Ty at this location is amazing!! She was so helpful each time that we had to come in and always made sure we knew what was going on. We will definitely be back.

My experience wasn’t good at this location, the customer service was very low grade. My consultant didn’t help me at all. I ended up send my phone to an address & not store pick up . She didn’t even try to help me she left me sitting there to figure it out on my own. All she did was give me the 611 number and told me to chat with a person on the app. Very dry & no sense of humanity, idk maybe she was having a bad day & ready to go home. Won’t be going back there. That’s Union city for you !!

New Covid stores policies lead to an hour+ long wait. We werent able to get seen due to other time obligations there needs to be balance between keeping customers safe and running the business. There wasnt any way to approximate wait times, and the attendant repeatedly said a few more minutes 30 minutes later we had to leave. There was no sorry for the wait or any acknowledgment of the hassle.

Would not recommend this location to anyone. They really need to work on customer service, hire a manager, and update their store protocol for COVID 19 on google. Store was locked only two employees there and one customer inside. One employee looked like they didn’t want to be there other was just sitting there. There was a line outside of customers outside waiting. Had to register online which by the way was not specified on there website or google. Once registered received text saying they will let me know when I was going to be next but didn’t give time when. Was there over an hour and still nothing. Line didn’t move still one one customer inside. Need to hire a manager and get more employees!!!! Just a thought 👍

I went in to purchase an iPhone car charger. The sales person was professional, courteous and friendly. Rare these days!

Nate was a very good sales associate.. very engaged and knowledgeable. Also he made sure I received the best deal for my dollar. If your in the are make sure you ask for Nate

The WORSO CUSTOMER SERVICE EVER. When you walk in hes on the left side. I mean no care at all no help no nothing. He needs to be fired. I could have been a secret shopper. I would fire him on the spot. MANAGER OWNERS GO VISIT YOUR STORES AND SEE FOR YOURSELF. I just left smh

Wendy provided Outstanding customer service during my recent visit to this location! I had many questions about the phones and different plans. Her expert knowledge was very helpful in my decisionmaking. She patiently answered all of my questions and her attentiveness was very much appreciated. A special Thank You to Wendy for making customer care a priority and my purchasing experience enjoyable! I will certainly purchase from this location again!

The young lady in the store named Charlotte is VERY rude and I’m reporting her and the store to the cooperate office. After spending $800 with this location I’m still without things I purchased and can’t get a straight answer from no one. Also was told to come back and pick up items at a set price and was not honored when arriving. This location is HORRIBLE.Only because the store manager Carl made everything right I’m giving them a 4 star.

Maya was very knowledgeable about the new promotions and plans. Although they charge a $20 fee for connecting my line, I honestly didn’t mind paying it because I tried to do it myself and it didn’t work. She was professional and laid back. Thank you.

Jace gave us spectacular service! It was one of my quickest and easiest experience of getting a new phone! A hassle free experience with wonderful customer service!

I am thankful & Very Please With Verizon Phone from the Start. Flip Top.Your Verizon Staff from start of my 1st Phone have been very helpful, patient, understanding.Kind, caring, concern.With me & my Phones.These Facts Applies To Ms Maya’s, from my Visit Today..

I would NOT recommend this store for detailed customer service needs, Since this location isn’t a corporate Verizon facility anymore, the services are extremely limited. Another customer came in while I was being served, she seemed desperate and pressed for time, visibly stressed and was harshly turned away. I tried to hurry up and leave so she could be given much better attention. I only hope it worked out for her. I WON’T return

Maya was very helpful! I walked in stressed because my phone would not turn on & I walked out happy as ever. Thank you so much Maya for all your help. You are definitely my go to girl ❤️

I had a great experience at this location with Carol as my sales associate. She had excellent recommendations, which sent me home happy. If I ever have any questions and need additional support or accessories, this is where I will go.

I read some of the reviews prior to visiting this store and was a little hesitant. When we arrived, we had to wait outside because only a few people we allowed in at a time.When we were able to get inside, we were told to sign in and someone would be with us shortly. They were really busy and it took a long time. However, I did not feel ignored. I was offered water and they acknowledged us several times. I could tell that it was taking time because they were offering others the same quality service that I was hoping to get, and I was not disappointed. When it was our turn, Torrence assisted us. He was AMAZING. The staff was knowledgeable, respectful and took their time with me. I highly recommend this place.

Carol was very professional and knowledgeable from the time I entered the facility. She was patient and explained everything to me without rushing. Carol should be commended.

Shout out to Jace for sticking with the long task at hand. He came off of his lunch to continue working on porting an AT&T phone to Verizon.

Extremely helpful and considerate. The Verizon team in Camp Creek stops at nothing to ensure that their customers leave satisfied; thanks Maya.

My Verizon rep gave me her full attention during my visit. She answered all of my questions and offered very good advice in reference to my service plan. I will definately recommend my friends and co-workers to visit this location.

I really enjoyed the service @ this location they were very helpful and it didnt take long to get my new phone!

I was very pleased with the social distance practice, my server was very professional. Everything was explained very clearly and my server made sure I was satisfied and all of my data and apps transferred fully. I would recommend this location with out hesitation. Thanks

Wendy was a great helper to me and my family, we will recommend her to everyone in our neighborhood... she’s a patience person who understands your needs and not rush you out the store. Some of her workers should be just like her

Came in think inbound be a quick and easy process. MR. T ran into a few hard stops but was quickly able to troubleshoot issues to keep the buying process easy! Im beyond happy and satisfied with the service I received from him today. Told him Id be back next week, haha.

Torrence was very thorough and honest. Very knowledgeable about the products he sold me and kept me entertained throughout my entire experience.

Jace is a ACE! Absolute professional service the whole time I was there. Representative knew all the products and was very detailed on the plans. A genuine experience..The only let down is that the parking lot and the center around the place needs a thorough cleansing.Thank you Verizon

Jace was AMAZING! Super knowledgeable and patient as I made decision on which phone to choose.

It was great. Jace knew what he was doing and made its comfortable the entire time.

Was in distress when I arrived. Not only was Carol understanding. She had the solution. The guy at the door Mike. Not so much. Get past him to a Carol life is much better

The gentleman was very nice that assisted me. Made me think that he was getting me a bundle but really just making me spend more money to make each item cheaper. Also he changed my plan and took off features that I use like hotspot. I was very frustrated when I tried to use it, and I didn’t have it. He sold me on a cheaper plan without telling me I’d be losing features. I’m so disappointed and I feel played

Ordered my phone online and picked it up at the store. Super smooth and easy! 10/10! New phone is pretty cool too!

Wendy was very helpful. She exhibited patience and professionalism throughout the entire process. The entire process to upgrade my phone took less than 30 minutes.

The store was clean and pleasant. The customer service was great. I will utilize this store again

Nathan was awesome.. The energy and vibes.. Nathan is very understanding..

The staff at this Verizon store was very friendly and ready to help. Wendy was very informative and helpful with instructions as well as skilled for customer service. The best experience and I truly appreciate her.

Wow what can I say I had a great experience at this location Wendy was awesome service was good from the beginning 2 the end. The store manager was great as well will be back to this location in the future.

I had an excellent experience at this location with Torrence! I lost my phone while on vacation and had no luck with the 800 customer service. As soon as I landed back home I went to this location and Torrence got my squared away in no time! He was even able to get me back into my iCloud, which was a miracle! Any time you need to go to Verizon you gotta go to this location and see Torrence!

Just got an case and a screen protector from Verizon. Maya was the one who helped me, awesome worker. Yayy so happy and love my new case.

Every time I come in the experience is great they are very helpful and it is very quick not very many people in the store and since the pandemic they have been very safe Far as the way they handle customers coming in the store Nathaniel was the last person to help he was great

Torrence B gave excellent customer service. Thank you for making my purchase experience delightful.

Had a great time with Wendy and the manager. I’m a Verizon employee and I can say that I had a wonderful experience at this store.

Service was great. Maya got me exactly what I wanted and got me a great trade in deal

Had a great experience with Maya and Manager. Both helped me with what I needed in a quick manner! I will be going back for further service!

Fast and friendly is what I was looking for and I got it here. They recommended accessories and other products and services. I would definitely recommend this location.

I came in initially to check out their options and pricing because where I live my old phone didnt have any reception. I worked with Jace, and he provided awesome customer service. I wouldnt want to work with anyone else. THANKS JACE!!!

Maya was great but the whole experience of purchasing the iPhone 12 was an utter nightmare. I spent over 5 hours on the phone with 6 reps. Maya made it happen though.

Nathaniel has excellent customer service, fast and informative. Thx

The staff at the store is very friendly and are willing to help, which is far from what I experience a year ago. I would definitely recommend this store to friends and family

I want to send a big Shout out to Mia....she was striving to do her job and her job was well done. I greatly appreciate Mia for all that she help me with in store. She just didnt help me she made it easy for my son and I and that is what I call REMARKABLE Customer Service. I will be back to see Mia..and big shout out to her boss that also held it down with her in my need of phones, upgrades and my accessories. Thanks Mia ...Keep up the Great work. U deserve a Standing Ovation.

Jace was so helpful when I purchased my new phone. He stayed past closing time to help me transfer the data. Thank you Jace!

Torrence was amazing. He went above and beyond to exceeded my expectations. However, the customer care team was awful!!!!

Jah was very patient and helpful, I’ll always recommend my family and friends to this store

She was very helpful and very courteous and very knowledgeable thank you so much for helping me

I came into the store on many occasions. The service I revieved was personalize just for my concerns. Im happy with the knowledgable team there.

Great experience! Nathanial was very knowledgeable, friendly, and helpful.

Very quick process with what I needed. Wendy was very nice and assisted me with my purchase.

Great customer service. Will definitely make this location my go-to

You have my old address it 6321 Hwy85 apt 154 RIVERDALE ga 30274.now the sale person was great. And helpfully

Hey I love you so that was one of the best store to go in and get quality service great Staff from the crew meet all standards thats why I deserve what I gave it because they really help you from the time you enter the door to time you leave great service love it

The lady that helped me was knowledgeable and patient with my questions. She made but phone buying experience so easy.

Jace was very helpful. He answered all my questions and was very knowledgeable of different services and devices. Good customer service also. Thanks Jace and Verizon Witeles.

Everything was great. Nathaniel was awesome to deal with thank you

I just had the worst EXPERIENCE EVER @ this location with a RUDE UNPROFESSIONAL Lady...the guys I dealt with before are Welcoming Professional and would have at least let me in the DOOR to SERVICE me.. I was greeted at a lock door like I was a Jehovah witness like WT Verizon hell is going on,,, I just gave up trying to EXPLAIN MY ISSUE CAUSE she wasn’t there to Service any Verizon Clients.. but be Security or a GUARD DOG!!!

The Camp Creek market place Verizon store is one of the most efficient cellular service vendors I have dealt with and will continue to conduct business at this location in the future

Satin was wonderful from the moment I walked in and I appreciate people like her. It made the shipping experience that much better. And to make it even better she was extremely knowledgeable and could recommend accessories to me. If everyone in the store is like Satin I’ll definitely feel comfortable with patronizing there in the future!

Nathaniel was extremely helpful with me my wife and my 2 kids

Had great experienca at this store Carol was great in assistance

Maya was very helpful and personable....quite accomplished and more than willing to fulfill my need as a longtime Verizon customer....

Jace was absolutely amazing 🤩. He was very personable and got me interested in upgrading my phone. This man deserves a raise.

Has excellent details about products. Very good customer service

Excellent customer service from everyone in this store.!

Carl is the absolute worst! He discriminates against unmarried couples. I was denied access into the store and was told that only my boyfriend would be allowed. This was due to COVID 19 regulations. While waiting for my boyfriend, I witnessed several families come out of the store. I called to complain and no one could give me a logical explanation as to why he did what he did.

Maya was knowledgeable, professional, pleasant, and quick. She’s fabulous!

Jace was so excellent, patient and took great care of all my needs.

Satin went over and above to make our transition quick and easy! After being in Japan on orders for three years we were worried about the process to get connected again. I am so relieved that it was the exact opposite. She was so friendly and walked us through everything, and made it as simple as possible.

Torrence was awesome. He listened to what I wanted and suggested both a tablet and phone that would help me with my needs

Maya is excellent, she was very helpful and patient. I recently relocated to East Point, Georgia and she help me set-up my WiFi and Internet with Verizon. I’ve been a long time customer of Verizon and I have to say this is there best Verizon store, because of Maya and her staff.

Had a wonderful experience with Mia at Verizon Camp Creek. Thank you Mia for your excellent customer service, your knowledge of the product and procedures and your willingness to go above and beyond to save me the most with my purchase. You are the best! You rock!

Refused to even try to help me with a return. I spoke with Verizon customer service and confirmed that the location could accept my return before arriving. I was immediately turned around before I could even enter the store.

Mia, Meet me at the door, super helpful I’m not the most gentlest person in the world and didn’t want to break my watch and I wanted some new things and so she had some new bands and help change the bands and put the liquid glass protection on for me. Great place and people 👍🏾.

Nathaniel was so great and helpful. I was on Verizon.com and saw the IPhone 11 Pro Max was on back order until Oct. 30 but when I went in the store I got the last ONE. I was sooo excited I had to get it today !!!! Thanks Nathaniel for everything !

Akeem is very professional, knowledgeable, and friendly. My husband and I are seniors and he had the patience of Job. We loved his attitude in working with us. He could not have done anything better.

I had a good experience here. The sales associates were kind and helpful. I’m only giving a 4 star rating because it took a while for me to get my phone. I had already purchased the phone the previous day online but the in-store pickup process was very slow.

Met me at door with mask. Explain COVID process. Able to complete quickly. Very friendly

Went into the camp creek location with my phone not charging. Associate informed me that I really need to upgrade. I explained to him that Im about to have foot surgery again and that I really couldnt afford it at this time. The associate fixed my phone so I could charge it and plus I purchased a cordless charger. I left out the store very satisfied and I sure will return to purchase my new phone from Aakeem. Thank you so much for my excellent service!!

Jenny did such an amazing job. She paid attention to me and spent quality time working with me to get a new phone. I appreciate her.

Jace was awesome all 5 stars

I have never had any problems with that store everytime I come to this store. They always on point and very Professional .

Jeannette was super helpful in helping me get a new phone after mine was stolen. She helped me decide on the phone I wanted and accessories to go with it. She was very patient and friendly while we set it up. The whole process was very pleasant

Phone crashed and had access to essential information. Thankfully Jace helped me out with a new phone even though it was almost time to close!

Maya was great as usual she is knowledgeable and especially friendly.

The customer service was excellent they took their time to explain in detail about my phone. They help me set up my phone so that I was able to understand and know where certain things were on the keypad The manager and the staff was very helpful and I will always come back to this location.

Excellent service even with the covid-19 restrictions

Bought the new iPhone yesterday.... here’s what what went wrong:1) it took an hour despite I was helped within 2 minutes2) the representative tried assisting three other people while helping me. He wasn’t waiting on me for anything so this was really frustrating. Was it because I’m female?3)I asked about a case and very specifically said I have a flat charger and if the case would work, he looked at it and said “oh yes, it will work”. Got all the way home (48 miles later), this was a lie.4) I was sold a screen protector but I asked for a privacy screen, as I wanted one like the current one I have which is a plus screen. He said we don’t have that in yet as it’s specific to the new phone and the clear I was purchasing is the only one for the new phone. After all the purchasing and warranty. It turns out mine fit perfectly on the new iPhone so the screen size and layout didn’t change but was told I couldn’t return it. WTF!5) $350 wastedSo, I’m assuming they work on commission. But I will be returning all of it because of the deceitful lies I was led to believe by this subject matter expert.Verizon, I have been a customer over a long long long time(15+ years), so to know that I’m coming to your store, I have already done my research, looking for customer service and to have specific questions answered, to make it as quick as possible... I should have completed online, but it took over an hour to get someone on the phone before I stopped in the store.Disappointed.

Horrible customer service!!!

Maya tries to make sure you know how to use the IPhone 12 when you get home.

I really enjoyed my representative, Maya, very much! She was a VERY knowledgeable, helpful and pleasant salesperson. I would visit this store again just because of her. I feel that she’s a great asset to this store and company. Thanks Maya!!

She made buying a phone to be a not so bad experience. She worked well with me as a customer to get the business at hand taken care of I a very friendly but professional manner.

Satin was very informative and patient. She wasn’t pushy and made sure her attention didn’t divert from my needs while in the store. Thank you satin!!!

Customer service is good. They have knowledge on what they know just to get your business and double charged you for their service. Please pay attention to what theyre trying to sell you and your service plan.