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Cash America Pawn
902 E University Dr, Edinburg, TX 78539, United States
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Cash America Pawn
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Review №1

Great store! and great staff! Always willing to go the extra mile, and help you in any means necessary. If it’s quick cash that you need or, a loan for a certain amount they can help you out! Always willing to deal with you on anything that you want to buy, PLUS they have layaway, and that’s awesome 10%down puts anything on layaway FOR UP TO 6 months. Must stop by and check all their cool stuff out ask for BLANCA she’ll take care of you!!

Yv
Review №2

This store is Amazing! Please come and meet this wonderful staff: Casey, Jessica, Joe and Mariana. The managers Melissa who is so amazing, Luis and the one and only head honcho Blanca who is super fabulous! This store not only provides great customer service but they also give you the best prices in town you can’t compete with these guys! I have been a customer for years and every time I’m here they make me feel like family! So if you want the best deals please come see my friends here at Cash America Pawn at 902 E University Edinburg TX.

Ma
Review №3

This place is amazing. Every time I need money they always help me no matter what I bring them. The employees are amazing and attentive as soon as you walk in. I’ve been to other pawn places and no one ever helps until you ask for it. They are respectful and very welcoming. I always go back thanks to everyone and their hospitality.

Ga
Review №4

The staff is always friendly. Melissa always helps me out and is super nice! Prices are very fair and reasonable. Love this place!

Ju
Review №5

I have had nothing but a great experience with purchases, layaways and pawns with the employees at this location. They are very professional and very experienced in their jobs. They have always made the experience pleasant and I would recommend this location to anyone. Thanks to Melissa, Blanca, Joe, Jess and Mariana. Always very helpful and very courteous.

No
Review №6

Best customer service! Will definitely go back to buy at this store! The manager there is awesome by the way.. Thank u Ms. Blanca for all the help and great info u provided!👍👍

Jo
Review №7

JOSE RODRIGUEZ helped me with purchasing a firearm and ABSOLUTELY GREAT SERVICE!! Gentlemen was giving GREAT customer service and knew exactly what He was talking about and what I was looking for! 10/10 would return to Jose for help looking for items!

Ro
Review №8

I always go to pawn my Invicta watches when ever I need some extra cash or to check out good deals staff is great always very helpful always with a smile always helpful especially Melissa . I have like 8 Invicta watches collection, I kinda have to admit they got some great Guns and Nice jewelry Im thinking of working out something might just talk to them for some sweet deals, great stuff.if Melissa isnt available ask for Blanca,Joe,Mariana or Jess

es
Review №9

The employees are very helpful and nice, i am always helped by Mel and Jessica, very nice ladies and knowledgeable, thank you ladies for always lending a helpning hand.

Ho
Review №10

The guest service is great, and they were able to give me a good, fair price for my stuff.

Ti
Review №11

I really like finding movies, rings and other stuff at this location. I really like the friendly staff

Ar
Review №12

Great people, great finds, great deals.... Thank you.

Pu
Review №13

Rude Asst. Manager named Luis most definitely needs more training. Been there many times to only buy and its the first time I was treated rudely for simply asking a price. If it wasnt for one of the other associates that knew I was a regular and was friendly it be a 1 star. Still a good place for deals as long as you dont deal with Rude Luis there.

Ga
Review №14

Its ok. Sometimes theres some good deals and neat stuff.

jo
Review №15

I always go pawn my stuff . Most of the time they give me a fair price. This is the second time this guy name George, rude mother####Trying to low ball. Today they lost a customer. You all need to go to first cash pawn . Friendly worker and they dont try to low ball you.

Br
Review №16

DONT EVEN STOP AT THIS PLACE. ALL THEY DO IS RIP PEOPLE OFF. PEOPLE COME TO YOU ALL FOR HELP NOT TO GET SCREWED, GO ELSEWHERE! TOOK A BRAND NEW BUTTERBALL TURKEY FRYER IN THE BOX SEALED AND THEY OFFERED ME $15.... WENT TO FIRST CASH THEY GAVE ME $40.

de
Review №17

This pawn shop doesnt deserve to be compared with any other locations. I have had my share of shady practices over the years in many other locations. But this Cash America located here on 902 E. University has been the best Costomer care I have experienced. Not only the best staff I have delt with, but it is one of the best customer service. I would consider Costomer service at this location second to none. I have delt with the following personnel frequently. Assistant Manager Melissa Rosales has been one of the best assistant managers I have ever delt with personally.Her staff including Carina, Mariana, Rigo, Joe, Mauro and others have also been extremely knowledgeable when it comes down to pricing and selling items. Additionally Aside from Attentive customer service assistant manager Melissa has a warming smile and great customer service she has always exceeded to go beyond any expectations I have ever come across. I personally commend her and her staff directly for all the great customer care and Service including respect they have shown me.

Am
Review №18

The new manager Oscar is extremely terrible. His attitude towards his customers is at a level of sarcasm and and looking down on you like hes better than you that is beyond unprofessional. I have on several occasions been not only offended by his attitude and remarks, but his demeanor. I try everything I can to not have to deal with him but this all new staff is very unorganized and not knowledgeable at all in their products. Very dissapointed with what has become of this location since it had been under new management. The customer service in general is beyond sub-par. The manager will just about mock you to your face when and if you are late or have any issues. Its disappointing that as a customer who had spent 11 years giving this location my business and spending a lot of money here that I will now be looking to take my business elsewhere and will make all of my friends and family aware of this situation that has happened to me multiple times, (so you cant say I didnt give this location a chance) so that none of them will have to endure this type of unprofessionalism.

An
Review №19

Attentive customer service, patience, and GREAT sales!

An
Review №20

They never answer the phone.

Ra
Review №21

The staff is very friendly and helpful!

Is
Review №22

OUTSTANDING, FRIENDLY PERSONAL WORKING HERE...

Ze
Review №23

So bad they never give you the fare price for anything

Ju
Review №24

Good friendly staff

Yo
Review №25

Great Staff.

Ro
Review №26

Great staff!

Vi
Review №27

Very friendly employees

Am
Review №28

Friendly staff

Information
1 Photos
28 Comments
3.7 Rating
  • Address:902 E University Dr, Edinburg, TX 78539, United States
  • Phone:+1 956-380-0394
Categories
  • Gold dealer
  • Pawn shop
  • Loan agency
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:12–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
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