has always been extremely helpful.
We stopped in to buy a few boxes last week and were met by a super sweet and friendly manager named Robyn. Her attitude, knowledge and resourcefulness are a great asset to this location. Will definitely shop here again.
Khnsty was most helpful when I had to relocate to a different space at the same location. She went above and beyond to maker this process easy and convenient for me. She offered suggestions which helped and processed the paperwork quickly. Would recommend this location.
Esther was AMAZING, so quick to process our space and could NOT have been more helpful. I would recommend and use Public Storage again. The space is perfect, and the move was SO easy. Very stress free part of our move.
I stopped in to this location to purchase some much needed packing supplies. Robyn was the manager on duty and she was so very helpful and extremely knowledgeable in the products they offer! I would definitely return to this location in the future!
Best Experience Ive had with a storage facility! I had just come in to purchase some boxes, and Robyn the store manager was so helpful, and nice that I bought more than I needed! The store looks pleasant from the outside to when you walk in and get greeted with a smile! Very clean store.
This facility is always clean and secure and Brian and the rest of the crew are great!
Had a great experience with Kristy - very helpful and professional during the process and after. Move in was very easy. Convenient location and appears to be a great facility.
Was blackmailed by Andrew into giving a 5 star review before I could move in my stuff. I had a flight the next day and he knew I was desperate for storage. Move out was easier thanks to Sam, who seems like a decent guy. Will never use again.
Was picking up an item out of unit meet manager danielle she seems to be nice property always clean restrooms as well