Bought a north river 23 Seahawk from them. Ray was very helpful, professional, great experience. Very happy
Absolutely the best experience with a major purchase. Our salesman Ray worked with us from being to end was very responsive to all my questions and emails. When we picked up the boat he took a couple of hours explaining all the particulars. We had some add-ons and they were very professionally done and far beyond our expectations. The whole experience was worth two trips 4.5 hours each way. I will definitely make my next boat purchase from Clemens Marina. Thank you.
We are very impressed with how helpful, friendly, and knowledgeable the sales people are at Clemens. Bought our Used 180 Sportsman through Dale about 6 years ago. Could not have had better service. More recently decided to update our trolling motor and bought a 9.9 4-stroke high thrust motor and my husband went through Ray. Once again, another great experience with the folks at Clemens in Eugene.
I just bought my first brand new boat at Clemens Marine and they are so helpful. I had a lot of questions and they had everything I needed. I got a great boat at a great price.
Friendly and got our title transfered perfectly !!! Thanks guys!
Called in trying to get details about a kicker motor and the fella I spoke with was incredibly rude and condescending. They had what sounded like a nice motor and I was asking about the best price (as compared to one I had found for less but hundreds of miles away) and this person was rude and didnt try to negotiate at all. I made an offer and he said absolutely not!, not like we cant do that but how about this?. Just a very unpleasant person to be talking to customers. Ultimately he said theyd take $95 off (which was laughable) and when I said ok thanks anyways he just hung up. Definitely wont recommend or use clemons moving forward.
Bought my first boat from the Eugene store today and had a great experience. I came all the way from Warrenton to buy this boat. Ryan and Ray made this process very easy and hassle free. Great customer service. I left the marina feeling great about my purchase. Thank you guys. I will most likely be back for my next boat.
I recently bought a Hewescraft in January and dealt with Ray. He was outstanding and very helpful and always returned calls.Since the initial purchase, I have had to have the trailer repaired as the axle seals were leaking. The service staff on that occasion was outstanding and went out of their way to ensure my boat was repaired even while they were partially shut down due to Covid.My most recent experience was with Dan in service. The u-bolts which hold the tongue jack on evidently were not tightened from the factory and the bolts were beginning to fail and bend. Dan contacted the manufacturer and was able to get new u-bolts sent to them. I however live outside of Salem and didnt want to drive clear to Eugene to pick them up. Dan kindly offered to bring them up well over half way to me while on his way home and met me to hand deliver the bolts! His service was outstanding!!I have had nothing but good experiences when dealing with these two people at this dealership.Martin - Silverton, Or
Dan was very knowledgeable, friendly. Professional! Thanks Dan! A+++
Thay had the parts i needed in stock.a little spendy but thats the price you payFor having fun boating.
Dale was great,the selection was great. Cant wait to pick up our new boat.
The store is clean and well organized. The selection of parts on the shelf is lacking;however, as I witnessed while there the staff are awesome...super friendly...and will go through a lot to get you the parts you need. Ill DEFINITELY be back!
Clemens marina is where I shop for my boating goods. They are very knowledgeable and if they dont have what you are looking for, they will find a place you can get it! They also can register your boat and get your tags for your boat! Very friendly and professional service!They also carry a variety of boats from pleasure craft to extreme fishing vessels! Stop by and see them!!
When looking for a new boat I found just about every dealer not responsive to my inquiries, Mark at Clemens always responded to me, even before I had agreed to purchase a boat. Since no dealers in California had what I wanted I had to look to Oregon and Washington, and I can tell you when your from out of the area, every place with the exception of Clemens flat out ignored me. Mark was super helpful answering my questions and when I decided to buy my Hewescraft 24 Alaskan from them made the experience from then on out like I had never experienced in the marine industry. We talked at length on the power options and decided on a Honda main and kicker. We set an aggressive time schedule for them to rig it and met every challenge. Mark even worked with my lender to get them all the information required.When we drove up to pick up the boat it got even better, Mark thoroughly went through the entire boat stem to stern while the amazing guys in parts pulled a 5 year maintenance package together for me as a last minute request.Clemens went to great lengths to make sure the boat sat properly on the trailer, and she towed perfectly.They then took us to a local lake to trial the boat and I couldnt have been more pleased. We towed her home back to central California but the service didnt stop there. Mark was instrumental in getting me the information I needed while rigging the boat, he really went above and beyond.I honestly dont give recommendations often nor do I take them lightly, but in my opinion Clemens is the only dealer that understands how to take care of a customer.
Always have or can get what you need!!
After having a misunderstanding over a warranty issue, I went and spoke with the manager and service manager I was extremely fired up and loaded for bear. After some intense conversation we were able to work through the disagreement, not all transactions go smoothly in life but I do respect a company that tries to make things right. They have outstanding employees and would recommend them..
We recently purchased a used boat from the Eugene store but also had the opportunity to visit the Portland location. The salesman and service people were all just fantastic and when we picked up our boat the salesman (Ray) spent almost 2 hours going over every detail of the boat. I have never had a better buy experience anywhere. Thanks Ray! We are sending people your way.
Extremely helpful and knowledgeable I was expecting another day of stress and hassle trying to get my boat registered they made it simple and painless.... so I shopped for awhile, they were very helpful getting me the right parts very nice experience I will definitely go back
Wow! The customer service was impeccable! We traveled 10 hours from California to buy a boat from a different boat retailer. We had made prior arrangements and when we arrived we were told they couldnt find the pink slip. They really didnt care about their customers. We Googled other boat dealerships and thats where we found Clemens Marina. To make this short and sweet, we came home with the boat that fits our wants and needs. Mark went above and beyond what we needed or asked for! We will definitely be returning customers. Keep up the awesome work Clemens Marina and Mark Meeker!!
The people here are very nice and accommodating. Tons of boats to select from. No hassle, no run around just a pleasant buying experience. Its refreshing to deal with honest people in this industry.
Bought my 2017, 210 Sea Runner from Clemens and love it. I was treated with respect and taken care of very well. Ray was an amazing wealth of knowlegde and helped us with a big decision and great purchase.
Hands down best marina in the North West. Very knowledgeable staff and the best sales department.
Go talk to Dale let him sell you a new boat
Cant shop here again... they just cost themselves a future boat sale because of their service department.... they serviced our outboard a little over a year ago and forgot to put the seal in the lower end drain plug....a mistake that couldve been very costly... they wouldnt take our word for the fact that because of family responsibilities the boat has been in storage and wouldnt correct the mistake at their small expense..... they did reduce their charges but didnt care enough about our loyal patronage to waive the fee.. unbelievable.
Very hospitable people here. Careful when servicing your boat, things could get spendy pretty quick. Otherwise really good!
Clemens is always the better place to get work on your motor or parts for your trailer boat . Ive been going to Clemens since the 1970 s when they were in the old place on river road. Always had confidence with the technicians and all who work there.
Have bought 2 boats from my best salesman Ray Austin hes treated me most fair as any salesman I have dealt with
Called with a simple service question and they were very helpful. They asked me questions about my boat and asked the technician about my problem, called back with an answer in less than 20 mins.
Great service and friendly knowledgeable staff.
Dealing with Kurt has been a total pleasure. With all my questions concerns and issues he has dealt with them in the most professional way. Taking care of me would be an understatement. I look forward to driving 7 & a half hours to purchase my second hewescraft
Had a very positive experience at Clemens Marina the staff helped me with all my needs quickly and efficiently.
I purchased a 20 Hewescraft Pro-V H from Clemens Marina in 2014. My sales rep was Mark Meeker. The words that best describe the way in which I was treated are: Courtesy, Honesty & Integrity. From the very first phone conversation to my last wave goodbye as I pulled away with the boat Mark did an excellent job. Throughout the several days I was deciding whether or not to buy Mark answered my many questions and faithfully returned all my calls and emails. The day I picked up the boat Mark was waiting for me at the front gate, he went through and explained all the paperwork and did an outstanding job of orienting me to the boat, motor and trailer. I feel I received a fair price and excellent service from Mark at Clemens Marina.
Very knowledgeble and great Customer service!
The employees are so nice and they are all happy the CGAUX is giving boating information in displays set in two locations in the store.
Come here to take care of your boat title transfer or to have it registered. Im usually in and out in under 10 min. They also service outboards and yes the sell new boats and outboards.
Great experience, top tier customer service. Curt and his staff went above and beyond, even ran down an extra part I wanted from Portland after hours
Limited stock
Excellent people dale is an awesome guy lots of knowledge and very personable
They are a great bunch of people who get the job done quickly.
These people are AWESOME.. Very helpful..
Great boats and quality service is worth it.
Mean, but good boatssikethey all suck
Always very helpful. The parts counter guys rock it.
We need to price used outboard motors found several look promising helpful sales person nice visit
Great people!!
Good guys good inventory.
Most of the people are very helpful
Good people, easy to deal with.
Very helpful and friendly
Good -nice people
Great service
Great service
Great people and Service
Wont buy another boat their, wont set foot on their property. Ray is miserable person. Dale is the only one worth talking too
Friendly and helpful
Ok place
Helpful
Lots of boats
Like