Ive been coming here for a couple of years and have always had a great experience. The staff and the doctor are amazing! Even though I moved about 30 so mins away and have another eye boutique by me, I still choose to drive to this one instead because I think they do such a great job!
Always a good experience. Very polite and helpful.
Had the most wonderful experience today. Dr. Paul is SOOOOO wonderful with kids! My daughter laughed a lot. He was our second opinion doc and I wish we had gone to him first because our daughter needed glasses months ago but the doctor we went to did not find her to have eye problems even though she couldn’t see without squinting.So grateful for Dr. Paul and his team for making the appointment and getting glasses FUN!!! Highly recommend them.
Dr B and the entire staff here are amazing. They are friendly, knowledgeable and extremely helpful. They make sure their clients are 100% satisfied - I know I am. They are all fantastic. Thank you.
Very Disappointed! Took my 90 yr old mom there...picked out her new glasses and was told they would be ready in 2 weeks. Today is 3 weeks. Now Im told another 2 weeks because lens are on back order.
If you want the very best, look no further. Smart, kind and an amazing doctor. I’ve followed him from place to place for a reason. Men of this character are rare. If you want the very best eye doctor, look no further.
Lot the variety or glasses. The doctor and staff were welcoming, patient, and pleasant.
I took a pair of glasses in for repair with a bent arm. The girl broke my frames trying to bend the arm back into place. She took the frames away and brought them back with a “band aid” on the place where she broke them. When I asked her if she was able to straighten the arm she said no. THEN WHY ARE YOU PUTTING A BAND AID ON THEM???? The glasses were wearable but crooked when I brought them in. They were useless and broken when I left.
They are very nice, professional and helpful and Doc is fantastic, he tells you what he’s seeing all along the way. Also, I love the modern technology they have, no need to dilate my eyes anymore!!!
Dr. Paul had been my optometrist for several years. He simply explains everything and provides such a thorough exam. I am amazed at level of detail that I never had at other offices. Love seeing his growing wall covered with childrens drawings. His staff are personable, friendly and so efficient.
Staff were friendly and helpful. Answered all my questions.
Dr. B was great! No waiting and very thorough exam. Excellent experience!
The doctor was great with my son for his eye screen!
I have been a patient of Dr. Paul for many years now. I feel welcomed from the minute I walk in and the comfort of knowing I get to see Dr. Bastermajian EVERY time I come in. He has up to date technology so I know I am getting the best care for my eyes and thats important to me since I have had horrible vision since I was a child. I recently brought my kids there for their first real eye exam, and he was GREAT with them. They especially liked the surprise gift at the end. Definitely, would recommend for all ages.
Very friendly staff. Always get in and out quickly. Dr. Paul listens and is very helpful. Highly recommend.
I decided to check this place out because my regular eye doctor didnt have any frames that I liked. I ended up buying $400 designer frames. They came in really fast. BUT the reason they came so fast was because they used the tester frames off the shelf that were pretty banged up. They have gold metal sides so the obvious wear and tear of however many people trying them on was apparent. There were scratches in the metal sides of the frame and when Im paying $400 for glasses, they better be brand new with no scratches! On top of it the lens looked like coke bottle glasses for some reason and I have a VERY low prescription. It hasnt changed in the last 5 years and I have never had this experience. The thick plastic lens stuck out of the frames and was poking out more on one side than the other. When I originally picked them up, I looked for the tester frame to compare the frames I received to the ones I tried on because they didnt have that coke bottle, old lady look that I received. They were no longer on the shelf. When I asked the if they no longer carried the frame because I didnt see them on the shelf, she told me that someone came in the day after me and bought the tester off the shelf. Peculiar huh? I asked why anyone would do that. She said maybe they wanted them in a hurry. Really? Because mine came in less than a week. What are the odds that someone would ask to buy the exact frames I bought only days later and insist on taking the tester frames? I ended up requesting a new frame and different lens. I just picked them up now a month later and while the lens are better (I had to pay extra for them), the frames still have visible scratches and if theyre brand new there should be NONE. There was also some grime on the plastic pieces and the sides felt a bit looser than they should. I didnt see the testers replaced on the shelf either. Ill never return because this place is dishonest and a rip off. With all of these online retailers offering the same, no wait - better quality, at half the cost and faster delivery, you would think they would welcome my easy business, adhere to better quality standards and be honest...
The associate was kind and friendly. Great experience!