I just had a HORRIBLE EXPERIENCE with Billy Ray. He called me with a nasty attitude to let me know that he was on my side of town to give me an estimate. I asked what time would he be arriving and he became more frustrated, but I remained calm. He called me back again because he was having issues with his GPS and I told him my location and he CUSSED. Immediately, I let him know that that was unprofessional and he said that he was talking to himself. How so, when I am on the phone with you? However, I offered to help him with directions, but he was confrontational. I was fed up with his lack professionalism and I told him to go back to whence he came.Billy Ray, please invest in a class that teaches you how to display EXCELLENT CUSTOMER SERVICE . . . !!!!!!!
A high quality job done on a tight turnaround at a great price. Its important to have contractors you can count on and this is for sure one!
Super fast. He made the windows the same day I called and I picked them up the next afternoon. Great price as a well.
Did a great job, it was done professionally and clean.
I truly appreciate the same day service and the price was the lowest in the area. Ray was very personable, professional, prompt with his customer service. I would recommend to everyone in town. Call him today, you wonโt be disappointed.
Great job! I would highly recommend GBX.
Very quick and professional. They did good job and cleaned after their work. Their price was the lowest in the area. I was very happy with their work. I recommend them
Will not be doing business with this company again! Deposited was made based off signed qoute. Was later Forced to pay through intimidation (yelling and screaming) by the owner an additional $300.00 due to an admitted error on his behalf (Raymond). After being further yelled at and disrespected, I was told to do what I have to, to get my money back meaning going to court. Where is the customer service or accommodating the customer especially when youre wrong? By the way I do have the signed qoute as proof.
Service priced fair and prompt service
Very professional! Did a great job. Very reasonable price!!