user
Bath & Body Works
9590 S Western Ave, Evergreen Park, IL 60805, United States
Appearance
Bath & Body Works
Comments
Tr
Review №1

Birthday basket by me, for one of my besties ❤ BBW was having their last day buy 3 get 3 free sale! Yay-ya!!!!

Jo
Review №2

Every time I walk in the staff is eager to help. If I cant find something they assist and point me in the right direction. Very warm atmosphere.

Ka
Review №3

I loved my experience today. Katie was a big help and so sweet. Definitely will be back.

Re
Review №4

Good customers service don’t buy the 1 wick candles not the best quality

De
Review №5

I freaking love this location. The staff is welcoming, awesome, funny, knowledgeable, and professional. Every employee I bump into is very kind and dont mind helping me when I need assistance. This is the ONLY Bath & Body Works location I go to! Great Job! Keep up the good work! :)

Da
Review №6

It was good and the staff was very helpful I truly appreciate it.

Ka
Review №7

Love it! I always buy my merchandise from Bath and Body Works! The representative treated me very nice!

Ke
Review №8

I went to buy a couple of candles 🕯️🕯️....and to my surprise 😯...they were on sale (3 wick are my favorite).... The customer service was excellent..... So excellent, that one of the sales reps that was helping me.... Showed me some more candles once I expressed I love clean fresh scents... Which made me end up spending over $100 on just candles.... 😬😒🙄.....but overall the experience was superb.... And I am enjoying the scent of eucalyptus rain while I am typing..... 😉😊😊😊😊😊😊🥰😍

1
Review №9

The sale was good the products are ok I bought 5 lotions the value is just not there even for a sale. Lotions and bath washes like Dove and Nivea seem to have a better efficacy, more lasting effect and lower price point.The point of sales person was rude but I hold that as a moral deficit not a store problem.

To
Review №10

Awesome shopping for all things Bath & Body ❤

GB
Review №11

My shopping experience was easy and fast. I knew exactly what I wanted and the Bath& Body works babes answer any questions I had.

Ru
Review №12

Many varieties of scented candles, bath and shower gels. I like their candles holders. Everything there to make you feel very very special.

De
Review №13

I love me some Bath and Body Works sell or no sale I go When I Get Low thats when I go smells so good and last long on your body cant get enough of the candles so this my store👍✌️🥰

Ch
Review №14

I love this shop. 1 of my Favorite places, excellent customer service. Easy andfar checkout.

C
Review №15

Love the smell goods and they always have deals

Jo
Review №16

Excellent customer service my mom enjoyed her purchases.

Al
Review №17

I absolutely love B&B They carry my favorites as well as new products that are just really nice smelling

Ta
Review №18

They stopped selling my favorite scent in the store. before you waste your time going to the store to stand in a long line, call ahead to see if your scent is still in the store. Now, they have much more mens products in the store, which p!$$ed me off more.

Co
Review №19

Well of course during this holiday season everything was just about sold out of the wall plugs (that I liked) lol. However they did have the candles I wanted. Ill only show one because Im selfish with my smells. One of my favorites. Enjoy

Ki
Review №20

This particular location has very friendly and helpful employees. Not just one but all of them.

Vi
Review №21

The ladies was super helpful and patient with me. They were so sweet and nice. Theg helped me find the body sprays I wanted, suggested some candles and hand soaps. They really know their stuff. This will be our BBW because I just love the ladies thats here.

MO
Review №22

Great selection and good service.

Mi
Review №23

Store was closed. Doors locked. Lights were on. Disappointed my Saturday.

Ho
Review №24

The staff was really friendly & SUPER helpful. When I saw they were sold out of an item I wanted, I asked them to call THREE of their other stores to see if they had it. They called for me without a problem or an attitude! They were all smiles & said they were happy to help. No one had what I was looking for, but Ill never forget the GREAT customer service I got here!!

st
Review №25

Didnt ask me did I need any assistance didnt make me feel welcome I definitely wont go back I had to put 1 star they open the door at 10am

An
Review №26

Friendly and helpful staff. Got what I wanted and was out in less than 10 minutes. Thats my kind of shopping.

au
Review №27

Luv the service and there products, so much too choose from.

Su
Review №28

Always organized! The customer service reps are courteous and making sure that COVID protocols are followed.

Ci
Review №29

Love this place, love the scents, love the location! Worth the prices! I cant remember the guys name that helped me, Mike maybe? He was a nice guy, very helpful. Thanks everyone for your help!

Mi
Review №30

The staff was friendly and helpful, I will definitely come back again!

Oj
Review №31

Everyone is very helpful at this location as in most. They also seem to abide with wearing masks and sanitizing constantly.

Br
Review №32

Great sale, and the most friendliest, helpful employees!

Je
Review №33

Staff was very helpful

Ba
Review №34

If I were the store manager at this location, I would be embarrassed to say I was 😳Lines were out the door which is to be expected with good sales and around the holidays but, when I was ready to check out... not one employee was at the register. Two ladies stood there at the door area leading to the back and saw a line of people and just stood there. Then a new employee walked up and was super nice and tried to help me, she was confused with my coupons and return and asked for help. The ladies who helped her were just rude. I never go in this store for this reason. Horrible customer service. Anyone who sees this, go to the Crestwood location. They go above and beyond for their customers.

Me
Review №35

I ❤❤❤ This store..The Staff is Magnificent everyone greet, smile, helpful with the warmth of communication. This Store Rocks!!!!

Li
Review №36

Love love love everything is well organized and the staff is very helpful

Sa
Review №37

I have been going to bath and body for years whenever I walk into the store I feel like I am in winter wonderland the staff are very helpful and polite from the candles to the lotions to the mist sprays to the candles are so wonderful. I hope bath and body will stay around for a long time to come([email protected])

Th
Review №38

Awful customer service. The manager Felicia if that’s even her real name. Told me I could not do an exchange and refused to give me proper customer service. She proceeded to tell me to get my products and get out of the store. The managers are very rude and need to be fired and employees are terrible.

Mz
Review №39

Giving it a three because the only allow 3 to 5 people at a time, so you wait outside forever.

El
Review №40

Always friendly there lot of products super clean and organized .

Kr
Review №41

They helped me and were very polite.

60
Review №42

Good products, subpar management professionalism. I was in line and over heard one of the managers speaking very rudely and degrading one of the older employees. I was appalled to the point that I left and went to another store. Serious ethics training needs to take place.

So
Review №43

My daughter and I love this place, period!

D
Review №44

Very good customer service at this location.

Jo
Review №45

Customer service was on point. Greeted me with a smile.

Re
Review №46

Great staff! Super friendly and helpful!

Ca
Review №47

Nice smell good atmosphere

Le
Review №48

As soon as you step inside you are hooked! Give me one of everything! I had a gift card burning my pockets, I couldnt wait to get here. Trying to stay calm, I focused on getting some candles today. The sales person was very nice and informed me of a current sale on candles which was so helpful. I managed to stick with my original plan and just buy candles this time. As always customer service was the best!

Ed
Review №49

Can you imagine a fragrance that speaks to you HELLO BEAUTIFUL😘And you say wow you smells good😊that was the first one i put in my bag working my way to the next wonderful smell.

Pe
Review №50

My Favorite store in the World! Staff is always friendly, polite and helpful! Thanks!

Do
Review №51

Clean, well stocked nice staff.

Bi
Review №52

Impeccable Service better selection as well too❗

An
Review №53

Nice store, nice staff.

An
Review №54

Very busy store, waited to get in, and had to wait to pay . Good luck

Ja
Review №55

Love their candles. Amazing customer service.

Ke
Review №56

I Love it here!

Ms
Review №57

They were very crowded. To be expected for a great sale! The associates still made time to chat with me about products as if I were the only one shopping. I appreciate them! Excellent customer service ladies ♥️

Ca
Review №58

Everything was very clean and organized. Very friendly atmosphere

La
Review №59

Favorite Store!!

Ro
Review №60

Nice sale today, buy 3 get 3 free.

Yo
Review №61

I love everything this store has to offer ! The Aromatherapy section is my favorite !

Mi
Review №62

One of my wife fav store to shop

Cy
Review №63

I love walking in the doors. Smells so nice. Staff is friendly and helpful. Sales are good.

El
Review №64

The sales and helpful sales persons

St
Review №65

Staff here is so friendly! Store was clean and the displays were set up beautifully. Such cute items too, the foxes and little red trucks are adorable!

Mi
Review №66

Very well stocked and staffed!

Fa
Review №67

Kinda of pricey if you ask me

La
Review №68

I love this place. This is better than the one in Ford City. I would recommend anyone go to this place

Re
Review №69

I spent money that I was not going to spend🙂

Ju
Review №70

The first associate I encountered was extremely rude and unprofessional. In addition to talking nonstop to a coworker; me having to repeat myself to her several times; after I handed her my phone to scan my rewards card she thought it was appropriate to go through my phone for the 20% off coupon without asking my permission. Unfortunately, she didnt have on a name tag but she had blonde hair and a nose ring. Another associate offered to assist me as I was leaving out because I had to get some additional items that I had paid for. I told Wendy she was as helpful as the other person was not helpful. She apologized for the first associates behavior.

Ch
Review №71

I had a great experience at this location. Nadia provided excellent customer service. I will definitely be back to shop at this location.

Je
Review №72

Great customer service and its awesome that its not in a shopping mall its not crazy crowded so service is definitely way better.

Pa
Review №73

This is a some what of a new location in Evergreen Park. Today the store was out of almost everything. The store had items on display only to be told that they couldnt be sold??? Didnt quite get that one but anywho whomever is in charge of getting merchandise and keeping the store stock dropped the ball on this one😒😣

Ch
Review №74

The store itself was fine, albeit small. BUT Lydia, the sales person that rung me up was rude and nasty. If my sister wasnt so tired I would have had her put her purchases back and driven her to Crestwood to purchase her items. Very nasty attitude. BEWARE.

Mu
Review №75

Wished they tried harder to get the other candle scents like unicorn sprinkles and the one that smell like the cerealother than that nice atmosphere always kind and courteousAlso, start marking down the holiday 3 wick candles to 75 percent off

La
Review №76

I need these doors are always beautiful aromatic and inviting. I always enjoy my Bath & Body Works experience the store is quite beautiful. Its always a great shopping experience I love their seasonal items I always look forward to going in the store every season.

Lo
Review №77

OMG this is my favorite store in the whole world, i can buy everything and the girls working there are just amazing

DJ
Review №78

The manager Valerie was a GREAT help, she helped me make some great choices for my gifts; thanks again guys!

Gl
Review №79

I pray that you will always exist, the one and only handsoaps I will use, among the other vital items that make life easier. Thanks.

Pa
Review №80

Excellent customer service

To
Review №81

Love the people here! Everyone is so nice! Store is always clean and organized. Everyone is helpful and knowledgeable! Shop here for a great experience.

Er
Review №82

Great customer service

Ch
Review №83

They always have the products, never run out. The staff is nice and the store is kept up well.

Lu
Review №84

I absolutely love this place. They always have the best gifts to buy for others.

Ri
Review №85

Good customer service. You can have good saving if you use the BBW app. I enjoy their candles, body wash and lotions

Fr
Review №86

Guys if you want to get a nice present for your Lady this is the place to be.

Cu
Review №87

The staff at this location are rude and don’t greet you when you come in...They act like their too busy to see if you need help or not.most of them are very standoff and act like they don’t wanna work there..I’d rather go to a different store.

Do
Review №88

Great customer service always helping me with new smell good

Sh
Review №89

There isnt anything that I dont love about this place! It smells good the minute you walk in! Whenever I go in its for one item and I wind up spending about $75 every trip and I must tell you it is worth it! the candles and body scrubs are to die for

Ca
Review №90

Love bath and body..every day is a sale day...free products..and the return products no problem..love the bath & body App I can see each day on the App the promotion

ka
Review №91

Cool staff

Es
Review №92

Good service

Ka
Review №93

Clean store, friendly floor staff but need better or more cashiers. I was in line longer then my entire experience there and the girl and guy at the register definitely took there time.

Va
Review №94

The lines were long but the staff were helpful and quick with service.

DC
Review №95

Store was not as organize since my last visit and no one said hello r ask me did I needed help, the cashier was helpful and nice

Ro
Review №96

Love the aromas! Makes you feel like a lady and deserving.

Ma
Review №97

I like the way they got the stores set up. And the customer service was great!

Sh
Review №98

My favorite place to shop! I love a variety of scents especially the aromatherapy products!

Ru
Review №99

Well we wanted candles and they were not on sale and the ones on sale smelled awful 😣☹️.

No
Review №100

I was alittle disappointed. I know its Christmas time things are very busy. With that said, This store was a complete mess. For as much money as I spent there it should have been easier to find things. First time at this location. Very dissatisfied.

Information
17 Photos
100 Comments
4.5 Rating
  • Address:9590 S Western Ave, Evergreen Park, IL 60805, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW02423
  • Phone:+1 708-459-6606
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–6PM
  • Friday:9AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations
  • Sally Beauty2510 W 94th St, Evergreen Park, IL 60805, United States