James - he is the best. Although i love my home - there were and still are many issues with it that have yet to be resolved. Frustrated with the finger pointing - and no one willing to own it - but James has been the bright light in all of this. James follows up when no one else will - James is willing to listen to issues and tries his best to resolve them. James is deserving of a 5 star rating! but Heritage Homes still has some work to do in order to earn that 5 stars. There are many things that Heritage Homes - in my opinion - could do in order to make the process better. The house is built solid - its the extras / upgrades etc where they lack. I will update this when and if my issues get resolved.
My husband and I were in the market for a manufactured home and first went to a competitor company (Homes Direct) and had a horrible experience. I read the reviews on them, and couldnt find any positive ones. Let me save you the pain and suffering and tell you that if youre in the market for a manufactured home, run from them and give Heritage Home Center a chance.We ended up purchasing a home from Heritage Home Center and couldnt be happier. Our salesman, Tim, was so knowledgeable and honest. He searched and searched until he found a plan that matched exactly what we were looking for. We were able to customize our home and make it exactly what we wanted; our dream home. Tim was very patient with us and allowed us to make changes until we were happy. Due to COVID, things were delayed, but he didnt give us empty promises. Most importantly, he listened to all that we wanted in a home and was able to provide that. Whenever we reached out to him, he always returned our calls and emails promptly. For me, thats priceless. Purchasing a home is a huge investment and feeling valued as a customer is very important. Everything that was promised, was delivered. All of the staff we have dealt with along the way have been so helpful and accommodating. You wont be disappointed by choosing Heritage Home Center. I would highly recommend purchasing your home from them.
See our display model pricing online! So i follow the link? No pricing. 👎 if youre not going to put a price online, at least dont contradict yourself.
I got my home two years ago and couldnt be happier with the service I have received from Mona and her team. Very competitive price compared to all the other dealers. I love my home. Tim was the salesman I dealt with. Very straight forward and easy to work with. Highly recommend Heritage Home Center.
If you are looking for a quality affordable home, Heritage Homes Center on Evergreen Way in Everett is the place you want to be. We worked with Dale from start to finish and his knowledge and expertise were amazing.They have customizable manufacture homes to suit everybody’s needs. They are VA loan approved.They are very knowledgeable about the different types of construction for manufactured homes, and have several homes on site with a wide selection of styles to walk through.The sales staff is extremely knowledgeable and low-key, no hard pressure at this business.They have a wide variety of choices for you to look at for all of their floors, counter tops and exterior deco as well.stop by or give them a call you’ll be glad you did.
Looking for a manufactured home? This is the place to go. Very easy process. We spent a lot of time at different home centers before finally ending up at heritage. We found a model we loved and Dale made it happen for us. Any options we wanted he added painlessly and in the end, the house arrived exactly as we wanted it.The entire process took about a year, but a good bit of that time was due to permitting in my area, not to mention the covid outbreak.Call these guys up, ask for Dale! He never once pushed anything on us and let us decide for ourselves what we wanted. Once the sale is complete, you get transferred over to the technical side of this with Eric. Eric does a good job of scheduling and making sure your house gets what it needs.We are now living in our new home and couldnt be happier. If I were to do it all over again, the only thing I would change would be the quality of doors and location of some light switches. Its a lot to take in when you are building your new home. The little things are very easy to overlook!If you need financing. 1st security bank is the only way to go. David works with Dale on a daily basis and they make the process as simple as could be. Not to mention, my construction loan ended up rolling into a fixed mortgage at 2.84%!Thank you Heritage and 1st security!
Very informative and helpful.
We recently worked with James Murillo on a large Triple and he was fantastic to work with from the very start. He is a very good listener who knows the homes he sells. Heritage sells the best, Marlette Homes, and James know the process from start to finish. He takes the time to explain everything you need to know, both the pros and cons, and gave us the info needed to make good decisions about all features/options/aspects of purchasing a home. James is a low-key professional who cares about what he is doing and he works for a great company. We would do business with James and Heritage Home again, anytime!!!!
Jeff, James, and Mike are worth their weight in platinum. They went above and beyond in making our home exactly what we wanted. Highly recommend.
I had the pleasure of working with Dale at Heritage through my entire process. I bought raw land that needed to be developed and he was always there for me. He was very knowledgeable and helpful throughout what was much longer than anticipated. He and the staff at Heritage were and are there for me for any needs. I would highly recommend Heritage Home Center and Dale if you are serious about purchasing a quality manufactured home.
Tim played us good, we ordered a home from him, on 9/29/18, on 4/15/19 our new home was delivered, and it was a different model than we had ordered!Come to find out, Tim had authorized the changes and the home he had sold us was discontinued back in June of 2018! When we went in to find out what happened, he told us that we would have to be willing to make some consolation.I have been dealing with Mona, who claims to be the owner, and have been lied to many times from her.,I then start to deal with the manufacturer, Marlette homes, they have been out here 5 times, and still cant get the problems fixed, we have been trying to be reasonable about all of this, but still cannot get any relief.At this point we have had to hire an attorney to try to get something done.Now I have had to spend thousands of dollars on attorney fees, and still cant get the problems fixed. It now appears that we will be filing a lawsuit against the dealer and the manufacturer to for breach of contract and breach of warranty, I cant believe it is going to take this much time and money and effort just to get what we paid for.I will continue to update the review as things progress.
We looked at several companies and visited their factories prior to selecting Marlette and Heritage Home Center. The deciding factor came down to meeting Tim. He is very knowledgeable and true to his word.He has guided us through every step of the process. He helped us customize the perfect home for our lake lot and we are days away from its delivery! The site development/permitting process was long & frustrating and it would have been much more difficult without Tims encouragement & understanding.
My friend and I wanted to check out moblie homes for some land. Walked into the office and was handed a map of all the homes for sale. If I had any questions after looking at everything to come back and chat for awhile. No stress and we took our time. Great looking houses and no one trying to sell you anything. Will be back.
We stopped in here on a whim after a couple months of looking at mobile homes in parks and making offers but getting beat out by the competition. We were disheartened and losing hope of being able to afford to own a home again. Well thank goodness we met TIm!! He asked us some questions, and at first this seemed like another dead end, but he took some extra time to sit down with us and crunch the numbers and it gave us hope. Fast forward several months and we are on the verge of moving in to our brand NEW home on property that we OWN!! It has been fantastic working with Tim and the team at Heritage and we cannot express how grateful we are to be able to own our own home once again!!
We had Tim Dragoole as our sales associate and had a good experience. He was very informed and went to bat for us on an order that was misunderstood and for all the changes we made,, and he advocated for us with all of them. We used their contractor Indigo Enterprises and they took care of everything we needed from permits to new Septic system. We are excited to see what we have. Soon I hope. !
You definitely want to work with Jeff this guy is awesome he gave me all the information I could ever need or want super helpful and is working with me on getting me my dream home now fabulous Service couldnt ask for a better person to work with.... Thanks so much Jeff
Great place to shop for mobile homes Mobile on the pricey side
They seem to offer some of the best manufactured homes on the market
They have great homes...but didnt like to give you much in the way of costs
Not the best greating at the front desk this weekend, the units were half @#$ed staged and covered in dust. Then to place the cherry on top they didnt even take the time to talk to me about the process and options. Going to Mount Vernon next weekend.
Went here with the family to look at some manufactured homes, they had a few model homes available to see, but only one 4 bedrooms which is there office so its hard to Vision. On the other hand the staff were great and the service outstanding, all of our questions answered and even went to see a piece of property.
Called to gather some information regarding their products. 1st all the associates were busy, 2nd the lady would not give me any information unless I set up a meeting to come in, (which i was willing to do if I could just ask a few questions to verify that their products was what i was looming for). She would not answer a single question and kept insisting that manufactured homes and modular homes are the EXACT same thing. Which they are not. She also claimed she could sell me a modular home for 50.00$ a Sq Ft. When I asked for follow up on that claim, she immediately said she could not answer any questions until I came in.Classic misinformation, misdirection, all at the time, and expense of the customer. Do yourself a favor, do not waste your time as I did. LOOK ELSEWHERE!!
They are very friendly and helpful, and they have tons of models on site to look at and choose from.
Awful customer service. Seemed annoyed that we walked through the door. Tim spoke to my wife and I in a condescending fashion. But most importantly, unwilling to give any concrete information until you fork over $1000. Oh its refundable though if youre not satisfied. What a bargain! Stay Away! Unless you like the used car salesman vibe when purchasing a home.
Very nice houses, would have been better with some landscaping instead of just a gravel lot. Somewhat confusing trying to match houses to the layouts on the map.
Good selection of models to view.
Beautiful manufactured homes at affordable prices
Does not sound to reasonable asking for ballpark 300,000 for a mobile home mmm
Great service, Best Homes.
It was my first time at a place like this, only thing I can say is dont modify one of the models into being the office.
Very friendly and helpful
Friendly and affordable.
Just curious
Nice selection
Horrible