Great customer service and prices!! Beyond pleased with our experience.

Lyuda was very helpful and took care of everything I needed over the phone. Delivery and set up was fast and thorough. We love our new bed, thanks!

Highest marks! At first, I order some furniture online that would be a little delayed due to covid pandemic. Natasha called me to let me know. I shared with her that it was really important that I get furniture quickly. She helped me the very next morning to find very silimar pieces that she had in stock and that I would love equally. It was all delivered within 3 days. The delivery guys were super nice as well. The furniture was very affordable, beautiful, and high quality. I will be buying from them again! Love this place!

I have been working with Natasha from Quality Furniture for the last 5+ years. Every time I want to purchase a piece of furniture or décor, I always look to see what they have to offer. Why? Being a self employed owner myself of many years, I would rate them 100% in customer service and follow through. Every time I have placed a order with her, she always come through for me. Two years ago, I was remolding a room for my mother who was coming into town and I was afraid that I would not get the pieces in time. Natasha guaranteed and told me not to worry. Again, she came through. We moved earlier this year and I wanted to get a special room done for my mom visiting and was stressing out cause I thought it was going to be delivered and setup as I just did not have the time nor know how to setup the many pieces of furniture. She again came to my rescue and assisted in getting everything ready before my mother came for the holidays. I would recommend to anyone Quality Furniture based on their excellent customer service, excellent follow through and honestly, they care and want to make sure you are happy. Merry Christmas...Teresa

Natasha was a great help with our ordering process! Furniture was good on pricing. We were able to call in with questions on a couch we saw online and she was quick to get back to us on all the details. She is very responsive and prompt. We also paid for delivery and set up, which was definitely worth paying for LOL. We look forward to ordering through them again! Thanks Natasha!

Good service

I’m very disappointed with my purchase,I order what they had in the website I was really excited waiting for it,took measurements of everything make sure it was going to match with my house decoration and when I received it,the material and style does not match at all with what I paid forIf I pay for something I expect to receive what I pay for, I tried communicating with Natasha the person in charge of the orders to let her know of my concerns and all she said Is “the price and measurements match “ witch at this point the price didn’t matter I didn’t want to get what was in stock I wanted to get what I ordered and paid for I even send her the pictures so she could see I didn’t get what I ordered, she didn’t reply back and I’m really disappointed at this company for not caring about their customers. Please save your money and your time and go somewhere else where you get what you pay for.

Having bought several items from this shop I must say that they are absolutely great. Every time I have been in or talked with them on the phone they have given exceptional service. The show room is a little crowded, however, it is an amazing display of various items you may want in your home. They have the ability to order in almost any furniture you may desire. They are a small shop and family owned resulting in amazing prices. Thank you guys for providing great furniture at a reasonable price.

Amazing customer service and very professional. Me and my husband were able to find the furniture we were looking for at a reasonable price and with good quality. The staff are able to find and match furniture you are looking for. I would highly recommend this place to shop.

I love this place I order my furniture here and so much Happy with them service. Very friendly stuff, I cannot find items that I need in other stores and Quality Furniture helped me get the right items. Highly recommend this store to all.

Very pleased with the service we received while shopping here. Made our first purchase here 7 years ago and keep coming back every time we shop for furniture. They went out of their way to accommodate us in finding/ purchasing exactly what we were looking for. I would definitely recommend this store to others.

Quality Furniture is a great place to find deals as well as order furniture. The service and staff is reliable and friendly. I purchased my bedroom set from them. While most places in Seattle wanted to charge 1400 for the same set, they managed to bring the price down to 1250 and deliver quicker! They understand that people work and have lives and do what they can to accommodate around your schedule. The only reason why Im not giving 5 stars is because their showroom is not very large making demoing and testing the furniture before buying more difficult. They have a large catalog selection to compensate.

Best customer service, Luda was wonderful went above and beyond helping me with my decision.. I would Highly recommend checking them out.

I had guests coming to town and had to buy a bunk bed for our guest bedroom. I found Quality Furniture to have excellent customer service. I had been searching for the ideal bunk bed at different stores all day and got to the store right before closing. Luckily, they had the item I wanted in stock. Due to the fact that I was traveling out of town the next day, I needed it to be delivered that evening. Without hesitation they accommodated my request and one of the staff even drove me to their warehouse a couple miles away in his own truck to get it to my house that night. To top it off, my car wouldnt start and luckily he new the auto mechanic in the shop right next door was still there, even though they were closed, he walked me over and asked the auto guy to help me out. All I can say is that was Amazing! They went above and beyond to help me out. I fully support local businesses and my experience with Quality Furniture is why.

I will say I had some problems at the beginning, but the manager Oleg did an amazing job resolving my issues. He provided great customer service and I really appreciate his efforts to provide customers with a good experience.

We have been looking for a sofa set, and been to many stores before we stopped at Quality Furniture.They have very good selection and great deals. The girls in the store were helpful with a very positive attitude. We picked out the living room set which they had in stock, and got it delivered the same day. My husband and I couldnt be more happy with the purchase and the customer service we got there. The really made our day! We will definitely be back and will recommend them to our friends.

Good Store Great Prices 💟💎💎💎Really good quality stuff for much less price than other stores around here and the owners and working staff were very helpful and are really good people they took care of me every time I went there they always gave me great deals on all my furniture needs my living room I got really nice couches new coffee tables new dining set and my bedroom set and mattresses for me and my kids are really nice they are modern latest designs and they have payments plans 5 star go shop at Quality Furniture they got it theyre the best!! 💯✅✅✅👨‍👩‍👧‍👦👍❤️❤️❤️❤️❤️

I like Quality Furniture store because they always have special deals going on. I purchased my leather sofa set from them saving a lot of money since it was on clearance. When it was time for me to buy a dining set, I found a set on the internet I liked, gave them information about the set and they gave me a better deal on it.I ordered it, and when received it, got in love with it. Very beautiful, high quality with real wood. I absolutely love it, and will be back for more furniture.Thank you ladies for your help!

Quality Furniture is great. Affordable competitive prices. Great service from the staff. Delivery was on time and my furniture was set up nicely! Thanks 🙂

I went to Quality Furniture last month and needed beds immediately for the next day... Working with Natasha and Anatole made life easy when I was able to walk out knowing that five beds would be delivered to our home. They answered every question that we had and was very patient in waiting for our decisions to choose which furniture pieces that we needed (which took forever on our part)... at the end of the day, we were very pleasant at their services and I recommend others to go. Thanks for all your help guys - Mark and Patricia

We were greeted when we were walking in. I liked that they let us roam and didnt stalk us. We saw a great sectional for almost half of what is was elsewhere and the quality was better. When we asked for help, the sales lady was super friendly. We got short notice same day delivery (3 hrs later).The delivery guy even helped us maneuver the sectional through our small hallway for about an hour until it fit! Best delivery ever!All in all if you want great furniture at a good price with low pressure sales this is the best place to go.After going to 10+ furniture stores I would definitely recommend it.

Decent furniture for those on a budget. You can wheel and deal for lower prices.

High quality, low prices! I bought a white bonded leather sectional set two years ago and it has withstood my family and toddler amazingly. It still looks brand new and we love it!

A small, cramped and very packed furniture store. They have a little bit of everything. The staff is friendly, but the place is so packed and a lot of it feels like dent and scratch second-hand items. They also carry a lot of small wine refrigerators, and dormitory-style mini fridges. The prices were right for the items, cheap. We walked in, and after 3 minutes walked out. Happy shopping!

We got a couch and loveseat from here at a great price! We saved $700 by buying the couches here instead of from Ashley furniture. Also, Lyuda the saleswoman was very helpful, thanks to her good communication we were able to buy the couch and pick it up all in the same afternoon.With that said, there are the normal downsides of a budget furniture store. The showroom was cramped with alot of stuff, but we were able to see/try all the furniture. Also, the furniture pickup was in a public storage facility that was in a slightly sketchy looking area and the guy who gave us the couches spoke maybe 3 words of English. But Id say all that was well worth the deal we got!

Quality furniture is amazing. Lyuda who helped me was amazing. Her customer service was on point. She knew exactly what I wanted and she helped me get it. She was very professional. Its seems like its family owned but the prices was super low and affordable. I would recommend them to my family and friends. They are lucky to have lyudmila work for them. As soon as I walked in she was quick to help me with a smile. I love this place and I will go to them if I need anything else.

What a great place to shop, so much selection and the prices are wonderful. This store has prices that match any budget. Great place to find kids furniture as well, LOTS of inventory.

Professional services, Friendly staff, overall GREAT EXPERIENCE

I bought a bed from them and I love it! They accommodated me with the pick up process by staying and waiting for me after their business hours. I love the bed, will be back to this store for more furniture!

Great place to buy furniture and backed their warranty.Thanks

Its okay. Service and deal was good. I will surely go back for something else.

You can easy find what’s your wanted here for all reasonable prices, staff is always friendly and helpful. I would like to run back again.

Great furniture selection and also the staff was super friendly

Bad customer service, the girls are nice but unprofessional. Thought we got a good deal but when we received our bedroom set, it was a completely different color then whats in the catalog and there website, the thing is they do not even offer the set in another color?? There biggest goal is to get our american money, and once they have your money they do not care if your pleased or not. If you do buy something here, do not order it, take it that day and talk them down on the price because all this stuff comes from china and Indonesia.

The lady is nice but the snap app sucks

Very awesome place and high Quality furniture!!

I bought furniture from here n they so supporting n i like their service n i would like to recommand my friends n relatives to visit here for sure... coz they nice to customers.

They have a lot of beautiful furniture in the store, but the quality is not good at all. We bought a platform bed from here.The headboard had scathes on it when it arrived. The bed has 26 slats on which you place your mattress, but there were not enough brackets to assemble the slats to the frame. Also, the slats come off of the brackets while you are on the bed. We have to move the mattress to place the slats back in. It is a pain. We also bought a sofa from here at the same time we bought the bed. The sofa had scrathes too. To return the furniture, you have to first send them photos and then wait for their respond back and then return it. I would not recommend this place to anyone. STAY AWAY.

They where great to work with found exactly what I needed for reasonable price. Thank you.

Want to say Thank you Quality Furniture for friendly employee, for them great service. I will recomend you for all my friends.

The website has better deals than the store.

Ive had a great experience, good choice of furniture, very knowledgeable and helpful staff. Will be coming back again.

Great service, friendly peopple, be back again.

Great selection of furniture and reasonably priced

Great customer service, fast and proffessional delivery. Thank you guys.

Horrible Bait and SwitchThey publish items on their site and on Craigslist and when you arrive its a hundred dollars more. Stay away.

Bought a new couch last week, horrible quality. Its already broken.

Reasonable furniture

Cheap china furniture for very high prices.

Bad customer service EVER!

Like it.

Well

A very good to the client