I was feeling really lousy on Monday and my wife suggested we get bagels and take a nice walk in the park. We ordered a bagel sandwich for me and a wrap for my wife. Ketchup on the wrap but not the bagel. I think ketchup on eggs is the nastiest thing ever. The kid working there had to ask us over and over what we ordered and it took FOREVER. I think he had to get bailed out by a nice girl working there because suddenly she was helping us instead. It was pricey but I cant really blame them for that considering how small shops are struggling plus the huge inflation going on right now.We get to the park and sit down at a bench to eat and I open the sandwich and the stench of ketchup flies swiftly through my nostrils and throughout the air. I almost gagged. We only told the kid four or five times what our sandwiches should be. It didnt help that the bottom of both the bagel and the wrap was soggy. The park was down the street. Its not as if it was sitting there for hours. Should we have checked our sandwiches first? Maybe. Its rude to do it right in front of them, and we wanted to get to the park since it took so long. Thats our mistake. I couldnt eat it. I was feeling queasy from not eating all day as it is. Ketchup on eggs? Forget about it.I was going to bring it back but then...I felt like it wasnt the first time. I started reading reviews to see if I was being too hard on the shop because I was feeling so lousy as it is, and I see similar complaints. Then I saw the rude and nasty comments from the owner in reply to peoples legitimate (and verified personally) complaints. Being tired, I didnt feel like going back and getting in a fight with the guy. That doesnt give me satisfaction. Getting the order right without having to return it does.I guess the verdict is that yeah, it ruined my day, but your milage may vary.The walk in the park was five stars, though.
Excellent Bagel Cafe, with a great selection for breakfast and lunch. Awesome Egg sandwiches, Salads, Delicious Tuna and Egg salad, great selection of drinks. Billy the owner is a Super nice guy! He really cares about his customers satisfaction and takes great pride in his business. The shop has been in business for over 30 years!! Everything is made fresh right in front of you. Recommended local Bagel cafe
Neighborhood staple. Delicious food and great homade items, seasonal dishes and bagels. They are fast but expect a line, its that good. Call ahead works only if you order early enough. It gets so busy at certain points they can not take phone orders. Also dont be a jerk and call 10 am on Saturday/Sunday. 9am is the usual/respectable cut-off for phone orders. Owner is an awesome guy too, really nice! Blonde lady has worked there forever and knows everything! Staff are great too! Never a complaint!!!
Bagels are never fresh when I order and the service takes for ever...maybe its just me or maybe people just go there for convenience but the line is always out the door.
The bagel itself was ok BUT the cream cheese tasked a little funky and my order wasn’t cut with a clean knife.
My husband and I stopped here after an appointment with our doctor. The food is good and so is the coffee!
Not sanitary at all I watched the man scooping the cream cheese with his glove and spread it on my bagel.I never witnessed that ever.Completely disgusted.First and last time!
Love there bagels. They also make sandwiches its a real treat.
The portion of lox on the bagel was minuscule. The bagel was rock solid. At 11a it’s not expected but this place has gone down the drain. Cheap owners and bad customer service was always the norm. Coming back after moving from the area for a few years, and it’s clearly dropped on all accounts.
Fresh and delicious bagels daily. If you arent getting their taylor ham egg and cheese all the way on an everything bagel then you arent starting your morning right.
While I usually enjoy this bagel shop I was unfortunate to have contracted a foodborne illness from this shop. I ordered my usual a bagel with cream cheese and lox, on 10/27 and began to feel ill within 6 hours after eating the bagel. It is unclear what food or foods caused the illness. I experienced severe abdominal pain, fever, body aches, nausea, vomiting and diarrhea. These symptoms lasted over 48 hours and I am still recovering. I hope this post encourages people to be more mindful of food safety guidelines, especially food service workers. Lastly, if people choose to eat here you may want to rethink your order or bagel shop options.
Best bagel cafe this side of the Hudson. Make sure to try their walnut raisin cream cheese.
Love that they do curbside pickup. Really separates then from the other bagel shops in town.
Every single time I’ve gone here they have made my order wrong. I went in today for the 5th time asking for my normal order without cheese. Yet every single time, I’m given cheese & then given a new bagel order WITH ANOTHER THING NOT RIGHT. I’ve tried to enjoy my time getting bagels from here but MBC has failed to write down their orders bc clearly they can’t remember them right considering the orders I receive are always wrong. Always feel like I’ve wasting money going here bc I can never enjoy my meal. Either never toasted or contains cheese which I can’t eat. Also like to say that when my order was redone, it was not only rushed but the Taylor ham is literally raw & not fully cooked. Bagel also wasn’t toasted like I asked. They need better mechanisms for taking orders bc NO ONE can remember a simple bagel order.
Great bagels and staff
Such a cute bagel place. You can watch them make the bagels fresh. The bagels are really good. The iced coffee is self serve, which i love. I need the perfect amount of sugar and cream.
Food is what you would expect, decent quality and tastes good. Staff is a hoot and makes the place better, so much fun while you wait for your food to be prepared. Nice rewards program
I order a spinach and swiss cheese omelet with a buttered scooped out bagel . It was so delicious. High recommend it.
This is a great place to stop by for breakfast and lunch. Friendly environment and quick service. Also it’s relaxing to sit in the dinning room and hang out with friends 👫
Great, great place. Its a nice pit stop before work in the morning to get your bagel & coffee fix; they have a variety of bagels, cream cheese and muffins and of course your typical breakfast sandwiches. No complaints. The strawberry cream cheese is the best.
Really good old school local bagel place
Great sandwiches. Great bagels. Breakfast sandwiches are very good too. Prices are good. They have ample seating inside and out.
Can’t beat Modern Bagel. Worked here for years, and Billy is always improving. Moved to North Carolina, and I miss this place! Such a staple in Fair Lawn. Miss y’all!
The food is amazing, probably one of the best places for breakfast in this area. Staff is super friendly as well, never a disappointment.
Nice bagel place
Food is great. Have been here 3 times in the past few days. Have had a great experience until today. The lady taking the next order jumped right over me with out asking if I had been taken care of.
This is place is ok. Ive had better bagels but the service is slow. Everytime I go its like they dont listen to me. Sometimes they ask me multiple times to repeat the order and other times they put cheese when I clearly didnt ask for it on my sandwich. Its very inefficient in terms of having one person complete the order because it holds up the line. There should be a person on register, someone just for bagles, and someone just for the grill like a normal place. Im not coming back, its a waste or my money and time honestly.
Excellent bagels
You wont find a better bagel shop in all of NY or NJ. The bagels are top notch, and the service is always good. Line out the door usually only takes a few minutes because they have like seven workers behind the counter.Try the lox - fresh and sliced right off the fish!
Straight up best bagels in town. No contest.
Great food. Go early for hot, soft bagels. Saturday is super busy... Grill is off at 2:30 every day.
Great food, fun staff. Prices are good, bagels are great.
I always get great food whether its breakfast or lunch. The prices are fair. The food is fresh and done just the way I like it. The service is fast and friendly.
Some things are worth the wait. This bagel shop is busy for a reason. The Bagels are the best./ Great assortment of bagels and spreads.Breakfast sandwiches are made while you wait, always fresh eggs and crisp bacon. Lunch sandwiches are made fresh to order and packed with yummies. The staff is friendly and works hard. Sit in the side lounge and relax with your meal and friends. Coffee is hot and they have a great selection of teas.
Wonderful bagels, funny and friendly staff, generally fast service. Gotta go somewhere else for coffee, alas, but theres enough in quick walking distance around here to make up for that slight deficit.
Coffee is hot. And ice coffee is done right, brewed and chilled, not watered down with ice. Bagels are freshly made and short orders and deli options are prepared quick and tasty
Best bagels I can find. Very fast friendly staff.
Great crispy bagel. Friendly staff. Great attention to detail. Very reasonable prices.
My favorite Fair Lawn bagel. Modern Bagel bagels were a staple growing up. Really demonstrates how great North Jersey bagels are
I dont know fast line moves during weekdays, but on weekends better to drive to some other place rather then wait 15 min.
One of the best tasting bagels in the area, always fresh, and the prices are very reasonable, the staff is always polite. 5 stars
Great place for breakfast. Fresh
I ordered a bagel with cream cheese and cream cheese they applied on the bagel so so little.The price was $2.50...after this review, The owner replied like thisResponse from the owner 31 minutes agoSorry . Why didn’t u ask for more. Most people don’t like too too much cream cheese. No need to tell everyone. U should talk to your sever or the manager. U don’t get any satisfaction by telling everyone else. Or do u?He is blaming me... How do I know how much the cream cheese applied on the bagel until I open it. you want people to open it everytime in the store? Yes, you were right I dont get any satisfation by telling people this but they should know. I expected your apology but you are blaming me.?
I go out of my way to come here. This is the best bagel place in Bergen County!!!!
Love this place! Great bagels, friendly salespeople, clean and theres room to sit indoors and outdoors.
Best bagels around
Local staff makes it very comfortable and good food
Used to be better place. 6 people behind the counter serving 8 customers taking 15 minutes and having total mess in the line.
One of the best breakfast place Ive ever been love they Bagels go there every day
Torn about this place. They do a better job with their breakfast sandwiches than others in the area but their process where a single person handles every part of your entire order is very inefficient and makes things take forever. At Bagel Culture nearby at least I can text in an order in advance. Wish they did that here too.
Yo what’s with the response given to Ben Hur?Such terrible customer service. Why would want to come to a place that treats their customer like this?Won’t be coming here.
Service was terrible. At least 3 people got therr orders bf i did. The guy working treated me like i was a nuisance. They charged me 9 bucks for a bagel sandwich and drink. I should went back and argued for over charging me, but by this point i just wanted to get out of there. The bagel was hard too.
Small, fast, nice staff. Consistent with good food
Alot of hype, but it was pretty good anyway.
Great service and delicious bagels. I dont know where they get there crumb cake but I can never go in without getting one.
This is the worst bagel shop ive ever been to in my life! its run by incompetent kids who never get your order correct, there is constant bickering behind the counter and today the owner in the middle of the morning rush decides nows a good time to cook himself breakfast! maybe wait uptill after 9? or when theres not a line out the door? if someone opens up a shop next to this place they will be out of business in a week and i hope it happens
I had to sit and wait for 10 minutes while the overweight female manager yelled at her older coworker about yesterdays duties while they both just watched me wait... in the morning... while i was trying to get to work... for 10 minutes!!!
Great breakfast taylor ham egg and cheese bagel sandwich.
Bagels are still warm at 10 am. Pumpernickel was great.
Excellent service great bagels
Best bagels around. They increase staff to prevent long lines too.
Best bagels in the area, and some good other food too
Great place, good food & awesome employees.
Nice clean place with very good bagels.
The best bagel shop in whole area ⭐⭐⭐⭐⭐
Basically best bagels in Bergen county.
Best bagels around!
Its splendid.
They bagel egg, cheese, and turkey sausage is tha bomb!
Best breakfast sandwiches and bagels in the area!
Good garlic bagel with lox
Good spot for breakfast
Waiting in line for 10 min, so finally got to front, nobody asking am I helped, picking next person behind me :(
Holy Christ this place is the best
Everything here is amazing
Great bagels but atrocious service.
Love the wraps
Great bagel sandwiches
Good bagels
Great bagels
Good bagels
Very good bagel
Good bagel and deli
Best bagels in Fair Lawn
Best bagels in Fair Lawn
Great Place
Great place
Love it
YUMMY!!!
Long lines