I was looking for a decent car for fairly cheap and that had exactly what I needed. Matt helped me with all my questions. He made sure to give me the best price for what I got. I was able to be in and hour with a car in just over an hour.
The staff was very personable and helpful in helping us get the correct car to fit our family. There was no pressure or price haggling. It was a very wonderful experience!
Utah Used Car Sales was awesome! We loved the no pressure environment and the overall professionalism we experienced there. They were quick to do our paperwork and gave us some nice perks we didn’t expect: t-shirts, car wash, and more. We would recommend Utah Used Car Sales in a heartbeat👊🏻
We bought a car from them last month and we felt like the prices at Utah Used Car sales were unbeatable. Price is usually the biggest factor since we find exactly what we want ahead of time and then just go where they have the best price. The 2 biggest downsides we felt were that they have a small staff so there was a long-ish wait to purchase the car but I think that’s actually pretty common for all car buying and secondly the salesman was a little off putting. Nothing bad just some of his jokes didn’t quite land and maybe he was a little ignorant? Overall a good experience and we would still purchased the car and purchase from them again.
Great staff, selection & prices. Definitely recommend
I had a great experience with Utahusedcarsales! The process was smooth and easy! Matt helped us out with the entire process and answered all my questions without hesitation! We were able to test drive many cars and take our time to decide what would be the best fit as far as reliability and payment! They even help get the financing going with your credit union and Matt made sure to get me the best rate possible! Tiffany was excellent as well explaining all the final details before I signed the paperwork! I feel they have a very trustworthy sales staff and I would absolutley recommend! A few cars on their lot are even on cargurus so you know youre getting them at a great value!
This place is awesome! We worked with Matt and he was great. Very friendly and knowledgeable. Great customer service.-Tyler and Mindy James
I recently purchased a car from these guys. The prices listed in KSL are a great price and I knew what I was getting into. Matt, the salesman, was very nice and personable and LOW pressure!! Love the experience and I would recommend them to anyone! As always though, due your due diligence and realize you are buying a used car. Some of the reviews I’ve read show that people don’t understand that concept. If you want new with a new warranty, then buy new!
Have been searching for a new car after my wifes car died spent a lot of time looking all over Utah and salt lake valley, things went really smooth with Utah used car sales. Matt was great to work with, very low pressure to buy and fairly experienced. It was a great experience overall.
Ive been searching for my perfect dream car for three years now. I finally found it listed online by Utah Used Car Sales! I was so happy, it almost seemed too good to be true! I went to the dealership and checked it out, and to my suprise it was just as good as it seemed!!! The employees were so great to work with and just as excited for me as I was. I drove away in my new car with a smile on my face! I had the best experience! It was no hassle, quick and easy, and a great experience! I got my dream car, in great condition, AND for a great price! Couldnt be happier.
Buying cars for me is something I try to avoid. I tried a couple other places before coming to Utah Used Car Sales. Matt and Jen were both extremely helpful on the phone when I initially called and in person. They were personable, fun, and easy to work with which took some of the stress out of the process. We are very happy with our purchase and will be coming here again when it is time for our next car purchase.
Ive always hated shopping for a car because of the pressure I feel from the salespeople. At Utah Used Car Sales it was nothing but an enjoyable experience. It was a very relaxed family atmosphere and there was no pressure at all. They made our car buying experience hassle free with no haggling. I highly recommend them to anyone shopping for a used car.
I definitely have mixed reviews on this place. The test drives and the car buying were great experiences. But there was one thing that I needed to follow up on after we bought the car and no one will get back to me. I’ve called every week for a month and I talk to someone and they promise they will ask about it and call me back. No one has called me back. It’s very frustrating. So the car buying is great but if you need something after that.........good luck! 🤷♀️
We came to Utah Used Car Sales in Draper to see a VW Tiguan 2017. Lee greeted us right away and was super nice, he explained the required test driving route and off we went to drive it. When we came back he was great to talk to and was open to answering any of our questions. We loved the car and the unbeatable price but drove back home to think about it. We kept checking back on it and finally came back 3 weeks later to purchase it. Matt was super helpful and helped us get approved for a loan quickly. Jen was awesome and went through all the paperwork with us to make sure we understood everything we were signing. Our car needed an oil changed and they took care of it free of charge to us. We were given T-shirts and a car wash with our purchase. I loved that everyone was so transparent and they made us feel very at ease. We love our new Silvi!
Their staff made buying our van simple and quick. I appreciated the low-pressure, no-nonsense approach. We discovered an issue with the entertainment system after getting it home, but they have acted in good faith to make things right so far. Only one honest criticism: they did not provide a vehicle history report. I was happy to support this small business and would do so again in the future.
We were in the market for a mini van after having had our last van (which we also purchased from them) for over 8 years. We found one we were interested in on their website, went to the lot, were able to test drive it and check it out, and purchase it with no hassle or problems. We got a great deal on a great used car.
Multiple websites, including their own, had advertised a 2018 Acura TLX for $25,895 on multiple sites. I drove to the dealership, and offered to buy the vehicle for the listed price. The sales person (Matt) then told me that they were now selling the car for $29,895! I showed them the online pricing and asked again for the price currently advertised. The sells person refused to sell the car for the advertised price. This car has been on their lot for 4 months! 1 week before they dropped the price $1k, only to raise it $4k when i showed interest days later. What a scam!I explained that what he was doing was bait and switch and was unethical- he again refused to sell the vehicle. I left.This dealership should not in business. This is not only unethical but against several State and Federal Laws. If the dealership is willing to break the law, why would I trust them? I have filed reports with the FTC & BBB. BUYER BEWARE
They were pretty easy to deal with. No haggle pricing. What you see is their lowest they can go. Fast timing to get us through everything. Matt (our salesman) and Jennifer (finance paperwork) were great! Thanks Utah Used Car Sales—Philip Casper.
Very good place to get quality used cars. No pressure - no hyoe.
Very good experience. No pressure, no haggle price, and really friendly staff (Matt and Jen). In and out in an hour with a great car. Very happy with the whole experience.
So far so good! We had a great experience thus far. We were very thorough with our questions and inspections of the car and them. They were very transparent and patient with our questions. They definitely have a no haggle price here. We bought a van from these guys and we had been doing our research for about a year before we were ready to buy one. These guys had the lowest priced cars and the best quality. Lee is great to work with as well as everyone else there. Thanks for the sweet shirts also!
I did not buy a vehicle from this dealership because their customer service on the phone was so bad I didnt want to waist my time going in. To the owner. I gave the sales agent, Matt, and the whoever the sales manager is 6 separate opportunities to earn my business. In my experience I would never recommend this place.
I bought an Extended warranty from Utah Used Car Sales almost 2 years ago. One for my Jeep Grand Cherokee and another one for my BMW X5. I have used it on my BMW several times. Some for Control Arms & Suspension (they replace it one at a time) and for engine issues. On my Jeep they had to replace something with the A/C that would have cost me almost $3k and also the Radio/Navigation which would have also been over $2k. I still have plenty of time left on the warranties and my initial cost was nothing in comparison to the repairs that have been made on both cars. I have already broke even a while back. Having a $0 deductible was awesome. Used cars can break down out of no where and probably when you dont expect it. Having the peace of mind that I am covered for most repairs makes it worth it. For all you hesitant about getting it trust me. You will regret not getting it when down the road something goes wrong. I am thankful that they explained this to me with no pressure while I was there.
They were all great to work with! Very helpful with no pressure of buying, which we appreciated. Their office was clean and tidy. It was a great place to buy a used car.
This place is a trip, and not a good one.We came in on a Saturday to look at a 97 Isuzu Rodeo they had for sale for way over market value. After about 15 minutes we still werent helped, so we came back a few days later. We talked to Matt, who allowed us to test drive the vehicle. He wouldnt wear his mask at all during the test drive which was already a huge red flag because of my cancer. Once done, we climbed under it. So much rust. Frame rotting, every suspension bushing either gone or falling out, wiring all over the place inside and out, and then when I asked why the check engine light was on, he said he didnt know, but it mustve had something to do with the fact that the vehicle was vandalized while for sale on their lot (Its been for sale since October 2020). Another huge red flag because we noticed it literally sits alone on the far end of the lot unlocked. Upon trying to negotiate, he got legitimately offensive. They were asking $4,000 (now $5,000) for a vehicle worth $2,300 at best. I offered $2,000 Cash in hand and he absolutely refused and said its as-is. Their website claims their goal is to sell cars that are Problem-free, yet this one is riddled with problems that they dont care about.The fact that this dealership is going to try and push this to some unsuspecting people in this condition is disgusting. I knew the market value, the thousands it needs in repairs, and it hasnt sold in 4 months, and he claimed its the best price and refused to negotiate. I understand this is a no-haggle dealership which I appreciate, but thats just... Unacceptable behavior. I used to work at a dealership, I know how it is.Evidently Ill continue to sit on the cash until it inevitably goes to auction and I can pick it up for less than my original offer.
We purchased a beautiful Infiniti QX60 from Utah Used Car Sales a few days ago. Because we had such a great experience I wanted to hop on and give them 5 stars. There wasn’t the typical and annoying high pressure sales tactics. No ridiculous haggling for the best deal. Up front we were told the lowest price the dealership could go. Because we’d done a fair amount of research we drove away in our new car knowing we got a great deal. We were treated with respect and honesty. This purchase is by far the best experience we’ve ever had buying a car from a dealership. We highly recommend doing business with this place if you’re in the market for a gently used vehicle.
We came in at the end of the day on a Friday and they were quite busy but the staff was SUPER awesome. They offered us cold water and made sure to acknowledge us. After we test drove the car we sat down with Matt told him we were first time buyers and he walked us through everything we needed to know so we could make an informed decision. We walked out with a new car that we were 100% confident in buying. We never felt pressured or rushed. They stayed well past closing to help us be able to take the car home. As first time buyers this is the best experience anyone could ask for! Thank you so much!
These guys are really good to deal with with no pressure and some really good inventory to look at.. Ill give them an A+..
Quick and right to the point... No games, no hassle over anything and no pressure just the way it should be when looking for a new vehicle.
Buying car was very pleasant and no pressure. The price of my 2017 CRV Touring was very reasonable.I recommend it to everybody.
I liked that I could test drive the car with no pressure to buy. Matt was very helpful and answered all my questions. I ended up buying a car that day and the process was very straight forward. The rest of the staff was very kind and helpful.
The car we came to look at had just been sold, but we really appreciated the sales reps willingness to help us with information even after it was clear they didnt have what we were looking for. Awesome customer service!! Would definitely come back.
First time buyer! They were great didn’t pressure me into anything treated me great. Talked me through everything so I wasn’t blind sided when it came to signing my papers! Happy with my experience 😊
Everyone that helped us were so kind and helpful. All the cars look super clean and ready to use. They help arrange the financing and get your vehicle liscensed so that you are ready to go. We also got a free t shirt when I bought my car.
Had a great experience. No pressure sales, stayed late after closing to help us. Was very friendly and helpful. Will use Utah Used Car Sales for our next vehicle and will recommend to everyone! Car was exactly as advertised and we love it!
Many cars to choose from. No haggle pricing, fast and easy. Friendly employees to work with.
Purchased in the middle of the pandemic because my old car didnt get the memo that now was a bad time! They were extremely cautious about cleaning the car thoroughly and taking all possible precautions under the circumstances. I worked with Jen, who was extremely responsive and friendly, even coming in on a closed day so I could have a mechanic look at the car I bought. Overall I have to say it was a fast, positive, no pressure environment. If you know what you want and what price is fair, you can buy it efficiently and painlessly here, because the price will be good to start. Thanks for the great experience!!
We had a pretty good buying experience buying our vehicle from Utah Used Car sales. We had already found the vehicle we wanted to look at on the website. The car was in great shape and it was a great price. We were preapproved with our credit union and they were able to bring up the documents right there and we could sign and be done right then. There was a problem with the battery that was not as we had been told. We made them aware of the issue on Monday, after purchasing on Saturday. We were told they would compensate us partially for the battery we had to purchase, but it is now 2 weeks since then and we have not seen that yet. If we had been told the battery needed replacing as opposed to there was a new battery put in, we would have still purchased the vehicle and bought one on the way home. Instead it caused an issue when trying to leave for a funeral early on Monday morning.
I wouldnt even take a free car from these people. We bought our van two and a half years ago and recently discovered that there were both a 50K mile rollback and a prior accident listed on the Carfax report. When we contacted them, they claimed that they pull Carfax reports for every vehicle they sell and said they would have gone over that with us. We were never told about either issue (we had specifically told them we didnt want a vehicle with any accidents) and there was no Carfax report with the paperwork we were issued (which we kept all of), nor is the rollback reported on the odometer disclosure form as is legally required. To us, its very clear they saw the issues on the report and chose to hide them to get more money. Our vehicle is now worth thousands less than we believed it to be and we have had thousands of dollars in repairs that we would not have had in a lower mileage vehicle. They also claim there was no rollback done and that it was merely a fat finger but the issues weve had asking with the previous mileage reported before the rollback make it obvious it was no typing error. Now were stuck trying to sell the vehicle with the higher mileage and eating the cost difference because they refuse to work with us. There isnt a more dishonest car dealership in the area.
I felt absolutely NO pressure from this company. My goodness what a wonderful and simple experience it was from finding this car to signing on the dotted line! I was able to get a get rate through AFCU as well which was advised by this company. Our sales guy,Matt, was very helpful, funny and super chill. I actually enjoyed this experience and will recommend anyone to this company! Thank you!!!
We had a great experience buying our 2017 Honda Odyssey. It was in great condition, had low miles, and great price. Utah Used Car Sales made it really easy to use our preferred Credit Union. Overall we had a great experience buying our van though this dealership and highly recommend it to anyone looking for a used vehicle.
We loved using Utah Used Car Sales, they were extremely kind and personable with us. We came in on a Saturday and found a car we wanted to buy however had troubles with the financing, which had us waiting there most of the day, making us unable to close that day. We got it figured out Monday morning and they came in on their day off just to make sure we got the car we wanted and to help us for having such a long wait on Saturday. Also the pricing on the car was extremely honest and they really stick to their no haggle advertising. It was our first time buying a car and they made it a very pleasant experience. They will definitely be on our list of places to return should we need to buy another.
Great experience buying a used car! Very helpful and personable. Great prices!
Everyone has been so helpful and pleasant to work with. No pressure sales, very supportive to having you thoroughly assess vehicles to ensure your happy with purchase. Definitely coming back for future vehicles.
Very quick and easy. Car was in perfect condition and much better priced than competitors. Highly recommend!
Shady dealership. Do not keep their promises. We recently bought a vehicle from them. Vehicle is great so far but we were promised an after market DVD player included in our purchase that they are now refusing to provide and install. We even have a signed We Owe You contract document from them that has it listed. I spoke with the manager and he had the audacity to say I was not a good person because I was trying to make them provide it when they apparently made the mistake of not including it in the sale price even though I have a document stating otherwise.
Seriously one of the easiest car buying experiences Ive had. They treated us like family. I sent a brief interest email and they responded within minutes with instructions on the next steps. By the time I was there, I was already pre-approved for the best loan possible, and they already had all the paper work ready. Super simple and painless. Definitely will recommend them to others!
Went in to test drive a vehicle I saw during the week on Saturday. When we got there it turned out that they had raised the vehicle price 1500 more than what we saw online during the week.I live in Provo and we cant make it in during the week because we work all day. They wouldnt fully honor the price but had lowered it 1k closer to what we saw online because the state was opening back up, so essentially it was still a good deal. We told him we would think about it and he said they would honor that price for just that day. Well I called back around 430 to ask if they would honor the price we had originally saw online they said that they had now raised the price to 2k from 27,999. Such BS we already had the check in hand and were on our way. Took my business else where and bought my vehicle at another dealer.
Honestly best car buying experience Ive ever had! Lots of cars to choose from. Once we found the car we wanted it was so easy. We did our application from home so when we went in we literally only had to be in the office about a half hour. With two little kids this was invaluable!! We will definitely come back!
I didn’t think I would walk out in the car I did but Jenn was able to help me get into a nicer car than I was thinking I’d be in🥺 the most transparent sales representative iv worked with through all this💯 If I could do it again I’m going back to jenn🤞Edit a year and a half later guys! I send my spouse to get his car and we got a great car yet again and was seriously the most pleasant experience getting cars. He’s had his for a half a year and we have nothing bad to say for this place they gave us great deals walked out in nice cars better than I though I was gonna get. And even a year later got a great deal and good car.HIGHLY RECOMMEND💛
My family and I love LOVE Utah Used Car Sales! We have three cars from them, I just barely bought my first car form them and they were super helpful and friendly! They answered all my questions, helped me find the right car, and didnt pester me into buying a car. It was overall the best experience Ive ever had car shopping. On top of that they sell very reliable cars and I would HIGHLY recommend Utah Used Car Sales to anyone I know!! Thank you so much Lee and Jenn!
Quick and easy! Test drive the car, noticed a speaker wasnt working, they gave us a we owe you and paid to replace it. Very friendly and efficient!
We bought a car back in January and had the best experience! It was quick, honest, and a smooth process! Definitely recommend this dealership. we felt no pressure and no rush. They had several options and we will definitely go back when we are in need of a new car!👍🏻👍🏻👍🏻🤝🤝
Utah Used Car Sales was extremely helpful and wonderful to work with! I am loving my new car and the process of buying it was amazing! I would highly recommend this to any family member, friend, or stranger! 10/10
Great,no pressure experience..They copied my drivers license and handed me the key to test drive the car..Didnt end up buying anything from them,but Id highly recommend the place, just for the fact they dont try to pressure you into anything..
Great place to buy a used vehicle. If your looking for a good used vehicle, this is the place.
I just want to thank the gentleman and the lady that helped us with our purchase this weekend you where our last stop for the day. I honestly didn’t think it was going to go well after going to 6 different dealerships and not finding anything. I was about to give up but we stopped in and test drove a Jeep renegade in beautiful condition that runs great and the description on Facebook was right on. The transaction was quick and they answered all my questions and didn’t pressure me into anything. I went home confident and happy with my purchase and I was even given a cute key chain and some t-shirts for the whole family thank you for helping us get into an awesome clean affordable car for me and my family.Sincerely,Madrigal Family
Worst experience ever!! Walked around for 15 minutes with no help, had to walk inside to ask someone to come out and help. The salesman was a complete and utter jerk, like we were wasting his time. We had cash in hand and was ready to buy.So sorry for inconveniencing the sales staff, we’ll take our money to a business that wants to sell cars
Recently purchased a vehicle from utah used car sales. completely haggle free, sales associates know what they are talking about and Jenifer is hilarious, very fun to work with! These guys only deal top notch problem free vehicles. I will be back in the future!
Excellent service, great place to buy a used vehicle
We had the best experience buying our car from Utah used car sales in Draper. It was a nice and quick experience. We received excellent service! I totally recommend! Especially if you’re looking for a no pressure and honest dealer!
Matt was great to work with. I was in and out without problems. I will be going back for my next car.
Loved my car buying experience! I visited twice about two weeks apart and they not only remembered me, but also the car I was interested in! They treat you better then family for sure! I’d highly recommend them and definitely go back when it’s time to replace my husband’s car! Thanks again guys & gals! I love my Equinox!
These employees are amazing. They dont push and they dont oversell. Theyre also very educational. I learned so much about the car buying process, what to look for when buying to ensure there was no cover up of previous damages, etc. They were honest and communicated well during the entire buying process. I will definately recommend them in the future, and will look to them for other car buying needs. 100% better than the big dealerships and they have fair pricing on their vehicles.
We had a great experience buying our Mazda CX9. The staff was friendly with no pressure & no hassle. Would highly recommend this place to anyone! 😊
Our family had previously purchased 3 cars from Utah Used Car Sales and were absolutely thrilled with both the cars and sales experience. My wife and I needed to purchased a car for a family member. We met with Lee and described the car we had come in to see. Upon hearing who we were buying for and how the car would be used daily...he recommended a different car that he had in stock which was significantly less money than the one we came to evaluate. We bought the car and the family member delighted with the vehicle. Great to do business with someone who truly cares that you walk away happy with a solid vehicle. We will be back again...and will recommend Used Car Sales to all friends and family who are looking for a good clean used vehicle at great value.
Great experience. Good price, no pushy sales people. Not your typical dealership. Definitely recommend!
I came in and was treated with respect. The best part was that there were no additional or hidden fees that I had dealt with at each of the other car dealerships that I had visited during my car search. Thank you for making this a simple process and for having all of the cars previous documentation available for me.
We looked at over 20 car dealerships looking for the right one! We found it! Utah Used Car Sales were so great to work with. They had the best prices around without the pressure to buy! They were friendly, courteous, and no pressure. They honestly addressed my concerns, and followed through with what they said they would. (We had one handle that was broken, and they said they would send us the part. It came in less than a week). It was a pleasure doing business with them. I have already recommend them to friends and family.
Weve been looking around for a while to find a good used car. We finally, after months, found what we were hoping to find here at Utah Used Car Sales. My husband and I tag-teamed our time making sure the vehicle we got was what we wanted.Good news is that not only was the car what we wanted, but the staff were what we wanted to. One dealership we went to previously has continued to call or text--even though they werent really willing to find us what we wanted. Other dealerships we went to hardly listened at all--not really giving us any options. This dealership was listening, honest, speedy, and pleasant to work with.We will definitely tell other people where we got our new ride. Thanks Utah Used Car Sales!!!!
Just bought a van here and it was a good experience. The no haggle thing takes the guess work out of the price and they offer good extended warranties that can be tailored to your driving.
I had a really fun time buying a car at Utah Used Car Sales. Bryan and Jennifer were the only ones there on a busy Saturday and they handled it like champions! They treated me like family, and Jennifer even let me use her phone charger! There were a few minor set backs in the process, but because of how fantastic they handled it, I cant give them anything less than 5 stars. I am IN LOVE with my new car (2016 TLX) and unlike other experiences at bigger dealerships, I feel like I got a great deal. Thank you!
My husband and I went to Utah Used Car Sales yesterday to check out a Traverse that was so reasonably priced I thought for sure it would be in terrible condition... but we were pleasantly surprised to find that it was in great condition!!! The place was busy and we had to wait a little while before being helped but honestly that was a bonus to me for a couple of reasons, we could look at the car’s exterior pretty thoroughly without having pushy sales guys swarm all over us and it made me feel like it was probably a pretty good place to look due to how busy they are and every employee desk was filled so I knew they were fully staffed. Regardless of their “job” there and how busy they were each employee tried to acknowledge us while waiting and make sure we were noticed and helped. We were shown the car and got to test drive it and not once did Lee ever make me feel like we were being pressured. He just provided us the info and let us decide what we wanted to do. They really worked with us on our financing because it was a Saturday and the bank we are using was closed but still made it so we could leave with that car. I’ve only ever had experience with sleazy car salesman who honestly make me feel like I want to punch someone in the face by the time I leave. Utah Used Car Sales was nothing but friendly people (seriously everyone we talked to). They were up front and so EASY to work with! I would (and have) recommend them to anyone looking for a laid back used car buying experience! Thank you so much guys! We love our car! We will definitely be back in the future!
The staff at Utah used car sales is amazing! I looked everywhere, all over the valley and test drove many cars and didn’t like any of them. Finally one night I was on my way home and I stoped by the lot and saw a car and I loved it! It was a 2017 Honda Civic with killer miles! I drove up the next day when they were open to test drive it, when I drove it I knew it was the one I wanted! I didn’t plan on buying a car that day, but I did! The staff made the purchasing super easy and explained everything to me in detail! They were awesome, while I was waiting they were very accommodating offering me water and treats! I love my car and I love the car buying experience that I had at Utah used car sales! I highly recommend searching their lot for your next car, I know that I will!
They were very friendly and helpful! The car we bought is amazing and was very affordable. I 100% recommend them!
I have never been to a dealership quite like this. I went in with interest in a specific vehicle i found online. After a quick test drive around 4:30 PM I decided i wanted to make the purchase. To my surprise no more than 2 hours later i was happily on my way home with my new car. Which i should add i feel i got a great deal on. There was no pressure and everyone i spoke with was respectful and nice. I will definitely start any future new car purchases at their lot.Thank you!Jonathan Hardman
We had a great experience. They never pushed us into buying a car just to get a sale. They made sure we felt comfortable with our decision and ensured we had a great experience throughout the whole process. Definitely check them out!
Got approved for the car I wanted.
This was my first experience purchasing a vehicle from a business. Overall, it was a good experience and the staff was helpful, patient, not pushy. There were a few undisclosed minor issues (the non-functioning actuator on the motorized sliding door and the CD player that doesnt work, and clearly didnt when we purchased the vehicle, but we didnt discover this until later when we actually had a CD present to try the player). I get the no-haggle price idea, but it would have been nice to be offered some kind of discount for paying cash, in full. We were pleased and grateful that they made sure to have their usual interior cleaning company come and re-clean the vehicle after we discovered the substitute interior cleaning company they had used for the vehicle had done an incomplete cleaning job.
Bryan was extremely helpful we got a great deal and a great car with no pressure. A pleasant buying experience for someone who had not bought a car before. Excellent service and quality vehicles.
These guys screwed my wife and I over this weekend. We showed up at 11 oclock when they opened to look at a car they had. They told us it was at a mechanic getting a window motor fixed and i asked them to bring it over because we were really interested. They said it would be back to their dealership in 2 hours and they would give us a call when it got there. An hour and 45 minutes later, i hadnt heard from them so i called and they said I think it is here. Let me check and called you back we were pretty close down the street so we just came in. They were selling the car that we requested to have brought over to another couple. That couple showed up at noon, the car got there at 12:30 and they called THEM before calling me. Long story short, they dont care about you, they care about making money. My brother and his wife happened to be there as we showed up, they were looking at a car too. They had called before they came down (they live in Layton) to make sure the car was there and the dealer said it was and they would hang on to it until they got there. The car was being sold as they pulled into the parking lot. Utah Used Car Sales has zero loyalty to customers. They just want money.
If I could leave more stars I would! These guys were amazing to work with, very friendly, fast and courteous, made the experience fun and less stressful, didnt feel like a business transaction. Also, any concerns in regards to my car they addressed. Love it, no pressure sales. Will definitely be back in the future and will refer to anyone needing a vehicle.
Hands down the best car buying experience Ive had in as long as I can remember. Their sales personnel were polite and knowledgeable and I felt zero pressure like I had at the 3 previous dealerships I visited before finding them. Clean dealership with a wonderful selection of vehicles. Cant say enough about how helpful they were in finding me a vehicle. Would highly recommend.
Very low pressure here! My husband and I have been to other dealerships looking for cars and the other places lie to us and try to keep us there for hours and push us to buy an overpriced car but not Utah used car sales! They already know they are giving you the best deal they can so they don’t try to manipulate you I to buying anything. Best experience at a car dealership by far!
We just bought our 4th car from them 3 in a year!! Love this place it’s no hassle and great customer service! We had one issue and Lee took care of on his day off!! That’s service!! They truly care about their customers! Will always buy our cars here!Love this dealership!! They are very helpful!!
Best car buying experience weve ever had. No surprises. Everything clearly explained. No pressure sales experience. Outstanding prices. Compare will other dealerships and youll see what I mean. I will be returning when its time to buy our next vehicle. Weve been telling everyone about our experience. Weve received two follow-up phone calls to make sure we were satisfied with everything. We even received a Christmas card.
I test drove a vehicle here recently and was working with Bryan. He was very helpful and professional. He didn’t pressure us into buying anything and we were really enjoying our experience. We were going over financing when I heard an argument. A man was using very foul language including the “f” word to a mechanic. I was standing right there with my family and saw this take place. It made us very uncomfortable and I could tell Bryan was embarrassed. He gave me his card and walked us out. I asked what the argument was all about, and i came to find out that the man using the foul language was the owner / used sales manager, whose name is Lee. Bryan apologized to me on behalf of the owner. I said that the owner should have apologized immediately and not made his employee do it for him. We ended up getting our car at another dealership. I do not recommend this place for this reason. The language used was very unprofessional.
Just bought my 4th car from them. Lee always stands behind his cars. We bought the car had a dead battery and he took care of it even on his day off. I recommend this place 100%. We will always use this place to get our cars!!John and Stacy VigilThis is my 3rd car from them. I have had a very positive experience with them. They are always very helpful and make it an awesome experience.
I enjoyed my experience with Utah Used Car Sales. I had a personal situation and they were very flexible to work with. The staff was very kind and so good to work with. I felt the car was worth the value it was selling for. There was also no pressure to buy. Thanks!
Utah Used Car Sales in Draper, Utah was a great used car buying experience for me and my family. Their facility is very clean and professional, with ample sitting space in the waiting room area, which was so convenient since my husband and I had two young children with us when we visited. Their staff was friendly and courteous, and we were greeted right away. Todd assisted us, and was very knowledgeable about the vehicle we ended up purchasing, and I was impressed with how clean the vehicle was! Every step of the car-buying process was smooth and professional. I will definitely be using Utah Used Car Sales in Draper, Utah again in the future, and I highly recommend them! (Danna and David Ridge)
We all know how stressful car buying can be and my husband Kenneth and I were honestly not looking forward to it at all. I decided I would do some research online and look at reviews for different car dealerships in my area. Utah Used Cars Sales had such good reviews I decided to go check it out for myself that day. I was pleasantly surprised. Right when I got there they were so helpful and nice. I found a car that I thought would be perfect for our family. I brought my husband back with me later that night to check it out too. We bought a great Honda Accord. The buying process was so easy and great, they took care of everything, from calling our lenders to getting us drinks and snacks and making sure my family was comfortable. They even stayed well after hours that night to make sure everything was done right so we could take our car home that evening. If you are looking for a car I would HIGHLY RECOMMEND Utah Used Car Sales, I promise you wont regret it! We have had our car for maybe a month and a half now and we are still just so happy.
This place was awesome to deal with. They took very good care of us and were honest. Showed us all the numbers upfront so we knew we were getting a good deal. Would recommend these guys to anyone.
Not your typical used car dealership these guys are legitimate and know how to do business with integrity. Purchased a 2010 Chevrolet Traverse below fair market on the model year, trim, mileage and year I feel I got a good deal. Lee handled the sale and was very helpful and honest. He gave me all the information they had on the vehicle, no sales pitch, no outrages fees or haggling. He was patient with the problems I was having on my end of the deal, gave me good advice on how to fix them and made the process stress free. I’m very satisfied with my experience and the no stress approach. Definitely will recommend to friends and family.
After going to a large dealership where I felt like they were not as interested in my needs but more in getting a sale it was so refreshing to come and talk to Lee at Utah Used Car Sales. I was able to get all the facts and details needed without the pressure to buy. Thank you for a great experience I love my new car!
I had a great experience buying a car at Utah Used Car Sales. I did hours of research and and drove a lot of cars form private sellers and dealers. All of the UUCS cars I looked at were priced right (just below book). The history report on the car I bought was clean with 1 owner, no accidents/damage. The staff was great. They took the time to explain the things we needed but didnt waste my time with sales pitches, etc. Seemed genuinely grateful for the business. Probably the best car-buying experience Ive ever had.
Their UUCS customer experience is by far exceptional. Lee and Jennifer treated us with nothing but honesty and respect. They made the car buying experience seamless and free of any hassles. Will be going back for many years.
Bought a 2015 Honda Odyssey. Quick and easy, best price we found after weeks of searching and research, and no hassle process. In our weeks of hunting and searching, we are now convinced that large dealerships should be avoided if at all possible for used cars. It was the little guys that gave us the best experiences. Will definitely check with this dealer for future vehicles.
We purchased a car about a month ago and had a great experience. Our salesman, Dave suggested that we get the extended warranty which we did. We had the care for 2 weeks and the transmission went out, i dont blame the dealer because it was a used car, but because we had purchased the extended warranty they completely covered the repair and we were back on the road in less than a week. Great warranty experience. I highly recommend Utah Used Car Sales and their extended warranty!
My experience at Utah Used Car Auto was the best car buying experience I have ever had. The staff was very friendly and nice. Lee approached me immediately and answered all of my questions without being pushy. He even helped give me some good advice about finances as well. I was so impressed with this dealer. I highly recommend that anyone in the market for a car checks them out. They will do whatever they can to get you into a new vehicle that you will love. Thanks again!