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Anderson Lock
850 E Oakton St, Des Plaines, IL 60018, United States
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Anderson Lock
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Jo
Review №1

Excellent and fast customer service. Matt took care of rekeying 4 of our locks within minutes!! Such a nice and friendly location. We are so grateful we were referred to Anderson Lock by Allison. Thank you for taking such wonderful care of us!

Sa
Review №2

They’re honestly the best! Anthony went above and beyond to ensure I was in my car quickly with minimal vehicle damage. Will definitely recommend them to anyone looking for a great locksmith, and will use them in the future!! Amazing service.

Jo
Review №3

This family owned business has been around 60+ years and totally understandable why! Their customer service has the highest standards when it comes to making us, neighborhood customers happy. Totally blown away not only by their knowledge and experience, but also their communication and patience and willingness to please their client. Huge shoutout to the installation manager Jim who always kept his promise. Also the phenomenal expert locksmith Dave who didn’t hesitate to make couple of trips after the installation to make minor adjustments for us to fully be happy with the new locks. They are the true and only neighborhood lock experts that always stand behind their standards!

Ga
Review №4

I had a very old Briggs and Stratton house key which I needed duplicated. I went to several hardware stores and none could copy the key. I went to Anderson Lock and after searching thousands of key blanks they were able to make a duplicate key! I should have gone there in the first place.Most importantly they can duplicate ATV keys! I needed keys for a 30 year old Kawasaki and Suzuki ATV. I went to hardware stores called locksmiths and ATV dealers and no one had the blank to copy the key but Anderson Lock did! They guarantee the keys they make. All the keys they made for me worked fine.

Ja
Review №5

These guys are really great. There was never a time they could not help me out. Right now theyre making a copy for my cash register key. Thank you!!

Ro
Review №6

Adam was very helpful and knowledgeable. Excellent customer service and huge selection of products.

Ke
Review №7

This place is the best.. Adam went above and beyond the call of duty and expectation in resolving my issue. As a property manager we have tons of communications with locksmiths and key vendors but never this excellent. I will be using Anderson Lock for all my properties needs. Thanks again guys.

Mi
Review №8

Andy was super professional, kind, respectful, quick, and very knowledgeable. Amazing customer service. I am sorry that he had such a terrible experience at my place of employment. I do hope that I was able to alleviate some of the stress that he endured..... I will highly recommend Andy to all my friends and family.....Michi-

Ca
Review №9

If you need locks or wisdom on any door related products go here they are great

Sa
Review №10

Our office doors were to hard to lock and unlock. So we finally decided to call a locksmith. The guy was very professional and quick. I would highly recommend this company. Great job!

Or
Review №11

Very friendly and helpful staff. Very informative too.

Ri
Review №12

Very reliable and super fast. Need the locks changed in my apartment. These guys are great. They do quality work and have good customer service.

Fr
Review №13

They didn’t have the type of key I needed to get cut, but the guy let me know the model number so I could order it online. I came back after receiving it and they cut it for free. Very knowledgeable, nice, and helpful staff.

Ji
Review №14

Great place when you need keys redone. Very friendly and polite customer service. Then I had them redo my parents locks on their house. Great job guys.

Ro
Review №15

They are a full service shop with great experience. They have been a go to place that I am willing to travel to prepay them to come to my site.

Ma
Review №16

What a wonderful experience! Super fast, professional service at a good price. I would recommend them to anyone that needs a locksmith.

Br
Review №17

This is the correct place for service of locks. Great customer service. Amazing work. Had a egnition lock for an Avant forklift. Key was broken inside. They got the key out and was able to make copies.

Ch
Review №18

My sister locked herself out of her apartment. She called all around and Anderson Lock was the only one who would help her. Locksmith Tech was professional and quick from start to finish. Great service.

Al
Review №19

Best lock company in Chicagoland! Dont go anywhere else! Matt helped with everything, used the tap and dye on my locks, and re keyed the cylinders on the spot twice! Know more than anyone else in town and friendly service!

Oc
Review №20

This company overcharges and has subpar service. I was ask to pay $144 for a serviceman to check (he spent 5 mins) why a lock they installed a year ago that I paid over $500 to replace was not closing properly. I refused to pay and they asked me to never use their company again. I told them I never wanted to use their company because they were overcharging in the first place to replace the lock, but the landlord of the strip mall said I had to use them because they did all the locks in the plaza. They also quoted me $700 for one digital timer for my lock, I got an electrician to put 2 digital timers in for less than $400.I would not use this company and get more estimates.

Ja
Review №21

My only car key was about to break in half, so I took it to Ace Hardware, where they promptly finished breaking it completely. Well, theres your problem... is what they said to me. I took what remained of the key to Anderson Lock and the lady behind the counter took the pieces, eyeballed them, and cut a new key for me. I doubted it would work, but to my amazement, the new key worked on the first try! Sure, it was a little on the pricey side, but Id rather get my keys copied at a dedicated lock shop than a general hardware store.

An
Review №22

Couldnt be more pleased with service this morning to resolved needed entry to locked garage door. Andys arrival was prompt, experience was extensive and guidance was welcomed. Thanks again Anderson Lock!

Kr
Review №23

This place is really cool I came with two locks without the key and, Matt was able to get me out in 10 minutes with mach key for $28, highly recommended

Vi
Review №24

Great job fast service, its guaranteed and I had no problem with my new keys at all

Ga
Review №25

Great locksmith very helpful and they have a broad knowledge of any number of locks.

R
Review №26

Great service

Al
Review №27

A little pricey but well worth the service and knowledge.

Bi
Review №28

Great service. Very knowledgeable and helpful with all my projects and businesses Doors, locks and repairs..:. Thanks again Randy!

we
Review №29

Professional-Clean-Reasonably PricedFinally both doors & locks work like a charm.Thank you Andy & Adam

Ye
Review №30

I went in looking for some high security pins I was told that they are not allowed to sell them to me. I then asked for some locks with a schleg key way and they sold me locks with a kwick set key way. (I didnt realize untill I went to master key the locks)

Ma
Review №31

This is the place to go for your locks. Great staff. Forget the big box and go to a place that will get you exactly the lock you need.

Gr
Review №32

If you want keys done cheap go somewhere else if you want keys done perfect the 1st time come here

91
Review №33

Great service. Fast and friendly.

Ge
Review №34

Fast and clean. Great Techs too.

Ut
Review №35

Great expertise and great service for all your lock needs and more.

J
Review №36

This place has any and every type of key you could be looking for. Very fast and efficient staff and they also offer other services as well

Dy
Review №37

Best guys ever! We have used their services for over 30 years!

To
Review №38

My apartment building in North Las Vegas needed a number of automated security doors so I googled SCHLAGE locks. This eCommerce site for Anderson popped up and offered a rate that was significantly better than what I was finding locally. I was sorry that I had to do business outside of the local realm, however these guys were some of the best hardware vendors I have ever dealt with and I will never step foot in a store for this type of this again.

Ke
Review №39

Great service and knowledgeable staff

Aq
Review №40

Excelent service.

Jo
Review №41

Good helpful service and good pricing

Be
Review №42

They sold me the wrong locks. I asked for a sc1 keyway but they sold me kw

Ma
Review №43

Fast service and cut my key for free. (I had a blank.)

Ol
Review №44

Knowledgeable people with in stock items.

Jo
Review №45

Great products and service.

An
Review №46

Very knowledgable people.

Lo
Review №47

They are the best when it comes to a locksmith

De
Review №48

Great service friendly too

al
Review №49

Very qualified personnel.

Ga
Review №50

Friendly and helpful.

Ja
Review №51

Very experienced locksmiths

Mi
Review №52

Great service but very expensive

Vl
Review №53

Jeff Stewart is the best !!!

Al
Review №54

Friendly and helpful

Al
Review №55

Great staff

Da
Review №56

Attitudes

Sa
Review №57

Geteat!

Information
72 Photos
57 Comments
4.6 Rating
  • Address:850 E Oakton St, Des Plaines, IL 60018, United States
  • Site:https://andersonlock.com/?utm_source=google_my_business&utm_medium=organic
  • Phone:+1 847-824-2800
Categories
  • Door supplier
  • Door manufacturer
  • Locksmith
  • Emergency locksmith service
  • Industrial door supplier
  • Key duplication service
  • Locks supplier
  • Security system installer
  • Security system supplier
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:8:30AM–12PM
  • Friday:Closed
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
From the business
  • Identifies as women-led:Yes
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