Purchased cologne from Beauty Encounter as a third-party retailer for Walmart.com for a steeply discounted price (~$35). It turned out to be a fake cologne. The cologne bottle looked different and the smell was noticeably different. When I compared this cologne packaging, bottle, and fragrance to two other bottles purchased at retail price (~$95) from a high-end department store (far right in picture) and Amazon.com directly (middle in picture), it was clearly not authentic. I alerted Walmart Customer Support and was refunded my money. My experience seems very similar to other reviews.

Authentic fragrances. Great prices. Fast shipping. Beyond excellent customer service. Highly recommend. A+ seller.I recently ordered two fragrances and unfortunately one the nozzles was damaged during shipping causing the bottle to leak slightly. Customer service responded to my email within an hour and after sending over a few pictures I was offered a full refund on said fragrance.

My husband ordered perfume from this place as a third party vendor from Amazon sprayer didnt work properly. We sprayed the perfume, alcohol smell with no smell of the perfume. It smells nothing like the one from the store we purchased to smell the difference.

Buyer Beware!! Don’t let the prices fool you, you WILL get what you pay for. I ordered a Clinique Happy set and received a lotion that was in liquid form and smelled very old. The perfume wasn’t as bad, but it definitely isn’t Clinique’s Happy. I also ordered Sunflowers perfume, which was fine. But the two Sunflowers lotions I bought are in 2 very different bottles. One bottle looks used and smells old, the other one was fine. There are plenty of other sites with discount fragrances, try one of them instead of this one!

Received body lotion I ordered promptly and at a great price

I decided to do something new and ordered through google. This company had the best price on some eyeshadow I wanted. I ordered 2 since it is hard to get and they sent 1! The invoice states they cancelled 1 but they did not change my credit card charge. So who do I go to? Beauty Encounter or Google. First and LAST time shopping with Google.

Not sure about the online reviews, but I visited in store and everything was new! Prices of course lower than all prices and I was able to pick up a Dolce perfume. I love it!! Staff was friendly too :)

I made an online order and had a question about the product. The owner Jacquelyn called me personally to ensure I was 100 comfortable with my purchase. I am beyond thrilled I have found a supplier for my perfume addiction with great prices!!!

BUYER BEWARE!!!!! I paid extra for shipping to guarantee my product arrives here by the 23rd, its a Christmas gift. Checked tracking, its arriving on the 26th, so basically useless to me at this point. I called and they tried to say I didnt pay extra, when Im looking at the added cost in my email confirmation!!!! They did nothing to correct the situation. So now Im out the money until this arrives and I send it back to get refunded, have to go in my pocket to purchase elsewhere which I shouldve done in the first place!! Save yourself the time and aggravation and choose to shop elsewhere!!!!

I dont know why Google keeps endorsing this company. Received a used bottle of LArtisans Poivre Piquant. Beauty Encounter says its the last bottle so they cannot replace it. They sent a replacement label but based on the other reviews Im almost afraid to send it back without getting my money back first. Horrible experience. Customer service was a joke.

I love Beauty Encounter. I purchase from them because they carry hard to find and discontinued products Im not able to get any longer at my local drugstore. I mistakenly ordered the incorrect product and returned the item. I received my refund right away, and Ill definitely keep ordering with them. Plus I love their free fragrance samples they give out with every purchase. Thank you!

I live in OC so I am both a shopper at their physical store and website. I love fragrances and they sell their perfumes for almost half the prices at Macys. Love that they always have promotions or specials going on. I feel like these couple negative reviews represent them unfairly. I never write reviews but I felt that I had to take the time to do so just because I really am great fan and a loyal shopper. Keep up the great job, BE. You guys are the best!

Love this place!! I can get just about any cologne on the market for much better prices! The site has so much to offer, man, women, children and they even have fragrances for my lovely pitbull.It seems like there isnt a cologne, perfume or fragrance in general you cant find at Beauty Encounter. I also ran into a lot of other products for your body, your hair, facial products, literally the works!It didnt take me long to get my products either. Now I know where to go when I want to get something for my girl friend.

Not authentic perfumes.Do not waste your money.

Received my Mother’s Day Jo Malone English Pear Cologne from Beauty Encounter today and I will be returning it. I have been wearing this scent forever & this item smells of alcohol, it must be old. Plus, it didn’t come in the regular Jo Malone box. My husband didn’t realize I usually purchase this perfume from Nordstrom, he ordered through Amazon, missing the Gift w/ purchase from Nordstrom and the authentic product they always provide. Beware of purchasing Jo Malone from this company.

Thumbs Down

Ordered perfume. Great product and rapid shipping. Will order from them again.

I paid for expenited shopping and which says 1-4 days and didnt arrived till a week an half later.Than I complain about the extra charged and they said their isnt any refund! So I ask that I want to full refund and shes telling me I have to pay to ship it back! Just have Standard shipping if you decide to shopping here! Dont wasted your money on having early cause it doesnt happen! 😡

The folks over at Beauty Encounter are very nice and friendly. They do most of their business through the internet, so it is a very small. but nice, storefront with a GIGANTIC warehouse. Their prices are very good because of high volume of internet traffic. I will shop there again!

Purchased 2 mens colonges from them i dont know if its expired or fake but it smells awful! Should have known the price was to good to be true.

Bought conditioner from this company through Walmart. Got the conditioner, had a weird consistency and it smelled god-awful like rotten. So I e-mailed asking for a refund. Took a week to respond to my e-mail, then said they were issuing a refund-STILL WAITING! The e-mail from them saying they were issuing the refund was on 3/15/17 and said it would take 3-6 business days. Its now 3/31. Finally called, the lady said they processed the refund on the 21st and sometimes theres a delay. Magically, the SECOND i hung up the phone, I got an e-mail from Walmart saying there was an adjustment. So in other words-3 e-mails and 2 phone calls later I finally get my 20 bucks back. Shabby shabby shabby. BEWARE!!!

Great service and communication.

My order arrived without one item that I bought and I tried to email them with no answer. But, after I posted this review, they answer my email and send me my perfum correctly. Thanks

You can’t resist the prices here

100% authentic.... this is where I would always buy my cologne from....

I bought and item and I never got it. I contacted them and they said it got lost and that I was going to get a refund.I never got a refund. They kept my money and they never sent my item. Watch out!!! Horrible service.

Out of date goods, lack of customer service. Slightly damaged = unusable. AVOID AT ALL COSTS!

Very good

Hopless

Friendly People

Shop swindlers! I ordered perfume for $ 275, I received everything with an expired shelf life (determined by the batch number indicated on the bottle). Some perfumes were produced in 2008! My reviews under the ordered spirits all deleted, refused to refund money, motivating the refusal by my subjective opinion. They offered me to send them back to them and then, they say, they will reimburse me all all expenses. Send them back, it means another $ 50 minimum to invest and trust scammers. It seemed to me that once to be deceived, no matter where, 2 times this is the system.))) In general, do not buy in this deceitful and fraudulent sharaba !!! I later read the reviews on the American site, the Americans themselves strongly criticized this grief for the store, they wrote the same thing, delay, not genuine goods, and when returning the goods they say that they did not receive the package with the return. Pass around if you do not want to receive garbage for your money!Shop crooks! I ordered perfume for $ 275, got all the expired (determined by the batch number printed on the bottle). Some spirits were produced in 2008! My Reviews ordered by the spirits of all removed, refused to refund the money, justifying the refusal of my subjective opinion. Asked me to send them back to them and then they say they will refund me all the costs. Send them back, it means more to invest a minimum of $ 50 and trust fraudsters. It seemed to me that one time to be deceived all right, 2 times already this system.))) In general, do not buy into this false and fraudulent sharage !!! I later read the reviews on the American site, the Americans strongly criticized this mountain shop, write the same thing, the delay is not genuine goods and returns say that the return of the parcel is not received. Get round, unless you want to get the garbage for your money!