Oz was very very helpful and got me all set up on my new iPhone 12 mini!Romby showed up putting a smile on everyone’s face and JT was professional with his customers.The manager Hope had her customer and was very professional and thank her customers for their service in the army!This store is amazing and always happy faces. Thank you AT&T.

I had some issues and questions about billing and setting up auto-pay. I was also checking on upgrades. Was a solid experience, store was clean and the workers were all friendly. Got nothing negative to say about the place. I think the store manager helped me. Left with all issues resolved without feeling pressured to buy a new phone. Although Im going to upgrade soon lol

Oz was amazing!! He was very sweet and personable . You could tell he knew his job and he loved what he does. Holly the manager was also very helpful and nice. I will definitely be going back the the del city store !!

The young men at this location display excellent customer service every time I enter this store. This is my new location because of it! Thank you so much!

Was trying to get my Wi-Fi back on had to go to 3 different places to find out I have wait til Monday nice

On or about July 3rd 2021, I went in as usual to AT&T in Del City Oklahoma to pay my bill. For the 17th time in 20 Billings my bill was incorrect. I complained once again and was confronted body supposed manager Miss serviss. She threatened to put me out of the store and told me that I cant act like that because I complained about my bill. Mind you, I am a 66 year-old Vietnam era veteran who lives on a fixed income and being talked to like I am some boy! This sounds like the 1960s to me. I have been traumatized by this series of events with your company. I am demanding that Miss service receive some kind of disciplinary action or I will be forced to file a lawsuit for this entire series of events. I am hurt, disrespected and t e e d off about all of this and expect this to be addressed. I called in last month about this issue and almost every month before if you check my record of complaints.

The girl that helped me was super smart and helpful. I love to get my new phones and I pads from this store. So helpful. I drive 45 minutes to come to this store.

The Del City AT&T store is outstanding. If you want exceptional service ask for Jesse. He provided fabulous service and made my experience an extremely pleasant one. I’ll definitely be visiting this store in the future and Jesse is the one that I’ll be asking for!!

I procrastinated buying a new phone due to unpleasant experiences in the past (with a different wireless carrier). When I saw that AT&T was offering a deal on the iPhone 12 Pro, I decided to go for it and went to Comm Solutions in Del City. I would like to thank Jesse Stull for making this phone purchasing experience nice. He was knowledgeable, helpful, and a great conversationalist!

I had the best buying experience at this location, I didnt have to wait for help and everyone was friendly and eager to help. JT helped us get exactly what we wanted and he was very helpful and so polite!! I will definitely keep this location as my go to AT&T store.

In short, JT and another guy working there (beard and long hair, brown eyes, didn’t remember the name, so sorry😕) were wonderful customer service agents and helped us accomplish so much in very efficient timing. I NEVER write reviews, in fact this might be my first. But we HAD to give JT a pat on the back!!In long:My husband and I both work and have a newborn and 1 yr old so we very rarely have time to go to the store. We had a very short window of time in the afternoon on Sunday and I was very frustrated with my old phone so we went in. I was worried we might not have the time to accomplish everything I wanted done, I was worried having both the kids with us might frustrate an employee; JT greeted us at the door and laid all our fears to rest.JT was able to switch from my prepaid account, keep my same number, change my husband’s account to have more than one line, added me to the account, put me as an authorized user, bought me a new iPhone, case, screen protector, got insurance on my phone (I’m so clumsy), box charger, AND a box charger for my husband’s new phone, included for free! JT did everything for me, when I first held my phone it had the screen protector, case, and a complete data transfer from my old phone already done! Hollaaaaa!!!🙌🏼🙌🏼My husband had bought his new phone online and wasn’t aware of many of the features. JT educated us, while he was working, on every new feature we had access too, and every single change I would be experiencing upgrading from an iPhone 6s to a iPhone 12 Pro Max. He was very knowledgeable about my phone as well as my husband’s Samsung s21 and we left the store being much more informed about our plans and having the knowledge to take advantage of every feature our new phones have.We were worried on a Sunday everyone would be wanting to get their errands ran at the store and that the agents might be too busy to be able to take care of everything we needed in time. JT was able to accomplish every single thing we needed in less than an hour, and his coworker quickly and efficiently handled everything three other customers needed, making us feel like we weren’t a burden or backing up a line of people with all of our extra needs. There was never a person waiting!! Thanks, guys!! We are so glad we came in .

The Del City location, was excellent. We had previously stopped at the MWC location and the service was awful. We drove 1.9 miles to the Del City location, had 0 wait time and the service was awesome. The gentleman assisting us with our purchases was the reason we have ATT service. He gets 5 🌟.

Eric was super helpful with getting my mother a new phone and plan. He gave us the best deal that was relatively close to what she was originally paying on a previous plan. She (and I) are very happy with our experience today.

I live in Norman and I drive to del city just to go here! I’ve been to many AT&T’s all over the city and this is by far the best! They’re always stocked, never busy, and always ALWAYS have the best customer service. This is the only place I go and the only place I send my family!

Simply great experience alllllll the way,And impressive 2 bootThe rep was very very knowledgable, highly helpThank you veryMrT

Very unpleasant experience from the get go, went in to upgrade to a new iPhone. To my surprise they had the one I was looking for. But then everything turned sour. My sales rep didn’t like I asked him to remove the screen protector and case totally an extra 150$ he just added to my ticket without asking. He then disappeared to the back after I also didn’t want a $40 power block. Not sure how pay is set up but maybe commission pay doesn’t provide the best customer service. I now know why they still have the hard to find iPhone

CarpeDiem20212022Aplus+location

My overall experience was good and going great until an Otterbox phone and glass protector were added to my purchase. I did not pick out or request these when purchasing my iPhone 12 Pro.After my declining to purchase or chose a different protector, the friendly, helpful employee atmosphere dramatically changed from good to sad?

I’m not from Oklahoma i was visiting from Texas and I stopped to upgrade my phone. Eric was very kind and knowledgeable, he deserves a raise! 😃

This was the easiest, smoothest phone upgrade Ive ever experienced, thanks to Cannon. I knew I was ready for a new phone but this upgrade was huge for me from an iPhone 6 to an 11. I wasnt sure I would be able to adjust to so many new additions that would be on the 11. Cannon was extremely patient and handled many questions and phone fumbles as I became familiar with the new phone. His customer skills are terrific and he was always respectful and warm working with an older generation. I would highly recommend this store and staff. Personally, I would like to have Cannon help me, if needed, but I noticed other staff over several hours helping customers and they were not only professional but also very good at putting the client as ease.

Great staff. Was helped out by Eric. He was very polite and knowledgeable. Definitely returning to this place for my phone needs.

I visited this AT&T store while visiting from Texas. Eric was very knowledgeable and helped me and my family upgrade to new iPhones. He got us our phones shipped back to our house in Texas and we’re there when we got back! Will most definitely return back to see him again!100/10 recommend.

Eric went out of his way to make sure I was taken care of after having my iPhone stolen.Top notch employee.Give the guy a raise!

Erik was so kind and took his time helping me choose my new iPhone 11. He got me a good deal and got me fixed up with all the protectors. Recommend 100/10 stars!

Eric was able to help me right away. I bought 2 liquid screen protectors. He even out them on our phones.

Eric & the new guy Ryan were so fun to chat with while they helped me upgrade to my new Samsung.10 out of 10 recommend!

The store on Sooner Road hasalways been helpful and courteous toe. The people are great there.

I went into the store to see about starting my own plan. Shawn was amazing. He helped walk me through the process of setting up the account, adding my new iPhone and even gave me a discount on my accessories. Romby also assisted me in answering questions while my phone was getting setup. Smooth as can be. Didn’t have to wait at all. I will be back next month to setup my TV once I move as well!!!! Thanks guys!!!

Absolutely horrible!!! I came in looking to return something and Travis seemed more upset that he had to get up from watching football to help me. And in the end, he rudely told me he could not help me!! Just another reason I will never do business with this terrible company!! 1 star because I cant do zero!!!!!

This att is awesome romby help me set up my phone with out any problems this att rocks

Romby was great he got me upgrade and all my stuff over I love this AT&T!!

Poor service they were telling storiesAll liers

My parents and I went in over the holidays to get new phones. I found all the staff to be extremely friendly and genuine. We had asked for a specific sales representative because of of all his positive reviews. He was off, but Cannon helped us and was nothing short of spectacular. He was patient, answered all questions (dumb ones included), explained things (sometimes multiple times), made sure we understood everything, and gave us the ultimate customer experience. I’ll admit there’s always apprehension with big purchases like that but Cannon made us feel comfortable, almost like he was taking care of his own family. Can’t thank him or the store enough. We love our phones. Thank you Cannon!

Good service

Romby is the best ever he is so helpful and patient he needs an raise !!

My daughter, wife and myself came for new phones over the holidays. A find young man named Cannon came up to us and wanted to help. He showed us a number of options on different phones. He explained each one of them and the cost involved with each one.We decided on the IPhone 11 for all 3 of us.He took his time helping us understand all of the new bells and whistles from our old 6’s that we had. I was very happy with his service an would recommend him too anyone. Thank you Cannon

Romby was so patient and helpful I wouldnt wanna recommend any other AT&T, he got me a new phone and i love it.

Courtney was knowable and supportive along with the staff Courtney also took me step by step of learning my phone .....along with informing of all options and discounts she made my transaction smooth and pain a great credit to the Att team ...definitely and face to be noted ........

Eric did a good job helping me Upgrade my phone & send my granddaughter a phone as well! 5 Stars!

Romby was so sweet and patient he help me transfer my data and showed me how to use the phone this att rocks

Eric did an amazing job! Got me a new phone and a new iPad. Enjoyed this experience!

Very prompt & friendly service!! Couldnt figure out something with my new phone ( was all me nothing to do with phone or service ) Mike showed me what to do had me fixed up in no time!!! Thnx Alan B. ... 👍👍👍👍👍

Carlos was very helpful and patient. Extremely knowledgeable

Ahmauriahn was a huge help! He was super patient fixing some issues on my account and got me all fixed up with a new phone. I would highly recommend him and this store.

Great team at the Del City store! Eric was a great help and very patient! Great atmosphere and great personalities!James Love

Thank you, Romby, for all you did for us today!!! You were patient and explained everything in a simple to understand way that made getting new phones and understanding our phone plan an absolutely stress-free experience!!! You are the best!!!😊

Romby is the man. He knows what he is doing and really takes care of his customers. Can’t recommend him enough! Makes the phone process seamless and easy.

I went in to get a new phone and a mobile hotspot set up and Eric was extremely helpful and knowledgeable in getting me setup with everything I needed

This place is a joke! So are the people running it! They set up an account wrong just to get commission! Stay away from them! They won’t fix anything! They will tell you to call the 1800 number!

They would use my card info to let me pay off my phone, even though I had it on samsung pay and photos of it and my ID

Romby was so great we just switched from sprint and i couldnt be any happier this place is the bomb 5/5 would recommend to everyone he made it seem effortless and was very accurate

Great service... polite and funny. Very personable and made sure we left completely satisfied.

Eric and Romby did an awesome job helping us switch to AT&T!They helped us transfer everything over and set up our new phones for us.Will be back in the future for sure :)

This is a great place to get your cell phone. You can also get all kinds of accessories. They have a wide selection, and the staff is friendly and courteous. Be prepared to wait in line though, because its very popular you can schedule an appointment ahead of time, if you go online.

Romby and Kay took great care of me when I went in to pick up my new IPhone. I highly recommend going to see them for your next phone purchase.

Was helped quickly and in a timely manner would recommend

Micheal & the rest of the staff were very helpful. They gave me info that I knew nothing about. Friendly & very professional. They made smile & laugh during my visit.

The staff lied to me and were Avery unprofessional....told service would tak an hour and after 2 I called back for an update, and was lied to again....not a great place to go for service...staff not knowledgeable about what to do and how to do it professionally......

Romney was so helpful and kind. Awesome customer service ! Never have any problems at this store!

Romby was very helpful and got us out quickly they have very great customer service here I always come to this location.

Eric was super helpfulMade it extremely easy to get a new phone

Great service and Richie was amazing. Got a new phone with ease and had a good experience!

Good and knowledgeable. I went in for a car charger that I couldnt find anywhere else and was on my way with one in just a few minutes.

Got me taken care of after a good scare. Super nice people. Hope that manager is there next time I have trouble he new things

Romby and his coworkers have definitely been the most helpful and best experience I’ve had so far with AT&T

Romby, very knowledgeable and helpful. Very great customer service, and allowed time to explain new charges on my bill.

Romby made my visit super easy and quick and i just switched !

Honestly I am thankful. these guys dont treat people like other AT&T stores where you might have 5 or 6 people huddled in the corner while there is a line. i went in and it was clear every staff member was there to be of service. They immediately got with me and helped fix several issues that i have been struggling with on my device.

Cody and Romby are amazing! We had very complicated issues trying to get our numbers ported back to AT&T! We tried to get this handled on our own but wasnt getting anywhere with the AT&T reps on the phone to help us! With the help of Cody, then Romby on the phone with the AT&T Rep. We got credited for a payment that went to a canceled account and our activation fees were waived since we ported back to AT&T with in 45 day grace period! Cody and Romby both went above and beyond for us and we really appreciate them! They are a great asset for your company AT&T! Cody and Romby believe in putting customers First!Sherrie Alexander and John Alexander

Do you like sincere honest service and treated with utmost respect...this is the location.. Robby was great

This is the BEST STOREthe Associates are super helpful and knowledgeableThey are also qUick

Very nice and knowledgeable.

Rombh and kay were super helpful great service cant complain

The young man saved me gas and time with the right info got us all fixed up.

Romby was great helps everyone with out a problem

Great Store with great people. They know their stuff and their service doesnt stop at the sale. They are always willing to help out and the best part is that there is hardly any wait at all!!

Customer service bad

Got taken care of without being hassled hard for stupid $300 speakers. Sean was who I worked with and he was patient to explain everything and explained that he explains twice to avoid problems later which I actually appreciated.

Very nice people will be back to pay bills at your mwc office since they take money orders

They took care of me and I didnt have to wait! They also showed me where I was overpaying!! Im happy

I wanted a simple phone upgrade and got hit with nearly hundreds of dollars in hidden fees. Its ruining my credit and causing me to have to hold off on college. I currently have a case with the FCC and the FTC to try and get this resolved. This issue is called cramming and it happens from major cell phone companies often. They convinced me to change my plan and service and upgrade my phones and then hit me with fees i never saw coming. I highly recommend going anywhere other than here. They constantly push the blame to anyone other than themselves. They had me convinced that i would be paying close to 200 dollars and then have a bill of 90 dollars a month. I ended up having to pay 700 dollars in bills for them wifes phone and upgrade and 389 dollars for my own phone. Im having to sell most of my valuables to pay these bills and i still dont see and end in sight. And cant even understand the bills and the customer service rep had me believed this would not happen. Hopefully my federal case will come through. Please steer clear of del city ATT.

Great people at this store, Jeff, Nessie and everyone there are very helpful and friendly. Excellent customer service and highly recommend dropping by.

Rarely ever do I have to wait just to start getting helped which honestly makes whatever Im needing help with that day much easier. They actually help unlike other stores Ive been to. Got told at one that my employees dont have timt to keep answering your questions.

Always busy but you get great service

Romby was excellent and super helpful and transaction was very fast

Great friendly and very knowledgeable staff.

This Store Is Amazing, They Just Moved On Sooner Road In The New Shopping Center, They Are Right Next To Teds. They Are Amazing And Never Have A Wait...

If youre not interested in the high dollar phones they ignore you move to next person

Romby was great and service was fast

Rombies customer service was great

Richie and cannon had good service

Have not solve my issue since oct 13th!! Ugh

Friendly and helpful both in store and over the phone. A cut above the other att stores Ive visited.

Was there 8 months ago to buy the iPhone 6 and was pushed and pushed to get the Samsung Note5... The stylus has been stuck in the phone ever since... Talked to another AT&T store about it only to find out that there was a promotion going on where if they sold enough Samsung phones they would get a free TV...

Great work!

Romby excellent and outstanding patience

Great personnel, attentive and very helpful

Romby was super helpful

Eric at this store is awesome!

I dislike my home internet service.4stars because it is currently on.