I love working with Evergreen! They are extremely helpful and give great service. Love their selection and products as well.

It was a great experience went well an on time

Short story: Horrible, unprofessional customer service - a waste of over two months of my time. Ken Didn’t accurately measure a rectangle shape so couldn’t complete the job on installation day (said he assumed both counters were the same width even though he had the drawing with all dimensions on it). Also the night before installation he asked if they could reschedule for that Friday. (I did make an effort but it wouldn’t have worked with our schedule then he said they might not be able to make it the next day to install) I went over two months without counters and nobody would ever call me back when they had my cash 50% deposit. Finally had to go in person to get a response and my money back. At no point in my entire experience did anyone ever apologize.Long story: I was quoted a job and installed floors based on the color of granite I chose at Evergreen. Then they ran out of the color I chose and said they would purchase it from another supplier. Ken came to my house to take measurements and informed me the price would be higher because of certain details he saw in person. I was fine with that but needed to know how much more. He would never call back. I always called him. Even if he said “I’ll call you in an hour” he wouldn’t call. I would call a few days later and remind him and then he would tell me he forgot or another excuse and always tell me he’d call back. After multiple weeks and conversations he said he’s not making any money on my job because he’s buying the material from another supplier and the job turned out to be more complicated than he thought. (That explains why he never called back I guess! But he’d had my 50% cash deposit this whole time so not an excuse) I tried having Ben complete our quote but he also failed to call me back...at all. When I came to get my cash deposit back they did not have it. I had to wait while they went to the bank to get it. They did have my quote printed that I had been waiting for and relentlessly tried to get but could not get a call back. By that point I simply didn’t trust a company that couldn’t return a call or accurately measure a rectangle. I understand mistakes will happen but to let the ball drop this many times and waste so many months of my time is at least worth an apology...something nobody I talked to at this company would give.Thankfully I found Seattle’s Best Granite. In one day I received a quote, some similar color options via text, they took critical measurements at my home by laser and have been super friendly all in about 5 hours from my initial call to them.

James and his team installed granite on 2 of my bathroom countertops and they are perfect! They work quickly, efficiently and clean up the entire mess. The sink was included with the counter top and its beautiful too. Communication was not always immediate but they are busy and very competitively priced. Thank you!

We remodel houses, and have used Evergreen Granite in Everett several times for kitchen cabinets and countertops. James and Ben are smart, quick, knowledgable and nice to work with. And their prices are amazing! Highly recommend.

If there is a zero star i will choose that. the experience is nightmare have granite fullly install in three month. They have no sense of time, always try to cheat you for more money and terrible communication.I wait 1.5 month on the waitlist that normal.first come to measure. they first tell me they will come Wednsday, then in Wed they tell me Thursday and in Thu they tell me Friday... finnally they come measure one day before installation in Sunday and tell me they do not have material to do the bartop, need to come another day... i have nothing to say at that moment.During installation they did not even the carbinet surface to install the granite. so the top drawer cannot close. so many dent left on the wall in entrance.after that I keep following on when to come to install Bartop and was thinking if I can change a color, after two week they tell me it will be more expensive to change a color then I say just original color is fine, then after a week they said they will come next week, I think it is ok. Apparently they did not come, then I call back Ben ask for a reason, he start very impatient and yell at me, saying he cannot hold the material for me for long time, now he do not have material to do my work!! I was pissed off. am I pay thousands of dollars for you to yell at me??? Are you kidding??? Second if you ever hold any material for me why not tell me? That not hold for me. Why not tell me the price difference at the beginning. In this waiting time they never tell me a fixed date that they will come to do the job, never respond text.After one and half month of wait, they come work for me yesterday by ask my contractor 200 more to the project, they said they need to buy a new slab... And in common sense for a Bartop you should have both side with edge to cover the wood board underneath . However they did not, they only have one side edge and leave another side wood board visible, now they want to charge me more to cover this, it really a cheat and a terrible thing.